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Xref

By Xref

4.6 out of 5 stars

How would you rate your experience with Xref?

Xref Reviews & Product Details

Pricing

Pricing provided by Xref.

Starter

$840.00
25 employee turnover cap Per Year

Xref Media

Xref Demo - Hire with Confidence
Since 2010, our # 1 - rated automated reference checks , comprehensive background checks, a n d robust talent pool features have processed over 100 million questions across 195 countries, generating $90M+ i n revenue. These core features enable confident hiring and underpin our Employer Inte...
Xref Demo - Build Culture with Clarity
Empower your organisation with actionable insights into employee engagement, satisfaction, and workplace culture. ref 's feedback tools and analytics reveal what drives your people, helping you strengthen leadership, boost retention, and create an environment where talent thrives.
Xref Demo - Turn Attrition into Retention
Transform employee departures into opportunities for growth. Xref's Exit Surveys automatically capture feedback and data from every departing employee. Understand why people leave, identify trends in turnover, and uncover opportunities to improve retention. Maintain a strong talent pipeline ...
How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Play Xref Video
How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
Play Xref Video
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
How to use Xref’s Pulse Surveys -  you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
Play Xref Video
How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
Play Xref Video
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Play Xref Video
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
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Xref Reviews (482)

View 3 Video Reviews
Reviews

Xref Reviews (482)

View 3 Video Reviews
4.6
482 reviews

Pros & Cons

Generated from real user reviews
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AN
"Very easy to use"
What do you like best about Xref?

It is easy to use and simple when it comes to submitting the request, it also doesn't take up much time. Review collected by and hosted on G2.com.

What do you dislike about Xref?

sometimes the report can look a bit busy Review collected by and hosted on G2.com.

Annie K.
AK
Recruitment Advisor
Mid-Market (51-1000 emp.)
"Easy, Fast, Efficent, Reliable"
What do you like best about Xref?

Reliable, user friendly and fast to use for references Review collected by and hosted on G2.com.

What do you dislike about Xref?

Not being able to access the referees contact details until they have filled it out Review collected by and hosted on G2.com.

JB
Talent Business Partner
Mid-Market (51-1000 emp.)
"A helpful time saver for volume recruitment"
What do you like best about Xref?

The speed of turn around and the AI summary for each potential candidate. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Too many reminders, which can frustrate people. Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

We're glad to hear that you find Xref helpful for volume recruitment and appreciate the speed of turnaround and AI summary for each candidate. We understand your concern about the reminders. We believe frequent reminder emails are highly effective in improving turnaround times, which helps organisations make quick, confident hiring decisions. However, each organisation can tailor their processes to suit them.

AN
"Ref Checks made easier"
What do you like best about Xref?

It is the ultimate time saver. I love how you don't have to chase referee's by playing phone tag all day! Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nothing, I think it has been really helpful to assist in streamlining my recruitment processes. Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

Great review, thanks. Xref just launched AI Summaries so we are looking forward to saving you even more time!

See how Xref improved
AS
"Streamline checks"
What do you like best about Xref?

Fast and easy to use, can see the progress of checks easily. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Clunky transitioning from reference checks to MOJ checks Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

Thank you for sharing how Xref has been beneficial for you in terms of time-saving and providing great reports for analyzing responses. We're committed to continuously improving our platform to better serve your needs.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"I have been using Xref for more than a year. Its working very well for us for recruitment process."
What do you like best about Xref?

I like the current additional feature whereby staff summary is created. This is very handy to get a snapshot.

Also, the flagging and suspicious activities notification is very much useful.

User-friendly and very effective for reference check. Review collected by and hosted on G2.com.

What do you dislike about Xref?

There has been nothing to dislike from my experience. Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

It's great to hear that Xref has been beneficial for your reference screening and recruitment process. We're constantly working to enhance our platform and provide valuable features to our users. Thank you for your support!

AN
"Seamless reference experience"
What do you like best about Xref?

Ease of use and updates on completion etc on a consistent basis Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nothing I can think off. Not sure if it sends a thank you email on completion? Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

We're glad to hear that you find Xref easy to use and appreciate the regular updates. Regarding the thank you email, we can confirm that Xref does send a thank you email upon completion of the reference. If you have any further questions or feedback, please feel free to reach out to our support team.

Rosa V.
RV
Recruitment & Careers Partner
Enterprise (> 1000 emp.)
"Great user interface"
What do you like best about Xref?

Not having to conduct our own verbal reference checks, wasting time waiting for refereees to call back. The fact that background checks are included, integrating with our ATS, flagging suspicious activity and their customer service. Easy to use on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Xref?

I don't like how the surveys are presented. The word count is a little strange and hard to explain to hiring managers what a good reference check looks like. Another piece of feedback received was that responding to the questionnaires can take a long time. Just something to be consious of when building the questions. Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

Thank you for sharing how Xref is helping you save time and improve your recruitment process. We appreciate your positive review!

AN
"Platform is easy to use. Loads slowly."
What do you like best about Xref?

Ease of use for candidates and TA Specialists. Level of details provided in reports. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Slow loading in the platform. Each report downloads as a separate report. Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

Thanks for your review. You are able to export multiple reports together, as well as control the content that is included from the Reference Summary screen, by clicking Export Reports. Have a look at the pictures in this blog to show you where the Export button is. Also, if you are experiencing slow loading, please reach out to support and make sure you are on the correct regional data center. We have data centers in key locations around the world and never have latency issues.

See how Xref improved
AN
"A user friendly system that allows you to modify templates to suit purpose"
What do you like best about Xref?

The speed at which references are obtained Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nothing at the moment that I can think of Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

Thank you for your feedback! We're pleased to hear that Xref is helping you ensure timely completion of references for your employees and consultants.

Pricing Options

Pricing provided by Xref.

Starter

$840.00
25 employee turnover cap Per Year

Growth

$1,680.00
50 employee turnover cap Per Year

Plus

$3,480.00
100 employee turnover cap Per Year
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Xref Features
Performance
Optimization
Interoperability
Performance
Templates
Automated
Reports
Integrations
Identity verification
Fraud detection
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