Kyle M.
KM
IT Director
Mid-Market (51-1000 emp.)
Originally submitted 10/30/2026
"All-in-One network manager for multiple locations"
4/5
What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions?

Fusion Connect offers a mix of services that are useful for managing multiple locations. We enjoyed using it to cover internet connectivity, network security, and phone systems in one location. Having fewer systems to manage and a single point of contact that was responsive and performed as advertised was great. The UI was easy to use for my staff and it integrated with many of our systems. Review collected by and hosted on G2.com.

What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions?

The system was costly, at the time, for our needs versus what services it offered. Meaning we were not utilizing enough features yet. The AI was wonky and did not fulfill our needs; seemingly, it has improved by now. Review collected by and hosted on G2.com.

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4.3 out of 5 · Verified reviews from real users

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