Weave Features

Enables users to place phone calls over the internet.

Enables users to place video calls over the internet.

Enables users to send instant messages over the internet.

Enables users to share screens over the internet.

Enables multiple users to make phone or video calls over the internet at once.

Enables users to contact one anothers through mobile phones and landlines.

Offers users the option to play music for contacts who are on hold.

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.

Offers users a unique number that can be dialed from anywhere.

Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.

Allows users to download the tool along as an extension to their browser of choice.

Requires users download the software on its own.

Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share.

Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.

Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles.

Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc.

Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction.

Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel.

Provides organizations with the tools to optimize patient experience efforts

Allows administrators to set up and implement any levels of authorization required to send and receive secure messages

Facilitates the receiving and sending of secure and encrypted text messages

Facilitates the receiving and sending of secure and encrypted emails

Facilitates communication between health care professionals

Aligns and complies with HIPAA regulation and standards

Supports desktop, iOS, and Android operating systems

Allows the determination and assignment of the lifespan of a delivered message

Enhances clinical workflows

Provides integration with a hardware offering to facilitate patient intake process

Facilitates the collection of copays and direct payments

Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form

Streamlines the check-in workflow and experience

Enables patients to complete intake forms on their personal mobile devices

Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database

Ensures compliance with HIPAA security and encryption regulation

Runs and verifies patients' health care insurance

Seamlessly integrates with digitized online appointment booking solution

Captures patients' electronic signatures

Enhances clinical workflows

Integrates with existing medical practice solutions

Provides digitized intake forms both for patient and physician use

Tracks and measures current and improved levels of patient engagement

Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.

Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.

Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)

Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction

Streamlines the delivery of messaging between health care professional and patient.

Processes debit and credit card payments and supports POS functions.

Allows both staff and clients to manage appointments, and provides calendar to track all appointments.

Supports email and text communications for marketing or feedback purposes.

Provides basic CRM functionality to track client information and support strategic outreach efforts.

Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records.

Allows photos to be uploaded and stored for clinical comparisons pre- and post-operation.

Supports eligibility and prior authorization, and insurance claims submissions.

Monitors all relevant business KPIs to improve clinical and administrative processes.

Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions.

Provides a mobile application to view calendars and patient records via smartphones or tablets.

Contains PBX & VoIP softphone that can be used within the VoIP business system.

Manages incoming calls with features such as call forwarding, transferring, and routing.

Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.

Enables integrations with communication and CRM platforms.

Provides compatibility with both hosted and virtual PBX solutions.

Supports SIP trunking services for local and long-distance calls.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior.

Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests.

Enables secure, conversational messaging between patients and care teams across digital channels.

Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection.

Allows patients to book, reschedule, or cancel appointments through web or mobile tools.

Collects and validates patient information electronically prior to appointments.

Optimizes provider schedules using predictive analytics to reduce gaps and overbooking.

Automatically fills canceled appointments using intelligent waitlist prioritization.

Analyzes clinical and behavioral data to identify high-risk patients & prioritize outreach.

Guides patients through care journeys using AI-driven recommendations and reminders.

Tracks, routes, and manages referrals across providers & care settings.

Identifies patients at risk of missing appointments using predictive models.

Integrates with electronic health records & practice management systems to synchronize patient and scheduling data.

Provides real-time dashboards tracking engagement, access, and operational KPIs.