The AI Voice Agents let us automate the first stage of high-volume outbound campaigns while keeping our human agents available for the conversations where they add the most value. During the call, the AI can use CRM information, capture and record the outcome, schedule a callback, or transfer the visitor to an available agent when it makes sense. We also tested a combination of an AI Agent call with an SMS follow-up after the call, and it turned out to be one of our most successful campaigns. Review collected by and hosted on G2.com.
Getting the conversation logic exactly right takes some testing. Even small wording tweaks can change how natural the interaction feels, so we spent time refining and fine-tuning our first campaigns to get the flow right. Review collected by and hosted on G2.com.
Hello, Ziad A.
Thank you for taking the time to share your experience with Squaretalk. We’re delighted to hear that our AI Voice Agents are helping your retention team scale outbound campaigns while allowing your human agents to focus on higher-value conversations. It’s especially exciting to know that combining AI calls with SMS follow-ups has become one of your most successful campaign strategies. Features like CRM integration, automated outcome tracking, callback scheduling, and seamless transfers help teams deliver timely, personalized outreach at scale.
We also appreciate your feedback about refining conversation logic. We understand that even small adjustments can influence how natural an AI interaction feels, and fine-tuning the flow is an important part of building effective campaigns. Insights like yours help us continue improving the experience of configuring and optimizing AI Voice Agents.
Thank you again for choosing Squaretalk. It’s fantastic to see how AI is helping your team reach more visitors, strengthen retention efforts, and make better use of your specialists’ time. We’re truly grateful to be part of your success and look forward to supporting your continued growth!
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