Eaglesoft Reviews & Product Details

Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.

Seller

Patterson Dental

Discussions

Eaglesoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Catrena Choong

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Eaglesoft Integrations

(3)

Verified by Eaglesoft

Eaglesoft Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Eaglesoft, and what problem is it built to solve?

Eaglesoft is dental practice management software used to bring day-to-day practice work into one system. It helps teams manage patient records and charting, appointments, billing and insurance, and practice reporting.

What languages does Eaglesoft support?

Eaglesoft supports 1 language: English.

What company sizes and industries is Eaglesoft the best fit for?

Eaglesoft’s strongest fit is among smaller dental practices, with additional use in mid-sized and larger organizations. The industries most represented include dental and healthcare settings.

Company size — Small businesses: The clearest concentration is among organizations with 50 or fewer employees.
Company size — Mid-market: Practices with 51–1,000 employees are also represented.
Company size — Enterprise: Some organizations with more than 1,000 employees use Eaglesoft.
Industry — Healthcare: Medical practices and hospital and healthcare organizations are prominent.
Industry — Health and wellness: Health, wellness, and fitness organizations are also represented.

How long does it take to implement Eaglesoft across a team?

Implementation timelines range from less than a day to a few months, with under a day the most common reported timeframe. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported
1–3 months	Less common

What customer support options does Eaglesoft provide, and how do users find the overall support experience?

Eaglesoft support is available through FAQs and forums, as well as chat. The experience is often described as helpful and responsive, with support able to resolve issues remotely, though users also report inconsistent service, long waits, and occasional gaps in staff knowledge.

What is the experience like for teams switching to Eaglesoft from another tool?

Switching to Eaglesoft has been driven by a need for stronger practice-management features, better compatibility with equipment or workflows, and a system that better suits the practice. Transitions from tools such as Dentrix, Fuse, Daisy, and iDentalSoft have brought a mix of benefits—like easier workflows or improved performance—and adjustment challenges, particularly when the new system works differently from the old one.

What features or capabilities could make Eaglesoft even more useful?

Eaglesoft could be more useful with clearer, more flexible workflows in several areas. Commonly requested improvements include:

Reporting: Make it easier to find, filter, and customize the specific reports practices need.
Scheduling: Add more flexible templates, calendar views, and options for managing schedules across locations.
Claims and insurance: Simplify claims tracking and handling, including insurance estimates and less common coverage scenarios.
Reliability and compatibility: Reduce crashes and glitches, and make connections with computers, imaging equipment, and other software more dependable.

G2 reviews are authentic and verified.

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Paden J.

Dentist/Owner

Small-Business (50 or fewer emp.)

11/3/2026

"Easy to Learn, Great Value, and Very Helpful Support"

4.5/5

What do you like best about Eaglesoft?

How easy it is to use. I have used other software and it is much more difficult to learn/use. It is a good price for what you are getting. The support for it is very good, easy to use, and very helpful. Proformance is great, have not had any significant issues. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I would like to be able to split treatment plans into different steps. I would like there to be slightly easier ways to get the reports that are wanted. It seems like there is a lot of fluff within the reports tab. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Russell D.

Small-Business (50 or fewer emp.)

11/3/2026

"Easy-to-Use Dental Management, but Claims Tracking Needs Work"

4/5

What do you like best about Eaglesoft?

I use Eaglesoft every day to run our dental practice. It makes life easier than using paper all the time, and I can do digital accounting and keep records for patients and the services we provide. I like that it’s user-friendly, with labels for everything, so it’s easy to find things and easy for new users to understand. The accessible labels make training new employees easier and help me bring someone new into the practice. I also like being able to run daily revenue and day sheet reports and see how successful our practice is. I value the accessibility options, and the initial setup was pretty smooth sailing. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I think Eaglesoft needs improvement with claims. I’d like to be able to process and track claims directly through Eaglesoft instead of using another program to track them. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/3/2026

"Eaglesoft: Easy to Learn, with a Helpful, Well-Organized FAQ"

5/5

What do you like best about Eaglesoft?

Eaglesoft is easy to use. When I was first introduced to Eaglesoft, I learned how to use it within minutes. Whenever I have a question, the FAQ page on Patterson’s website is helpful and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Honestly, I can’t think of a single thing I don’t like about Eaglesoft. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Eldon B.

Front office manager

Small-Business (50 or fewer emp.)

11/3/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Helpful RSS Support When Problems Arise"

5/5

What do you like best about Eaglesoft?

I like the help rss feature. It is nice to have help available when problems arise. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The embedded screens are a little confusing at times...but overall user friendly. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Meg S.

Practice Administrator

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

Updated 4/17/2026

Originally submitted 3/23/2026

"Easy to Use with Great Reporting, Scheduling, and Vendor Integrations"

4/5

What do you like best about Eaglesoft?

Easy to use, great reporting, simple scheduling options, financials for patients are easy to understand and adjust as needed, documents easy to find, integrates easily with approved vendors. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Not cloud based and still requires a server. Not easy for multisite management. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Organic

Jodie M.

Office Manager

Small-Business (50 or fewer emp.)

12/6/2024

"Eaglesoft equals Easysoft"

5/5

What do you like best about Eaglesoft?

Very easy to navigate and use. Reports are user friendly and great for the dental office. Customer support is very easy to use and they are very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Would like it to be cloud based but it is an older software so it understandable that its not Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Karalyn R.

Finance Manager

Small-Business (50 or fewer emp.)

5/22/2024

"Easy to learn how to use, certain tasks not able to be done simultaneously"

3.5/5

What do you like best about Eaglesoft?

I like that the basic features (entering patient information/medical history) is very quick and easy to do Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish I was able to enter insurance information more efficiently without needing to take extra time to go back and change information for other patients for claims to be sent correctly. I also wish it would allow you to get out of that window (like when a patient suddenly needs to be helped - I have to start the process all over again rather than being able to toggle out of that window and go back to it to finish.) Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Jennifer S.

Office Manager

Small-Business (50 or fewer emp.)

8/12/2024

"Eaglesoft Is The Best Dental Management Software"

5/5

What do you like best about Eaglesoft?

I absolutely love Eaglesoft, I tell people it is the Apple of dental management software. Easy to use, the best software I have used as far as ledgers and account management. Much less "clicking" to schedule appts, etc than Dentrix. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish that their printed statements made more sense to patients, and that balances were easier to track where they come from. Review collected by and hosted on G2.com.