1. [Home](https://www.g2.com/) 2. ... 3. [Reference Check Software](https://www.g2.com/categories/reference-check) 4. [Xref Discussions](https://www.g2.com/products/xref-xref/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ef3ac4f9c2d5b8143445404f14e9f4a/xref-xref.png "Product Avatar Image") ![Reward for good Xref reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/24313/medal.svg "Reward for good Xref reviews") ](/products/xref-xref/reviews) [ Xref ](/products/xref-xref/reviews) (504)4.6/5 Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires. Show More * * * ### 25 Discussions ### 27 Participants ### 76.0 Nps Score Already have Xref? ### All Xref Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments TN Loading... [Tara N.](https://www.g2.com/users/b3776366-16d9-48d8-8f0c-923b7497d558 "Tara N.") • over 5 years ago Talent Acquisition and Retention Coordinator Talent Acquisition and Retention Coordinator More Options - [ # How is it possible to see if an employee has received and read an Xref invite? ](/discussions/38814-how-is-it-possible-to-see-if-an-employee-has-received-and-read-an-xref-invite) I have found that many of these invites tend to go to the applicants junk mail box. [ Reference Check Software ](https://www.g2.com/tags/reference-check-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.&title=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.") AV Loading... [Andrea V.](https://www.g2.com/users/ad3036b7-d96e-487c-acde-5494864942b4 "Andrea V.") • almost 6 years ago Human Resources Coordinator | M.Ed. in Counselling Psychology Human Resources Coordinator | M.Ed. in Counselling Psychology More Options - [ # What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that. ](/discussions/34057-what-is-the-best-way-to-change-a-reference-email-that-the-new-hire-has-submitted-in-case-they-need-support-with-that) [ Reference Check Software ](https://www.g2.com/tags/reference-check-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.&title=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Zara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zara G.") ZG Loading... [Zara G.](https://www.g2.com/users/27cb66fd-5e05-47c7-b5e7-41d007158e34 "Zara G.") • over 6 years ago Talent Acquisition Advisor at Shine Lawyers Talent Acquisition Advisor at Shine Lawyers More Options - [ # Is it possible to understand the reason for why referee's decline an XRef request? ](/discussions/is-it-possible-to-understand-the-reason-for-why-referee-s-decline-an-xref-request) I have not seen the reason when I hover over the name of the referee in an XRef submission when it lists that the XRef request was declined. It would be handy to know the reason of the referee's choice to decline because we don't know if the referee was simply too long ago in the candidate's... [Read more](/discussions/is-it-possible-to-understand-the-reason-for-why-referee-s-decline-an-xref-request) [ Reference Check Software ](https://www.g2.com/tags/reference-check-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.&title=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") SB Loading... [Scott B.](https://www.g2.com/users/9b1700b0-92a3-4572-b65d-6c916f875b35 "Scott B.") • over 6 years ago More Options - [ # I have a hesitation to submit references requests on Friday due to weekend approaching ](/discussions/i-have-a-hesitation-to-submit-references-requests-on-friday-due-to-weekend-approaching) How does XREF approach referee contacts with weekends approaching? To my understanding the referees are only reminded a handful of times to complete the form online via email or text message [ Reference Check Software ](https://www.g2.com/tags/reference-check-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.&title=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") KV Loading... [Katherine V.](https://www.g2.com/users/6c504563-5d50-4b7e-9f40-896e73755447 "Katherine V.") • over 6 years ago More Options - [ # How does Xref compare to other online reference check companies? ](/discussions/how-does-xref-compare-to-other-online-reference-check-companies) What does Xref do that's better than other companies? [ Reference Check Software ](https://www.g2.com/tags/reference-check-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.&title=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 6 years ago More Options - [ # How does Xref collect references? ](/discussions/how-does-xref-collect-references) What is the process that employers take when using Xref to conduct a reference check and what does the experience look like for candidates and their references? [ Reference Check Software ](https://www.g2.com/tags/reference-check-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.&title=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Xref+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Xref+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%0aAsk+Xref+questions+and+get+answers+from+expert+users+in+our+Xref+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/xref-xref/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/49f4dafe179ed329b0c5cc7677fb0069/xref-xref.svg "Product Avatar Image") ### Have you used Xref before? Answer a few questions to help the Xref community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fxref-xref%2Fdiscuss%3Fsmall_ask%3Dxref-xref) No ## Top Contributors in Xref 1 X Loading... ### [Xref .](https://www.g2.com/users/f3fd0ea9-24f9-4d9d-b34a-f75914b2aea4 "Xref .") 4 pts 2 TN Loading... ### [Tara N.](https://www.g2.com/users/b3776366-16d9-48d8-8f0c-923b7497d558 "Tara N.") Talent Acquisition and Retention Coordinator 1 pt 3 ![Kylie Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie Z.") KZ Loading... ### [Kylie Z.](https://www.g2.com/users/2672a59a-46d4-4de4-b7fc-38b1b76d102d "Kylie Z.") 1 pt