G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher score compared to Lighthouse 360. Users appreciate features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during calls.
According to verified reviews, Weave's implementation process is praised for its simplicity and effectiveness. Users mention that the platform is straightforward to set up and that customer support is responsive, providing solutions to any concerns quickly.
Users say that Weave's flexibility in handling payments is a standout feature, allowing them to send text and payment links and process credit card transactions seamlessly. This capability is particularly valuable during system downtimes, ensuring uninterrupted service.
Reviewers mention that while Lighthouse 360 is user-friendly and integrates well into office settings, it falls short in overall satisfaction compared to Weave. Users appreciate its intuitive dashboard for appointment scheduling but note that it lacks some advanced features that enhance patient engagement.
G2 reviewers highlight that Weave's quality of support is notably higher, with users feeling that they have a reliable partner in their business operations. In contrast, Lighthouse 360's support, while helpful, does not match the level of responsiveness reported by Weave users.
According to recent feedback, Weave's ability to meet user requirements is rated highly, with users feeling that it aligns well with their workflows. Lighthouse 360, while effective for basic communication and reminders, is seen as less adaptable to specific user needs.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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