Overall Satisfaction Score
98
The Top 20 UCaaS Platforms
Check out this list of the top UCaaS Platforms products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 UCaaS Platforms
Top Industries of Reviewers:
Information Technology and Services
39%
Computer Software
29%
Education Management
16%
Marketing and Advertising
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.2
9.3
Overall Satisfaction Score
81
Top Industries of Reviewers:
Information Technology and Services
27%
Insurance
27%
Financial Services
26%
Law Practice
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
56%
Computer Software
25%
Financial Services
10%
Hospital & Health Care
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
40%
Hospital & Health Care
20%
Human Resources
20%
Graphic Design
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
60%
Government Administration
13%
Financial Services
13%
Food & Beverages
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.2
10.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Hospital & Health Care
50%
Automotive
17%
Accounting
17%
Education Management
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.2
9.6
Overall Satisfaction Score
73
Top Industries of Reviewers:
Computer Software
35%
Information Technology and Services
26%
Consumer Services
22%
Accounting
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
73
Top Industries of Reviewers:
Computer Software
39%
Information Technology and Services
23%
Writing and Editing
21%
Consulting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.2
9.3
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
29%
Consumer Electronics
14%
Design
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.2
9.9
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
63%
Computer Software
15%
Staffing and Recruiting
13%
Education Management
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.2
9.8
Overall Satisfaction Score
68
Top Industries of Reviewers:
Telecommunications
63%
Consumer Services
13%
Food Production
13%
Health, Wellness and Fitness
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.2
9.5
Overall Satisfaction Score
66
Top Industries of Reviewers:
Information Technology and Services
32%
Financial Services
27%
Computer Software
22%
Insurance
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.4
8.9
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
63
Top Industries of Reviewers:
Telecommunications
44%
Computer Networking
20%
Information Technology and Services
20%
Computer & Network Security
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.2
9.2
Overall Satisfaction Score
63
Top Industries of Reviewers:
Information Technology and Services
62%
Computer Software
15%
Telecommunications
12%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.1
Ease of Setup
Average: 9.4
8.8
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.2
8.6
Overall Satisfaction Score
63
Top Industries of Reviewers:
Information Technology and Services
35%
Manufacturing
24%
Telecommunications
22%
Non-Profit Organization Management
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.4
8.8
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.2
8.5
Overall Satisfaction Score
63
Top Industries of Reviewers:
Computer Software
48%
Information Technology and Services
23%
Marketing and Advertising
17%
Real Estate
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
8.6
Ease of Admin
Average: 9.2
8.8
Overall Satisfaction Score
62
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
29%
Consumer Services
14%
Education Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.4
7.4
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.2
8.3
Overall Satisfaction Score
60
Top Industries of Reviewers:
Hospital & Health Care
30%
Construction
30%
Accounting
20%
Computer Software
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.2
9.4
Overall Satisfaction Score
60
Top Industries of Reviewers:
Marketing and Advertising
69%
Internet
18%
Information Technology and Services
7%
Consumer Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.4
8.8
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.2
8.9
Overall Satisfaction Score
59
Top Industries of Reviewers:
Staffing and Recruiting
30%
Computer Software
30%
Financial Services
21%
Information Technology and Services
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.4
9.3
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.2
8.4
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