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3. [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)
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[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87c19e3d36d12013ef4d7d6e9582ab30/matter-app.png "Product Avatar Image")
 
 ![Reward for good Matter reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Matter reviews")
](/products/matter-app/reviews)

[

Matter

](/products/matter-app/reviews)

(1,190)4.7/5

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins with peer-to-peer kudos tied to your company values. Add GIFs to make every kudos more fun and personal. Build a recognition habit with Feedback Friday™, automatic reminders that gamify recognition and encourage participation. 📱 QR Code Recognition: Share a QR code so anyone can send kudos in seconds. Use it for employee-to-employee recognition, or let clients and guests recognize the people who made their experience great. 🏅 Spot Awards: Launch your own branded awards program (e.g., the "Acme Awards"). Create custom awards like Customer Hero or Employee of the Month, set budgets, and delegate them to managers. 🎁 Rewards: 10,000+ reward options across 200+ countries, including 7,500+ premium gifts from top brands, gift cards, donations, prepaid cards, and monetary options. Add custom rewards like an extra day off or lunch with the CEO. Send Direct Rewards to anyone, inside or outside your company, without using coins. 👕 Company Swag: Launch a branded merch store in seconds. Matter finds your logo and adds it to top products, or you can design your own from 1,900+ items. Every order is printed and shipped from worldwide fulfillment centers, with no inventory, minimums, or upfront costs. 📋 Surveys: Collect continuous feedback with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, delivered natively in Slack and Microsoft Teams (and via email). Boost response rates by 35% with built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable reports, manager-level insights, advanced filtering by group (e.g., department) and segment, and fully custom reporting to improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turnkey setup and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: "Our company's culture & morale changed overnight! In under 2 months, we've had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used." - Jeff Hagel, President "I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it's now a strong presence in our company culture." - Michael Margolese, Senior Human Resources Manager "Matter helps our employees feel more valued, rewarded, and recognized. It's a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily." - Taylor Rapp, Director of People & Culture

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 ![Sam L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam L.")
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[Sam L.](https://www.g2.com/users/samlepak "Sam L.")

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about 3 years ago

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[
# What benefit does Matter bring to my team culture?
](/discussions/what-benefit-does-matter-bring-to-my-team-culture)
Matter is an easy-to-use and effective bottoms-up approach to workplace recognition and company culture - all inside Slack or Microsoft Teams. Research shows (Gallup) employees who don’t feel recognized are 2x as likely to quit their job within a year. Also, according to SHRM, 62% of employees... [Read more](/discussions/what-benefit-does-matter-bring-to-my-team-culture)

[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Productivity Bots Software

](https://www.g2.com/tags/productivity-bots-software)

[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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about 3 years ago

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[
# FAQ: How does adding or removing members affect billing?
](/discussions/faq-how-does-adding-or-removing-members-affect-billing)
Billing plans are pro-rated daily based on the number of channel users. The invoice amount will be automatically adjusted and charged at the end of the billing cycle to the payment method on file. In other words, you'll only pay based on the number of channel users and how long they are in the... [Read more](/discussions/faq-how-does-adding-or-removing-members-affect-billing)

[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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 (true)\<0\>0\>Upvotes (false)

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about 3 years ago

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[
# FAQ: What workspace members am I charged for?
](/discussions/faq-what-workspace-members-am-i-charged-for)
We only charge for team members that are in a Matter-connected Slack/Teams channel, not the entire workspace. For example, if your workspace has 100 members, but only 20 are in your Matter channel, you would be billed for 20 channel members.

[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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 (true)\<0\>0\>Upvotes (false)

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about 3 years ago

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[
# FAQ: Do you offer discounts for non-profits and educational institutions?
](/discussions/faq-do-you-offer-discounts-for-non-profits-and-educational-institutions)
Yes, eligible companies can get up to a 20% discount. Apply here: [https://forms.gle/vzNC3mDJh1tsUHL16](https://forms.gle/vzNC3mDJh1tsUHL16)

[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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 (true)\<0\>0\>Upvotes (false)

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about 3 years ago

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[
# FAQ: How does pricing work?
](/discussions/faq-how-does-pricing-work)
Pricing is based on a per-channel user basis (i.e., who is in the channel). Billing plan options are monthly or annual.

[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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 (true)\<0\>0\>Upvotes (false)

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about 3 years ago

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[
# FAQ: What happens when the free trial is over?
](/discussions/faq-what-happens-when-the-free-trial-is-over)
If a payment method has not been added, then all features of your Matter Slack channel and Web App workspace will be disabled.

[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

Productivity Bots Software

](https://www.g2.com/tags/productivity-bots-software)

[

survey software

](https://www.g2.com/tags/survey-software)[

Team Building Software

](https://www.g2.com/tags/team-building-software)[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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about 3 years ago

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[
# FAQ: How does the free trial work?
](/discussions/faq-how-does-the-free-trial-work)
The free trial is 30 days. It does not require a credit card to start. During the free trial, you get access to all features.

[

HR Analytics Software

](https://www.g2.com/tags/hr-analytics-software)[

Employee Engagement Software

](https://www.g2.com/tags/employee-engagement-software)[

Employee Recognition Software

](https://www.g2.com/tags/employee-recognition-software)[

Productivity Bots Software

](https://www.g2.com/tags/productivity-bots-software)

[

survey software

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Team Building Software

](https://www.g2.com/tags/team-building-software)[

Employee Recognition Software Questions

](https://www.g2.com/topics/employee-recognition)

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