Matter Reviews & Product Details

Getting new hires set up is painless. The platform collects birthday and anniversary dates automatically, so people are included in celebrations right away. The interface is intuitive enough that people figure it out without training, though the customer support that they offer is incredible. The platform fit seamlessly into our current work flow and systems. It was easy to implement and has made employee engagement and recognition something we all participate in daily now. The software has really improved work experience and even pointed out staff that was overlooked previously. Can’t say enough! Love using it, and so does my team. Review collected by and hosted on G2.com.

Nothing to share other than for a tool that we use every day, it has been nothing but a great addition and resource. Review collected by and hosted on G2.com.

The automated birthday and anniversary celebrations are genuinely helpful. I used to keep a spreadsheet and set calendar reminders, which worked until it didn't. Now it just happens. The team gets a notification, people can add their own messages to the card, and I'm not the bottleneck. I also like that it doesn't feel impersonal even though it's automated. The messages people write are heartfelt. The whole platform has transformed how and how often we communicate to each other. It has improved communication and brought back necessary recognition company wide that was missing. The platform is easy to integrate and implement and works in connection with our current softwares. Additionally, the customer support is phenomenal! This is the first employee software that I’ve actually implemented daily and enjoyed the experience. Review collected by and hosted on G2.com.

Nothing to share, this is a tool that I use daily now. Review collected by and hosted on G2.com.

I appreciate that the platform doesn't demand constant attention. You can engage with it when it makes sense without feeling pressured. The analytics provide useful insight into team engagement patterns, and the surveys integrate smoothly so everything lives in one place. The reward options are thoughtful and include choices beyond just gift cards. It was easy to integrate and daily use doesn’t seem monotonous. The platform is enjoyable. Additionally, connecting the platform to our current software was very easy. Matters implementation and customer support is amazing. They really care about their users. Review collected by and hosted on G2.com.

Nothing comes to mind, honestly the options available have been easy, helpful, and a great resource for improving communication and employee engagement. Review collected by and hosted on G2.com.

The rewards catalog is solid. Gift cards, charitable donations, actual useful options. I've worked places where the rewards were branded water bottles and that was it. Here you can pick what matters to you. I donated to a nonprofit last month with my coins and it felt good to direct it somewhere meaningful. The card designs are visually appealing too. Matter has everything you need for employee recognition in one place and it really makes things easy to connect with teammates and colleagues. The integration was very smooth and simple since it connects directly to our Slack. Review collected by and hosted on G2.com.

Nothing really, we use it daily and it has really improved motivation. Review collected by and hosted on G2.com.

I've rolled out a lot of tools over the years and most of them collect dust after week two. This one stuck. The Feedback Friday reminders do the heavy lifting because nobody has to remember to send recognition on their own. It just prompts you, and people actually follow through. I can also track participation through the analytics, which helps me understand engagement patterns without digging through spreadsheets. The card designs are fun and don't feel corporate, which I think is why adoption was so quick. Review collected by and hosted on G2.com.

Nothing comes to mind. Great options all in one place that are helpful and easy to use. Review collected by and hosted on G2.com.

I was skeptical at first because we've had other tools that nobody ended up using. Matters analytics dashboard shows who's participating and who isn't, which helps when you're trying to understand whether something is actually working or just creating noise. Having a record of recognition throughout the year makes performance discussions more substantive. I can see patterns in what people value about each other's work, which is more interesting than I expected. The surveys feature is straightforward enough that people actually fill them out. Great employee recognition tools that are easy, informative and beneficial to our teamwork. Review collected by and hosted on G2.com.

With the helpful customer support, easy integration and set up- I have had no issues so far. Really enjoying the tools Matter offers. Review collected by and hosted on G2.com.

The automated birthday messages are a great help. With Matter I can send recognition between calls or tickets without it feeling like another task. The setup took less than ten minutes, and it works seamlessly. When someone on the team helps me troubleshoot a tricky customer issue, I can send them something right away instead of waiting until I have time to write an email. The kudos templates make it quick and easy and the designs make it more personable. I also like that the coins reset weekly. Review collected by and hosted on G2.com.

So far I haven’t had any issues. The system runs great and has all of the resources I need for recognition in one place which saves me tons of time. Review collected by and hosted on G2.com.

Coordinating interviews involves juggling multiple calendars, time zones, room bookings, and candidate preferences. Matter has made that work visible. Hiring managers send kudos when scheduling goes smoothly or when candidates comment on their experience. The coins accumulate and I've gotten gift cards, which feels good after particularly chaotic hiring weeks. Setup was simple and didn't require IT involvement, so we were using it within a day. The platform has really transformed communication in the office and how we recognize each other. Love the tools and thankful that it was so easy to implement. Saves me so much time. Review collected by and hosted on G2.com.

Honestly, nothing right now. It was so easy to get started and the system has everything in one place that I need for recognition. Review collected by and hosted on G2.com.

The interface is clean and intuitive. Send a kudos, pick a card, add your message, done. I also find the analytics helpful for understanding how recognition flows across the team. It surfaces patterns you wouldn't otherwise notice. The variety of card designs means you can pick one that fits the tone of what you're trying to say, whether it's lighthearted or more sincere. Great tools all in one that are easy and great way to connect with colleagues. Review collected by and hosted on G2.com.

No issues, honestly it is easy to use and extremely beneficial to my day. It was also easy to implement. Review collected by and hosted on G2.com.

The setup was easy and I figured it out quickly. I send kudos to people who make my job easier, and I get them back when I help someone out. The variety of card options is nice because you're not always sending the same boring thing. I like that the coins reset weekly because it keeps things moving instead of people saving them forever. I've used the rewards a few times for coffee shop cards. They have a great selection of rewards. The resources have really helped connect us more in the office. Review collected by and hosted on G2.com.

Great resources and ways to recognize colleagues. No problems so far. Review collected by and hosted on G2.com.