Overall Satisfaction Score
98
The Top 20 UCaaS Platforms
Check out this list of the top UCaaS Platforms products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 UCaaS Platforms
Top Industries of Reviewers:
Information Technology and Services
39%
Computer Software
29%
Education Management
16%
Marketing and Advertising
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.5
9.4
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 8.8
9.2
Overall Satisfaction Score
82
Top Industries of Reviewers:
Insurance
28%
Information Technology and Services
26%
Financial Services
26%
Hospital & Health Care
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.8
9.1
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
56%
Computer Software
25%
Financial Services
10%
Marketing and Advertising
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.5
9.5
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 8.8
9.4
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
60%
Government Administration
13%
Financial Services
13%
Food & Beverages
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.5
10.0
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.8
10.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Information Technology and Services
40%
Graphic Design
20%
Hospital & Health Care
20%
Defense & Space
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.8
9.6
Overall Satisfaction Score
73
Top Industries of Reviewers:
Hospital & Health Care
50%
Automotive
17%
Accounting
17%
Education Management
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 8.8
9.7
Overall Satisfaction Score
73
Top Industries of Reviewers:
Computer Software
36%
Writing and Editing
22%
Information Technology and Services
22%
Consulting
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 8.9
9.7
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 8.8
9.3
Overall Satisfaction Score
72
Top Industries of Reviewers:
Computer Software
35%
Information Technology and Services
26%
Consumer Services
22%
Accounting
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.5
9.5
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.8
9.4
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
29%
Consumer Electronics
14%
Design
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.8
9.8
Overall Satisfaction Score
68
Top Industries of Reviewers:
Telecommunications
63%
Consumer Services
13%
Food Production
13%
Health, Wellness and Fitness
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 9.5
9.4
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.8
9.5
Overall Satisfaction Score
67
Top Industries of Reviewers:
Computer Software
47%
Information Technology and Services
23%
Marketing and Advertising
17%
Real Estate
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 8.9
9.1
Ease of Setup
Average: 9.5
9.1
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 8.8
8.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Information Technology and Services
63%
Computer Software
15%
Staffing and Recruiting
13%
Education Management
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 8.9
9.2
Ease of Setup
Average: 9.5
9.9
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 8.8
9.3
Overall Satisfaction Score
64
Top Industries of Reviewers:
Staffing and Recruiting
50%
Consumer Services
17%
Hospital & Health Care
17%
Computer Software
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 8.9
0.0
Ease of Setup
Average: 9.5
10.0
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.8
0.0
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
38%
Financial Services
24%
Computer Software
19%
Hospital & Health Care
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 8.9
8.8
Ease of Setup
Average: 9.5
8.8
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 8.8
9.0
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
42%
Telecommunications
37%
Education Management
11%
Construction
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 8.9
9.3
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.8
8.9
Overall Satisfaction Score
63
Top Industries of Reviewers:
Information Technology and Services
41%
Financial Services
23%
Marketing and Advertising
19%
Insurance
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 8.9
8.9
Ease of Setup
Average: 9.5
9.2
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 8.8
9.2
Overall Satisfaction Score
62
Top Industries of Reviewers:
Information Technology and Services
35%
Manufacturing
24%
Telecommunications
22%
Non-Profit Organization Management
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 8.9
9.2
Ease of Setup
Average: 9.5
8.8
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 8.8
8.6
Overall Satisfaction Score
62
Top Industries of Reviewers:
Telecommunications
44%
Computer Networking
20%
Information Technology and Services
20%
Computer & Network Security
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 8.9
9.2
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.3
8.5
Ease of Admin
Average: 8.8
9.1
Overall Satisfaction Score
62
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
29%
Consumer Services
14%
Education Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 8.9
7.4
Ease of Setup
Average: 9.5
9.8
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.8
8.3
Overall Satisfaction Score
62
Top Industries of Reviewers:
Computer & Network Security
25%
Facilities Services
25%
Financial Services
25%
Banking
25%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 8.9
9.6
Ease of Setup
Average: 9.5
9.4
Quality of Support
Average: 9.3
8.1
Ease of Admin
Average: 8.8
9.6