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Best Enterprise UCaaS Platforms

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall UCaaS Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business UCaaS Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business UCaaS Platforms category.

In addition to qualifying for inclusion in the UCaaS Platforms category, to qualify for inclusion in the Enterprise Business UCaaS Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Enterprise UCaaS Platforms Available

(18,600)4.2 out of 5
5th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    939
    Video Quality
    586
    Video Conferencing
    573
    Reliability
    542
    Screen Sharing
    488
    Cons
    Connectivity Issues
    222
    Limited Features
    201
    Audio Issues
    182
    Slow Loading
    182
    Expensive
    152
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.7
    9.1
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
939
Video Quality
586
Video Conferencing
573
Reliability
542
Screen Sharing
488
Cons
Connectivity Issues
222
Limited Features
201
Audio Issues
182
Slow Loading
182
Expensive
152
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.7
9.1
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,851 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
(55,323)4.5 out of 5
Optimized for quick response
4th Easiest To Use in UCaaS Platforms software
View top Consulting Services for Zoom Workplace
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a platform that facilitates video meetings, online collaboration, and communication through features such as screen sharing, virtual whiteboards, and instant messaging.
    • Users frequently mention the ease of use, high-quality audio and video, and the ability to host large meetings with breakout room functionality as standout features of Zoom Workplace.
    • Users mentioned issues with occasional lag, audio quality, and the complexity of admin settings, as well as the high cost and limitations of the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Workplace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,576
    Video Conferencing
    2,710
    Video Quality
    1,993
    Reliability
    1,916
    Screen Sharing
    1,606
    Cons
    Zoom Issues
    1,214
    Limited Features
    1,198
    Meeting Issues
    1,181
    Connection Issues
    815
    Video Issues
    803
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    8.8
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,047,270 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,432 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a platform that facilitates video meetings, online collaboration, and communication through features such as screen sharing, virtual whiteboards, and instant messaging.
  • Users frequently mention the ease of use, high-quality audio and video, and the ability to host large meetings with breakout room functionality as standout features of Zoom Workplace.
  • Users mentioned issues with occasional lag, audio quality, and the complexity of admin settings, as well as the high cost and limitations of the free version.
Zoom Workplace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,576
Video Conferencing
2,710
Video Quality
1,993
Reliability
1,916
Screen Sharing
1,606
Cons
Zoom Issues
1,214
Limited Features
1,198
Meeting Issues
1,181
Connection Issues
815
Video Issues
803
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
8.8
Native VoIP
Average: 8.9
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,047,270 Twitter followers
LinkedIn® Page
www.linkedin.com
12,432 employees on LinkedIn®

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(609)4.5 out of 5
Optimized for quick response
13th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Reliability
    72
    Easy Communication
    62
    Call Quality
    60
    Communication
    54
    Cons
    Internet Dependency
    22
    Performance Issues
    21
    Complex Processes
    20
    Difficult Configuration
    20
    Lack of Intuitiveness
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Calling features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Tenancy Flexibility
    Average: 8.7
    9.4
    Video Conferencing
    Average: 8.7
    9.3
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 32% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Reliability
72
Easy Communication
62
Call Quality
60
Communication
54
Cons
Internet Dependency
22
Performance Issues
21
Complex Processes
20
Difficult Configuration
20
Lack of Intuitiveness
17
Webex Calling features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.2
Tenancy Flexibility
Average: 8.7
9.4
Video Conferencing
Average: 8.7
9.3
Native VoIP
Average: 8.9
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,851 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
(1,256)4.1 out of 5
Optimized for quick response
7th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    203
    Customer Support
    125
    Helpful
    111
    Reliability
    103
    Phone Calls
    96
    Cons
    Poor Customer Support
    57
    Customer Service
    52
    Customer Support
    46
    Call Issues
    42
    Complex Processes
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Tenancy Flexibility
    Average: 8.7
    8.6
    Video Conferencing
    Average: 8.7
    8.7
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,351 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,585 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
203
Customer Support
125
Helpful
111
Reliability
103
Phone Calls
96
Cons
Poor Customer Support
57
Customer Service
52
Customer Support
46
Call Issues
42
Complex Processes
41
RingEX features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
8.7
Tenancy Flexibility
Average: 8.7
8.6
Video Conferencing
Average: 8.7
8.7
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,351 Twitter followers
LinkedIn® Page
www.linkedin.com
6,585 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build th

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Restaurants
    Market Segment
    • 36% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fusion Connect: Modern Connectivity and Communications Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    31
    Customer Support
    25
    Ease of Use
    16
    Reliability
    16
    Customer Service
    14
    Cons
    Poor Customer Support
    11
    Customer Service
    10
    Billing Issues
    7
    Complex Processes
    6
    High Cost
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fusion Connect: Modern Connectivity and Communications Solutions features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Tenancy Flexibility
    Average: 8.7
    8.7
    Video Conferencing
    Average: 8.7
    8.3
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Atlanta, Georgia, United States
    Twitter
    @FusionConnectSM
    1,130 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,611 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build th

Users
No information available
Industries
  • Non-Profit Organization Management
  • Restaurants
Market Segment
  • 36% Mid-Market
  • 34% Small-Business
Fusion Connect: Modern Connectivity and Communications Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
31
Customer Support
25
Ease of Use
16
Reliability
16
Customer Service
14
Cons
Poor Customer Support
11
Customer Service
10
Billing Issues
7
Complex Processes
6
High Cost
6
Fusion Connect: Modern Connectivity and Communications Solutions features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
Tenancy Flexibility
Average: 8.7
8.7
Video Conferencing
Average: 8.7
8.3
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
2003
HQ Location
Atlanta, Georgia, United States
Twitter
@FusionConnectSM
1,130 Twitter followers
LinkedIn® Page
www.linkedin.com
1,611 employees on LinkedIn®
(3,438)4.5 out of 5
1st Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Starting at $15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    167
    Ease of Use
    164
    Helpful
    139
    Reliability
    109
    Customer Service
    104
    Cons
    Difficult Configuration
    28
    Complexity
    26
    Call Issues
    25
    Number Issues
    23
    Complex Processes
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nextiva features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Tenancy Flexibility
    Average: 8.7
    8.4
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nextiva
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,650 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
167
Ease of Use
164
Helpful
139
Reliability
109
Customer Service
104
Cons
Difficult Configuration
28
Complexity
26
Call Issues
25
Number Issues
23
Complex Processes
22
Nextiva features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.5
Tenancy Flexibility
Average: 8.7
8.4
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.9
Seller Details
Seller
Nextiva
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,357 Twitter followers
LinkedIn® Page
www.linkedin.com
1,650 employees on LinkedIn®
(1,488)4.4 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
    • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
    • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Features
    90
    Reliability
    63
    Helpful
    57
    Efficiency
    55
    Cons
    Limited Features
    60
    Missing Features
    47
    Inadequate Reporting
    34
    Missing Functionality
    32
    Complexity
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    8.9
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,430 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
  • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
  • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Features
90
Reliability
63
Helpful
57
Efficiency
55
Cons
Limited Features
60
Missing Features
47
Inadequate Reporting
34
Missing Functionality
32
Complexity
30
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
8.9
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,340 Twitter followers
LinkedIn® Page
www.linkedin.com
8,430 employees on LinkedIn®
(110)4.4 out of 5
View top Consulting Services for Cisco Unified Communications Manager (CallManager)
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 48% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Video Conferencing
    3
    Communication
    2
    Customer Service
    2
    Features
    2
    Cons
    Complex Processes
    3
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 48% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Video Conferencing
3
Communication
2
Customer Service
2
Features
2
Cons
Complex Processes
3
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,851 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Enterprise
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Avaya Unified Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Communication
    1
    Customizability
    1
    Customization
    1
    Easy Implementation
    1
    Cons
    Call Drops
    2
    Connection Issues
    2
    Audio Issues
    1
    Audio Problems
    1
    Call Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avaya Unified Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.7
    Video Conferencing
    Average: 8.7
    9.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Avaya
    Year Founded
    2000
    HQ Location
    Durham, North Carolina
    Twitter
    @Avaya
    36,936 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,156 employees on LinkedIn®
    Ownership
    NYSE: AVYA
Product Description
How are these determined?Information
This description is provided by the seller.

Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

Users
No information available
Industries
No information available
Market Segment
  • 61% Enterprise
  • 22% Mid-Market
Avaya Unified Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Communication
1
Customizability
1
Customization
1
Easy Implementation
1
Cons
Call Drops
2
Connection Issues
2
Audio Issues
1
Audio Problems
1
Call Connectivity Issues
1
Avaya Unified Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.7
Video Conferencing
Average: 8.7
9.0
Native VoIP
Average: 8.9
Seller Details
Seller
Avaya
Year Founded
2000
HQ Location
Durham, North Carolina
Twitter
@Avaya
36,936 Twitter followers
LinkedIn® Page
www.linkedin.com
12,156 employees on LinkedIn®
Ownership
NYSE: AVYA
(353)4.3 out of 5
Optimized for quick response
6th Easiest To Use in UCaaS Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTower is a cloud communications solutions provider designed to help businesses enhance their connectivity and collaboration capabilities on a global scale. Established in 2002, CallTower has posit

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 61% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallTower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Helpful
    46
    Customer Service
    39
    Ease of Use
    35
    Reliability
    32
    Cons
    Customer Service
    21
    Poor Customer Support
    14
    Long Wait Times
    13
    Lack of Intuitiveness
    11
    Billing Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTower features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    7.2
    Tenancy Flexibility
    Average: 8.7
    7.7
    Video Conferencing
    Average: 8.7
    7.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallTower
    Company Website
    Year Founded
    2002
    HQ Location
    South Jordan, Utah, United States
    Twitter
    @calltower
    9,058 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTower is a cloud communications solutions provider designed to help businesses enhance their connectivity and collaboration capabilities on a global scale. Established in 2002, CallTower has posit

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 61% Mid-Market
  • 25% Small-Business
CallTower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Helpful
46
Customer Service
39
Ease of Use
35
Reliability
32
Cons
Customer Service
21
Poor Customer Support
14
Long Wait Times
13
Lack of Intuitiveness
11
Billing Issues
8
CallTower features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
7.2
Tenancy Flexibility
Average: 8.7
7.7
Video Conferencing
Average: 8.7
7.9
Native VoIP
Average: 8.9
Seller Details
Seller
CallTower
Company Website
Year Founded
2002
HQ Location
South Jordan, Utah, United States
Twitter
@calltower
9,058 Twitter followers
LinkedIn® Page
www.linkedin.com
237 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Meeting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    20
    Easy Setup
    19
    Simple
    15
    Affordable
    14
    Cons
    Missing Functionality
    7
    Video Quality
    7
    Missing Features
    6
    Audio Issues
    5
    Limited Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Meeting features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.2
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 80% Small-Business
  • 14% Mid-Market
Zoho Meeting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
20
Easy Setup
19
Simple
15
Affordable
14
Cons
Missing Functionality
7
Video Quality
7
Missing Features
6
Audio Issues
5
Limited Features
5
Zoho Meeting features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.2
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.9
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,279 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
(806)4.2 out of 5
Optimized for quick response
8th Easiest To Use in UCaaS Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Easy Communication
    56
    Reliability
    48
    Customer Support
    37
    Features
    33
    Cons
    Customer Service
    19
    Limited Features
    17
    Call Issues
    16
    Glitches
    16
    Customer Support
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Work features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    8.1
    Video Conferencing
    Average: 8.7
    8.6
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    8x8
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Easy Communication
56
Reliability
48
Customer Support
37
Features
33
Cons
Customer Service
19
Limited Features
17
Call Issues
16
Glitches
16
Customer Support
15
8x8 Work features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
8.1
Video Conferencing
Average: 8.7
8.6
Native VoIP
Average: 8.9
Seller Details
Seller
8x8
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,119 Twitter followers
LinkedIn® Page
www.linkedin.com
2,853 employees on LinkedIn®
(3,947)4.4 out of 5
Optimized for quick response
14th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
    • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
    • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Features
    36
    Call Management
    35
    Voice Transcription
    35
    Communication
    34
    Cons
    Call Issues
    26
    Connection Issues
    26
    Recording Issues
    17
    Connectivity Issues
    15
    Call Disconnections
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
  • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
  • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Features
36
Call Management
35
Voice Transcription
35
Communication
34
Cons
Call Issues
26
Connection Issues
26
Recording Issues
17
Connectivity Issues
15
Call Disconnections
14
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
(515)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$15.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intermedia Unite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Ease of Use
    14
    Customer Service
    10
    Reliability
    10
    Intuitive
    9
    Cons
    Customer Support
    3
    Internet Dependency
    3
    Admin Control
    2
    Admin Control Issues
    2
    Connection Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intermedia Unite features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.0
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Sunnyvale, California
    Twitter
    @intermedia_net
    4,595 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 21% Mid-Market
Intermedia Unite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Ease of Use
14
Customer Service
10
Reliability
10
Intuitive
9
Cons
Customer Support
3
Internet Dependency
3
Admin Control
2
Admin Control Issues
2
Connection Issues
2
Intermedia Unite features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.0
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
1993
HQ Location
Sunnyvale, California
Twitter
@intermedia_net
4,595 Twitter followers
LinkedIn® Page
www.linkedin.com
1,269 employees on LinkedIn®
(494)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

    Users
    • President
    • Office Manager
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Business Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Easy Communication
    18
    Calling Features
    15
    Reliability
    15
    VoIP Services
    15
    Cons
    Texting Limitations
    9
    Call Connectivity Issues
    8
    Call Drops
    7
    Customer Service
    7
    Expensive
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Business Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Tenancy Flexibility
    Average: 8.7
    8.6
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

Users
  • President
  • Office Manager
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Vonage Business Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Easy Communication
18
Calling Features
15
Reliability
15
VoIP Services
15
Cons
Texting Limitations
9
Call Connectivity Issues
8
Call Drops
7
Customer Service
7
Expensive
6
Vonage Business Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.6
Tenancy Flexibility
Average: 8.7
8.6
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,180 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®