[ Weave Reviews ](https://www.g2.com/products/weave-weave/reviews) [ Weave Reviews ](https://www.g2.com/products/weave-weave/reviews) # Weave Features ##### ## Basic Communication (6) Phone Calls Enables users to place phone calls over the internet. Video Calls Enables users to place video calls over the internet. Instant Messaging Enables users to send instant messages over the internet. Screen Sharing Enables users to share screens over the internet. Conference Calls Enables multiple users to make phone or video calls over the internet at once. Desk-to-Desk Calls Enables users to contact one anothers through mobile phones and landlines. Show More ##### ## Advanced Features (3) Hold Music Offers users the option to play music for contacts who are on hold. Automated Attendants Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. VOiP Number Offers users a unique number that can be dialed from anywhere. Show More ##### ## Access (3) Software Pairing Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. Browser Extension Allows users to download the tool along as an extension to their browser of choice. Individual Download Requires users download the software on its own. Show More ##### ## Information Flow (3) Patient Case Management Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share. Referrals Management Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities. Records Management Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles. Show More ##### ## Patient Experience (4) Dashboards & Reporting Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc. Team Management Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction. Secure Communications Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. Patient Experience Management Provides organizations with the tools to optimize patient experience efforts Show More ##### ## Platform (8) User Authorization - HIPAA Compliant Messaging Allows administrators to set up and implement any levels of authorization required to send and receive secure messages Compliant Texting - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted text messages Compliant Emailing - HIPAA Compliant Messaging Facilitates the receiving and sending of secure and encrypted emails Clinical Communication - HIPAA Compliance Facilitates communication between health care professionals HIPAA Compliance - HIPAA Compliant Messaging Aligns and complies with HIPAA regulation and standards Operating Systems - HIPAA Compliant Messaging Supports desktop, iOS, and Android operating systems Message Lifespan - HIPAA Compliant Messaging Allows the determination and assignment of the lifespan of a delivered message Workflow Enhancement - HIPAA Compliant Messaging Enhances clinical workflows Show More ##### ## Patient Convenience (5) Tablets and Kiosks Provides integration with a hardware offering to facilitate patient intake process Payment Collection Facilitates the collection of copays and direct payments Form Workflow Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form Patient Check-in Streamlines the check-in workflow and experience Mobile Patient Intake Enables patients to complete intake forms on their personal mobile devices Show More ##### ## Administration (5) Patient Data Transfer Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database HIPAA Compliance Ensures compliance with HIPAA security and encryption regulation Insurance Credentialing Runs and verifies patients' health care insurance Appointment Scheduler Integration Seamlessly integrates with digitized online appointment booking solution E-Signature Captures patients' electronic signatures Show More ##### ## Operations (6) Workflow Management Enhances clinical workflows Interoperability Integrates with existing medical practice solutions Digital Intake Forms Provides digitized intake forms both for patient and physician use Engagement Measuring Tracks and measures current and improved levels of patient engagement Patient Satisfaction Management Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. EHR Integration Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. Show More ##### ## Patient-Centered Functions (3) Online Presence Management Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms) Patient Feedback Management Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction Patient Communications Streamlines the delivery of messaging between health care professional and patient. Show More ##### ## Business Management (2) Merchant Services Processes debit and credit card payments and supports POS functions. Appointment Scheduling Allows both staff and clients to manage appointments, and provides calendar to track all appointments. Show More ##### ## Marketing (2) Client Communications Supports email and text communications for marketing or feedback purposes. CRM Provides basic CRM functionality to track client information and support strategic outreach efforts. Show More ##### ## Practice Management (3) Patient Records Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records. Photo Management Allows photos to be uploaded and stored for clinical comparisons pre- and post-operation. Insurance Billing Supports eligibility and prior authorization, and insurance claims submissions. Show More ##### ## Platform Tools (3) Reporting and Analytics Monitors all relevant business KPIs to improve clinical and administrative processes. Healthtech Integrations Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions. Mobile App Provides a mobile application to view calendars and patient records via smartphones or tablets. Show More ##### ## Platform Basics - VoIP Providers (6) PBX systems, VoIP Softphone Contains PBX & VoIP softphone that can be used within the VoIP business system. Call Management Manages incoming calls with features such as call forwarding, transferring, and routing. Network monitoring Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. Integrations Enables integrations with communication and CRM platforms. Virtual PBX Provides compatibility with both hosted and virtual PBX solutions. SIP trunking services Supports SIP trunking services for local and long-distance calls. Show More ##### ## Agentic AI - Veterinary Practice Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - VoIP Providers (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Patient Communication & Engagement (4) Personalized Patient Outreach Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior. Intelligent Chatbots & Virtual Assistants Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests. Two-Way Patient Messaging Enables secure, conversational messaging between patients and care teams across digital channels. AI-Powered Appointment Reminders Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection. Show More ##### ## Scheduling & Access Optimization (4) Self-Service Appointment Scheduling Allows patients to book, reschedule, or cancel appointments through web or mobile tools. Digital Intake & Pre-Visit Forms Collects and validates patient information electronically prior to appointments. AI-Based Scheduling Optimization Optimizes provider schedules using predictive analytics to reduce gaps and overbooking. Waitlist & Cancellation Management Automatically fills canceled appointments using intelligent waitlist prioritization. Show More ##### ## Care Coordination & Automation (3) Risk Stratification & Patient Prioritization Analyzes clinical and behavioral data to identify high-risk patients & prioritize outreach. Automated Care Pathway Guidance Guides patients through care journeys using AI-driven recommendations and reminders. Referral Management Tracks, routes, and manages referrals across providers & care settings. Show More ##### ## Operational Intelligence & Integration (3) Predictive No-Show Analytics Identifies patients at risk of missing appointments using predictive models. EHR & Practice Management Integration Integrates with electronic health records & practice management systems to synchronize patient and scheduling data. Operational Performance Dashboards Provides real-time dashboards tracking engagement, access, and operational KPIs. Show More ## Top-Rated Alternatives [ ![Demandforce](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2f96f59213e160aae7521932a7bc64ae/demandforce.JPG "Demandforce") Demandforce 3.4/5 (27) ](https://www.g2.com/products/demandforce/reviews) [ ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") Solutionreach 4.3/5 (167) ](https://www.g2.com/products/solutionreach/reviews) [ ![RevenueWell](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88418f000c5430e397a5750623d819ba/revenuewell.jpg "RevenueWell") RevenueWell 4.7/5 (133) ](https://www.g2.com/products/revenuewell/reviews) [ View All Alternatives ](https://www.g2.com/products/weave-weave/competitors/alternatives) Weave Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5 (169) [ Compare Now ](https://www.g2.com/compare/solutionreach-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_88418f000c5430e397a5750623d819ba/revenuewell.jpg "Product Avatar Image") RevenueWell 4.7/5 (137) [ Compare Now ](https://www.g2.com/compare/revenuewell-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bef8a8158772a3d7ed49621faee12688/lighthouse-360.png "Product Avatar Image") Lighthouse 360 3.7/5 (18) [ Compare Now ](https://www.g2.com/compare/lighthouse-360-vs-weave-weave) ##### Categories on G2 [ VoIP Providers ](https://www.g2.com/categories/voip-providers)[ Patient Engagement ](https://www.g2.com/categories/patient-engagement)[ HIPAA Compliant Messaging ](https://www.g2.com/categories/hipaa-compliant-messaging) [ Patient Scheduling ](https://www.g2.com/categories/patient-scheduling)[ Patient Intake ](https://www.g2.com/categories/patient-intake)[ Patient Relationship Management (PRM) ](https://www.g2.com/categories/patient-relationship-management-prm)[ Medical Spa ](https://www.g2.com/categories/medical-spa)[ AI Patient Engagement & Operations ](https://www.g2.com/categories/ai-patient-engagement-operations)[ Veterinary Practice Management ](https://www.g2.com/categories/veterinary-practice-management)[ Optometry ](https://www.g2.com/categories/optometry)[ Other Dental ](https://www.g2.com/categories/other-dental) Show More ##### Explore More [ Which travel management tool is best for business owners ](https://www.g2.com/discussions/which-travel-management-tool-is-best-for-business-owners)[ Most recommended data room software in tech industry ](https://www.g2.com/discussions/most-recommended-data-room-software-in-tech-industry)[ Best CRM for a growing tech startup ](https://www.g2.com/discussions/crm-best-crm-for-a-growing-tech-startup) [ Best platforms for automating cloud compliance audits ](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits)[ Which is the best AI legal assistant for law firms? ](https://www.g2.com/discussions/which-is-the-best-ai-legal-assistant-for-law-firms)[ Pros and Cons Details ](https://www.g2.com/products/weave-weave/reviews?qs=pros-and-cons) Show More [ Which travel management tool is best for business owners ](https://www.g2.com/discussions/which-travel-management-tool-is-best-for-business-owners)[ Most recommended data room software in tech industry ](https://www.g2.com/discussions/most-recommended-data-room-software-in-tech-industry)[ Best CRM for a growing tech startup ](https://www.g2.com/discussions/crm-best-crm-for-a-growing-tech-startup) [ Best platforms for automating cloud compliance audits ](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-cloud-compliance-audits)[ Which is the best AI legal assistant for law firms? ](https://www.g2.com/discussions/which-is-the-best-ai-legal-assistant-for-law-firms)[ Pros and Cons Details ](https://www.g2.com/products/weave-weave/reviews?qs=pros-and-cons)