Symphony Reviews & Product Details

Symphony is a great, easy to use, enterprise level messaging app.

It is not only purpose-built but also a high-security means of communication.

It is a robust and highly adaptable solution with many great features such as the Federation implementation that allows you to securely communicate with external networks such as WhatsApp/WeChat/SMS. Easy chatbot creation through their open API framework as well as the ability to embed Symphony within other applications for easy access in a fast paced environment.

Some of it's latest and most astonishing work include their integration of AI and Analytics tools such as Trending Topics as well as their award-winning Trader Voice system.

We have implemented/created many great ideas using Symphony. However, a great part for achieving this has also been thanks to the swift and constant proficient support provided by the Customer Support team.

All in all, Symphony is a constantly evolving platform, keeping up with the latest trends in the Financial/Technological market, most definitely a powerful messaging platform. Review collected by and hosted on G2.com.

There's nothing to dislike about Symphony Review collected by and hosted on G2.com.

The support provided by our dedicated customer specialists is excellent as they know our use cases and what we need from Symphony. They are open to suggestions and provide training for our users when requested with office visits when requested. Review collected by and hosted on G2.com.

There is nothing I dislike about Symphony, however if there was one thing I'd like to see improve it would be the more widespread use of Symphony in other organizations. Review collected by and hosted on G2.com.

Great for companies that are in the financial industry as well as allowing for a dense chat layout that doesn't take up a lot of screen real-estate Review collected by and hosted on G2.com.

Compared to platforms like Slack and MS Teams, Symphony has less frills and is more business oriented. While not a dislike, this does mean it can be behind in some features you would find in those other platforms Review collected by and hosted on G2.com.

The platform is easy to use, and I appreciate the user interface. Customer support stands out as well, especially their quick response time and level of engagement. Review collected by and hosted on G2.com.

As an Android mobile user, I don't always receive notifications consistently. I have to log in at least once a day on my mobile device to ensure I get the notifications. Review collected by and hosted on G2.com.

The continuous improvement to the functionality and reliability Review collected by and hosted on G2.com.

It would be good if Symphony could translate Foreign languages within a chat Review collected by and hosted on G2.com.

I appreciate how easy it is to use, and I am especially impressed by the customer support, which is excellent. Review collected by and hosted on G2.com.

I don't have any specific downsides to mention. Review collected by and hosted on G2.com.

The software helps to communicate across various division and also let know if a coworker is busy in a meeting, out of office or available. it is easy to chat and bring quick resolution to issues. It can also share snip and emojis or even create a group for large audience. Review collected by and hosted on G2.com.

The downside of symphony is occasionally the system is down and lacks group call feature. Review collected by and hosted on G2.com.

Mostly in symphony, I like the availability of multiple features in the same place like voice solutions, messaging and mostly with the integrated solutions which they offer, I used to save my time. Review collected by and hosted on G2.com.

Bit lagging when it comes to its voice solutions. They can improve on that part even more in order to compete with the competitors. Review collected by and hosted on G2.com.

Symphony is one of the best tool to communicate to other employees in the organization,mostly all the reputed organization s are using, which is easy to communicate across the companies, Best part is that add group chat for communicating to discuss the issues and it's very user friendly I'm highly recomend to use this software tool Review collected by and hosted on G2.com.

Honestly I don't have any dislikes but one thing I can say you can connect across the organization which might data leakge Review collected by and hosted on G2.com.

The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics. Review collected by and hosted on G2.com.

It is very expensive and remains difficult to learn. Review collected by and hosted on G2.com.