# Solutionreach vs Weave Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a significantly higher score compared to Solutionreach. Users appreciate the intuitive design and ease of use, with one reviewer noting, "I use the app from Monday - Saturday, and overall, my experience has been very positive."
- **According to verified reviews** , Weave's implementation process is praised for its simplicity, with users highlighting that it was "very easy to set up." In contrast, Solutionreach has faced some challenges in matching specific workflow needs, which can lead to configuration difficulties.
- **Users say** that Weave's features, such as the call popping functionality, enhance efficiency by allowing quick access to client information. This is a notable advantage over Solutionreach, where users have mentioned that while patient communication is streamlined, it may not offer the same level of quick access to information.
- **Reviewers mention** that Weave provides a robust platform for payment processing, allowing users to send text and payment links seamlessly. This flexibility is particularly valuable, especially when primary systems are down. Solutionreach, while effective in patient communication, does not offer the same level of payment integration.
- **G2 reviewers highlight** that Weave's customer support is responsive and effective, with users feeling supported in resolving concerns. In comparison, Solutionreach has received mixed feedback regarding support quality, with some users expressing a desire for more comprehensive assistance.
- **According to recent user feedback** , Solutionreach is appreciated for its ability to quickly send newsletters and office updates, making patient communication efficient. However, Weave's overall higher ratings in patient engagement and intake processes suggest it may provide a more comprehensive solution for managing patient interactions.



| | Solutionreach | Weave | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 169 | 433 | 
| **Largest Market Segment** | Small-Business (88.0% of reviews) | Small-Business (93.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $249.00 1 Location Per Month | 

---
## Top Pros & Cons

### Solutionreach

Pros:
- Appointment Scheduling (1 reviews)
- Client Management (1 reviews)

Cons:
- Frequent Updates (1 reviews)
- Inconvenience (1 reviews)

### Weave

Pros:
- Ease of Use (87 reviews)
- Communication (71 reviews)

Cons:
- Technical Issues (40 reviews)
- Messaging Issues (22 reviews)

---
## Ratings Comparison
| Rating | Solutionreach | Weave | 
|---|---|---|
  | **Meets Requirements** | 8.7 (152 reviews) | 9.1 (342 reviews) | 
  | **Ease of Use** | 8.7 (152 reviews) | 9.4 (351 reviews) | 
  | **Ease of Setup** | 8.2 (91 reviews) | 9.1 (246 reviews) | 
  | **Ease of Admin** | 8.6 (94 reviews) | 9.4 (207 reviews) | 
  | **Quality of Support** | 8.4 (150 reviews) | 8.9 (338 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (93 reviews) | 9.2 (207 reviews) | 
  | **Product Direction (% positive)** | 8.5 (143 reviews) | 9.6 (341 reviews) | 

---
## Pricing

### Solutionreach

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Weave

#### Entry-Level Pricing

Plan: Weave 

Price: Starting at $249.00 1 Location Per Month

Key Features:
- VOIP Phones 
- Bulk Texting 
- Phone Tree

[Learn more about Weave](https://www.g2.com/products/weave-weave/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 8.6/10 | 12 |
| **Weave** | 8.9/10 | 122 |

#### Information Flow

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Patient Case Management** | Feature Not Available | 8.9 (95 reviews) | 
| **Referrals Management** | Feature Not Available | 8.2 (83 reviews) | 
| **Records Management** | Feature Not Available | 8.4 (90 reviews) | 

#### Patient Experience

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Dashboards & Reporting** | 8.2 (11 reviews) | 8.8 (96 reviews) | 
| **Team Management** | 8.7 (9 reviews) | 9.1 (95 reviews) | 
| **Secure Communications** | 9.2 (12 reviews) | 9.5 (106 reviews) | 
| **Patient Experience Management** | 8.3 (10 reviews) | 9.4 (104 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 9.0/10 | 13 |
| **Weave** | 9.5/10 | 140 |

#### Platform

| Feature | Solutionreach | Weave | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 8.8 (12 reviews) | 9.5 (128 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 8.8 (13 reviews) | 9.6 (130 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.4 (9 reviews) | 9.2 (121 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 8.9 (9 reviews) | 9.4 (122 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 8.6 (11 reviews) | 9.7 (127 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 8.8 (11 reviews) | 9.6 (124 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.7 (10 reviews) | 9.5 (118 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.3 (10 reviews) | 9.4 (118 reviews) | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Data Collection

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | 
| **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | 
| **Utilization Management - Patient Case Management** | Not enough data | Not enough data | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 7.6/10 | 17 |
| **Weave** | 8.4/10 | 43 |

#### Patient Convenience 

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Tablets and Kiosks** | Feature Not Available | 7.7 (37 reviews) | 
| **Payment Collection** | 6.5 (9 reviews) | 7.9 (38 reviews) | 
| **Form Workflow** | Feature Not Available | 8.9 (38 reviews) | 
| **Patient Check-in** | 7.8 (12 reviews) | 8.6 (38 reviews) | 
| **Mobile Patient Intake** | 8.1 (12 reviews) | 8.6 (37 reviews) | 

#### Administration 

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Patient Data Transfer** | 6.9 (12 reviews) | 8.8 (37 reviews) | 
| **HIPAA Compliance** | 8.1 (16 reviews) | 9.4 (38 reviews) | 
| **Insurance Credentialing** | Feature Not Available | 7.6 (34 reviews) | 
| **Appointment Scheduler Integration** | 8.2 (12 reviews) | 7.8 (35 reviews) | 
| **E-Signature** | Feature Not Available | 8.7 (36 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 8.3/10 | 34 |
| **Weave** | 8.9/10 | 144 |

#### Patient-Centered Functions

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Online Presence Management** | 8.0 (23 reviews) | 8.4 (104 reviews) | 
| **Patient Feedback Management** | 8.4 (25 reviews) | 8.9 (121 reviews) | 
| **Patient Communications** | 8.6 (22 reviews) ✓ Verified | 9.6 (134 reviews) | 

#### Operations

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Workflow Management** | 8.3 (22 reviews) ✓ Verified | 9.4 (121 reviews) | 
| **Interoperability** | 8.1 (26 reviews) ✓ Verified | 9.0 (115 reviews) | 
| **Digital Intake Forms** | 7.8 (20 reviews) ✓ Verified | 8.4 (103 reviews) | 
| **Engagement Measuring** | 8.4 (21 reviews) | 9.0 (110 reviews) | 
| **Patient Satisfaction Management** | 8.5 (18 reviews) ✓ Verified | 9.2 (121 reviews) | 
| **EHR Integration** | 8.3 (12 reviews) ✓ Verified | 8.4 (104 reviews) | 

#### Generative AI

| Feature | Solutionreach | Weave | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Weave** | 9.5/10 | 15 |

#### Business Management

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Inventory Management** | Not enough data | Feature Not Available | 
| **Merchant Services** | Not enough data | 9.2 (10 reviews) | 
| **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | 
| **Employee Management** | Not enough data | Feature Not Available | 

#### Marketing

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Client Communications** | Not enough data | 9.3 (12 reviews) | 
| **Loyalty Management** | Not enough data | Feature Not Available | 
| **CRM** | Not enough data | 8.9 (9 reviews) | 

#### Practice Management

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Patient Records** | Not enough data | 8.1 (9 reviews) | 
| **Photo Management** | Not enough data | 7.0 (10 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | Feature Not Available | 
| **Insurance Billing** | Not enough data | 8.0 (9 reviews) | 

#### Platform Tools

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | 
| **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | 
| **Mobile App** | Not enough data | 9.4 (11 reviews) | 

### Veterinary Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Agentic AI - Veterinary Practice Management

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Solutionreach | Weave | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)

**Unique to Solutionreach (1):** [Patient Case Management Software](https://www.g2.com/categories/patient-case-management)

**Unique to Weave (5):** [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management), [Other Dental Software](https://www.g2.com/categories/other-dental), [Optometry Software](https://www.g2.com/categories/optometry), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Solutionreach | Weave | 
|---|---|---|
| **Small-Business** | 88.0% | 93.1% | 
| **Mid-Market** | 9.6% | 6.6% | 
| **Enterprise** | 2.4% | 0.2% | 

### By Industry

#### Solutionreach

- **Medical Practice:** 49.7%
- **Hospital & Health Care:** 25.7%
- **Health, Wellness and Fitness:** 16.2%
- **Medical Devices:** 2.4%
- **Marketing and Advertising:** 2.4%
- **Staffing and Recruiting:** 0.6%
- **Public Relations and Communications:** 0.6%
- **Information Technology and Services:** 0.6%
- **Higher Education:** 0.6%
- **Cosmetics:** 0.6%
- **Other:** 0.6%

#### Weave

- **Medical Practice:** 34.7%
- **Hospital & Health Care:** 25.6%
- **Health, Wellness and Fitness:** 20.7%
- **Veterinary:** 8.1%
- **Accounting:** 1.2%
- **Alternative Medicine:** 1.2%
- **Consumer Services:** 1.0%
- **Medical Devices:** 0.7%
- **Retail:** 0.5%
- **Computer Software:** 0.5%
- **Other:** 5.7%

---
## Alternatives

### Alternatives to Solutionreach

- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (137 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (89 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (112 reviews)
- [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews) — 3.7/5 stars (18 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (554 reviews)

### Alternatives to Weave

- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (137 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (112 reviews)
- [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (406 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (554 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (577 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)

---
## Top Discussions

### Solutionreach

- Title: [How do I make sure the reviews are getting on Google and Yelp?](https://www.g2.com/discussions/24099-how-do-i-make-sure-the-reviews-are-getting-on-google-and-yelp) — 2 comments, 1 upvote
  > **Top comment:** "I had to call customer service and they were able to talk me through the steps over the phone so that the links were connected correctly.  "
- Title: [What is your biggest need for texting communication during this time?](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) — 1 comment, 1 upvote
  > **Top comment:** "To schedule appointments accurately and efficiently. "
- Title: [Is Solution Reach only for US based companies ?](https://www.g2.com/discussions/is-solution-reach-only-for-us-based-companies) — 1 comment, 1 upvote
  > **Top comment:** "Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care...."
- Title: [Is there a way to import copay's into the patient profile under insurance?](https://www.g2.com/discussions/12098-is-there-a-way-to-import-copay-s-into-the-patient-profile-under-insurance) — 1 comment, 1 upvote
  > **Top comment:** "We use Eyefinity as our PM software.  We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ..."
- Title: [I would love someone to contact us regarding the SR Intake issue we are having.](https://www.g2.com/discussions/12091-i-would-love-someone-to-contact-us-regarding-the-sr-intake-issue-we-are-having) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care...."

### Weave

- Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments
  > **Top comment:** "Yes"
- Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments
  > **Top comment:** "N/A"
- Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments
  > **Top comment:** "They are messaging resource for our dental office.  We can easily correspond with our patients as well as send them links to digital forms.  Patients can..."
- Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments
  > **Top comment:** "The app can be used at dental offices. "
- Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/solutionreach-vs-weave-weave)