What I appreciate most about SQL Server Support is the efficiency and expertise of the team. They provide quick responses and accurate solutions to the issues I face, ensuring effective resolution. Additionally, the availability of technical support is crucial, providing peace of mind knowing that I can rely on assistance at any time of need. Review collected by and hosted on G2.com.

What do you dislike about DSP?

One thing I don't like about SQL Server Support is the occasional delay in getting answers to more complex issues. In critical situations, prompt issue resolution is crucial, and when the response is delayed, it can have negative impacts on operations. Additionally, there are times when the guidance provided is not as clear, requiring extra effort to understand and implement the proposed solutions. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

Assess your needs: Before selecting a support plan, carefully assess the specific requirements of your database environment. Ensure that the chosen plan addresses the key challenges of your system. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

SQL Server Support is addressing several critical issues, such as optimizing slow queries, resolving transaction locks, managing backups and restores, and providing technical support in cases of unexpected failures. These solutions have significantly benefited my database environment by improving overall system performance, ensuring greater availability, and assisting in preventive maintenance. Review collected by and hosted on G2.com.

Dr. Hernani C.

Co-Founder & CTO

Consulting

Small-Business (50 or fewer emp.)

12/14/2023

"It's a well trusted service with lots of knowledgeable providers"

4.5/5

What do you like best about DSP?

I like that I can access to deep expertise, a broad portfolio of services, and globally experienced partners, probably the best there is. Review collected by and hosted on G2.com.

What do you dislike about DSP?

Finding the right partner can be a bit tricky, as there are many different partners to choose from with varying levels of expertise and experience, which is not a bad thing after all. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

Overall, it's an excellent resource for businesses looking to get the most out of their Cloud technology and investment. The service provides access to best-in-class deep expertise, a broad portfolio of services, and global reach. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

Great network of experienced and knowledgeable partners who have deep expertise in Google Cloud tech and can help with tailored solutions for, I would say any type of business needs. The network provides an easy way of finding the right partner for a given need. Review collected by and hosted on G2.com.

Shanker R.

Chief Information Security Officer & Head Business Continuity

Enterprise (> 1000 emp.)

9/1/2023

"Stable Cloud Service Provider"

4.5/5

What do you like best about DSP?

Stable platform, cloud console is user friendly. In depth Security features. Works well with oracle databases and oracle apps including their finance and HRMS. Easy to deploy and licensing policy is also good. Not seen any downtime of the platform and uptime is better than azure and aws Review collected by and hosted on G2.com.

What do you dislike about DSP?

Skills shortage for staff on cloud platform as compared to azure and aws. Integration with out of box industry standard applications needs enhancements where aws and azure have more options. Billing information section needs slight improvement. Also partner ecosystem need to be enhanced Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

Must consider if using oracle apps or database. Best for non microsoft operation system if wanted fo host in cloud environment Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

We are using oracle expense application (oracle financials) for entire IIFL group and earlier it was hosted on premise and we had issues with the performance of the application and other infra related challenges. Hence it was decided to move fhe oracle application and database to Oracle cloud. So far we have not had any issues and cloud platform is very stable and have not seen infra related issues Review collected by and hosted on G2.com.

Sally C.

Director of Technology & Data Management

Small-Business (50 or fewer emp.)

7/13/2023

"Azure support keeps our infrastructure backed"

4.5/5

What do you like best about DSP?

Azure is most complicated and dangerous if you know too much but are not in the cloud support space. Their teams support provides a level of understanding that I don't have to pretend to have. Review collected by and hosted on G2.com.

What do you dislike about DSP?

Azure is complicated and also vital to business thus putting all our chickens with their cloud support is risky, and we don't like risk. However, they are transparent and fast thus also work well with our agile business model. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

If you host anything in Azure you will not be able to live without their cloud support and knowing they are there is reason to switch to Azure if you have not already. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

Cloud support offers peace of mind. Azure runs everything and thus peace of mind in good support that is available remotely is paramount. Internally and via our IT consultants Azure cloud support maintains a level of understanding. Review collected by and hosted on G2.com.

Firoj S.

DevOps Engineer

Small-Business (50 or fewer emp.)

9/5/2023

"Best Cloud for Databases related stuff"

4.5/5

What do you like best about DSP?

Oracle databases is one of the most liked product, I do like to work with db, its speed is awesome. Review collected by and hosted on G2.com.

What do you dislike about DSP?

Oracle Cloud is not so popular because it is having lesser number of resources/services as compared to competitors and also not easily available for college grads. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

If you want to use OCI for your services in which you just need Infrastructure like VM, sql and networking, then it can be handy as it gives a better latency than others. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

Oracle offers data security, internal threat detection, and highly automated threat remediation infrastructure isolates compute and network resources to ensure that your personal data and traffic are shielded from other users. Review collected by and hosted on G2.com.

Shobhna G.

Client Service Associate (Formerly known as Financial Planning Associate)

Enterprise (> 1000 emp.)

9/28/2023

"An amazing suite of tools for comprehensive everyday work"

5/5

What do you like best about DSP?

This software is one great for implementation during initial phase of the project, their support is very intelligent and very professional and the number of features this tool has to offer is great to use Review collected by and hosted on G2.com.

What do you dislike about DSP?

Sometimes migration can be a little slow and time-consuming for transferring huge amounts of application data across servers Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

One great cloud tool for everyday use for complex tasks Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

Faster and easy deployment for major features across different platforms. Automation with this tool helps to resolve issues such as creating libraries and directories to use for different services across different applications and integrations Review collected by and hosted on G2.com.

Verified User in Chemicals

Mid-Market (51-1000 emp.)

9/28/2023

"DSP Explorer is an excellent Cloud Partner to use for full integration into the Google ecosystem"

3.5/5

What do you like best about DSP?

Google Cloud Partner (DSP) had the expertise and knowledge to help our migration go smoothly and quickly. They were able to recommend how best to set up the databases and architecture in the new environment Review collected by and hosted on G2.com.

What do you dislike about DSP?

DSP was pricey. However, I do not think they were more expensive than competitors, and they provided great value for the cost. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

Do your due diligence and consider all the options out there. While DSP worked best for us, it really is a decision that is organization-specific. You need to evaluate your company's weak areas and determine whether DSP would help with supporting. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

DSP helped us to set up an architecture and data structure for building out our Google Cloud implementation. We were moving from an Oracle backend and needed help with the migration Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/1/2023

"Excellent product & service"

4.5/5

What do you like best about DSP?

Easy data refreshes without any complications. Upgrades are also flexible & easy to do. It has a large user community. It is fast and very secured. Remote connection option along with multiple types of device connection options. Review collected by and hosted on G2.com.

What do you dislike about DSP?

Upgrades in cost structure need to be tracked carefully to make wise cost-effective decisions. Should have more smarter cost plans. The management capabilities are not very great. Sometimes, I face issues with connection tolerance. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

It is easy, flexible and available with multiple useful features. But make sure it has a good return on investment considering the cost. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

Mainly used for analytics. Also, have synced existing local SQL server data by using SQL data sync service, SQL data sync service was already available in the Azure SQL packages. Used built-in features for data labeling, classifications & discovery. Review collected by and hosted on G2.com.

Ambrosia O.

Event Coordinator

Enterprise (> 1000 emp.)

7/13/2023

"Easy and efficient"

5/5

What do you like best about DSP?

The ease of use. It's always nice to have a system that doesn't take extensive training and that our employees can catch on to easily. It cuts down on training which wastes less time and resources Review collected by and hosted on G2.com.

What do you dislike about DSP?

Nothing! We have had no issues with them and we use them continuously. The price is right so no complaints there. All of our employees seem to be satisfied with them so I can't say I dislike any aspect Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

Use it, you won't regret it Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

It's a very helpful support tool. Any time we have questions they are there to walk us through it and make it a seamless process with no worry or doubt. Our employees can all use it quite easily Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/26/2023

"A short review of Azure cloud support"

4/5

What do you like best about DSP?

Azure cloud support provides support to any kind of issues related to the services provided by azure. They provide 24/7 support but it depends of the plan which you have subscribed. If you have premium support plan subscription then the resonsonse time is way faster & resolution is also fast. Review collected by and hosted on G2.com.

What do you dislike about DSP?

The subscription plans are costly which is a blocker for the small organizations to afford the Azure support service. For the basic plan it does not have any direct support, the user have to use the forum community, or the document provided in response to the query. In a case of urgency the slow response time of the support can be a loss for someone. Review collected by and hosted on G2.com.