--- title: Matter Reviews meta_title: 'Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1190 reviews by the users' company size, role or industry to find out how Matter works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1190 scale: '5' date_modified: '2026-08-13' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Matter Reviews **Vendor:** Matter **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,190 ## About Matter Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture ## Matter Pros & Cons **What users like:** - Users appreciate the **ease of recognizing progress** with Matter, allowing for quick and meaningful acknowledgment of achievements. (343 reviews) - Users appreciate the **easy templates and quick kudos messages** from Matter, enhancing team morale and simplifying recognition. (303 reviews) - Users love the **peer recognition** feature of Matter, fostering connection and uplifting teamwork across distances. (232 reviews) - Users appreciate that Matter promotes **accessible employee recognition** , fostering peer appreciation and strengthening team culture. (225 reviews) - Users find Matter to be **incredibly helpful** , facilitating easy acknowledgment of milestones and strengthening team connections. (218 reviews) - Users love the **employee recognition features** of Matter, fostering team appreciation and celebrating individual contributions effectively. (207 reviews) - Users appreciate the **ease of use** of Matter, facilitating seamless feedback and engagement within teams. (205 reviews) - Team Recognition (172 reviews) - Colleague Appreciation (158 reviews) - Rewards (150 reviews) **What users dislike:** - Users note a **lack of customization** options, wishing for more flexibility in features and templates. (38 reviews) - Users find the **limited options** for customization and rewards frustrating for larger teams and different countries. (37 reviews) - Users find the **excessive notifications** overwhelming, though they can be adjusted or disabled for a better experience. (34 reviews) - Users find the **annoying distractions** from Matter's notifications to be overwhelming and often forget to engage with feedback. (23 reviews) - Users express a desire for **increased coin availability** and a clearer understanding of the coin system. (23 reviews) - Limited Points (22 reviews) - Feedback Issues (15 reviews) - Notification Issues (15 reviews) - Not Intuitive (15 reviews) - Expensive (14 reviews) ## Matter Reviews ### 1. Good employee rewards system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Matter?** It is very easy to give out kudos to anyone who is helpful and write a personalized message **What do you dislike about Matter?** It is hard to get rewards sometimes because of the number of points it takes **What problems is Matter solving and how is that benefiting you?** Matter allows employees to reward each other which is good for building connections and trust ### 2. What a cool way to keep employee's communicating positively with each other. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Manager, Paid Search & Social, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Matter makes it really easy to quickly thank your coworkers for helping you out with a tough project, keeping morale high, and continuing to connect employees with each other they might not always interact with. **What do you dislike about Matter?** I was unsure about whether or not giving points took them from my point count **What problems is Matter solving and how is that benefiting you?** We did not have anything like this previously - it is allowing us to quickly and easily create a framework to encourage other employees, especially new hires, to chat with each other recognize each other's contributions in a company-wide forum. ### 3. A simple to use team feedback platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ansh G. | Project Maintainer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Matter?** The easy to use UI and the integration with Slack is what I liked the most about Matter **What do you dislike about Matter?** There are some downsides of Matter Bot on Slack like lack of some explicit options that may help in cases where the user doesn't want to notify the folks to whom others the user has appreciated. **What problems is Matter solving and how is that benefiting you?** Whenever someone helps some other person on the team, we use it as a medium to appreciate or provide feedback to them in the form of Matter Coins which can be redeemed. This helps us engage and thank the helping hands. ### 4. Kudos functionality to team members **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinish P. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** The best thing I like about matter is that it provides the functionality to provide Kudos to the team members who have done the great work and achieve some milestones **What do you dislike about Matter?** There isn't much that I found to be dislike about matter **What problems is Matter solving and how is that benefiting you?** I used matter only to provide Kudos to the team members ### 5. GREAT for remote companies! **Rating:** 4.5/5.0 stars **Reviewed by:** Brett M. | Content Creator/Website Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Matter?** It's been great for our fully remote company- its easy to use and fun to make custom kudos. I like that it gets people interacting kind of "off topic" while at work. If we could do gif options or have the custom part of kudos upload area be a bit larger that would be cool too1 **What do you dislike about Matter?** Wish we could see what we have given for Kudos - like a history. **What problems is Matter solving and how is that benefiting you?** Just building engagement- for a fully remote company, that can be a challenge. This gets us sort of gathered in one spot at least on Fridays. **Official Response from Sam Lepak:** > Thanks for the feedback, Brett. Please note you can see who you've given kudos to in the Analytics report. Your feedback/request has been passed along to our product team for review. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 6. I love it **Rating:** 5.0/5.0 stars **Reviewed by:** Megan R. | Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** As a user, it's such a great feeling to be able to tangibly recognise and reward colleagues for great work they're doing - and get rewarded myself. **What do you dislike about Matter?** Nothing! i've only had great experiences with the product so far **What problems is Matter solving and how is that benefiting you?** It's helping us to recognise, call--out and reward great work when we see it ### 7. Matter has been a fun way to give recognition to your peers **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina P. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I like that I can recognize my peers every week. It is a way to remind us to take a few minutes to thank them every week. **What do you dislike about Matter?** There is nothing I dislike honestly. It's a great program. **What problems is Matter solving and how is that benefiting you?** Its allowing us to stay on top of recognition which is very important now days. ### 8. Amazing apps for staff and colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Umer T. | Security guard, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I like how you can give feedback to staff members and colleagues. Makes them build their self esteem **What do you dislike about Matter?** The notifications on the emails received don’t actually show that the other person has written. **What problems is Matter solving and how is that benefiting you?** Is easier for me to check what someone has written to me on email rather than opening the app. ### 9. Most enganging tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo C. | Chief Growth Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** The Kudos engagement that it cause, they help the team to think and recognize others. **What do you dislike about Matter?** The depedency on purshed perks, the perks are most related on itens to buy and change for coins. **What problems is Matter solving and how is that benefiting you?** Matter solve the problem of celebrate more and forces people to think on their collegues acchievement. ### 10. A Simple Yet Powerful Tool for Team Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** The weekly roundup feature helps surface all the positive moments, which is great for morale and team visibility. It’s also been helpful in performance reviews since you can track a history of peer-to-peer recognition. **What do you dislike about Matter?** one area where Matter could improve is the coin/credit system used to send kudos. There's a limit on how many coins you can distribute, which can feel restrictive—especially in active, collaborative teams where many people deserve recognition. It would be great to have more flexibility, perhaps through adjustable limits or team-wide coin pools. **What problems is Matter solving and how is that benefiting you?** Matter helps solve the challenge of informal recognition in a remote or hybrid work environment. It provides a structured yet fun way for team members to show appreciation, which can often get lost in virtual communication. ### 11. Efficient and Productive Service **Rating:** 5.0/5.0 stars **Reviewed by:** Reagan R. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I love how efficient the website is without sacrificing quality. Very easy to navigate through and to understand. **What do you dislike about Matter?** Have no complaints. Everyone at my company loves it! **What problems is Matter solving and how is that benefiting you?** Helping my Team communicate and share idea effectively. A place were free flowing ideas can be discussed and issues meet solutions! ### 12. Great tool to integrate with the Microsoft 365 ecosystem **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela R. | IT Project Management | Organizational & Performance Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Helps to easily and on schedule ask for recognitions, and to provide rewards. **What do you dislike about Matter?** Until now I do not have any inconvenient. **What problems is Matter solving and how is that benefiting you?** It helps us to schedule the time and day we'll be asking for the recognitions, and to provide us quick ideas to use to recognize our employees. ### 13. Fun and promotes good attitudes **Rating:** 4.5/5.0 stars **Reviewed by:** April S. | Accounts Payable Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I have a lot of fun using Matter at work. It's easy to use and it gets us all to pat each other on the back more than we would otherwise **What do you dislike about Matter?** more than I would pay for it, but it's not my money **What problems is Matter solving and how is that benefiting you?** it is promoting employee engagement ### 14. Matter helps to take teamwork to a new level! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I love the Employee Recognition and rewards. Our team started something new called "Thankful Thursday," which allows colleagues to acknowledge each other and earn coins for a job well done. It's a quick and easy way to boost employee morale while also increasing employee engagement. **What do you dislike about Matter?** Sometimes the constant Matter notifications can get to be a bit much, so I've had to adjust my settings. **What problems is Matter solving and how is that benefiting you?** Matter is helping us increase employee engagement in a fully remote workforce. It's also helping our teams to collaborate more effectively. ### 15. Love connecting with my team members! **Rating:** 4.5/5.0 stars **Reviewed by:** Katy S. | Grpahic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I really like how you get extra affirmations from your team members and you can also give that out. It definitely helps build a stronger team. **What do you dislike about Matter?** Sometimes it can be a little pushy about giving feedback **What problems is Matter solving and how is that benefiting you?** Company culture gaps and give people recognition when they deserve it ### 16. Excellent tool for team recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Jose G. | Director of operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** How personalized Matter can get, and how easy was to adjust our corevalues with its kudos. **What do you dislike about Matter?** There are no gaps that I can think of, so far so good. **What problems is Matter solving and how is that benefiting you?** People not feeling appreciated for their effort. This tool helps to publicly give kudos in an easy way. ### 17. Interesting tool for team motivation **Rating:** 5.0/5.0 stars **Reviewed by:** Helge C. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** I like how it's easy to use. Our HR asked to try it and I now monitor it every Friday **What do you dislike about Matter?** All good, actually, I don't really have anything to complain **What problems is Matter solving and how is that benefiting you?** I'm just a user but it really motivates when somebody gives you a recognition ### 18. Best experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Anurag G. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** The option to highlight the appreciation based on my choice. **What do you dislike about Matter?** The options are limited to appreciate, one manual feature can be added to decide the appreciation post. **What problems is Matter solving and how is that benefiting you?** It is allowing my team to highlight the key contributors every week and keeping the morale high. ### 19. A great way to stay updated on all the positive contributions people across the business are making **Rating:** 5.0/5.0 stars **Reviewed by:** Jo Hin H. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** Matter is very easy to use, it's simple and colourful. I like how people can give each other kudos and acknowledge all the positives and when you work from home and don't hear from a many of your colleagues, sometimes its nice that they know that you're there, you've helped and when its your birthday. **What do you dislike about Matter?** I don't like how you need to click out of the chat for a GIF to stop playing. It can be distracting being on loop, but I just click to another conversation so I can no longer see it. **What problems is Matter solving and how is that benefiting you?** We all work from home and so it's difficult to know what everyone else is doing/working on in the business, Matter helps us feel more apart of the business and it helps us know what contracts we are winning and just in general feel more involved. ### 20. Kudos with personality: celebrate your team the way they deserve **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro C. | Customer Support Assistance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Full Slack and Teams Integration: Everything happens within your daily workflow. Kudos are posted directly in designated channels, encouraging team participation. **What do you dislike about Matter?** Some advanced features are locked behind a paid plan. **What problems is Matter solving and how is that benefiting you?** The lack of timely, meaningful peer recognition.It ensures that even small achievements are noticed and celebrated. ### 21. Great way to connect members **Rating:** 4.0/5.0 stars **Reviewed by:** Mahiara P. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It's interactive, has fun settings to play around, and a good way to interact considering a remote environment. **What do you dislike about Matter?** I could have different reminder messages on a weekly basis. We ended up using only once per week. **What problems is Matter solving and how is that benefiting you?** It's the most effective way to reconize another member's work. **Official Response from Sam Lepak:** > Thanks for the feedback, Mahiara. We plan on adding additional Feedback Friday settings such as more control over notifications, the ability to add more reminders throughout the week, etc. Appreciate you being a customer of Matter. 💜 ### 22. This phrase suggests that something is effective in enhancing the spirit and enthusiasm of a group working together. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica L. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The Thankful Thursday feature is good for team building & helps everyone feel seen & appreciated. I like seeing all the kind words each week! **What do you dislike about Matter?** There can be too many notifications if the channel isn't muted. **What problems is Matter solving and how is that benefiting you?** Matter reminds us of birthdays and work anniversaries in our team. ### 23. We love the MatterBot in Slack! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Administrative Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** We love how the MatterBot helps remind us to give kudos to team members and also keep track of big things coming up! **What do you dislike about Matter?** Nothing at all! We love Matter and all its perks. **What problems is Matter solving and how is that benefiting you?** Keeping up with big dates like work anniversaries and kudos for our team! ### 24. It has been great to use matter with my team. We love to show off each other’s good work! **Rating:** 5.0/5.0 stars **Reviewed by:** Caden U. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** The best part is management can see the little things that they sometimes miss! Overall it's been a big help to our team. **What do you dislike about Matter?** We haven't found a downside to using matter! **What problems is Matter solving and how is that benefiting you?** A lot of time, our management didn't recognize small efforts. Matter gas fixed that. ### 25. Neutral about Matter **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Matter?** I like that it encourages giving kudos -- **What do you dislike about Matter?** Gifs + wording in the automated messages **What problems is Matter solving and how is that benefiting you?** We don't have a system in place for encouraging engagement and highlighting our colleague's great work. Matter was an attempt to do this **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. If you have specific feedback, you can email to us at hello@matterapp.com ### 26. Simple,Smart, Effective Engagement Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Shweta G. | Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** Matter Integrates directly with Slack which is effective for a Team to engage through rewards, surveys and celebrations which is the best part of this tool and would love to engage more in this community. **What do you dislike about Matter?** More to discover using the tool with Teammates so at the moment there are no dislikes. **What problems is Matter solving and how is that benefiting you?** Matters helps our Team to connect , celebrate wins and engage- all within Slack. Its seamless integration with Slack solves any challenges we face and making it easy to use further. ### 27. Great for a quick hit of employee engagement dopamine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Matter is great for a quick hit of employee engagement dopamine. It makes giving and receiving recognition easy, fast, and genuinely fun. The kudos and feedback features spark regular engagement and positive feedback loops between employees, which boosts morale without adding meetings or heavy processes. It’s lightweight, intuitive, and seamlessly fits into our Slack flow—like a daily high-five for the team. **What do you dislike about Matter?** No dislikes - it is easy to use and fun! **What problems is Matter solving and how is that benefiting you?** This is a simple and easy to use employee engagement tool! ### 28. Very interactive and fun **Rating:** 5.0/5.0 stars **Reviewed by:** JENIELLE R. | QA Suoervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Matter?** It sends you a reminder every Friday. That helps me remember to send my messages out to my team. **What do you dislike about Matter?** I don't think it all the way user friendly. **What problems is Matter solving and how is that benefiting you?** It is solving recognizing team mebemembers ### 29. Easy Team recognition and Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Erika G. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Matter?** Matter is a user-friendly interface, seamless integration with Teams, and the way it enhances team recognition and feedback is amazing. It’s an excellent tool for fostering a positive work culture and encouraging meaningful peer-to-peer appreciation. If you’re looking for a powerful yet intuitive way to improve team engagement and feedback, Matter is the way to go! Highly recommend. **What do you dislike about Matter?** My team loves all the features, but we would love to see the expantion for more gift cards options **What problems is Matter solving and how is that benefiting you?** team recognition and feedback have been resolved by using this app ### 30. Matter, a unique way to acknowledge your teammates. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick J. | Programming Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Matter is the most unique experience for providing kudos and acknowledgment to your teammates. You can customize your experience and provide different ways to give feedback. **What do you dislike about Matter?** I believe Matter coins should have an email notification providing a warning when your coins are about to expire. I lost so many coins by not using them in time. **What problems is Matter solving and how is that benefiting you?** Employees are a lot more willing to provide feedback in written forms. Matter eliminates the awkwardness that some experience when praising/providing feedback to fellow employees. ### 31. A Great Way to Boost Team Morale! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Matter?** I love how Matter fosters encouragement and motivation through appreciation. It’s a simple yet powerful way to recognize teammates and create a positive work culture. **What do you dislike about Matter?** There’s not much to dislike! It would be great to see more customization options for kudos or additional integrations in the future. **What problems is Matter solving and how is that benefiting you?** Matter helps create a culture of appreciation and recognition within teams. It makes it easy to acknowledge hard work, which boosts motivation and team morale. It also encourages open feedback, helping everyone grow professionally. **Official Response from Sam Lepak:** > Thanks for the feedback. You can create custom kudos - perfect for company values, company humor, or other fun! Add a title, background color (hex # or pre-defined), and an image. All custom kudos created are added to a shared team library. Appreciate you being a customer of Matter. 💜 ### 32. G2 Review **Rating:** 5.0/5.0 stars **Reviewed by:** shelly S. | YHDP Rapid Rehousing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It helps us give feedback to colleague each week, day or multiple times during the day. **What do you dislike about Matter?** Nothing. I love the notifications and the ease of the use of the website. **What problems is Matter solving and how is that benefiting you?** It helps us give productive feedback to each other and has improved communications. ### 33. Semless and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I like how simple the platform is and how helpful my Matter rep has been throughout the process and even checking in every quarter. **What do you dislike about Matter?** Nothing as of yet. I have not has any issues so far. **What problems is Matter solving and how is that benefiting you?** The problem that Matter is solving is that we used to have an employee physically count/ screenshot all of the company recognition post but Matter has eliminated that for us so now all we have to do is download the excel sheet every month. ### 34. user friendly- good for company culture **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. | Senior Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It highlights and celebrates our team members for their work or personal achievements. It also provides incentives to purchase merchandise with their points. **What do you dislike about Matter?** in the matters "store" to redeem rewards you can't have detailed inventory listed (like sizes) **What problems is Matter solving and how is that benefiting you?** inclusivity for remote employees ### 35. Great way to give your team members shout outs. **Rating:** 5.0/5.0 stars **Reviewed by:** Trenice B. | Lead RBT, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Matter?** It is a great way to give praise to your team members. It is quick and easy to do. **What do you dislike about Matter?** I do not dislike anything about matter. It should be offered at all jobs. **What problems is Matter solving and how is that benefiting you?** N/a ### 36. Easy and fun option to bring recognition to Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Linh N. | Customer Service Representative, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Matter?** The Teams app integration is awesome! It took less than a minute to install and 5-10 minutes to customize with company values, upload work anniversaries, and company branding. I'm also a big fan of the kudos cards - they are like beautiful greeting cards that are the perfect compliment to the written praise. **What do you dislike about Matter?** There isn't much downside when it comes to Matter. It's easy to cash out my coins for gift cards and everything happens in Teams. I do wish I could be notified more of my feedback inside Teams. **What problems is Matter solving and how is that benefiting you?** Matter is helping our company solve employee recognition and rewards program. It brings the experience to where we are already communicating inside Microsoft Teams. ### 37. Ease of congratulating **Rating:** 5.0/5.0 stars **Reviewed by:** KTSN V. | Cloud AI Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** Sending out kudos to all my colleagues made me so happy, it takes one click to appreciate someone for their work **What do you dislike about Matter?** No coins on joining for the first time.. **What problems is Matter solving and how is that benefiting you?** Reaching out to my colleagues ### 38. It's a great way to recognize your coworkers and encourage them **Rating:** 4.0/5.0 stars **Reviewed by:** Leticia R. | website designer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It is a way to encourage and recognize the work of your colleagues **What do you dislike about Matter?** Amazon cards take a couple of days to be delivered to you. **What problems is Matter solving and how is that benefiting you?** It is a tool of recognition, of admiring the work of others and even becoming friends. **Official Response from Sam Lepak:** > Thanks for the feedback, Leticia. Please that Matter rewards are automatically delivered within seconds of Admin approval. We'd recommend you asking your Matter Admin to enable "Auto-Approve" so you don't have to wait to receive your reward. Appreciate you being a customer of Matter. 💜 ### 39. Kudos are fun and easy to give to teammates **Rating:** 5.0/5.0 stars **Reviewed by:** Emily J. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about Matter?** I was notified that it was installed and was able to start giving kudos to my teammates right away. The pretty kudos templates made my recognition feel worthy of being sent publicly. **What do you dislike about Matter?** I'm not really sure if there is anything to dislike. It's pretty easy to use. **What problems is Matter solving and how is that benefiting you?** It allows me to recognize my entire team in a fun and easy way and to celebrate their work anniversaries in our channel. ### 40. Best platform to sent Kudos to your peers **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik N. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** What I like the most about Matter is, Its a very cool platform to sned Kudos to your colleagues and earn points which you can use later to spend wherever you want. **What do you dislike about Matter?** Nothing I mean I am using Matter for now about an 2 months seems everything working to be fine. **What problems is Matter solving and how is that benefiting you?** If we really want to encourage our team mates on their exceptional works. We can easily send them Kudos and give them a coins. Which can be later spent on anything you wanted on. ### 41. You feel mattered with matter! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It is a great way to send appreciation and highlight an individuals or a teams efforts! **What do you dislike about Matter?** I think there can be more prompts to help. I believe incorporating AI could be helpful for ideas and creativity. **What problems is Matter solving and how is that benefiting you?** I work from home and have a client base, but I still collaborate with my team, which can be challenging as we are completely remote. Matter allows us to connect more and feel more part of a team, rather than being isolated. **Official Response from Sam Lepak:** > Thanks for the feedback. We plan on adding additional Feedback Friday settings such as more control over notifications, the ability to add more reminders throughout the week, etc. Appreciate you being a customer of Matter. 💜 ### 42. Great for team building for remote team **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly B. | Paid Media Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** easy to use, not too invasive, integrates with slack **What do you dislike about Matter?** would love if it integrated with AI to provide recommendations/reminders on feedback from the week **What problems is Matter solving and how is that benefiting you?** leaving positive feedback to team members to increase visibility of positive team culture in the organization ### 43. Good app with space for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** federico v. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** How easy to set up it is, and how friendly once on slack it looks **What do you dislike about Matter?** There are some errors regarding the dates, or space for improvement about non working days notificaitons **What problems is Matter solving and how is that benefiting you?** reminding about big dates and reaching out to everyone **Official Response from Sam Lepak:** > Thanks for the feedback, Federico. What errors have been wrong regarding the dates? Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 44. Good experience so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacinda C. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** It's reallt easy to use! I like how fast it was to implement and I use it often to show appreciation for my colleagues. **What do you dislike about Matter?** There are not as many stores that I can use with matter coins and the dashboard was a little confusing at first **What problems is Matter solving and how is that benefiting you?** Matter allows me to communicate with those from my company and share a moment that really mattered to me. I like that it can be a way to give thanks and also shave the choice to share those thanks with my colleagues in private or in public. It benefits me by building stronger connections with my team and giving me the small push needed to say thank you. I like the tangible rewards from using it and that my feedback has a weight that matters behind it ### 45. Team Unity and Morale **Rating:** 4.0/5.0 stars **Reviewed by:** Ty M. | Sr. Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** I like how Matter brings all of our teams across the whole company together. I use the kudos feedback board all the time to see all of the wins and successes that are taking place within the company. **What do you dislike about Matter?** Sometimes the notifications get a little out of control, but that can easily be muted for the day. **What problems is Matter solving and how is that benefiting you?** It's an easy place for my team members and managers to give me recognition. Likewise, I am able to publicly thank and recognize coworkers that help me. **Official Response from Sam Lepak:** > Thanks for the feedback, Ty. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a customer of Matter. 💜 ### 46. Made my new job seem so much more like a team! **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana G. | Muse, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I was new to a job and learned the matter platform they were using and it really brings a sense of community to the team! **What do you dislike about Matter?** Nothing really to dislike everything is great **What problems is Matter solving and how is that benefiting you?** Lack of recognition from work peers ### 47. Helpful way to recognize employees-especially remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan G. | Recruiting Coordinator, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Matter?** Rewards, kudos templates, and feedback tools. Easy to integrate and dashboard is helpful. Very helpful connecting with the whole company. **What do you dislike about Matter?** New to Matter, but helpful it at this time **What problems is Matter solving and how is that benefiting you?** Feedback from colleagues and management. Also, connecting with the rest of the company is really easy now on feedback Fridays. ### 48. Great Incentive **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie V. | CCS, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** It’s a great incentive to encourage employees to give thanks & acknowledgment to their coworkers. **What do you dislike about Matter?** There’s nothing that I can think of at this time. **What problems is Matter solving and how is that benefiting you?** It’s not solving anything that was wrong, but it’s great to have. ### 49. This Matters **Rating:** 4.0/5.0 stars **Reviewed by:** Joanna M. | Commercial Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** We are able to to foster growth with collegues and the company as whole and its easy to use. Customer support is one click or call away if needed. We use this on a daily basis. The software makes easy integration which make implementation easy. **What do you dislike about Matter?** I cannot say there is anything I don't like from Matter yet. It's a great product. I may have to use it for a longer time. **What problems is Matter solving and how is that benefiting you?** Matter is helping our office connect on a frequent basis. ### 50. Fun, engaging and easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** I love the general concept of Matter but especially the platform it's self. It's so easy to use and fun to be able to recognize colleagues every week. The Friday reminders and funny gifs are great! There's also, a lot of great options to redeem points. **What do you dislike about Matter?** There genuinely is nothing that I dislike about Matter **What problems is Matter solving and how is that benefiting you?** It's not a problem but Matter really helps the team keep a positive morale and have fun with it! ## Matter Discussions - [FAQ: What workspace members am I charged for?](https://www.g2.com/discussions/faq-what-workspace-members-am-i-charged-for) - 1 upvote - [FAQ: Do you offer discounts for non-profits and educational institutions?](https://www.g2.com/discussions/faq-do-you-offer-discounts-for-non-profits-and-educational-institutions) - 1 upvote - [FAQ: How does pricing work?](https://www.g2.com/discussions/faq-how-does-pricing-work) - 1 upvote - [FAQ: What happens when the free trial is over?](https://www.g2.com/discussions/faq-what-happens-when-the-free-trial-is-over) - 1 upvote - [FAQ: How does the free trial work?](https://www.g2.com/discussions/faq-how-does-the-free-trial-work) - 1 upvote - [View Matter pricing details and edition comparison](https://www.g2.com/products/matter-app/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A24%3A32+-0500&secure%5Bsession_id%5D=dc201b9b-30e8-4681-aa11-e1f14a3b2cc6&secure%5Btoken%5D=49ae2369a25b28233a4062675d21491bdadf5f903809f688ae5d05418d6cd170&format=llm_user) ## Matter Integrations - [ADP](https://www.g2.com/products/adp/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/radical-cloud-solutions-google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/google-cloud-google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams](https://www.g2.com/products/epc-group-microsoft-partner-microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Office 365](https://www.g2.com/products/office-365-2022-04-06/reviews) - [Okta](https://www.g2.com/products/okta-okta/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Worklio](https://www.g2.com/products/worklio-worklio/reviews) - [Workzoom](https://www.g2.com/products/workzoom/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews) - [zoom](https://www.g2.com/products/zoom-com-zoom/reviews) - [zoom](https://www.g2.com/products/fuullee-zoom/reviews) ## Matter Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics** - Reporting - Dashboard - Performance **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Core Features** - Reports - Gamification - Connection - Creative **Generative AI** - AI Text Generation - Generative AI **Core Features - Employee Experience Software** - Communication - Multi-Channel Communication **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - Third-Party Integrations **Additional Functionality** - Image Editing - Collaboration Tools - Search/Filter - Drag & Drop - Alerts/Notifications - Notes Management - Assignment Management - Task Scheduling - Content Creation - AI Copilot - Reporting & Statistics - Productivity Analysis - Audio Recording - Focus Aid - Presentation Tools - Reminders - Email Management - Prioritization - Task Management - Single Sign On - Secure Data Storage - Generative AI - Office Suite - Database Creation - API - Activity Dashboard - To-Do List - Chat/Messaging - Calendar Management - Tagging - Workflow Management - Progress Tracking - Customizable Templates - Document Management - File Sharing - Data Import/Export - Team Collaboration - Video Content - Productivity Tools - Project Management - Business Process Automation **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content** - Process/Workflow Automation - Content Library **Cleaning** - Filtering - Levels of Measurement - Transformation **Additional Features-** - Analytics - Virtual Office - Educational **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates - Customizable Templates **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards **Survey Insights** - Reporting & Analytics - Data Exporting - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Interoperability** - Images or Gifs - Integration - Recognition & Rewards **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Advanced Features - Employee Experience Software** - Digital Experience Management - Employee Listening **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Employee Profiles - Goal Management - eCards - Incentive Management - Gamification - AI/Machine Learning - Leaderboards - Chat/Messaging - Budget Control - Mobile Access - Single Sign On - API - Peer-to-Peer Recognition - Employee Reward Programs - Customizable Templates - Ongoing Performance Tracking - Customizable Branding - Nominations - Recognition Tracking - Social Recognition - Awards Management - Engagement Tracking - Alerts/Notifications - Customizable Reports - Reminders - Rewards Catalog - Manager-to-Employee Recognition - 360 Degree Feedback - Commenting/Notes - Generative AI - AI Copilot - Multi-Language - Reporting/Analytics - Surveys & Feedback **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Matter Alternatives - [HeyTaco](https://www.g2.com/products/heytaco/reviews) - 4.7/5.0 (718 reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,543 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (7,214 reviews)