Bluewolf Reviews
Describe the project or task the provider helped with:
I used Blueworlf as a CRM product. It worked quite well. Review collected by and hosted on G2.com.
What do you like best?
It helped me reinvent sales with a complete office approach that created memorable moments, helped reps exceed quota, and drive business outcomes. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
Bluewolf was engaged to assist in the configuration and implementation of Salesforce at a small not-for profit that was currently running the organisation without a CRM. Review collected by and hosted on G2.com.
What do you like best?
Very engaged and passionate consultants who got to understand the organisation, and configured Salesforce to suit. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
Bluewolf worked on a Pardot Salesforce implementation project. Review collected by and hosted on G2.com.
What do you like best?
Very knowledgeable team with many years of experience. Consultants knew what they talking about. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
I was part of the team who used Appirio products and later owned by Bluewolf. Appirio implementation was great and bluewolf support had lot of room for improvement in taking over their products ramping SMEs to support the customers. Review collected by and hosted on G2.com.
What do you like best?
Communication of the upgrades to the package.. Review collected by and hosted on G2.com.
What do you like best?
We've been a Bluewolf client for over 14 months and are part of the Bluewolf beyond program. Having utilized Bluewolf now for a myriad of projects and accumulating over 850 consulting hours with them, I have lots of first hand experience in how they work and what they can do to add value to our company's ongoing development.
Honest consulting | Customer advocates
I have found that the Bluewolf team does their homework to find the best possible solutioning to any given problem/question/business challenge we've thrown their way and in general they do work hard to save on hours spent, mining the time allocation as if it were their own dime, which to me is a stand-out quality and one any business owner would appreciate.
Innovative Experts
Bluewolf has many subject matter experts and having been working in Salesforce.com now since 1999, they are the defacto resident experts in the Salesforce domain which is a huge leverage point when we as a company need to rely on a go-to expert. Having so many clients of all different markets & company sizes they've seen many use-case scenarios and I can tell this has benefited us in saving time going down the wrong rabbit hole hunting for solutions. They've also been able to share some time-saving tips and fast-track certain solutions we otherwise would have had no knowledge of, that has been quite valuable.
Fair Professionals | Integrity
In my dealings with Bluewolf on complex projects and earlier on where I was still learning a lot of their process and they were learning ours, I found they were amenable to revisiting specific ways the projects had been managed to see how they could do their own job better, tailoring aspects to our preferences and willingness to accommodate things we asked for. This too goes a long way when you work with a strategic partner and are spending much of your own bandwidth and firm's capital to push through major initiatives. Review collected by and hosted on G2.com.
What do you dislike?
No one thing stands out as a major dislike. With any major engagement as two companies get to know each other and familiarize themselves with the process of the partnership there are bound to be some bumps and Bluewolf adapted fairly quickly and addressed these early on in our consulting agreement. Review collected by and hosted on G2.com.
What do you like best?
The Bluewolf staff are able to give us great advice on our technical solutions, supplement our admin team with experienced developers and project managers, and provide us invaluable guidance based on their experience working with other Salesforce.com customers. Review collected by and hosted on G2.com.
What do you dislike?
We unfortunately have had a bunch of turnover in our Bluewolf team - two of the account managers they assigned to our relationship have left their company and we had to break in new members of their team. Looking for more stability going forward. Review collected by and hosted on G2.com.
What do you like best?
Bluewolf Stays Connected with its customers continuing to educate, inform and really keep us in the know with our Salesforce Org. We have trained and implemented with Bluewolf Review collected by and hosted on G2.com.
What do you dislike?
Not enough follow-up afterwards with training Review collected by and hosted on G2.com.
What do you like best?
Bluewolf allows us to have on-demand expertise. We can turn up capacity when needed and always have a trusted adviser when starting a project or running into a roadblock. They have helped our organization become more proficient and efficient with our Salesforce instance.
We use bluewolf for all of our SFDC development. They are subject matter experts and make my life a lot easier. We run a 50 hr a month contract and use a burst when large projects arise. They are always on the ball and bring the ability to quickly add value. I would recommend them to anyone looking for a SFDC consultancy. Review collected by and hosted on G2.com.
What do you dislike?
Depending on where your business's finances fall they can be expensive Review collected by and hosted on G2.com.
What do you like best?
The people. I have never met a better group of consultants that care about my business as much as I do. Review collected by and hosted on G2.com.
What do you dislike?
Honestly there is nothing to dislike. They're flexible and easy to work with. Review collected by and hosted on G2.com.
What do you like best?
They have really talented and smart people who have very creative solutions to business problems Review collected by and hosted on G2.com.
What do you dislike?
The only negative thing I could say is that the communication can kind of lack unless you proactively ask for it. Review collected by and hosted on G2.com.
What do you like best?
Professional staff with strong Salesforce implementation skills. Lots of experience, professional, focussed. Review collected by and hosted on G2.com.
What do you dislike?
I don't have any dislikes about Bluewolf. Seriously, they're great. Review collected by and hosted on G2.com.
What do you like best?
Lots of check-in meetings and what was produced in the end is usable. Review collected by and hosted on G2.com.
What do you dislike?
The project we contracted on did not hit our timeline, key people left the firm during the project and we now have difficulty with customizing their work. Review collected by and hosted on G2.com.
What do you like best?
The insight to manage future strategic goals Review collected by and hosted on G2.com.
What do you dislike?
project management-high turn over rate
too focused on adding projects and not completing current projects
conversation focused on hours and not deliverables Review collected by and hosted on G2.com.
What do you like best?
Their Salesforce expertise was overall pretty solid. We used them for a Salesforce support portal customization project and it came out well. They came in with some best practices and helped steer us in the right direction. They listened to our requirements and designed well to them. Review collected by and hosted on G2.com.
What do you dislike?
Had some difficulty getting resources staffed. Lots of last minute work had to be done that we didn't have time to test well do to the resource constraints. Review collected by and hosted on G2.com.
What do you like best?
BW excels in adoption with roll-outs of Salesforce. Tons of positive feedback from users of the system. They are also very good with business process documentation. Review collected by and hosted on G2.com.
What do you dislike?
Cost and initial communication. They tend to take a long time in getting back bids on projects. Review collected by and hosted on G2.com.
