Best UCaaS Platforms - Page 6
UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.
UCaaS products offer features provided by collaborative point solutions such as VoIP software, video conferencing software, internal communications software, and other team collaboration software types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.
While UCaaS products provide extensive functionality themselves, many will integrate with outside content management systems or contact center software depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.
To qualify for inclusion in the UCaaS category, a product must:
Featured UCaaS Platforms At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million use
- Software Engineer
- Financial Services
- Banking
- 76% Enterprise
- 16% Mid-Market
5,015 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Tragofone - a white-label VoIP softphone backed by WebRTC and auto-provisioning is a perfect choice to maintain uninterrupted business communication anywhere, anytime.
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
UniVoIP has been a pioneering leader in Cloud Communications and VoIP technology. Headquartered in El Segundo, California Ð we have helped thousands of clients nationwide to shed intricate on-premise
- 67% Enterprise
- 33% Small-Business
2,338 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Viirtue is an award-winning wholesale Voice over IP and Unified Communications as a Service provider, offering a comprehensive white-label platform tailored for Managed Service Providers , Value-Added
- 100% Mid-Market
130 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Yeastar Cloud PBX is a fully-featured cloud-based phone system ideally suited for SMBs. Besides efficient call communication, rich telephony features, desktop softphone, BYOD mobility, IM, presence, u
- 67% Small-Business
- 33% Mid-Market
2,433 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Atos Unify OpenScape Business offers small and medium businesses a single unified solution for voice, presence, conferencing, contact center, messaging, and mobility for up to 500 subscribers in a sin
- 100% Enterprise
38,374 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment. This software works as a fully featured telephone switch connecting to phone lines and ext
- 100% Enterprise
9,888 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Colubs is a Web, Cloud and Mobile platform for business process efficiency, it provide structure and transparency to unstructured and semi-structured processes, it is the glue that ties the informatio
- 100% Enterprise
26 Twitter followers
- Overview
- User Satisfaction
- Seller Details
CoreDial is a leading white label SaaS provider that empowers more than 500 channel partners to provide cloud communications to more than 20,000 businesses in the United States. CoreDial’s revolutiona
- 100% Small-Business
2,573 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Elevate Unified Communications is a cloud-based communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single platform. Wh
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Bring your company and your customers closer together with Unified Communications.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
i800, Multi-Channel cloud-hosted next generation conversation platform
- 100% Mid-Market
1 Twitter followers
- Overview
- User Satisfaction
- Seller Details
IPFone with Cisco Webex (UCaaS) is an all-in-one team collaboration solution that seamlessly integrates calling, messaging, video conferencing, and more with Webex capabilities. This powerful partners
- 50% Small-Business
- 50% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CenturyLink© Contact Center Solutions offer cloud- and network-based services that provide flexibility, scalability, and low TCO, as well as a robust feature-functionality set that delivers an excelle
- 46% Mid-Market
- 38% Small-Business
9,094 Twitter followers
- Overview
- User Satisfaction
- Seller Details
OpenScape Cloud is a carrier grade voice and collaboration solution from the cloud. OpenScape Cloud is a platform where traditional voice comes together with the digital world creating the hub of your
- 100% Mid-Market
6,565 Twitter followers
