---
title: i800 Reviews
meta_title: 'i800 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how i800 works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# i800 Reviews
**Vendor:** i800  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About i800
i800, Multi-Channel cloud-hosted next generation conversation platform




## i800 Reviews
  ### 1. Good for the size

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jola M. | Head of Business Systems, Procurement and Planing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about i800?**

I like that in one solution they cover 3 parts of the business cutomer service being the most important to me. I like they easy accesible and fast to reply.

**What do you dislike about i800?**

As much as the company started in 2017 is still relatively small so ajusting it to work with new set up's takes time.

**What problems is i800 solving and how is that benefiting you?**

We deal with a lot of contacts i800 helps optimise that and reduce cost of the Custmer Contact center. We recently moved our enviroment to clod based solution and i800 is alreay there so establishing a connection was simple. It has great reporting options that helps the CC team.



- [View i800 pricing details and edition comparison](https://www.g2.com/products/i800/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+05%3A26%3A32+-0500&secure%5Bsession_id%5D=a2f90274-32a2-483f-99a8-0a22b686e980&secure%5Btoken%5D=efc13092330bf45db9700f86e43ab1dbc23d72e8737b9bef74078c6cdbfb47ec&format=llm_user)

## i800 Features
**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top i800 Alternatives
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