ezyVet Reviews & Product Details

ezyVet Overview

What is ezyVet?

ezyVet is the next generation in cloud-based Practice Management software. An easy-to-use, all-in-one solution for Primary Care, Emergency, Specialty, and Universities. ezyVet is packed full of tools and features to help your practice function to its full potential. Improve workflows, collect data and make better business decisions. With 24/7 support and integrations with a host of quality partners, ezyVet offers a truly connected solution.

ezyVet Details
Website
Discussions
ezyVet Community
Languages Supported
English
Product Description

ezyVet is a cloud based beautiful veterinary practice management software that is fully integrated with XERO and Smart Flow and changing the face of Veterinary Software.


Seller Details
Seller
ezyVet
Company Website
Year Founded
2006
HQ Location
Auckland, New Zealand
Twitter
@ezyvet
323 Twitter followers
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®

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ezyVet Screenshots

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ezyVet Reviews

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Veterinary Trauma Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

the hospitalization information is displayed well and the integration with "Smart Flow" is improving with time. The diagnostic request and result tabs make things difficult at times and duplication of charges/results happens too often. I have a lot of complaints from both Doctors and Technicians in this area, which results in unnecessary repeat runs and blood draws which can be time consuming. There are options in the diagnostic tabs that do come in handy, but the communications and discharge information are not easily located or concise in my opinion. The program has both flaws and perks, but being a young system I am sure it will improve with more use. Review collected by and hosted on G2.com.

What do you dislike?

There are too many steps to complete a task. The lab request process. Unallocated results. It is not very user friendly in my opinion- too many options for a single task. There are duplication's of charges and lab results that add to confusion and time consumption, as well as unnecessary repeat runs and blood draws. I get a lot of complaints from Doctors and Technicians in regards to the diagnostic results. The communications are not chronological by design that leads to confusion. The discharge information is, by far, the worst aspect of this system, Which I feel as an emergency Hospital, should be the most user/client friendly and it definitely is not. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

for small businesses I think it would be very helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking of errors is simple, and employee profiles can be helpful as long as the employees engage in the use of the profile options, but most feel that it is too much work to use effectively. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I absolutely loved how accessible Ezyvet is from anywhere - in hospital on a computer, in the field, on your phone or tablet. Working on medical records has never been easier! The interface is very easy to use and upon implementation at my practice - the EzyVet team (from Australia and around the US) came to spend one week with us to help with any questions or hiccups during rollout. Could not have asked for a better experience Review collected by and hosted on G2.com.

What do you dislike?

The training process and sessions that were scheduled prior to roll out were not particularly helpful. Watching another user on Ezyvet during a presentation made for difficulty learning it yourself. Once the program was actually rolled out and with the help of the team members from Ezyvet, it was fairly easy and quick to learn. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A tremendously helpful addition to any practice. Our practice has a small animal hospital, large animal hospital, and integrative medicine service. Our work involves in hospital work and ambulatory practice. No matter where the setting, it is so easily accessible and easy to use! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main problem we solved is billing and integration with treatment sheets. Ezyvet is integrated with Smartflow and so when making treatment sheets that include billable items (such as medications) - marking them off as complete automatically links and bills to the patient's record in Ezyvet. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I really enjoy how much time ezyVet saves me day-to-day. As an ER vet, I value the precious penis I save by using discharge templates. Review collected by and hosted on G2.com.

What do you dislike?

I wish we could make custom selections for pt temperament instead of only being able to choose friendly vs. unfriendly vs. caution. Some owners have seen these labels and have gotten upset. I think a label of “nervous” or “go slowly” would be better than the current options. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EzyVet allows me to claim some of my time back by using the templates. Review collected by and hosted on G2.com.

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Veterinary Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is effective for imputing records from start to finish and organizes where charges are put in. It is also a program that frequently sends out updates and is constantly improving. The most impressive this about this program is you can tailor it to each clinic. Their support team is very helpful and efficient when we have questions. Review collected by and hosted on G2.com.

What do you dislike?

It takes a very long time to put in a change request to see things start to change. Some changes seem a little arbitrary and pointless. The program is based in New Zealand so the time difference can prove to be an issue on Friday afternoons but otherwise you can get a hold of someone in a timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be ready for a learning curve. It is not a difficult program and support is absolutely wonderful but make sure your team is on board and be prepared for some frustration. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EzyVet helps us organize charges when seeing a patient thus preventing us from missing as many charges. They allow group charging for basic surgeries which is very effective but still allows for adjustments as needed. Review collected by and hosted on G2.com.

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Response from ezyVet - of ezyVet

Hi Alisha,

Thank you for your review. Our 24/7 Support team are always on standby regardless of where we're situated so we apologise if you weren't able to get through.

The Support team has reached out directly to follow up with your feature and change requests, and welcome any other feedback you have to help us improve.

Regards,

the team at ezyVet

Veterinary Surgeon
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The product was exceedingly adjustable to consider us to work in the way we chose as opposed to twisting our requirements to fit programming. Vigorous joining with both in-house and outsider hardware/programming disposing of duplication of patient section endeavors and potential blunders.

Having surveyed the majority of the current accessible programming alternatives none given straightforwardness of extensive record audit and record fulfillment, record composing has really turned out to be charming. Explicit passages, results and genuine radiographic/ultrasound pictures are either obvious or a single tick away. Review collected by and hosted on G2.com.

What do you dislike?

My underlying audit in the early assessment arranges left me feeling an excessive amount of data was shown, anyway quickly as you utilize the product your perspective on what may appear to be subordinate data can either be turned off or is overlooked until you really do wish to utilize it. When experienced you will discover having an expansive measure of data accessible in one screen exceptionally effective, to such an extent that you can promptly distinguish all segments of medicinal history/treatment just as have interchanges accessible, symptomatic pictures and quick representation of proprietor subtleties/contact telephone numbers, with just a single tick to get to alternatives to report correspondence, send customers email or content. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ezyvet meets the software needs of a busy vet practice. Its integrated text messaging and email capabilities are improving client communications. Its integration with Smart Flow is improving the tracking of hospitalized patients. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Backing has been amazing, prompt reactions are normal, live assistance is promptly accessible and glitches regardless of how cloud are handled in a deliberate way and made plans agreeable to me. There is a solid sense that this organization wishes to get notification from you to improve their item and really perceives the advantage this has to all clients later on. They have conveyed on all guarantees made and have kept on gaining our regard past the fulfillment of the underlying deals time frame. Their capacity to have coordinated with numerous accomplices mirrors their remaining in the network and the shared regard that other veterinary framework sellers have for the engineers at ezyVet. I would state this is exceptional and remarkable. Review collected by and hosted on G2.com.

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Veterinary Assistant
Veterinary
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Seems a bit clunky in the way you do certain things such as requesting diagnostics. I feel like there is an easier way to get things done, but it's not super easy to figure out. The general UI is intuitive, but again feels like it takes more steps to get to something than necessary. Review collected by and hosted on G2.com.

What do you dislike?

General clunkiness. Would prefer a more straight forward program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating estimates/invoices, taking payments and completing patient records. It has helped make things easier for doctors to see at a glance. Review collected by and hosted on G2.com.

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Veterinary Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This item is cloud based, making it open from any PC or gadget with web, WiFi, or information plan abilities. We have had occurrences where we have lost web, yet I had the capacity to access and utilize the program easily by means of my iphone.

I make the most of Ezyvet's instant message correspondence ability. Any content correspondence is consequently entered in a customer's correspondence log. Email is a similar way.

Ezyvet sends somebody to prepare and help your staff the primary week that you execute Ezyvet. This was VERY useful and fundamental to our prosperity with Ezyvet. Likewise, Ezyvet's specialized help is speedy in tending to any issue that you may have, regardless of whether there isn't a quick fix to the issue.

In spite of the fact that this product appears to be extremely confounded upon first look, when prepared, this product is moderately simple to utilize, and it addresses the issues of a bustling practice. Review collected by and hosted on G2.com.

What do you dislike?

it's a great program, Honestly, I can't think of much I don't like about ezyVet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We attempted one other cloud-based program before this one. It didn't satisfy its guarantees and was an immense misuse within recent memory. In spite of the fact that there is significantly more to learn with Ezyvet , it has been an extraordinary resource for our center. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Vets can return home as opposed to staying hours after to complete desk work - they can without much of a stretch completion at home through the cloud based framework and keep awake to date with their patient, official correspondence with the reminder work, and the capacity to do deals formats to effortlessly aggregate item codes and be increasingly proficient. Review collected by and hosted on G2.com.

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Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

So our entire company switched from Avimark to ezyVet recently - and it's been a huge transition for everybody. One of the major benefits is that ezyVet is a cloud based software so we don't need to install it on all the computers. It's also really easy to use, user friendly for the most part, colorful and much more modern than our old software. It's definitely more customizable and the customer support has been amazing so far. Review collected by and hosted on G2.com.

What do you dislike?

One of the biggest challenges was transferring everything to ezyVet properly from Avimark. There were some kinks that we need to sort out. There's also some trouble for me personally in pulling marketing reports - I'm going to have to develop a new system to use it the way I need it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great for the veterinary field! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ezyVet is a wonderful new software that helps us keep track and manage our clients, as well as putting in the medical records and keeping tabs on everything. It's helping us consolidate and be more organized, as well as going PAPERLESS - which is a huge bonus for us! Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Communication between departments and facilitating client call backs is simple and easy to assign by department or specific employee. Review collected by and hosted on G2.com.

What do you dislike?

The software is not designed for use in an emergency clinic/24 hour setting. Quickly checking in emergency arrivals is difficult, and invoicing is very confusing for patients who are admitted for multiple days - there can be 5 or 6 separate invoices for a single stay in hospital. This is often very confusing for clients. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ezyVet is not a perfect fit for a larger 24hr hospital setting but it is updated frequently and changes to the software are able to be requested/voted on. Review collected by and hosted on G2.com.

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UV
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that it is a cloud based software that can be accessed at home! Review collected by and hosted on G2.com.

What do you dislike?

It was difficult to rearrange the templates. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

There is a better work/life balance with ezyVet because records can be done from home instead of having to spend long hours at work typing things up. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I enjoy having tabs which lead you directly to a specific section of a clinical record. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the layout of the website in general. I think there is too much information spread out that could easily be condensed or refined to a simpler process. Some payment processes are ridiculous in terms of how many places you have to check to ensure that it was processed correctly after an incorrect payment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is not as efficient as it has the potential to be. Gets the job done, but many times you have to spend hours trying to fix a problem or find the exact tab you need to input information on. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows for easy storage of bulky information, quick messaging between coworkers and to clients. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love how easy it is to look up patients and their owners and that everything is color coordinated. I like that I can access it from my phone. Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of steps and different tabs that I get confused where everything is at or where to go to put in things. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has been very helpful to look up the patients on your phone when your our in the field instead of having to get on a laptop. Review collected by and hosted on G2.com.

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UV
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The cloud aspect is great. When we did our conversion, they sent a trainer to be at our facility every day for a week. The overall functionality is very useful and works well for a fast-paced, high functioning clinic. Review collected by and hosted on G2.com.

What do you dislike?

The conversion from our previous system did not go as smooth as planned. Vaccine reminders did not all come over, and there has been a lot of inventory work we have had to do to correct things. But I think conversion issues are normal with any software change. Everything has been manageable and correctable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We tried one other cloud-based program before this one. It did not live up to its promises and was a huge waste of our time. Although there is a lot more to learn with Ezyvet , it has been a great asset for our clinic. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our last system was not cloud-based. Being able to login from anywhere has been a huge help. Review collected by and hosted on G2.com.

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AV
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Cloud based

Intuitive

Suits a vet clinic perfectly

Can view a lot of menus - takes some learning Review collected by and hosted on G2.com.

What do you dislike?

On line booking and portal including the app not working with iOS

No help or feedback for this issue after 3 months - can only ever speak to call centre and never an actual tech - if these techs really are working on this issue, then 2 minutes on the phone is not a lot to ask. Please talk to me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it. Obtain some additional help with the Portal - insist on the implementation team making this work, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to manage a business while out of the office Review collected by and hosted on G2.com.

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Administrative Assistant
Veterinary
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

recorded tracking is very easy you can look up a client with their name or number or email. Review collected by and hosted on G2.com.

What do you dislike?

kiosk does not work and it will not auto capitalize the customer name and it freezes Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend other clinics to use this product. # love their customer support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

tracking products and revenue helps the company know how much we are growing. Review collected by and hosted on G2.com.

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Receptionist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how simple the process is on sending out reminder cards and pet records to our clients. Review collected by and hosted on G2.com.

What do you dislike?

At this time I have not encountered a problem with EzyVet, all problems have been resolved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No problems at the moment. Review collected by and hosted on G2.com.

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AV
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Used this the past few months and I had no complaints! Review collected by and hosted on G2.com.

What do you dislike?

Don’t really have any complaints, did what it’s supposed to do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scheduling and processing payments. Review collected by and hosted on G2.com.

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Licensed Veterinary Technician @ Alpine Animal Hospital, Issaquah, WA
Veterinary
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Color coded sections, easy to right click or change tabs, windows Review collected by and hosted on G2.com.

What do you dislike?

Most of it. Not user friendly. Too many tabs, poor design. Clunky Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hard to switch paper practice to EMR with ezyvet Review collected by and hosted on G2.com.

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UV
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ease of navigating the program. It's internet based and can be accessed on any computer. Review collected by and hosted on G2.com.

What do you dislike?

Cloud based program and is constantly updating. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great program, great customer service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy access, keeps patient files organized, allows for keeping notes digitally and scheduling appointments and reminders. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to look up customers information and pets information. Review collected by and hosted on G2.com.

What do you dislike?

Uploads way to slow. The date always needs to be changed in all boxes, would be nice if date generatered om its on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it..... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Combining all the clients and pets information in one file. Review collected by and hosted on G2.com.

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AV
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The ability to integrate with Smart Flow - for me in a practice that has this EMR the ability to have invoices automatically update directly from the patients treatment sheet and capture all the charges is one that I find as a previous manger make me wish we had Ezyvet. Review collected by and hosted on G2.com.

What do you dislike?

Their forms are not easily used to stay paper-free. Because it is a web based system it does not function as cleanly on a tablet to allow clients to fill in forms or easily sign. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is imperative that the whole staff participate and finish the training process. This will lead to less shock of change when getting started and remember GREEN is the good place to be! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

-Vets can go home instead of staying hours after to finish paperwork - they can easily finish at home through the cloud based system and stay up to date with their patient, inter office communication with the memo function, and the ability to do sales templates to easily group product codes and be more efficient. Review collected by and hosted on G2.com.

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UV
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

This product is cloud based, making it accessible from any computer or device with internet, WiFi, or data plan capabilities. We have had instances where we have lost internet, but I was able to access and use the program with ease via my iphone.

I enjoy Ezyvet's text message communication capability. Any text communication is automatically entered in a client's communication log. Email is the same way.

Ezyvet sends someone to train and assist your staff the first week that you implement Ezyvet. This was VERY helpful and vital to our success with Ezyvet. Also, Ezyvet's technical support is prompt in addressing any issue that you may have, even if there is not an immediate fix to the problem.

Although this software seems very complicated upon first glance, once trained, this software is relatively easy to use, and it meets the needs of a busy practice. Review collected by and hosted on G2.com.

What do you dislike?

First of all, price. Ezyvet is expensive. Be prepared to spend some money for this program. Also, the company is based out of New Zealand, so the time difference was a little inconvenient during the training process. Another thing to note is that this is a newer software, meaning that there are some features that do need improvement. Finally, there is no payment system integrated with the software, meaning you must find a separate merchant service. This leaves room for error when entering payment amounts from Ezyvet into your credit card software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ezyvet looks intimidating at first, but once trained, it becomes much easier to use. It has a lot of great qualities including integrated email and text messaging, integration with SmartFlow, and an inter office memo system. Remember though, Ezyvet is still new, so be prepared to encounter some issues that may not have a solution yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ezyvet meets the software needs of a busy vet practice. Its integrated text messaging and email capabilities are improving client communications. Its integration with Smart Flow is improving the tracking of hospitalized patients. Review collected by and hosted on G2.com.

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Registered Veterinary Technician
Veterinary
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I loved that this software was fully integrated to smartflow, so that anesthetic sheets, pictures, etc. we’re automatically generated to the MR. I was fairly user friendly, but what made it incredible was the IT support. Review collected by and hosted on G2.com.

What do you dislike?

I have used other programs that are more user friendly. I particularly didn’t like that you had to choose the correct color to get the whole MR. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There is a long learning curve, as there are so many features to this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automatic billing for treatments has been the best part of the software. Review collected by and hosted on G2.com.

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AV
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to navigate. Easy to access. Functions with additional software. Review collected by and hosted on G2.com.

What do you dislike?

Frequently malfunctions from the providers end. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

By far the easiest Veterinary software for both financial and medical record-keeping Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to track invoices and payments. Great storage of information. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like the layout of the client and animal information Review collected by and hosted on G2.com.

What do you dislike?

The clinical summaries are impossible to read and make no sense. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to make a lot of email templates, and that helps save time. Review collected by and hosted on G2.com.

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