--- title: Weave Reviews meta_title: 'Weave Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 433 reviews by the users' company size, role or industry to find out how Weave works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 433 scale: '5' date_modified: '2026-07-29' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Weave Reviews **Vendor:** Weave **Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm) **Average Rating:** 4.6/5.0 **Total Reviews:** 433 ## About Weave Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. ## Weave Pros & Cons **What users like:** - Users find Weave's **ease of use** exceptional, making setup and daily operations intuitive and efficient. (87 reviews) - Users find Weave's **communication features** invaluable, enabling seamless interaction and updates with patients and team members. (71 reviews) - Users love the **convenience of text messaging** with Weave, enhancing communication with patients effortlessly. (67 reviews) - Users value the **convenient communication** tools of Weave, enhancing patient interaction and streamlining workflow effectively. (66 reviews) - Users find Weave’s **texting communication** incredibly convenient, allowing seamless patient interactions and efficient information sharing. (53 reviews) - Users love the **convenient texting feature** for reminders and easy communication, enhancing overall efficiency and accessibility. (49 reviews) - Helpful (43 reviews) - Customer Communication (42 reviews) - Features (40 reviews) - Call Management (33 reviews) **What users dislike:** - Users often face **technical issues** with Weave, particularly with message delivery and phone tree setup difficulties. (40 reviews) - Users experience **glitchy notifications** for team messaging, leading to issues with functionality and ease of use. (22 reviews) - Users experience **communication issues** with Weave, leading to patient frustration and marketing inefficiencies. (21 reviews) - Users report **connectivity issues** with Weave, including lags and syncing problems that hinder seamless operation. (21 reviews) - Users feel the **limited features** restrict functionality, particularly in scheduling and package capabilities. (21 reviews) - Users experience frustrating **software bugs** , with occasional freezes, unexpected logouts, and connection issues affecting usability. (20 reviews) - Users experience **call issues** , including connection problems and missed caller identification, complicating communication management. (16 reviews) - Users are frustrated by **missing features** , including sync issues and lack of integration with other systems. (15 reviews) - Users express frustrations over **poor customer support** , citing unresolved issues and ineffective communication with the support team. (14 reviews) - Unreliable Connectivity (13 reviews) ## Weave Reviews ### 1. We love Weave! **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn B. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Weave?** We love being able to use one platform for Caller ID, texting, and faxing! **What do you dislike about Weave?** Runs a bit slow if computers are not updated. **What problems is Weave solving and how is that benefiting you?** Providing great customer service ### 2. Best software ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Offica Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** The most helpful part about weave is how the patients chart pulls up when they call. **What do you dislike about Weave?** The least helpful thing about weave is how it does not sync with Icanotes **What problems is Weave solving and how is that benefiting you?** Communication ### 3. The app is simple and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Henna K. | Customer Support Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Weave?** No lags. Mostly the calls are easy to connect **What do you dislike about Weave?** it takes a little while to start the app the first time you login. **What problems is Weave solving and how is that benefiting you?** Communicatipn is being made easy with Weave. ### 4. Weave is a great tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Michele S. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** good communication with our patient's and staff. **What do you dislike about Weave?** would love to have commerical insurance for all users not just dental **What problems is Weave solving and how is that benefiting you?** Good communication with our patient's ### 5. An Essential Tool For Dental Office Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** Wonderful phones, easy system for patient identification, transfering calls, putting people on hold, etc. The app on the desktop is great that we can see who is calling, and lookup patient details as far as account and appointments. Weave customer service is also wonderful and helpful. **What do you dislike about Weave?** Having to navigate throught a lot of places to get info on one patient. **What problems is Weave solving and how is that benefiting you?** We had an ancient phone system with hand held mobiles and one central hub. Changing our voicemail was a pain, quality of conversation with patients was poor. Having this system is wonderful being fully digital and internet based. Having caller ID integrated into the software is very helpful, and being able to manage all our setting with weave online ### 6. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** Really helps cut down on no shows with automatic recalls. I love that we can 2-way text patients. Helps collect reviews for the office by automatically asking the patient for a review after their exam. **What do you dislike about Weave?** Glitchy on occasion, but the help desk is quick to respond and resolves issues quickly. **What problems is Weave solving and how is that benefiting you?** Helping communicate with patients effectively and efficiently. ### 7. Incredibly buggy, Terrible Support **Rating:** 0.0/5.0 stars **Reviewed by:** Christine W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Weave?** It offers an "all in one" patient engagment service... if it worked **What do you dislike about Weave?** The desktop and web apps are atrocious. We won't be able to text patients randomly because their profile says "patient opted out" even though the patient's communication preferences allow for it and we can't fix it. The phone part of the app regularly crashes. I have to struggle between the mobile app, the web app and the desktop app to even reach a patient. The forms are needlessly complex and buggy. Support is nonexistent and the sales team is increibly pushy. You will call or email support and never get a reply unless you hound them. **What problems is Weave solving and how is that benefiting you?** It was supposed to solve phone operation, patient messaging, forms, payments. It does not work **Official Response from Katrina Vastag:** > Christine, we’re so sorry to hear about this experience. Could you please contact us at katrina.vastag@getweave.com so we can escalate your issue to our support leadership team so they can help find a resolution? ### 8. Weave has all the options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** We rely heavily on the texting option that Weave offers. The staff and clients love this option and it has really helped with the amount of calls that would be coming in. Clients also love that they can text us pictures of their pets to give us a better understanding of issues like skin and if they need to be seen ASAP. We would be lost without Weave. **What do you dislike about Weave?** The only thing I do not like is that Weave is not integrated with our pims. So, we have to copy and paste text messages into our pims. **What problems is Weave solving and how is that benefiting you?** It helps with the communication to clients, with texting, reminders, and we use the phone tree to direct calls. Drs have the app on their computers, and love being able to communicate to clients this way if they are not able to talk to them. And I love that all of the phone calls are recorded so I can listen to a phone call if a client says there was an issue. ### 9. Needs some work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** Very helpful when communicating to patients! **What do you dislike about Weave?** Being internet based is a little difficult, and sometimes calls drop for no reason. **What problems is Weave solving and how is that benefiting you?** Weave is helping by adding queue for patients but we had an experience where someone was on hold for a whole hour but no one had them on hold or parked. ### 10. WONDERFUL PLATFORM WITH MANY CAPABILITES **Rating:** 5.0/5.0 stars **Reviewed by:** Cecilia D. | ACCOUNT MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** TEXT MESSAGING AND COMMUNICATING WITH PATIENTS IS SO EASY, I LOVE HOW THE ACCOUNT WILL POP UP WHENT HE PATIENT CALLS IN MAKES IT SO EASY TO PREPARE FOR THEPHONE CALL WITH IN SECONDS **What do you dislike about Weave?** NO ISSUES, IT RESPONDS QUICKLY AS WELL AS ALL OTHER SUPPORT THAT IS OFFERED **What problems is Weave solving and how is that benefiting you?** APPT CONFIRMATIONS ### 11. Definitely worth the cost! **Rating:** 5.0/5.0 stars **Reviewed by:** Janet D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Weave?** I think Weave is a fantastic platform for office use and patient communication. Our office uses the interoffice text/instant message communication feature to communicate with each other during the work day. We also use the text feature to quickly and efficiently communicate with our patients multiple times a day. **What do you dislike about Weave?** The biggest fault I find with Weave is being unable to send out a mass email or mass text messages to patients regarding last-minute appointment availability. I've worked with Revenue Well, and their feature for that service is fantastic. **What problems is Weave solving and how is that benefiting you?** Weave saves our Scheduling Coordinator a great deal of time with text messages instead of leaving a message for a patient and waiting for a callback. Weave is also significant in that patients can text photos of insurance cards so all pertinent information is available to the Insurance Coordinator. The Weave app is beneficial when the office is closed and patients leave messages or texts regarding up coming appointments. ### 12. Love texting! **Rating:** 5.0/5.0 stars **Reviewed by:** Joni H. | Billing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** Texting reminders of appointment go out automatically, Texting when their order arrives, Texting foreign languages giving me time to use google translate, Texting me a picture of their insurance card. **What do you dislike about Weave?** I don't like it when weave is down, which isn't very often, but you feel handicapped without it. **What problems is Weave solving and how is that benefiting you?** Biggest problem, is when it automatically confirms appointments. That saves us a lot of time. ### 13. Love the ease of communications **Rating:** 5.0/5.0 stars **Reviewed by:** Katina M. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Weave?** Text feature is the best. Having the capability to text with clients from our number is great. Texting seems to be the preferred method of communication for the majority of our clients. **What do you dislike about Weave?** I cannot think of anything I really dislike about the functions we currently use in Weave. **What problems is Weave solving and how is that benefiting you?** Getting faster responses from owners. ### 14. I like the ease and quick pace of using weave. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Weave?** It great to be able to go back and check any information for anyone that called, text messages, missed calls and the confirmation responses. This is a very helpful feature in the office and very time saving. **What do you dislike about Weave?** Sometimes there are glitches and weave will not show the names coming up when calls come through or if a fax comes through it will not come up on weave. This is not very common though. **What problems is Weave solving and how is that benefiting you?** Nothing at the time. ### 15. GREAT EXPERIENCE WITH WEAVE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** Weave is a very useful and simple tool. We have used it for our practice for 3 years. **What do you dislike about Weave?** Weave doesn't have any downsides. We like everything about it. **What problems is Weave solving and how is that benefiting you?** Weave is solving our messaging need problem. It's also useful to identify callers. ### 16. I love all things about weave! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylee W. | Front Desk, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** Weave is amazing. I love the way the text messages and phone calls come up right on my computer screen! We can look up and make payments with one click of a button! IT IS truly the best thing we have done for our company! **What do you dislike about Weave?** The only thing I dislike is the Faxing feature. it seems to fail everytime we sends a fax. other than that we love it! **What problems is Weave solving and how is that benefiting you?** Sending payment links to aviod people from missing payments in office. The caller ID is easy use for us to direct the phone to the right person. ### 17. Communication Management through Weave **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** Weave is easy to use for employees and patients alike. **What do you dislike about Weave?** Lately there have been glitches in the system that have taken more than a week to resolve, though customer service was trying to be helpful. **What problems is Weave solving and how is that benefiting you?** The texting with patients and the internal texting with co-workers makes communicating so easy. ### 18. Honest Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Weave?** I like the compatibility with my companies office software that we use. It is easy to use and user friendly. It wasnt a long or hard process to integrate and implement into our office staff. Weave is used in our office 5 days a week, and we use both the phone service and Weave app for communications. **What do you dislike about Weave?** The complaint that I have had with Weave is the customer support on our complaint of how our phones are constantly "static", and we get complaints of others on the phone line that we are "hard to hear or unclear". The customer service rep I spoke to, stated that we could change our phones, but now you have to "pay a monthly fee", and when we signed up over 2 years ago, that was not the case. With the amount of phones that we have, it was not suitable to add on this monthly fee, when our phones are "free" now for the devices. **What problems is Weave solving and how is that benefiting you?** There are no problems currently that are being solved. **Official Response from Katrina Vastag:** > Thank you for your feedback and review! We’re so sorry to hear about your experience with the phones. We’re focused on making our customer experience the best in class. Can you contact us at katrina.vastag@getweave.com so we can escalate your issue to our support leadership team so they can help find a resolution? ### 19. Weave has been amazing overall. Easy to use for both employees and clients. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Weave?** The way you are able to call text or email someone. **What do you dislike about Weave?** Nothing negative regarding weave . haven't ran into any issues thus far. **What problems is Weave solving and how is that benefiting you?** Being able to communicate with clients. ### 20. Helpful and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jen T. | finance manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** It is easy to navigate and is user friendly, also can use on phone **What do you dislike about Weave?** takes a bit to sync with Nextech when a new patient is put in **What problems is Weave solving and how is that benefiting you?** patients like the ease of texting , paying through links and filling out forms, ### 21. We love it!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Weave?** We like the text messages and comfirming appointments **What do you dislike about Weave?** When its not working. When the terminals are down **What problems is Weave solving and how is that benefiting you?** setting us up with new card readers ### 22. Patient Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel D. | Patient Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Weave?** Like that your are able to text patients . Confirmations etc **What do you dislike about Weave?** Some of the insurance verifications are not that well described. **What problems is Weave solving and how is that benefiting you?** Patient communications ### 23. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Janet A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** The communication factor between office and patients is amazing. Easy, fast and totally beneficial. Mutliple times a day we are able to communicate and reschedule patients without picking up our phones and calling them. **What do you dislike about Weave?** The multiple times you have to log in to get to the forms dashboard. **What problems is Weave solving and how is that benefiting you?** The lack of staffing that we have is hard to get verification of insurance benefits. With Weave that takes away a lot of stress to just click to see if active. ### 24. Good Software for Vets **Rating:** 4.5/5.0 stars **Reviewed by:** Deanna S. | Hospital Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Weave?** Ease of use. Features offered. Customer support. **What do you dislike about Weave?** Not Integrated for AVImark software yet. **What problems is Weave solving and how is that benefiting you?** Helping with ability to handle multi-line phone system. Allows us additional form of communication with clients. ### 25. Sweet and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Cheyenne R. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** I love how easy it is to navigate through the weave portal! so many different fautures that come in handy and there is so many amazing thins it lets me do. **What do you dislike about Weave?** My only complaint is not being able to change the messaging that is sent out to remind patients of their appointments for specific phone call appointments vs in-office appointments **What problems is Weave solving and how is that benefiting you?** Safely and securely messaging our patients, Makes it fast and easy to message them ### 26. Love the ability to use weave on the go! Our patients are never left hanging. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | Patient Care Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Weave?** Extremely easy to use! Makes our jobs a lot easier. We use it daily in our practice, and even from home/mobile when we can't make it to the office. Our patients are never left hanging. **What do you dislike about Weave?** There is nothing I do not like about weave. Very seamless and easy to use. Easy to learn and great customer support. **What problems is Weave solving and how is that benefiting you?** Easy and efficient communication with patients, as well as automatic appointment reminders and birthday wishes. ### 27. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Weave?** We love how user friendly this software has been. Overall, we are very pleased. **What do you dislike about Weave?** We wish that it would automatically send consent forms for us and medical history updates. That would make our life a lot easier. **What problems is Weave solving and how is that benefiting you?** Its helping with patient communication and call recording, this has helped us make sure that we are delivering the best quality service. ### 28. Easy to Manage Phone System **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew K. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** Easy to manage Always adding new features Helpful support **What do you dislike about Weave?** I can't think of any downsides for this system and we have used it for over 4 years **What problems is Weave solving and how is that benefiting you?** Weave allows us to text our patients in a HIPAA compliant format. It is easy to scale up and down as our business grows. Solution is cost effective and implementation is simple - both making it a great product for our business ### 29. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** LaDonna L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** User friendly, easy to use, great customer service **What do you dislike about Weave?** Nothing, We use it every day without any questions atall **What problems is Weave solving and how is that benefiting you?** We haven't has problems ### 30. Mobile office **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin D. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** I appreciate having the having the ability to check my schedule and communicate with patients after hours through the app. I can see the patient information I need that I used to have to log into the office to see. And it works when I need it!! **What do you dislike about Weave?** Nothing really. The search for patients has been glitch a few times. **What problems is Weave solving and how is that benefiting you?** Communication options with patients after hours. ### 31. Interactive and works for the patients **Rating:** 5.0/5.0 stars **Reviewed by:** Jess G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Weave?** Phone and Texting features are easy, patient frendly and keep great records. **What do you dislike about Weave?** The insurance verification and payment systems still need a lot of improvment. **What problems is Weave solving and how is that benefiting you?** Auto messages help with the hundreds of calls a day we have to take and make. Texting and auto confirmations, payments, and after hours messages saves my team hours on the phone. ### 32. Weave helps simplify the entire office process and patient experience from start to finish **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** We love that everything is in one easy place through Weave and that it's so user friendly for both staff and patients alike. **What do you dislike about Weave?** We need more things to write back into the patient database (ie Dentrix). Payments, health history, insurance, etc. **What problems is Weave solving and how is that benefiting you?** Weave makes it easy to keep in communication with patients, confirm appointments, and complete forms. ### 33. Weave has helped promote very efficent workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Gerlein O. | Scheduling & Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** I like how well we can manage the phone system and text patients as well. **What do you dislike about Weave?** I dislike how it doesn't remember my password each time, even though I hit" remember me" every time. **What problems is Weave solving and how is that benefiting you?** Weave gives us analytical reports that let us know how well were doing with phone call management - this benefits us greatly ### 34. communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Weave?** Weave has simplefied communication with patients. As we all know, people don't answer a call from a number they don't recognize. Text has made it so easy for communication. **What do you dislike about Weave?** there is really nothing I dislike about weave. **What problems is Weave solving and how is that benefiting you?** ease of patient communication ### 35. We really like Weave. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** the texting service with the patients, the confirmation service, the integration with our software system. **What do you dislike about Weave?** I don't have a downside for what we use Weave for. **What problems is Weave solving and how is that benefiting you?** Communicaton with patients. It has made it easier when pt. cannot talk on the phone ### 36. One software that does it all **Rating:** 5.0/5.0 stars **Reviewed by:** Eva A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Weave?** It's easy to navigate. Has improved over the years. **What do you dislike about Weave?** Quick fill needs some improvements. It needs to be easier to delete and add to the list. **What problems is Weave solving and how is that benefiting you?** The time spent of confirming patients, verifying patient insurance, patient forms ### 37. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Monica A. | Accounts Receivable, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** Weave is an awesome tool for all offices! Improves patient care tremendously. I reccomend it to all! **What do you dislike about Weave?** No complaints at all! Weave is great, nothing I would change. **What problems is Weave solving and how is that benefiting you?** Weave helps us get SO many reviews from patients. It has truly helped our business. ### 38. Easy and simple to work with. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** It is a very simple system, easy to contact paitents. Features are everything we need. **What do you dislike about Weave?** I wish it would save your patients and be attached to your system **What problems is Weave solving and how is that benefiting you?** Making it easier to contact patients. ### 39. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Weave?** That you can fax, text, and call from weave and that you can check your voice mail off the site. It's great! **What do you dislike about Weave?** There is nothing so far that we dislike. **What problems is Weave solving and how is that benefiting you?** No problems ### 40. Who knew WEAVE would work **Rating:** 5.0/5.0 stars **Reviewed by:** Annie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Weave?** Having weave is one of the best features in our office. You can set reminders, set up payment plans and much more. The training weave offers is easy to use and nagitive. Customer support is always available when you need it. Weave keeps you up to date with the latest products they offer. **What do you dislike about Weave?** What i like least about weave is actullay nothing. I find weave so helpful in the office I have been telling my husbands company about it. **What problems is Weave solving and how is that benefiting you?** N/A ### 41. Frame Board Manager/Dispensing Optician **Rating:** 5.0/5.0 stars **Reviewed by:** Anna B. | Frame Board Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Weave?** The ability to text patients to inform them of upcoming appointments, contacts or glasses being in and open texting with patients. It's also easy to copy and paste mass messages. Weave is integrated perfectly with our office program. **What do you dislike about Weave?** Not knowing all the features offered and not having video classes for it. Also not being able to search patients by birthday. **What problems is Weave solving and how is that benefiting you?** Having all the records integrated. It helps when we are searching for family members to contact about same appointments. ### 42. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel R. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Weave?** How we are able to communicate with our patients, schedule reminders **What do you dislike about Weave?** At the moment no dislikes about Weave, There are no complaints **What problems is Weave solving and how is that benefiting you?** Reminding pt's of there appointments ### 43. Weave really simplifies patient communication **Rating:** 5.0/5.0 stars **Reviewed by:** Gabby L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Weave?** Though I was very worried and skeptical at first, Weave really simplified patient communication for me and my staff. With Weave's integration into our software we would get a pop-up with the calling patient's name; the texts link to patient names as well, the system allows you to use texting to request payments and it is simple for both patients and providers to use. Their customer service is prompt and friendly too which is always a plus. **What do you dislike about Weave?** The onboarding process wasn't as smooth as I had hoped, but that was over 2 years ago - maybe they are rocking that too by now. **What problems is Weave solving and how is that benefiting you?** It solves issues by not having to have multiple different platforms for patient communication. ### 44. WEAVE IS AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Duc T. | Dentist / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Weave?** Weave is the best of all of the apps out there. Everyone is racing to become the all in one platform for dentistry. Text reminders, caller id, reviews request, faxing, etc. But weave has a more robust set of features. Their stuff works. Whereas other companies are racing to add features that may not work 100%, weave makes sure it works well. **What do you dislike about Weave?** The email feature is actually getting better. I wished it integrated into our practice managenent software more. Like if a patient had an extraction. Weave could send such patients a post op video/ email either automatically, or batch it for us to confirm before sending. **What problems is Weave solving and how is that benefiting you?** It's bringing a modern communication platform to dentistry. ### 45. Wonderful app **Rating:** 5.0/5.0 stars **Reviewed by:** Lorana P. | Lead dental assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** I like that there is an app for weave and you can always see what's going on and the updates! **What do you dislike about Weave?** I don't like that we can not reschedule a pt. **What problems is Weave solving and how is that benefiting you?** Loss communication ### 46. The best customer service a business could ask for! **Rating:** 5.0/5.0 stars **Reviewed by:** Rosalyn C. | Dental Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Weave?** Weave makes it possible for our office to stay in contact with our patients, in and out of the office. The best customer service representatives who are extremely timely and so nice! Super user friendly with the easiest features. Our office uses Weave daily, in and out of the office. Our patients transitioned seamlessly into using Weave. Our office also appreciated having all of our features in one software. From paperwork, receiving payments, and even appointment reminders; WE LOVE WEAVE! Our patient charts and accounts integrated seamlessly with our Eaglesoft software. Front office was beyond excited to use this software for all of our office needs. **What do you dislike about Weave?** If only there was a group chat option! It would be super helpful to have a group chat option for our team. **What problems is Weave solving and how is that benefiting you?** Weave solved our issue of allowing replies to confirmation messages to alter and change the confirmation status on our main scheduling software which is Eaglesoft. ### 47. I love Weave and have made sure to bring it to every office I move to. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaila J. | Office Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Weave?** I LOVE the ease of use and how it links everything to weave. I can even get reviews directly to google or FB. And that really makes it easy to build up our reviews. I also love the write back software as well, it has been a year or so since I have had to edit or enter info in a patient's chart. My job is made 10x easier! And whenever I need help the customer supprt is ready to go and able to remote in without a hiccup. **What do you dislike about Weave?** I have to admit the weave payments needs ALOT of work. The app and terminal seem to connect when it wants to but not when I need it to. I end up entering about 80% of my payments by hand but when it does work the ease of use is OUTSTANDING. **What problems is Weave solving and how is that benefiting you?** Weave helps me take payments and track them a lot easier, also helps with patient forms and intergration. We are a very busy office and to have everything ready to go before we even see the patient makes our jobs more bearable. All forms being directly uploaded to my doc center also helps take the load off of the support staff. The text messaging feature is also a big savior for the modern generation that does not like to pick up the phone. ### 48. My experience with weave has been great so far its easy to follow and understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany W. | Medical Office Support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Weave?** I like how easy it is to connect with our patients **What do you dislike about Weave?** Sometimes there are issues with the faxes sending. **What problems is Weave solving and how is that benefiting you?** It helps with sending faxes easily and texting patients. ### 49. Weave has made our recall, faxing and phone calls so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Weave?** Our favorite thing is the texting with patients feature. This is a game changer for our practice! We make appointments, send reminders, and let patients know their orders are ready! **What do you dislike about Weave?** We haven't found one thing we don't like about Weave! **What problems is Weave solving and how is that benefiting you?** We constantly would be calling some patients over and over to try to get ahold of them. With the texting they get the message and respond immediately! ### 50. Weave **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Weave?** I find being able to quickly check patients out. I like that ease of integration and the number of features. Between payments, faxing, and messaging. **What do you dislike about Weave?** Downsides of weave would be minor system glitches, but they happen rarely and customer support is easily reachable. Overall i would recommend weave. **What problems is Weave solving and how is that benefiting you?** Weave helps us solve engaging with patients, financial transations, and customer service. ## Weave Discussions - [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) - 1 comment, 1 upvote - [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) - 2 comments - [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) - 2 comments - [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) - 2 comments - [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) - 2 comments - [View Weave pricing details and edition comparison](https://www.g2.com/products/weave-weave/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+14%3A22%3A26+-0500&secure%5Bsession_id%5D=58325a7b-a3a4-4589-a525-5e2fa285eb65&secure%5Btoken%5D=4da450512baa3077102bd0aa74aed0d966a8324a73fe183168c9719bf78e3615&format=llm_user) ## Weave Integrations - [athenaOne](https://www.g2.com/products/athenaone/reviews) - [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - [Nextech Practice Management](https://www.g2.com/products/nextech-practice-management/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [Prompt Health](https://www.g2.com/products/prompt-health/reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## Weave Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Business Management** - Merchant Services - Appointment Scheduling **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Marketing** - Client Communications - CRM **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Practice Management** - Patient Records - Photo Management - Insurance Billing **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Weave Alternatives - [Demandforce](https://www.g2.com/products/demandforce/reviews) - 3.4/5.0 (27 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) - 4.3/5.0 (167 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) - 4.7/5.0 (134 reviews)