Matter Pricing Overview

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Matter Pricing Key Insights

Last updated on Apr 30, 2026


Matter offers 5 pricing editions, starting at $0. Matter pricing tiers are designed to support different usage levels and team sizes. Matter also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Matter pricing table below to figure out the best fit for your needs.


Free Forever — $0 / 0 Users
Basic — $1 / 1 User Per Month
Surveys (Add-on) — $2 / 1 User Per Month
Pro — $3 / 1 User Per Month
Enterprise — Contact Us / 1 Users
Rated 4.7 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Matter Pricing FAQs

Generated using AI
Is Matter free, or does it offer a free trial?

Yes. According to G2 data, Matter offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

How much does Matter cost in 2026?

According to G2 data, Matter pricing in 2026 starts at $1.00 and can reach $3.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Matter's official pricing page for the most current details.

Who is Matter pricing best suited for?

Based on G2 reviewer demographics and sentiment, Matter's pricing suits a wide range of organizations. Small businesses with under 50 employees gravitate toward the free and Basic tiers, with G2 reviewers in industries like healthcare, marketing, and consulting praising affordability and Slack integration. Mid-market companies between 51 and 1,000 employees frequently adopt the Basic or Pro tiers, valuing automated celebrations, analytics, and rewards. G2 reviews of Matter from enterprise users highlight the Pro and Enterprise tiers for multi-channel Slack Grid setups, HRIS integrations, and manager dashboards. Remote and hybrid teams across information services, financial services, and technology sectors appear especially well served by Matter's pricing structure.

What are the key differences between the free and paid versions of Matter?

Matter's free plan includes unlimited users, Slack and Microsoft Teams integration, basic kudos recognition with 10 default templates, and Feedback Friday. G2 reviewers note the free tier is functional for basic peer recognition but lacks customization and reporting. Matter's paid plans unlock meaningful upgrades: the Basic tier at $1 per user per month adds custom kudos aligned to company values, birthday and anniversary automations, real-time dashboards, and exportable reports. Matter's Pro tier at $3 per user per month introduces a global rewards catalog spanning 3,500 plus gift cards across 200 countries, advanced budget controls, challenges, and a dedicated account manager. Surveys are available as a separate $2 per user per month add-on.

Is Matter considered good value for its pricing?

G2 reviewers broadly consider Matter good value, particularly given its free tier and low-cost Basic plan at $1 per user per month. G2 users from small businesses and mid-market companies frequently highlight affordability as a key reason for choosing Matter over alternatives. High ratings averaging 4.5 out of 5 reflect strong satisfaction relative to cost. Some G2 reviewers note that the Surveys add-on and Pro tier rewards features come at additional expense, and a few mention pricing feels slightly high for larger teams. However, the consensus across G2 reviews of Matter is that the recognition, automation, and Slack and Teams integration deliver meaningful cultural value well above the price paid.

Matter Pricing Reviews

(1)
Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Effortless recognition that genuinely strengthens culture"
5/5
What do you like best about Matter?

What I like best about Matter is how effortless and authentic recognition feels. It’s simple enough that people actually use it, but thoughtful enough that recognition feels meaningful rather than performative. The Slack/Teams integration keeps appreciation in the natural flow of work, which drives consistent participation, and the value-based prompts subtly reinforce the behaviours you want more of. It strikes a rare balance between great UX, genuine culture impact, and minimal admin overhead. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Honestly, there’s very little to dislike. If anything, some teams may want deeper customization, but Matter is clearly evolving in that direction and already delivers far more value than the effort required to maintain it. Any gaps feel minor compared to the overall impact and ease of use. Review collected by and hosted on G2.com.

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