--- title: VoiceStack Reviews meta_title: 'VoiceStack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VoiceStack works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 8 scale: '5' date_modified: '2026-10-30' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

VoiceStack Reviews & Product Details

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Pricing

Pricing provided by VoiceStack.

VoiceStack AI Powered Phone System

Starting at $399.00
1 License per location per month

User Insights

Average based on 8 real user reviews.

Typical contract price

$0k - $0k

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VoiceStack Reviews (8)

Reviews

VoiceStack Reviews (8)

4.8
8 reviews
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Blake L.
BL
Blake L.
President
Small-Business (50 or fewer emp.)
"Insightful KPI Tracking and Conversation Summaries That Keep Our Team Aligned"
5/5
What do you like best about VoiceStack?

Voice Stack allows us to not only look at the high-level KPI's but also give summaries on suggestions on how we can improve. The summaries of conversations are great memo notes to get refreshed on where the conversation needs to go next for our phone team. The AI receptionist is OK and solves a portion of a problem for us. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

I wish that we could get away from ya Link phones and go completely mobile, however, they do want you to connect a mobile phone and alternate with the traditional landline style phone Review collected by and hosted on G2.com.

Oraluxe D.
OD
Oraluxe D.
DMD
Small-Business (50 or fewer emp.)
"Smooth Onboarding, Excellent Support, and More Efficient Patient Communication"
5/5
What do you like best about VoiceStack?

The onboarding process was very smooth, and the support has been excellent. The team has been helpful, responsive, and helped us throughout the entire process. VoiceStack has made managing our patient call and communication much more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

There has been a learning curve while getting familiar with all of the features and setting everything up to fit our practice workflow. however the support team has been very helpful with questions and assistance. Review collected by and hosted on G2.com.

Jay K.
JK
Jay K.
Owner
Small-Business (50 or fewer emp.)
"Cheaper Costs and Hands-On KPI Reporting That Drives Results"
5/5
What do you like best about VoiceStack?

Our cost was cheaper than the prior company we were using. The customer service rep is very hands on, reviewing missed opportunities to increase business by reporting on different KPI's, liked missed call %, amount of time to respond to a miss call, and conversion %. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

Nothing so far, it has been very seamless Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Turn Call Insights into More Bookings and Better Team Coaching"
5/5
What do you like best about VoiceStack?

I like being able to see what types of leads are coming in, how many have converted into bookings, and which services are more popular or in demand. VoiceStack gives me insight into call quality and staff performance, including how my team handles inquiries and customer service, so I can focus my marketing and train my team accordingly. It works really well with our practice management software. Setup was really good; the VoiceStack team was helpful, proactive, and guided us through each step. I’m also excited about the Google Analytics integration and would like to try it. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

Nothing I don't like Review collected by and hosted on G2.com.

Paul T.
PT
Paul T.
Operations Manager
Small-Business (50 or fewer emp.)
"Accurate Call Reviews and Metrics Tracking Made Easy"
4.5/5
What do you like best about VoiceStack?

It enables us to track metrics and review calls accurately. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

We would like to be able to download call transcripts in bulk rather than clicking through them individually. Review collected by and hosted on G2.com.

Viet T.
VT
Viet T.
Pediatric Dentist
Small-Business (50 or fewer emp.)
"Call Tracking and Team Review Made Easy"
5/5
What do you like best about VoiceStack?

It has allowed us to track our phone calls and allowed us to review them with our team. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

Some features are hard to find such as schedule and unable to close multiple days. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Empowers the Team with Clear, Self-Serve Data Insights"
5/5
What do you like best about VoiceStack?

I really like how the team members can see the data for themselves and recognize where we need growth. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

Downside currently is that the bot doesn't always transfer the calls to the correct Phone Tree; and that leaves opportunities for us incomplete. Review collected by and hosted on G2.com.

Meg S.
MS
Meg S.
Practice Administrator
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Powerful Call Analytics and AI Summaries, but the Mobile App Needs to Catch Up"
3.5/5
What do you like best about VoiceStack?

The AI Call Intelligence wrote the call summary back into Carestack and was visible in the Voicestack app. The number of analytics available was insane and super helpful for management. Review collected by and hosted on G2.com.

What do you dislike about VoiceStack?

The phone app is light years behind the desktop app. Voicestack was basically inaccessible when you weren't on a computer/laptop. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by VoiceStack.

VoiceStack AI Powered Phone System

Starting at $399.00
1 License per location per month