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Matter

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Sam L.
SL

Head of Growth

What benefit does Matter bring to my team culture?

Matter is an easy-to-use and effective bottoms-up approach to workplace recognition and company culture - all inside Slack or Microsoft Teams. Research shows (Gallup) employees who don’t feel recognized are 2x as likely to quit their job within a year. Also, according to SHRM, 62% of employees... Read more

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FAQ: How does adding or removing members affect billing?

Billing plans are pro-rated daily based on the number of channel users. The invoice amount will be automatically adjusted and charged at the end of the billing cycle to the payment method on file. In other words, you'll only pay based on the number of channel users and how long they are in the... Read more

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Verified User in Internet
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FAQ: What workspace members am I charged for?

We only charge for team members that are in a Matter-connected Slack/Teams channel, not the entire workspace. For example, if your workspace has 100 members, but only 20 are in your Matter channel, you would be billed for 20 channel members.

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Verified User in Internet
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FAQ: How does pricing work?

Pricing is based on a per-channel user basis (i.e., who is in the channel). Billing plan options are monthly or annual.

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Verified User in Internet
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FAQ: What happens when the free trial is over?

If a payment method has not been added, then all features of your Matter Slack channel and Web App workspace will be disabled.

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Verified User in Internet
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FAQ: How does the free trial work?

The free trial is 30 days. It does not require a credit card to start. During the free trial, you get access to all features.

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Sam L.
SL

Sam L.

Head of Growth

7 pts