ezyVet Reviews & Product Details

the hospitalization information is displayed well and the integration with "Smart Flow" is improving with time. The diagnostic request and result tabs make things difficult at times and duplication of charges/results happens too often. I have a lot of complaints from both Doctors and Technicians in this area, which results in unnecessary repeat runs and blood draws which can be time consuming. There are options in the diagnostic tabs that do come in handy, but the communications and discharge information are not easily located or concise in my opinion. The program has both flaws and perks, but being a young system I am sure it will improve with more use. Review collected by and hosted on G2.com.

There are too many steps to complete a task. The lab request process. Unallocated results. It is not very user friendly in my opinion- too many options for a single task. There are duplication's of charges and lab results that add to confusion and time consumption, as well as unnecessary repeat runs and blood draws. I get a lot of complaints from Doctors and Technicians in regards to the diagnostic results. The communications are not chronological by design that leads to confusion. The discharge information is, by far, the worst aspect of this system, Which I feel as an emergency Hospital, should be the most user/client friendly and it definitely is not. Review collected by and hosted on G2.com.

I absolutely loved how accessible Ezyvet is from anywhere - in hospital on a computer, in the field, on your phone or tablet. Working on medical records has never been easier! The interface is very easy to use and upon implementation at my practice - the EzyVet team (from Australia and around the US) came to spend one week with us to help with any questions or hiccups during rollout. Could not have asked for a better experience Review collected by and hosted on G2.com.

The training process and sessions that were scheduled prior to roll out were not particularly helpful. Watching another user on Ezyvet during a presentation made for difficulty learning it yourself. Once the program was actually rolled out and with the help of the team members from Ezyvet, it was fairly easy and quick to learn. Review collected by and hosted on G2.com.

I really enjoy how much time ezyVet saves me day-to-day. As an ER vet, I value the precious penis I save by using discharge templates. Review collected by and hosted on G2.com.

I wish we could make custom selections for pt temperament instead of only being able to choose friendly vs. unfriendly vs. caution. Some owners have seen these labels and have gotten upset. I think a label of “nervous” or “go slowly” would be better than the current options. Review collected by and hosted on G2.com.

It is effective for imputing records from start to finish and organizes where charges are put in. It is also a program that frequently sends out updates and is constantly improving. The most impressive this about this program is you can tailor it to each clinic. Their support team is very helpful and efficient when we have questions. Review collected by and hosted on G2.com.

It takes a very long time to put in a change request to see things start to change. Some changes seem a little arbitrary and pointless. The program is based in New Zealand so the time difference can prove to be an issue on Friday afternoons but otherwise you can get a hold of someone in a timely manner. Review collected by and hosted on G2.com.

The product was exceedingly adjustable to consider us to work in the way we chose as opposed to twisting our requirements to fit programming. Vigorous joining with both in-house and outsider hardware/programming disposing of duplication of patient section endeavors and potential blunders.

Having surveyed the majority of the current accessible programming alternatives none given straightforwardness of extensive record audit and record fulfillment, record composing has really turned out to be charming. Explicit passages, results and genuine radiographic/ultrasound pictures are either obvious or a single tick away. Review collected by and hosted on G2.com.

My underlying audit in the early assessment arranges left me feeling an excessive amount of data was shown, anyway quickly as you utilize the product your perspective on what may appear to be subordinate data can either be turned off or is overlooked until you really do wish to utilize it. When experienced you will discover having an expansive measure of data accessible in one screen exceptionally effective, to such an extent that you can promptly distinguish all segments of medicinal history/treatment just as have interchanges accessible, symptomatic pictures and quick representation of proprietor subtleties/contact telephone numbers, with just a single tick to get to alternatives to report correspondence, send customers email or content. Review collected by and hosted on G2.com.

Seems a bit clunky in the way you do certain things such as requesting diagnostics. I feel like there is an easier way to get things done, but it's not super easy to figure out. The general UI is intuitive, but again feels like it takes more steps to get to something than necessary. Review collected by and hosted on G2.com.

General clunkiness. Would prefer a more straight forward program. Review collected by and hosted on G2.com.

This item is cloud based, making it open from any PC or gadget with web, WiFi, or information plan abilities. We have had occurrences where we have lost web, yet I had the capacity to access and utilize the program easily by means of my iphone.

I make the most of Ezyvet's instant message correspondence ability. Any content correspondence is consequently entered in a customer's correspondence log. Email is a similar way.

Ezyvet sends somebody to prepare and help your staff the primary week that you execute Ezyvet. This was VERY useful and fundamental to our prosperity with Ezyvet. Likewise, Ezyvet's specialized help is speedy in tending to any issue that you may have, regardless of whether there isn't a quick fix to the issue.

In spite of the fact that this product appears to be extremely confounded upon first look, when prepared, this product is moderately simple to utilize, and it addresses the issues of a bustling practice. Review collected by and hosted on G2.com.

it's a great program, Honestly, I can't think of much I don't like about ezyVet. Review collected by and hosted on G2.com.

So our entire company switched from Avimark to ezyVet recently - and it's been a huge transition for everybody. One of the major benefits is that ezyVet is a cloud based software so we don't need to install it on all the computers. It's also really easy to use, user friendly for the most part, colorful and much more modern than our old software. It's definitely more customizable and the customer support has been amazing so far. Review collected by and hosted on G2.com.

One of the biggest challenges was transferring everything to ezyVet properly from Avimark. There were some kinks that we need to sort out. There's also some trouble for me personally in pulling marketing reports - I'm going to have to develop a new system to use it the way I need it. Review collected by and hosted on G2.com.

Communication between departments and facilitating client call backs is simple and easy to assign by department or specific employee. Review collected by and hosted on G2.com.

The software is not designed for use in an emergency clinic/24 hour setting. Quickly checking in emergency arrivals is difficult, and invoicing is very confusing for patients who are admitted for multiple days - there can be 5 or 6 separate invoices for a single stay in hospital. This is often very confusing for clients. Review collected by and hosted on G2.com.

I like that it is a cloud based software that can be accessed at home! Review collected by and hosted on G2.com.

It was difficult to rearrange the templates. Review collected by and hosted on G2.com.

I enjoy having tabs which lead you directly to a specific section of a clinical record. Review collected by and hosted on G2.com.

I dislike the layout of the website in general. I think there is too much information spread out that could easily be condensed or refined to a simpler process. Some payment processes are ridiculous in terms of how many places you have to check to ensure that it was processed correctly after an incorrect payment. Review collected by and hosted on G2.com.

I love how easy it is to look up patients and their owners and that everything is color coordinated. I like that I can access it from my phone. Review collected by and hosted on G2.com.

There are a lot of steps and different tabs that I get confused where everything is at or where to go to put in things. Review collected by and hosted on G2.com.

The cloud aspect is great. When we did our conversion, they sent a trainer to be at our facility every day for a week. The overall functionality is very useful and works well for a fast-paced, high functioning clinic. Review collected by and hosted on G2.com.

The conversion from our previous system did not go as smooth as planned. Vaccine reminders did not all come over, and there has been a lot of inventory work we have had to do to correct things. But I think conversion issues are normal with any software change. Everything has been manageable and correctable. Review collected by and hosted on G2.com.

Cloud based

Intuitive

Suits a vet clinic perfectly

Can view a lot of menus - takes some learning Review collected by and hosted on G2.com.

On line booking and portal including the app not working with iOS

No help or feedback for this issue after 3 months - can only ever speak to call centre and never an actual tech - if these techs really are working on this issue, then 2 minutes on the phone is not a lot to ask. Please talk to me. Review collected by and hosted on G2.com.

recorded tracking is very easy you can look up a client with their name or number or email. Review collected by and hosted on G2.com.

kiosk does not work and it will not auto capitalize the customer name and it freezes Review collected by and hosted on G2.com.

I like how simple the process is on sending out reminder cards and pet records to our clients. Review collected by and hosted on G2.com.

At this time I have not encountered a problem with EzyVet, all problems have been resolved. Review collected by and hosted on G2.com.

Used this the past few months and I had no complaints! Review collected by and hosted on G2.com.

Don’t really have any complaints, did what it’s supposed to do. Review collected by and hosted on G2.com.

Color coded sections, easy to right click or change tabs, windows Review collected by and hosted on G2.com.

Most of it. Not user friendly. Too many tabs, poor design. Clunky Review collected by and hosted on G2.com.

The ease of navigating the program. It's internet based and can be accessed on any computer. Review collected by and hosted on G2.com.

Cloud based program and is constantly updating. Review collected by and hosted on G2.com.

Easy to look up customers information and pets information. Review collected by and hosted on G2.com.

Uploads way to slow. The date always needs to be changed in all boxes, would be nice if date generatered om its on. Review collected by and hosted on G2.com.

The ability to integrate with Smart Flow - for me in a practice that has this EMR the ability to have invoices automatically update directly from the patients treatment sheet and capture all the charges is one that I find as a previous manger make me wish we had Ezyvet. Review collected by and hosted on G2.com.

Their forms are not easily used to stay paper-free. Because it is a web based system it does not function as cleanly on a tablet to allow clients to fill in forms or easily sign. Review collected by and hosted on G2.com.

This product is cloud based, making it accessible from any computer or device with internet, WiFi, or data plan capabilities. We have had instances where we have lost internet, but I was able to access and use the program with ease via my iphone.

I enjoy Ezyvet's text message communication capability. Any text communication is automatically entered in a client's communication log. Email is the same way.

Ezyvet sends someone to train and assist your staff the first week that you implement Ezyvet. This was VERY helpful and vital to our success with Ezyvet. Also, Ezyvet's technical support is prompt in addressing any issue that you may have, even if there is not an immediate fix to the problem.

Although this software seems very complicated upon first glance, once trained, this software is relatively easy to use, and it meets the needs of a busy practice. Review collected by and hosted on G2.com.

First of all, price. Ezyvet is expensive. Be prepared to spend some money for this program. Also, the company is based out of New Zealand, so the time difference was a little inconvenient during the training process. Another thing to note is that this is a newer software, meaning that there are some features that do need improvement. Finally, there is no payment system integrated with the software, meaning you must find a separate merchant service. This leaves room for error when entering payment amounts from Ezyvet into your credit card software. Review collected by and hosted on G2.com.

I loved that this software was fully integrated to smartflow, so that anesthetic sheets, pictures, etc. we’re automatically generated to the MR. I was fairly user friendly, but what made it incredible was the IT support. Review collected by and hosted on G2.com.

I have used other programs that are more user friendly. I particularly didn’t like that you had to choose the correct color to get the whole MR. Review collected by and hosted on G2.com.

Easy to navigate. Easy to access. Functions with additional software. Review collected by and hosted on G2.com.

Frequently malfunctions from the providers end. Review collected by and hosted on G2.com.

I like the layout of the client and animal information Review collected by and hosted on G2.com.

The clinical summaries are impossible to read and make no sense. Review collected by and hosted on G2.com.