Overall Satisfaction Score
99
The Top 20 UCaaS Platforms
Check out this list of the top UCaaS Platforms products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 UCaaS Platforms
Top Industries of Reviewers:
Information Technology and Services
39%
Computer Software
29%
Education Management
17%
Marketing and Advertising
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
97
Top Industries of Reviewers:
Insurance
27%
Information Technology and Services
27%
Financial Services
25%
Law Practice
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
90
Top Industries of Reviewers:
Information Technology and Services
56%
Computer Software
25%
Financial Services
10%
Hospital & Health Care
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.4
8.9
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
87
Top Industries of Reviewers:
Information Technology and Services
37%
Computer Software
26%
Consulting
21%
Marketing and Advertising
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
80
Top Industries of Reviewers:
Computer Software
35%
Information Technology and Services
30%
Consumer Services
20%
Business Supplies and Equipment
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
60%
Government Administration
13%
Financial Services
13%
Food & Beverages
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
61%
Computer Software
14%
Telecommunications
13%
Marketing and Advertising
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
35%
Manufacturing
24%
Telecommunications
24%
Legal Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.1
Ease of Setup
Average: 9.3
8.7
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 9.3
8.4
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
29%
Consumer Electronics
14%
Design
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
68
Top Industries of Reviewers:
Computer Software
48%
Information Technology and Services
23%
Marketing and Advertising
17%
Real Estate
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.3
8.5
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
67
Top Industries of Reviewers:
Hospital & Health Care
50%
Accounting
17%
Automotive
17%
Education Management
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
67
Top Industries of Reviewers:
Information Technology and Services
31%
Financial Services
27%
Computer Software
22%
Insurance
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.3
8.7
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
66
Top Industries of Reviewers:
Telecommunications
63%
Consumer Services
13%
Food Production
13%
Health, Wellness and Fitness
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
41%
Financial Services
22%
Marketing and Advertising
19%
Insurance
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
63
Top Industries of Reviewers:
Telecommunications
44%
Computer Networking
20%
Information Technology and Services
20%
Computer & Network Security
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
61
Top Industries of Reviewers:
Telecommunications
41%
Information Technology and Services
35%
Construction
12%
Computer & Network Security
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
60
Top Industries of Reviewers:
Computer Software
34%
Information Technology and Services
31%
Hospital & Health Care
18%
Real Estate
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
59
Top Industries of Reviewers:
Information Technology and Services
63%
Computer Software
15%
Staffing and Recruiting
13%
Education Management
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
56
Top Industries of Reviewers:
Marketing and Advertising
69%
Internet
18%
Information Technology and Services
7%
Consumer Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
55
Top Industries of Reviewers:
Hospital & Health Care
33%
Construction
33%
Information Technology and Services
22%
Apparel & Fashion
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 9.3
9.4
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