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Crystal Practice Management Reviews & Product Details

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Crystal Practice Management Reviews (20)

Reviews

Crystal Practice Management Reviews (20)

4.3
20 reviews

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DD
Practice Manager
Small-Business (50 or fewer emp.)
"Crystal PM and staff is awesome!"
What do you like best about Crystal Practice Management?

Crystal PM is very logical, user-friendly,, and customizable. When we have questions, the staff is always more than helpful! We looked at several other practice management systems, and this was by far the best. We're so happy we went with them! Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Sometimes when we need to update to the next version, we'll glitch out in another area. Usually, something that can be figured out and fixed, but we may not realize it right away. Nothing major ever, though. Review collected by and hosted on G2.com.

MD
Optometry Student
Small-Business (50 or fewer emp.)
"My Experience with Crystal Practice Management"
What do you like best about Crystal Practice Management?

I like that the program can be customized to fit the parts of an exam that I like to do. I also like that I can auto-populate normal exam findings or previous exam findings. So in short, customizability. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

I don't like that I can't access all parts of the EHR without maximizing my screen. Even with scrolling up, down, or sideways, sometimes certain tabs are hidden. Review collected by and hosted on G2.com.

Stephanie L.
SL
Optometric Technician
Small-Business (50 or fewer emp.)
"Absolutely Necessary"
What do you like best about Crystal Practice Management?

The simplicity of this program makes it easy to use, find what is needed, and keep it organized. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

There are some gliches sometimes, but if you keep up with the software updates they are minimal. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Easy charting"
What do you like best about Crystal Practice Management?

It is a no frills EHR that utilizes fill in the box charting. Going through older charts and forwarding them to current is simple and the chart is clean and easy to read. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Can’t print out a nicely formatted patient exam summary. Sometimes the lines aren’t long enough to write everything you want and have it visible. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"CPM Software"
What do you like best about Crystal Practice Management?

Crystal is a very straightforward software to use. I like that it ask for all the information needed to use the software effectively. I like most of all that Crystal allowed the transition from paper to electronic usage very easy. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

There was nothing I dislike about Crystal for the most part. I think the company should make it a bit easier when linking multiple office locations to make files more easily accessible. Review collected by and hosted on G2.com.

Lauren M.
LM
Optometry Technician
Small-Business (50 or fewer emp.)
"Works well but awkward interface "
What do you like best about Crystal Practice Management?

Allows you to edit pages and layouts, links, and add or remove fields Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Awkward to use, not very intuitive. Took a long time to learn the flow of the software. Not a lot of guidance or support online Review collected by and hosted on G2.com.

JV
Optician
Retail
Small-Business (50 or fewer emp.)
"Excellent Organization"
What do you like best about Crystal Practice Management?

What I like the best about Crystal is how organized it is. Everything about a patient is organized by certain tabs under their patient profile. It’s super easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

I don’t really dislike anything about crystal. I haven’t came across anything to dislike Crystal yet. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business (50 or fewer emp.)
"Works great on collecting data on patients "
What do you like best about Crystal Practice Management?

I loved how it put all our patients sessions in one place for us to review and record what happened. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

We had a glitch in our system that if two people where in the same patients file. What ever the second person was writing wouldn’t get saved. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about Crystal Practice Management?

Very easy to catch on and use. No need for extensive training. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Free typing medications with no spell check. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good Product. "
What do you like best about Crystal Practice Management?

It was easy to use and it made scheduling appointments super easy because it automatically populates the duration of each type of appointment. Also, I liked that you could instant message people or computers that they were using. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

I disliked that the files tab would require an outside program, such as adobe acrobat, to view files for a patient. I also dislike that you can not edit/crop/rotate scanned images in crystal once it is in the files tab. Review collected by and hosted on G2.com.

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