# Best VoIP Providers for Small Business - Page 4

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+6.03%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=129760&focus%5B%5D=1451753&focus%5B%5D=62716&focus%5B%5D=17446&focus%5B%5D=141649&focus%5B%5D=73205)

Highlighted products: Nextiva, RingEX, Quo, Zoom Phone, Crexendo, Telnyx CPaaS, Yeastar P-Series PBX System, and Intermedia Unite.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=crexendo&focus%5B%5D=telnyx-cpaas&focus%5B%5D=yeastar-p-series-pbx-system&focus%5B%5D=intermedia-unite&segment=small-business)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-04T11%3A12%3A30Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Fsmall-business%3Fpage%3D4&secure%5Btoken%5D=8ed845c3fbbda024072fee32e370124a637d1e378d57d47b47bd945ebf0d5f6c&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Dvoip&secure%5Burl_type%5D=custom_url)

### [Ring4](https://www.g2.com/products/ring4/reviews)

Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their personal phone and use the contact center features from anywhere over the internet from their desktop.

**Average Rating:** 4.7/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Ring4?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ring4?

- **Seller:** [Ring4](https://www.g2.com/sellers/ring4)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @Ring4app  
494 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=376bd77bb4fc88b356f7fffc26b2e58fa284f83c0a2c7e53648a052cca66ae92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2907101%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 80% Small, 15% Medium

#### What Are Recent G2 Reviews of Ring4?

**["Stable and inexpensive video conferencing system"](https://www.g2.com/survey_responses/ring4-review-4549792)**

**Rating:** 4.5/5.0 stars

_— Justin W._

[Read full review](https://www.g2.com/survey_responses/ring4-review-4549792)

**["Solves the painful problem of business communication beautifully"](https://www.g2.com/survey_responses/ring4-review-4755595)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/ring4-review-4755595)

#### What Are G2 Users Discussing About Ring4?

- [What is Ring4 used for?](https://www.g2.com/discussions/what-is-ring4-used-for)

### [VoIPstudio](https://www.g2.com/products/voipstudio/reviews)

VoIPstudio is a professional-grade VoIP phone service, available at consumer-level pricing. It offers the quality and security guarantees that business customers demand, while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omni-channel customer support service. VoIPstudio is based on solid infrastructure and designed to enable flexible yet secure connections between users. VoIPstudio instantly enables businesses to be more productive, without the expense of buying and managing an expensive on-site telephone system. All our business VoIP solutions and features are delivered at a fraction of the standard PBX price. VoIPstudio has been optimised to be multisite, multi-country and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable, and is suitable for single users, all the way up to companies with hundreds of extensions. Learn about our review policy: https://voipstudio.com/review-transparency-policy/

**Average Rating:** 4.5/5.0

**Total Reviews:** 134

#### How Do G2 Users Rate VoIPstudio?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind VoIPstudio?

- **Seller:** [VoIPstudio](https://www.g2.com/sellers/voipstudio)
- **Year Founded:** 2009
- **HQ Location:** London, London
- **Twitter:** @VoIPstudio  
155 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8683e8df52c2592bfd59f42f23be4815eb11c1a07f531fc4c34f8a54b3c99699&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoipstudio-com&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 78% Small, 20% Medium

#### What Do G2 Reviewers Say About VoIPstudio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find VoIPstudio to be **affordable** , praising the low setup costs and monthly fees for great service.
- Users praise the **excellent customer service** of VoIPstudio, highlighting its responsiveness and helpful support team.
- Users appreciate the **ease of use** of VoIPstudio, finding it simple and affordable for their needs.
- Users commend the **easy transition and reliable support** of VoIPstudio, enhancing their global calling experience.
- Users appreciate the **effective chat support** of VoIPstudio, making transitions and troubleshooting seamless and efficient.

##### Cons

- Users often experience **call connection issues** with VoIPstudio, primarily after prolonged app usage without a restart.
- Users desire a **more user-friendly mobile app** , preferring direct country code dialing over list selection.
- Users report that the **customer service is unhelpful and hostile** , hindering their experience with VoIPstudio.
- Users find the support staff **unfriendly towards businesses** , making it challenging to resolve even basic inquiries.

#### What Are Recent G2 Reviews of VoIPstudio?

**["Excellent Tech Support and Easy to Use App (iPhone)"](https://www.g2.com/survey_responses/voipstudio-review-11652426)**

**Rating:** 4.0/5.0 stars

_— Marcus S._

[Read full review](https://www.g2.com/survey_responses/voipstudio-review-11652426)

**["Cheap and low hassle VoIP service"](https://www.g2.com/survey_responses/voipstudio-review-11535419)**

**Rating:** 4.5/5.0 stars

_— Christopher T._

[Read full review](https://www.g2.com/survey_responses/voipstudio-review-11535419)

#### What Are G2 Users Discussing About VoIPstudio?

- [Is VoIPstudio a good business VoIP phone service?](https://www.g2.com/discussions/is-voipstudio-a-good-business-voip-phone-service) - 1 comment, 2 upvotes

### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 853

#### How Do G2 Users Rate Kixie PowerCall & SMS?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Kixie PowerCall & SMS?

- **Seller:** [Kixie](https://www.g2.com/sellers/kixie)
- **Company Website:** www.kixie.com
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About Kixie PowerCall & SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
- Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
- Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
- Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
- Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.

##### Cons

- Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
- Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
- Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
- Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
- Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.

#### What Are Recent G2 Reviews of Kixie PowerCall & SMS?

**["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)**

**Rating:** 5.0/5.0 stars

_— Johno O._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)

**["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)**

**Rating:** 4.0/5.0 stars

_— Adil Mohammad Salim S._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)

#### What Are G2 Users Discussing About Kixie PowerCall & SMS?

- [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for)

### [CallTower](https://www.g2.com/products/calltower/reviews)

Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys. Our expertise in contact center solutions enhances CCaaS and CX capabilities, delivering personalized optimization, conversational AI, and advanced analytics to elevate customer experiences and accelerate digital transformation. Driven by innovation and a commitment to excellence, CallTower continues to redefine how businesses connect, collaborate, and thrive on a global scale.

**Average Rating:** 4.3/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate CallTower?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CallTower?

- **Seller:** [CallTower](https://www.g2.com/sellers/calltower)
- **Company Website:** calltower.com
- **Year Founded:** 2002
- **HQ Location:** South Jordan, Utah, United States
- **Twitter:** @calltower  
8,987 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9f46b38c421cdb86d6e6d8650fc5c02c6040fd029b80b151e8bf6812e5ab48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalltower%2F&secure%5Burl_type%5D=linkedin_company_website)  
249 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 61% Medium, 24% Small

#### What Do G2 Reviewers Say About CallTower?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **outstanding customer support** from CallTower, ensuring a seamless onboarding and troubleshooting experience.
- Users find CallTower's **efficient customer service** invaluable, appreciating their professionalism and support for Microsoft offerings.
- Users value the **reliable VoIP and UCaaS services** of CallTower, ensuring seamless communication for business operations.
- Users commend the **ease of use** of CallTower, facilitating efficient self-service and smooth communication for teams.
- Users appreciate the **excellent customer service** of CallTower, noting quick responses and helpful support from real people.

##### Cons

- Users experience **slow and inadequate customer service** , facing delays in support and unresolved issues.
- Users report **billing issues** with CallTower, citing confusion and delays in receiving accurate invoices.
- Users express frustration with **poor customer support** , as assistance is often unhelpful and issues remain unresolved.
- Users find the **lack of intuitiveness** in CallTower's admin portal hinders easy management of DIDs and tasks.
- Users experience **long wait times** for support and hardware, impacting overall satisfaction with CallTower's services.

#### What Are Recent G2 Reviews of CallTower?

**["One-Stop Shop for Seamless Telecom Integration"](https://www.g2.com/survey_responses/calltower-review-12686530)**

**Rating:** 4.5/5.0 stars

_— Antonio F._

[Read full review](https://www.g2.com/survey_responses/calltower-review-12686530)

**["Seamless Transition, Robust Support"](https://www.g2.com/survey_responses/calltower-review-6696569)**

**Rating:** 4.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/calltower-review-6696569)

#### What Are G2 Users Discussing About CallTower?

- [What is CallTower used for?](https://www.g2.com/discussions/what-is-calltower-used-for) - 1 comment

### [MiVoice Connect](https://www.g2.com/products/mivoice-connect/reviews)

MiVoice Connect is an on-site business phone system that unifies communication and collaboration tools into a single, user-friendly interface. It enables users to effortlessly locate contacts, verify their availability, and connect via phone, instant messaging, video, desktop sharing, or conference calls without the need to open multiple applications or windows. Key Features and Functionality: - Unified Communications Client: Offers a consistent user experience across devices, allowing seamless transitions between desk phones, softphones, and mobile applications without requiring a VPN for remote access. - Advanced Integrations: Supports numerous applications and plug-ins that enhance system utility, such as merging call records with customer data to improve service efficiency, identify sales trends, and optimize staffing. - Comprehensive Contact Center Solutions: Provides multichannel skills-based routing, integrated self-service IVR, real-time dashboards, and outbound campaign management to enhance customer interactions. - Flexible Deployment Options: Designed for cloud, on-site, and hybrid deployments, accommodating various business needs and infrastructures. Primary Value and User Solutions: MiVoice Connect streamlines enterprise communication by consolidating various tools into a single platform, enhancing productivity and collaboration. Its intuitive interface and seamless device integration reduce complexity, while advanced features like multichannel contact center capabilities and robust integrations address diverse business communication needs. Additionally, its reputation for cost efficiency and ease of administration ensures a low total cost of ownership, making it a valuable solution for businesses seeking effective and scalable communication systems.

**Average Rating:** 4.2/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate MiVoice Connect?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MiVoice Connect?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 52% Medium, 48% Small

#### What Do G2 Reviewers Say About MiVoice Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of MiVoice Connect in efficiently managing nuisance calls to enhance communication efficiency.

##### Cons

- Users find the **lack of intuitiveness** in MiVoice Connect challenging, as some features are hard to learn even with guidance.

#### What Are Recent G2 Reviews of MiVoice Connect?

**["Useful integration for desktop control of VOIP phone line."](https://www.g2.com/survey_responses/mivoice-connect-review-9901247)**

**Rating:** 4.0/5.0 stars

_— Verified User in Museums and Institutions_

[Read full review](https://www.g2.com/survey_responses/mivoice-connect-review-9901247)

**["good experiance"](https://www.g2.com/survey_responses/mivoice-connect-review-9102158)**

**Rating:** 5.0/5.0 stars

_— Milan K._

[Read full review](https://www.g2.com/survey_responses/mivoice-connect-review-9102158)

#### What Are G2 Users Discussing About MiVoice Connect?

- [What is MiVoice Connect used for?](https://www.g2.com/discussions/what-is-mivoice-connect-used-for)
- [How do you use a Mitel connect softphone?](https://www.g2.com/discussions/how-do-you-use-a-mitel-connect-softphone)
- [How do I share my screen with Mitel connect?](https://www.g2.com/discussions/mivoice-connect-how-do-i-share-my-screen-with-mitel-connect)
- [What is MiCloud connect?](https://www.g2.com/discussions/mivoice-connect-what-is-micloud-connect)
- [What is Mitel connect?](https://www.g2.com/discussions/what-is-mitel-connect)

### [Loop Communications](https://www.g2.com/products/loop-communications/reviews)

At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that works around your needs rather than the limitations of antiquated hardware or constraining policies. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry. We don’t trap you or trick you because we work hard every day to make sure you want to stay. We treat our customers as partners, and it shows. We take the time up front to understand and evaluate a customer’s environment to ensure the most successful implementation. We are dedicated to answering every question, helping with every step of a transition, and considering every detail from the customer’s perspective.

**Average Rating:** 4.8/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Loop Communications?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Loop Communications?

- **Seller:** [Loop Communications](https://www.g2.com/sellers/loop-communications)
- **Year Founded:** 2009
- **HQ Location:** Charlotte, NC
- **Twitter:** @LoopPhone  
208 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c608c849c4b310914c55a6f8bc3f121db84669462827bc6ff827021c7fe05b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5324946%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager
- **Top Industries:** Insurance, Medical Practice
- **Company Size:** 68% Small, 31% Medium

#### What Are Recent G2 Reviews of Loop Communications?

**["Quick response times"](https://www.g2.com/survey_responses/loop-communications-review-1638403)**

**Rating:** 5.0/5.0 stars

_— Amanda S._

[Read full review](https://www.g2.com/survey_responses/loop-communications-review-1638403)

**["We love LOOP!"](https://www.g2.com/survey_responses/loop-communications-review-4128766)**

**Rating:** 5.0/5.0 stars

_— Joelle F._

[Read full review](https://www.g2.com/survey_responses/loop-communications-review-4128766)

#### What Are G2 Users Discussing About Loop Communications?

- [What is your experience with Loop Communications for VoIP solutions, and what challenges have you faced?](https://www.g2.com/discussions/what-is-your-experience-with-loop-communications-for-voip-solutions-and-what-challenges-have-you-faced)
- [What is Loop Communications used for?](https://www.g2.com/discussions/what-is-loop-communications-used-for)

### [Phone.com](https://www.g2.com/products/phone-com/reviews)

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

**Average Rating:** 3.5/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Phone.com?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Phone.com?

- **Seller:** [Phone.com](https://www.g2.com/sellers/phone-com)
- **Year Founded:** 2008
- **HQ Location:** New York, US
- **Twitter:** @phonedotcom  
4,712 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95fb803775d1cae289206301de49ee8e5991d3850a350356817976437cc272f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15839%2F&secure%5Burl_type%5D=linkedin_company_website)  
582 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 74% Small, 17% Medium

#### What Do G2 Reviewers Say About Phone.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless setup and excellent customer support** from Phone.com, enhancing their business communication experience.
- Users commend the **exceptional customer service** provided by Phone.com, especially from helpful representatives like Juan.
- Users commend the **excellent customer support** of Phone.com, highlighting prompt and knowledgeable assistance during setup.
- Users find **exceptional customer support** at Phone.com, making transitions smooth and hassle-free for non-tech savvy individuals.
- Users value the **user-friendly interface** of Phone.com, highlighting its ease of use and flexibility for business needs.

##### Cons

- Users experience **call connectivity issues** that hinder business communication and functionality, making the app frustrating to use.
- Users struggle with **call drops** , as the app monopolizes phone functions and fails to support essential features.
- Users find that **Internet dependency** limits Phone.com’s usability, making it challenging for effective business communications.
- Users face **meeting issues** with Phone.com, as app requirements and functionality hinder effective business communication.
- Users find that **meeting management requires app downloads** , making it impractical and disruptive for business communications.

#### What Are Recent G2 Reviews of Phone.com?

**["Exceptional Customer Service—Patient, Expert Guidance from Pablo"](https://www.g2.com/survey_responses/phone-com-review-13100477)**

**Rating:** 5.0/5.0 stars

_— Bianca K._

[Read full review](https://www.g2.com/survey_responses/phone-com-review-13100477)

**["Very easy to get set up. Customer rep was friendly and very helpful and patient."](https://www.g2.com/survey_responses/phone-com-review-11372456)**

**Rating:** 5.0/5.0 stars

_— Kevin D._

[Read full review](https://www.g2.com/survey_responses/phone-com-review-11372456)

#### What Are G2 Users Discussing About Phone.com?

- [Does phone com have call waiting?](https://www.g2.com/discussions/does-phone-com-have-call-waiting)
- [Is Phonecom legit?](https://www.g2.com/discussions/is-phonecom-legit) - 1 comment
- [Does phone com have an app?](https://www.g2.com/discussions/does-phone-com-have-an-app)
- [How do you use phone com?](https://www.g2.com/discussions/how-do-you-use-phone-com)

### [Fusion Connect: Modern Connectivity and Communications Solutions](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/reviews)

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

**Average Rating:** 4.4/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Fusion Connect: Modern Connectivity and Communications Solutions?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Fusion Connect: Modern Connectivity and Communications Solutions?

- **Seller:** [Fusion Connect](https://www.g2.com/sellers/fusion-connect)
- **Company Website:** www.fusionconnect.com
- **Year Founded:** 2003
- **HQ Location:** Atlanta, Georgia, United States
- **Twitter:** @FusionConnectSM  
1,114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=52bde9c888a0ee5543d8439dc42b2fb85a060e6ad82d4d19bf56cd5ba27287a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F63248%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,615 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Restaurants
- **Company Size:** 37% Small, 33% Medium

#### What Do G2 Reviewers Say About Fusion Connect: Modern Connectivity and Communications Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick communication and responsive support** from Fusion Connect, enhancing efficiency in their operations.
- Users value the **responsive tech support** of Fusion Connect, appreciating their urgency and professionalism in critical situations.
- Users appreciate the **ease of use** of Fusion Connect, simplifying management with one bill and excellent support.
- Users commend the **reliable connectivity** of Fusion Connect, noting seamless transitions and excellent support from the internal team.
- Users highly value the **excellent customer service** from Fusion Connect, noting fast response times and helpful support.

##### Cons

- Users have experienced **billing issues** with Fusion Connect, though improvements have been made and challenges are decreasing.
- Users often face **poor customer support** , experiencing delayed responses and disconnected information from different teams.
- Users experience **complex processes** with the customer portal and billing, impacting ease of use and efficiency.
- Users report experiencing **connection issues** due to reliance on third-party carriers, leading to delays and frustration.
- Users find Fusion Connect's **customer service lacking** , with disconnected responses and delayed issue resolution impacting their overall experience.

#### What Are Recent G2 Reviews of Fusion Connect: Modern Connectivity and Communications Solutions?

**["Easy Transition with Significant Cost Savings"](https://www.g2.com/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11873272)**

**Rating:** 5.0/5.0 stars

_— Kevin R._

[Read full review](https://www.g2.com/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11873272)

**["Fusion Connect always Delivers"](https://www.g2.com/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11629005)**

**Rating:** 4.5/5.0 stars

_— Nicholas K._

[Read full review](https://www.g2.com/survey_responses/fusion-connect-modern-connectivity-and-communications-solutions-review-11629005)

### [HighLevel](https://www.g2.com/products/highlevel/reviews)

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

**Average Rating:** 4.6/5.0

**Total Reviews:** 634

#### How Do G2 Users Rate HighLevel?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HighLevel?

- **Seller:** [HighLevel](https://www.g2.com/sellers/highlevel)
- **Company Website:** gohighlevel.com
- **Year Founded:** 2018
- **HQ Location:** Dallas, Texas
- **Twitter:** @gohighlevel  
8,862 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089a0fc65d9582c7686e98c3d2241d83a7dea5d7f4dda4b2af2942b3940a420d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhighlevel%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,407 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Consulting
- **Company Size:** 64% Small, 3% Medium

#### What Do G2 Reviewers Say About HighLevel?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations.
- Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs.
- Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality.
- Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities.
- Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly.

##### Cons

- Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming.
- Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations.
- Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training.
- Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information.
- Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries.

#### What Are Recent G2 Reviews of HighLevel?

**["Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM"](https://www.g2.com/survey_responses/highlevel-review-13050560)**

**Rating:** 5.0/5.0 stars

_— Marque C._

[Read full review](https://www.g2.com/survey_responses/highlevel-review-13050560)

**["Outstanding C \*\*\*\*\* 5 stars for Mari Aguilar. she needs a raise I will be sending her boss an email"](https://www.g2.com/survey_responses/highlevel-review-12853292)**

**Rating:** 5.0/5.0 stars

_— Joe G._

[Read full review](https://www.g2.com/survey_responses/highlevel-review-12853292)

#### What Are G2 Users Discussing About HighLevel?

- [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote
- [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) - 1 comment
- [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote
- [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) - 1 comment
- [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote

### [Global Call Forwarding](https://www.g2.com/products/global-call-forwarding/reviews)

Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international phone calls from anywhere. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. We have thousands of customers across all industries globally. Some of our long-term customers include MoneyGram, SanDisk, Novartis, MongoDB, and Air Arabia. Our service is trusted by thousands of multinational organizations. The business phone numbers that we provide come loaded with free advanced features that you can easily manage through an online interface. We also offer dedicated account management and technical support 24/7. Try Global Call Forwarding free.

**Average Rating:** 5.0/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Global Call Forwarding?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Global Call Forwarding?

- **Seller:** [Global Call Forwarding](https://www.g2.com/sellers/global-call-forwarding)
- **Year Founded:** 1996
- **HQ Location:** Delray Beach, US
- **Twitter:** @forwardcalls  
795 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b9aa261690b7122a9a59d6638973b14ece142393d511a2a173820d4679a15a54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F893791%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Small, 24% Medium

#### What Do G2 Reviewers Say About Global Call Forwarding?

_AI-generated summary from verified user reviews_

##### Cons

- Users face a major drawback with **number availability issues** as they cannot purchase numbers in Kyrgyzstan.

#### What Are Recent G2 Reviews of Global Call Forwarding?

**["Great experience with this product and team!"](https://www.g2.com/survey_responses/global-call-forwarding-review-7835580)**

**Rating:** 5.0/5.0 stars

_— Lori L._

[Read full review](https://www.g2.com/survey_responses/global-call-forwarding-review-7835580)

**["Easy to use platform and efficient customer service"](https://www.g2.com/survey_responses/global-call-forwarding-review-8555618)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/global-call-forwarding-review-8555618)

#### What Are G2 Users Discussing About Global Call Forwarding?

- [What are call forwarding settings?](https://www.g2.com/discussions/what-are-call-forwarding-settings)
- [Is global call forwarding legit?](https://www.g2.com/discussions/is-global-call-forwarding-legit)
- [How does global call forwarding work?](https://www.g2.com/discussions/how-does-global-call-forwarding-work)
- [What are the features of call forwarding?](https://www.g2.com/discussions/what-are-the-features-of-call-forwarding) - 1 comment

### [Twilio](https://www.g2.com/products/twilio/reviews)

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

**Average Rating:** 4.1/5.0

**Total Reviews:** 459

#### How Do G2 Users Rate Twilio?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Twilio?

- **Seller:** [Twilio](https://www.g2.com/sellers/twilio)
- **Company Website:** www.twilio.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @twilio  
81,644 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c9f98055e4a813ded4435e17926040455f87f0f05caa8b1303fd97ab3681e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwilio-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Small, 31% Medium

#### What Do G2 Reviewers Say About Twilio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Twilio to be **user-friendly** , easily managing services and features without complications.
- Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses.
- Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability.
- Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications.
- Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms.

##### Cons

- Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp.
- Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues.
- Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams.
- Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability.
- Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams.

#### What Are Recent G2 Reviews of Twilio?

**["Reliable, Developer-Friendly APIs for Scalable Communications"](https://www.g2.com/survey_responses/twilio-review-13099388)**

**Rating:** 4.5/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/twilio-review-13099388)

**["High-Volume Emailing Without Risk, Plus Smooth SAML Integration"](https://www.g2.com/survey_responses/twilio-review-12676571)**

**Rating:** 4.0/5.0 stars

_— Robert B._

[Read full review](https://www.g2.com/survey_responses/twilio-review-12676571)

#### What Are G2 Users Discussing About Twilio?

- [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment
- [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment
- [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique)
- [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software)
- [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment

### [Natterbox](https://www.g2.com/products/natterbox/reviews)

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency. Beyond voice, Natterbox offers a fully integrated Omni-channel approach, supporting SMS, WhatsApp, and other digital channels. This enables businesses to engage customers on their preferred platforms, delivering consistent and high-quality service across every touchpoint. With a unified view of all interactions, agents can effortlessly manage conversations within Salesforce, boosting both responsiveness and customer satisfaction. Natterbox’s advanced AI capabilities further enhance contact center efficiency. Our AI Call Coaching feature automates call scoring, provides detailed rationales, and delivers actionable insights, promoting continuous improvement for agents and teams. Additionally, AI Assist minimizes post-call administrative tasks by automating wrap-ups, suggesting next best actions, and ensuring CRM data integrity. This allows agents to dedicate more time to meaningful customer interactions, maximizing productivity and enhancing customer relationships. With Natterbox, businesses gain complete visibility into their Omni-channel and voice operations, leveraging tools that improve productivity, personalize interactions, and support data-driven decisions. From easy implementation to daily management, Natterbox makes your contact center simple to operate, powerful, and strategically impactful for driving customer success.

**Average Rating:** 4.4/5.0

**Total Reviews:** 133

#### How Do G2 Users Rate Natterbox?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Natterbox?

- **Seller:** [Natterbox Limited](https://www.g2.com/sellers/natterbox-limited)
- **Company Website:** www.natterbox.com
- **Year Founded:** 2010
- **HQ Location:** London, England
- **Twitter:** @Natterbox  
1,508 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=049e8ed08381103b3107f74fe6b8910a93c51e7fc9497d0f2f59925592958701&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnatterbox-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
129 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Administrator
- **Top Industries:** Financial Services, Staffing and Recruiting
- **Company Size:** 58% Medium, 31% Small

#### What Do G2 Reviewers Say About Natterbox?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Natterbox for its **ease of administration** and swift adjustments to call routing based on business needs.
- Users value the **helpful customer support** from Natterbox, which enhances their experience and overall satisfaction.
- Users value Natterbox's **native Salesforce integration** and **omnichannel features** that enhance productivity and streamline operations.
- Users appreciate the **seamless CRM integration** of Natterbox with Salesforce, significantly enhancing productivity and operational efficiency.
- Users find Natterbox to be **extremely user-friendly** , with smooth integration and quick adjustments for call management.

##### Cons

- Users face **call limitations** with Natterbox, such as difficulties in transferring and managing call audio settings.
- Users highlight the **glitchy AI implementation** of Natterbox, suggesting a need for improved support and guidance during transitions.
- Users report **inconsistent call quality** and occasional delays in call routing, seeking improvements for a better experience.
- Users experience **chat functionality issues** with Natterbox, causing complications during calls and transfers.
- Users find the **complexity of setup and configuration** challenging, warranting better support for a smoother transition.

#### What Are Recent G2 Reviews of Natterbox?

**["Natterbox Keeps Getting Better: Easy Setup, Smart Automation, and Fantastic Support"](https://www.g2.com/survey_responses/natterbox-review-13152054)**

**Rating:** 4.0/5.0 stars

_— Kieran H._

[Read full review](https://www.g2.com/survey_responses/natterbox-review-13152054)

**["Native Salesforce Integration with best in class calling capabilities"](https://www.g2.com/survey_responses/natterbox-review-12191413)**

**Rating:** 5.0/5.0 stars

_— Aneel Y._

[Read full review](https://www.g2.com/survey_responses/natterbox-review-12191413)

#### What Are G2 Users Discussing About Natterbox?

- [What is your experience with Natterbox for voice solutions, and how does it integrate with your CRM?](https://www.g2.com/discussions/what-is-your-experience-with-natterbox-for-voice-solutions-and-how-does-it-integrate-with-your-crm)
- [What is Salesforce voice?](https://www.g2.com/discussions/what-is-salesforce-voice) - 1 comment
- [Does Vonage integration with Salesforce?](https://www.g2.com/discussions/does-vonage-integration-with-salesforce)
- [How much does natterbox cost?](https://www.g2.com/discussions/how-much-does-natterbox-cost)
- [What does Natterbox do?](https://www.g2.com/discussions/what-does-natterbox-do)

### [Bria](https://www.g2.com/products/bria/reviews)

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they're ready to start communicating and collaborating!

**Average Rating:** 4.4/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate Bria?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bria?

- **Seller:** [CounterPath](https://www.g2.com/sellers/counterpath)
- **Year Founded:** 2002
- **HQ Location:** Vancouver, BC
- **Twitter:** @CounterPath  
2,016 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e63c723dc38a2083089230ff4a45ada4a1920f5eb0ce4305725b665c62536880&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F380563%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®
- **Ownership:** NASDAQ:CPAH

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 56% Small, 40% Medium

#### What Do G2 Reviewers Say About Bria?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Bria's **flexibility and feature-rich interface** , enabling seamless communication and collaboration effortlessly.
- Users love the **affordability** of Bria, finding it easy to set up and sleek for a clutter-free workspace.
- Users love the **ease of setup and caller ID feature** , enjoying a cleaner, less cluttered office environment.
- Users praise the **call quality** of Bria, enjoying clear communications through a sleek, clutter-free setup.
- Users value the **VOIP connectivity** of Bria, enabling sales teams to answer work calls on-the-go.

##### Cons

- Users experience **performance issues** with Bria, facing lags, freezes, and frequent sound and reliability problems.
- Users find it challenging to manage **access issues** with Bria, particularly when attempting to turn off notifications effectively.
- Users report significant **audio issues** with Bria, including call drops and app reliability problems affecting communication.
- Users frequently experience **audio problems** , including sound issues and calls dropping, affecting their communication reliability.
- Users report **call drops** and sound issues with Bria, affecting their communication reliability significantly.

#### What Are Recent G2 Reviews of Bria?

**["BRIA 5: Reliable, Clear Call Quality and an Easy-to-Use Interface"](https://www.g2.com/survey_responses/bria-review-12619520)**

**Rating:** 5.0/5.0 stars

_— Grant S._

[Read full review](https://www.g2.com/survey_responses/bria-review-12619520)

**["Affordable, Tailored Phone Service That Fits Our Business"](https://www.g2.com/survey_responses/bria-review-12695342)**

**Rating:** 4.5/5.0 stars

_— Bill L._

[Read full review](https://www.g2.com/survey_responses/bria-review-12695342)

#### What Are G2 Users Discussing About Bria?

- [What is Bria used for?](https://www.g2.com/discussions/what-is-bria-used-for) - 1 comment
- [How do you use a Bria phone?](https://www.g2.com/discussions/how-do-you-use-a-bria-phone)
- [What is Bria enterprise?](https://www.g2.com/discussions/what-is-bria-enterprise) - 1 comment
- [How do you use Bria?](https://www.g2.com/discussions/how-do-you-use-bria)
- [What is Bria software?](https://www.g2.com/discussions/what-is-bria-software)

### [Textr Team](https://www.g2.com/products/textr-team/reviews)

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate Textr Team?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Textr Team?

- **Seller:** [Textr](https://www.g2.com/sellers/textr)
- **HQ Location:** Markham, ON
- **Twitter:** @TextrInc  
38 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a91fc2c1b864345396b6f7d2995ca9c1ad258bd27c9667b27cece967b4807a6d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftextr%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 46% Small, 35% Large

#### What Do G2 Reviewers Say About Textr Team?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Textr Team to be **affordable** , with transparent pricing that benefits small businesses and startups.
- Users value the **intuitive, unified interface** of Textr Team, enhancing communication and productivity across devices.
- Users appreciate the **call recording feature** of Textr Team, enhancing seamless communication and collaboration for teams.
- Users value the **intuitive interface** of Textr Team, which simplifies communication and enhances team collaboration effortlessly.
- Users appreciate the **quick setup** of Textr Team, which simplifies onboarding for small businesses and startups.

##### Cons

- Users report **limited contact import options** in Textr Team, which can delay onboarding processes for teams.
- Users find the **limited features** of Textr Team restrictive, especially regarding integrations and contact imports.
- Users note that the **call quality can lag** on Textr Team, impacting communication effectiveness during use.

#### What Are Recent G2 Reviews of Textr Team?

**["Fast, easy and transparent sign up"](https://www.g2.com/survey_responses/textr-team-review-9134733)**

**Rating:** 5.0/5.0 stars

_— Rita R._

[Read full review](https://www.g2.com/survey_responses/textr-team-review-9134733)

**["All-in-One Communication for Teams: Textr Team Simplifies Business"](https://www.g2.com/survey_responses/textr-team-review-11509823)**

**Rating:** 4.5/5.0 stars

_— Aman Kumar M._

[Read full review](https://www.g2.com/survey_responses/textr-team-review-11509823)

### [CircleLoop](https://www.g2.com/products/mission-labs-ltd-circleloop/reviews)

UK Cloud Telecoms provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised voicemail, call recording, call transfer, contact management, conference calling. Circle Loop integrates with the SaaS tools that you use including Hubspot Zoho Pipedrive Zapier Capsule Drift FLG Free Agent Infusionsoft Intercom Nimble Insightly

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate CircleLoop?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CircleLoop?

- **Seller:** [Mission Labs Ltd.](https://www.g2.com/sellers/mission-labs-ltd)
- **Year Founded:** 2016
- **HQ Location:** Rossendale, England
- **Twitter:** @MissionLabs  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ecfe9c2fe93fcd974cd91bcb0f0bf6cdf3514f53bfb2a93c04c22e013db0227&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmissionlabs%2F&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of CircleLoop?

**["Internet mobile can't go wrong! Another phone without need of a new sim"](https://www.g2.com/survey_responses/circleloop-review-8893597)**

**Rating:** 4.5/5.0 stars

_— Roberto T._

[Read full review](https://www.g2.com/survey_responses/circleloop-review-8893597)

**["Circleoop is changing wireless for GOOD!"](https://www.g2.com/survey_responses/circleloop-review-7037471)**

**Rating:** 5.0/5.0 stars

_— Levi C._

[Read full review](https://www.g2.com/survey_responses/circleloop-review-7037471)

#### What Are G2 Users Discussing About CircleLoop?

- [What is CircleLoop used for?](https://www.g2.com/discussions/what-is-circleloop-used-for)

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 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated 

Products classified in the overall VoIP Providers category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business VoIP Providers to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business VoIP Providers category.

In addition to qualifying for inclusion in the VoIP Providers category, to qualify for inclusion in the Small Business VoIP Providers category, a product must have at least 10 reviews left by a reviewer from a small business.

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