Symphony is a great, easy to use, enterprise level messaging app. It is not only purpose-built but also a high-security means of communication. It is a robust and highly adaptable solution with many great features such as the Federation implementation that allows you to securely communicate with external networks such as WhatsApp/WeChat/SMS. Easy chatbot creation through their open API framework as well as the ability to embed Symphony within other applications for easy access in a fast paced environment. Some of it's latest and most astonishing work include their integration of AI and Analytics tools such as Trending Topics as well as their award-winning Trader Voice system. We have implemented/created many great ideas using Symphony. However, a great part for achieving this has also been thanks to the swift and constant proficient support provided by the Customer Support team. All in all, Symphony is a constantly evolving platform, keeping up with the latest trends in the Financial/Technological market, most definitely a powerful messaging platform.

The support provided by our dedicated customer specialists is excellent as they know our use cases and what we need from Symphony. They are open to suggestions and provide training for our users when requested with office visits when requested.

I appreciate how easy it is to use, and I am especially impressed by the customer support, which is excellent.