Spaulding Ridge Reviews & Product Details

The project did take longer than expected, we had to push some things out of scope, and ran into blockers that were not foreseen, but they rode with us the entire way and pulled in expert resources when needed. They were easy to work with through challenges and project adjustments, and their resources were fast to the table when we ran into blockers. We continue to partner with them to add on items pushed out of scope and ease bandwidth. Review collected by and hosted on G2.com.

We were looking to enhance confusion on CPQ output documents, change architecture to automate billing processes, address manual current contract and renewal processes, and enhance the flexibility and speed of approvals.

While the timeline was pushed and not a perfect solution at go-live, today we have a solution that addresses all of our challenges coming into the engagement. It saves hundreds of hours annually in manual work, produces a far more intuitive quote building and customer output experience, and has provided the approval processes needed for continued growth. Review collected by and hosted on G2.com.

Running into resourcing conflicts with one of our consultants when our scope extended past the initial schedule. Review collected by and hosted on G2.com.

We wouldn't have been able to develop and deliver the critical business process workflows by the deadline of our ERP replacement project without them. It's as simple as that. The biggest benefit is having their expertise to learn from and their willingness to share knowledge and increase our level of expertise. Review collected by and hosted on G2.com.

One area that I believe can be improved upon is standardization of the scrum framework as it relates to Sprint Reviews and Velocity Tracking. Many times we find ourselves instructing standard agile items where I would expect would be a standard coming from them as an Software implementation company. The team is however, very open to suggestion and changes based on what our needs are. Review collected by and hosted on G2.com.

We are solving for many different use cases with Spaulding Ridge as it relates to processes within our Sales, Demand Planning, Finance and Merch teams. We have created many efficiencies related to hours spent on manual tasks as well as forecast accuracy. Review collected by and hosted on G2.com.

In the middle of the project, we felt like there were a couple concepts the SR team wasn't grasping, but once we had the team shadow a few of our team members in operations, it became much more clear what some of our end goals were. Review collected by and hosted on G2.com.

Driving more automation with customer service. Reducing complexity with our scheduling and logistics team. Improving customer service. Having more data that we can react to.

We have been able to scale our company without hiring more resources due to the Salesforce instance we deployed. Review collected by and hosted on G2.com.

Spaulding Ridge struggled with the management of this project - particularly from the PM and Executive Sponsor standpoint.

To begin with, we had a PM that had never PM'd any project before (and this was a large project) and was immediately overwhelmed. The second PM on the project had no time to dedicate to the project as the other engagement they were staffed on was in South America and took up all of the PM's time. To resolve this issue Spaulding Ridge decided to make the Solution Architect (SA) on the project also be the PM. This project was large enough that both of those roles are too big to only have half of the time dedicated to them - this caused many deadlines to start missing, items that the SA was intended to be taking being pushed off to other model builders that already had a entirely full workloads, and a lack of communication with the customer.

The Executive Sponsor was particularly poor on this project and didn't seem to think that staffing a full-time PM was necessary and that the SA could handle both of the roles. When this was brought up by the customer (on multiple occasions) the concern was brushed off as a non-issue. This gave the impression that the project wasn't actually important to the Executive Sponsor and made the customer feel incredibly dissatisfied (bordering on offended) and that they and the success of the project were ultimately not important to the Executive Sponsor and Spaulding Ridge.

Once the issues were brought up and identified Spaulding Ridge took the appropriate steps to mitigate the issues and put the right people in the right places to complete a successful implementation. Spaulding Ridge did a great job of addressing staffing issues by putting additional resources on the project to fill any gaps that were missing to ensure that they successfully completed the project and addressed all requirements appropriately. Review collected by and hosted on G2.com.

Ensure that Spaulding Ridge does their homework up front to ensure they understand all of the requirements of a project. Also, ensure that a seasoned PM is staffed on your project to mitigate issues down the line. Review collected by and hosted on G2.com.

Budgeting, Forecasting, and Reporting across 4 businesses and approximately 50 legal entities. This includes workforce planning, G&A overhead allocation, and financial eliminations across various business units with varying legal entities in accordance with SOX regulations. Review collected by and hosted on G2.com.

I would have liked to be taught more about the architecture of the system while it was being built versus having a live system and having to back track to be able to resolve post go live out of warranty situations Review collected by and hosted on G2.com.

Definitely worth a consultation to get to know what they can do and their ideas to automate or improve processes. Review collected by and hosted on G2.com.

One stop shop for Pricing and Promotions linked with individual business units for their planning activities. We've realized a significant reduction in steps to complete our work which has led us to work on other projects. Review collected by and hosted on G2.com.

Not always using local resources when available. Not a real issue during the covid work from home period. Review collected by and hosted on G2.com.

Solving many of our go to market processes such as pricing and promotion planning/managing. We certainly have gained a tremendous amount of efficiency through the automation efforts but we have also benefited from consulting on our processes to better optimize our resources. Review collected by and hosted on G2.com.

There was nothing significant that comes to mind here. Review collected by and hosted on G2.com.

We chose Spaulding Ridge primarily due to the technical expertise related to Anaplan, but they have a broader set of services both technical and functional that I plan to use in the future. Review collected by and hosted on G2.com.

We are more quickly expanding on the connected planning journey with Anaplan, and Spaulding Ridge has proven to be a partner in expanding the tool in useful ways. We have moved beyond financial budgeting to both workforce planning and incentive compensation. Review collected by and hosted on G2.com.

Spaulding Ridge struggled to support our project with a PM. The first PM they provided had never PM'd a project before and started there first day on our project. This resulted in the Solutions Architect also trying to PM. This distraction created issues within the Anaplan model itself and stretched the SA too thin.

We raised the issue that this was not a viable solution and the rotation of interim PM's started. This rotating door of PM's continued to detract the SA from the build and resulted in a myriad of issues that resulted in missed deadlines, re-work, and frustrated clients.

In addition to the PM issue, the Spaulding Ridge executive sponsor failed to maintain regular involvement in the project. All of this resulted in me personally not recommending Spaulding Ridge for future Anaplan implementations. Review collected by and hosted on G2.com.

Make sure you have a solid PM on your side and hold Spaulding Ridge accountable to the timelines they set. Review collected by and hosted on G2.com.

We were attempting to solve the budget and forecasting process concerns as well as reduce the time it took to complete these FP&A tasks within a sister business. I was taken off the project after multiple timeline extensions. I'm unsure of the benefits that have been realized. Review collected by and hosted on G2.com.

I really appreciate the relationship with Spaulding Ridge and the impact they've had on our project, there's nothing that I dislike about the consulting group. Review collected by and hosted on G2.com.

The automation of sales incentive compensation calculations for scalability, audit-ability, and employee transparency. This roll out has allowed for employees to track daily, from automated connections to our salesforce data, their attainment to their goal to promote competitive behavior. Review collected by and hosted on G2.com.

So far, I have been completely satisfied with my interactions and projects. Review collected by and hosted on G2.com.

The offer a different industry perspective then just our internal thoughts and plans. They are great and stopping and understanding our business and how we can best leverage this system and are always open to conversations and debates. Review collected by and hosted on G2.com.

No complaints with working with Spaulding Ridge, would highly recommend them for any organization looking for CPQ development and implementation support. Review collected by and hosted on G2.com.

I would highly recommend Spaulding Ridge for any organization considering a transition to salesforce CPQ functionality. Review collected by and hosted on G2.com.

Spaulding Ridge helped us consolidate numerous pricing and configuration tools into Salesforce's CPQ module. This is allowing or organization to have much better control of our global pricing and product configuration options, where previously users could have been using older versions of the configuration/pricing model and there would be no way to know. Review collected by and hosted on G2.com.

Maybe less on the Change Mgmt. Not saying it is not worthwhile but not necessarily important for us. Review collected by and hosted on G2.com.

Highly endorse Review collected by and hosted on G2.com.

Sales Ops and planning functionality. Integrated solution that captures information from our Finance System, HRIS and Sales applications. The fountain of truth. Review collected by and hosted on G2.com.

Their services are expensive, and the first initial development has some errors before UAT Review collected by and hosted on G2.com.

Experienced and easy to work with! Review collected by and hosted on G2.com.

get software launched Review collected by and hosted on G2.com.