Users report that Weave excels in patient communications with a score of 9.5, highlighting its effective messaging features, while Lighthouse 360+ falls short with a score of 7.0 in patient convenience, indicating a less streamlined communication process.
Reviewers mention that Weave's appointment scheduling feature is rated at 9.8, making it a standout for managing patient appointments efficiently, whereas Lighthouse 360+ has a lower score in this area, suggesting potential challenges in scheduling flexibility.
G2 users note that Weave's HIPAA compliance features, including compliant texting and emailing, score exceptionally high (9.5 and 9.1 respectively), which is crucial for healthcare providers, while Lighthouse 360+ struggles with a lower overall compliance rating, raising concerns about data security.
Users on G2 highlight Weave's ease of use with a score of 9.3, making it user-friendly for staff, while Lighthouse 360+ received a lower score of 7.2, indicating that users may face a steeper learning curve.
Reviewers say that Weave's patient data management capabilities are robust, scoring 8.9, which enhances case management, while Lighthouse 360+ has not received the same level of praise, suggesting it may lack comprehensive data handling features.
Users report that Weave's quality of support is rated at 8.8, indicating a strong partnership in business operations, whereas Lighthouse 360+ has a lower support rating of 7.0, which may lead to frustrations in resolving issues quickly.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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