# VoiceStack Reviews **Vendor:** VoiceStack **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 3.5/5.0 **Total Reviews:** 1 ## About VoiceStack VoiceStack: AI-Powered Phone System for Dental Practices VoiceStack is an AI-driven Enterprise VoIP phone system built exclusively for dental practices and DSOs. Unlike generic telephony platforms, VoiceStack doesn’t just connect calls. It transforms them into growth opportunities by combining advanced VoIP technology with conversational AI, call analytics, and seamless PMS integration. The result is a smarter front desk, fewer missed opportunities, and measurable revenue growth. Turn Every Call Into a Growth Opportunity: In dentistry, the majority of patient journeys begin with a phone call. Yet many practices lose potential patients due to unanswered calls, untrained staff, or lack of follow-up. VoiceStack solves this by providing a comprehensive call intelligence layer that empowers your team to capture, analyze, and act on every conversation. Whether it’s a new patient inquiry, treatment follow-up, or recall reminder, VoiceStack ensures no opportunity slips through the cracks. Key Capabilities:- AI-Powered Call Analytics: Every call is automatically transcribed and scored for quality, outcomes, and staff performance. Managers gain real-time insight into how front-desk teams handle inquiries and where coaching can drive improvement. Missed-Call Automation: Missed calls are flagged instantly, and the system triggers AI-driven follow-up workflows to re-engage patients within minutes. This helps practices recover opportunities that would otherwise be lost. Marketing Attribution & Reporting: Link incoming calls to specific campaigns and channels to understand true ROI. Practices can see exactly which marketing dollars drive booked appointments. Seamless PMS Integration: Deep integration with CareStack and other systems means staff can schedule appointments, trigger reminders, or initiate text-to-pay workflows directly from the call interface, eliminating double work and fragmented data. Enterprise-Ready Telephony: Secure, scalable, and cloud-based VoIP ensures clear calls across multiple locations. It is ideal for fast-growing DSOs as well as single-site practices. Why Dental Teams Choose VoiceStack: VoiceStack is designed for the realities of running a dental practice. Front-desk staff gain intuitive tools that reduce stress and increase efficiency. Office managers benefit from clear analytics and accountability. DSO leaders finally get visibility across locations to standardize performance and drive growth at scale. More Than a Phone System: VoiceStack is not just about making and receiving calls. It empowers your team to deliver better patient experiences. With AI insights, practices can coach staff to build rapport, improve treatment acceptance, and handle objections with confidence. With automated follow-up, practices can re-engage missed patients before they book elsewhere. With attribution analytics, leaders can invest in the right marketing strategies with confidence. The VoiceStack Advantage:- Built for dentistry: Tailored to the unique workflows of dental practices and DSOs. AI at the core: Not an add-on, but embedded intelligence that drives action. Proven ROI: Documented case studies show real revenue growth in as little as 30–90 days. Seamless ecosystem: Works hand-in-hand with CareStack PMS and integrates with other business systems. VoiceStack transforms the front desk from a cost center into a revenue-driving growth engine. By bridging enterprise VoIP with AI, analytics, and automation, it ensures that every call counts and that your practice never misses another opportunity. ## VoiceStack Reviews ### 1. Powerful Call Analytics and AI Summaries, but the Mobile App Needs to Catch Up **Rating:** 3.5/5.0 stars **Reviewed by:** Meg S. | Practice Administrator, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about VoiceStack?** The AI Call Intelligence wrote the call summary back into Carestack and was visible in the Voicestack app. The number of analytics available was insane and super helpful for management. **What do you dislike about VoiceStack?** The phone app is light years behind the desktop app. Voicestack was basically inaccessible when you weren't on a computer/laptop. **What problems is VoiceStack solving and how is that benefiting you?** Recorded calls, AI analytics of calls, helped management train call center, gave whole team access to summary of calls with pts - [View VoiceStack pricing details and edition comparison](https://www.g2.com/products/voicestack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+00%3A55%3A07+-0500&secure%5Bsession_id%5D=2c30b43c-021e-4533-a634-e9ac2f9e395f&secure%5Btoken%5D=c9cf82a61d8c2dee07909099d8a861323aa0b0240a90ca4cfea3d31e76752b1f&format=llm_user) ## VoiceStack Integrations - [CareStack](https://www.g2.com/products/carestack/reviews) ## VoiceStack Features **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top VoiceStack Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,653 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,011 reviews)