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Top Free UCaaS Platforms

Check out our list of free UCaaS Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all UCaaS Platforms to ensure you get the right product.

View Free UCaaS Platforms

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
39 UCaaS Platforms Products Available
(55,323)4.5 out of 5
Optimized for quick response
4th Easiest To Use in UCaaS Platforms software
View top Consulting Services for Zoom Workplace
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a platform that facilitates video meetings, online collaboration, and communication through features such as screen sharing, virtual whiteboards, and instant messaging.
    • Users frequently mention the ease of use, high-quality audio and video, and the ability to host large meetings with breakout room functionality as standout features of Zoom Workplace.
    • Users mentioned issues with occasional lag, audio quality, and the complexity of admin settings, as well as the high cost and limitations of the free version.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    8.8
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,047,270 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,432 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a platform that facilitates video meetings, online collaboration, and communication through features such as screen sharing, virtual whiteboards, and instant messaging.
  • Users frequently mention the ease of use, high-quality audio and video, and the ability to host large meetings with breakout room functionality as standout features of Zoom Workplace.
  • Users mentioned issues with occasional lag, audio quality, and the complexity of admin settings, as well as the high cost and limitations of the free version.
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
8.8
Native VoIP
Average: 8.9
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,047,270 Twitter followers
LinkedIn® Page
www.linkedin.com
12,432 employees on LinkedIn®
(18,600)4.2 out of 5
5th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.7
    9.1
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Internet
    AI
    The best aspect of Webex Suite is that it brings calling, meetings, and messaging together in one unified interface. It also delivers excellent... Read review
    Verified User in Alternative Medicine
    AA
    I truly appreciate how the Webex Suite unifies meetings, calling, and secure messaging into a single platform, which caters to modern hybrid... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.7
9.1
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Verified User in Internet
AI
The best aspect of Webex Suite is that it brings calling, meetings, and messaging together in one unified interface. It also delivers excellent... Read review
Verified User in Alternative Medicine
AA
I truly appreciate how the Webex Suite unifies meetings, calling, and secure messaging into a single platform, which caters to modern hybrid... Read review
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,851 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®

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(3,947)4.4 out of 5
Optimized for quick response
14th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
    • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
    • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
  • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
  • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
(1,256)4.1 out of 5
Optimized for quick response
7th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Tenancy Flexibility
    Average: 8.7
    8.6
    Video Conferencing
    Average: 8.7
    8.7
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Hospital & Health Care
    AH
    First, EXCELLENT PRODUCT, and FANTASTIC RC ACCOUNT MANAGEMENT TEAM! All products are very easy to use and implementing was pain free! Read review
    Mary C.
    MC
    I appreciate that RingEX is user-friendly, which significantly simplifies my interactions and enhances efficiency when reaching out to multiple... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,351 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,585 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
RingEX features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
8.7
Tenancy Flexibility
Average: 8.7
8.6
Video Conferencing
Average: 8.7
8.7
Native VoIP
Average: 8.9
Verified User in Hospital & Health Care
AH
First, EXCELLENT PRODUCT, and FANTASTIC RC ACCOUNT MANAGEMENT TEAM! All products are very easy to use and implementing was pain free! Read review
Mary C.
MC
I appreciate that RingEX is user-friendly, which significantly simplifies my interactions and enhances efficiency when reaching out to multiple... Read review
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,351 Twitter followers
LinkedIn® Page
www.linkedin.com
6,585 employees on LinkedIn®
(756)4.5 out of 5
Optimized for quick response
View top Consulting Services for CallTrackingMetrics
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Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTrackingMetrics features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    9.4
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Marketing and Advertising
    AM
    The implementation is easy and seamless, never had an issue Read review
    OV
    I enjoy the flexibility that is offered using CTM's platform. CTM allows you to create custom triggers for almost any situation or activity that... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,803 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CallTrackingMetrics features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.6
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
9.4
Native VoIP
Average: 8.9
Verified User in Marketing and Advertising
AM
The implementation is easy and seamless, never had an issue Read review
OV
I enjoy the flexibility that is offered using CTM's platform. CTM allows you to create custom triggers for almost any situation or activity that... Read review
Seller Details
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,803 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(1,488)4.4 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
    • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
    • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    8.9
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,430 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
  • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
  • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
8.9
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,340 Twitter followers
LinkedIn® Page
www.linkedin.com
8,430 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Meeting features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.2
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Vibhor S.
    VS
    Cost effective, and easy to use, features are ok. Read review
    TG
    I like everything about Zoho Meeting it comes in hand a lot Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 80% Small-Business
  • 14% Mid-Market
Zoho Meeting features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.2
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.9
Vibhor S.
VS
Cost effective, and easy to use, features are ok. Read review
TG
I like everything about Zoho Meeting it comes in hand a lot Read review
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,279 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
(434)4.6 out of 5
2nd Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

    Users
    • CEO
    • Director
    Industries
    • Staffing and Recruiting
    • Insurance
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringover features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.5
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    9.3
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Kévin G.
    KG
    Ringover is a professional communication solution that stands out for its ease of use and efficiency. I particularly appreciate its intuitive... Read review
    Paul D.
    PD
    Easy to use and simple for employees, making the entire process smooth and hassle-free. Overall, the experience was excellent from start to finish,... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringover
    Year Founded
    2018
    HQ Location
    Montrouge
    Twitter
    @ringoverapp
    864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    214 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

Users
  • CEO
  • Director
Industries
  • Staffing and Recruiting
  • Insurance
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
Ringover features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.5
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
9.3
Native VoIP
Average: 8.9
Kévin G.
KG
Ringover is a professional communication solution that stands out for its ease of use and efficiency. I particularly appreciate its intuitive... Read review
Paul D.
PD
Easy to use and simple for employees, making the entire process smooth and hassle-free. Overall, the experience was excellent from start to finish,... Read review
Seller Details
Seller
Ringover
Year Founded
2018
HQ Location
Montrouge
Twitter
@ringoverapp
864 Twitter followers
LinkedIn® Page
www.linkedin.com
214 employees on LinkedIn®
(515)4.4 out of 5
12th Easiest To Use in UCaaS Platforms software
View top Consulting Services for 3CX
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 42% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    8.6
    Video Conferencing
    Average: 8.7
    9.7
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Brandon B.
    BB
    The price is 2nd to none for sure and it does work well on call quality. Read review
    Abi G.
    AG
    3CX stands out for its flexible deployment, robust feature set, and cost-effective plans, including a free version for up to 10 users Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    29,349 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 42% Small-Business
3CX features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
8.6
Video Conferencing
Average: 8.7
9.7
Native VoIP
Average: 8.9
Brandon B.
BB
The price is 2nd to none for sure and it does work well on call quality. Read review
Abi G.
AG
3CX stands out for its flexible deployment, robust feature set, and cost-effective plans, including a free version for up to 10 users Read review
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
29,349 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
Entry Level Price:$23.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the

    Users
    • Office Manager
    • Owner
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 18% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • net2phone features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    7.9
    Video Conferencing
    Average: 8.7
    8.5
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Spencer M.
    SM
    I have used several different VOIP providers and Net2phone delivers on service and price. I have setup many clients of mine with Net2phone and... Read review
    Verified User in Telecommunications
    UT
    Their Customer support team is really hands on and gets things resolved. Also not too expensive. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    net2phone
    Year Founded
    1996
    HQ Location
    Newark, NJ
    Twitter
    @net2phone
    1,906 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the

Users
  • Office Manager
  • Owner
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 18% Mid-Market
net2phone features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
7.9
Video Conferencing
Average: 8.7
8.5
Native VoIP
Average: 8.9
Spencer M.
SM
I have used several different VOIP providers and Net2phone delivers on service and price. I have setup many clients of mine with Net2phone and... Read review
Verified User in Telecommunications
UT
Their Customer support team is really hands on and gets things resolved. Also not too expensive. Read review
Seller Details
Seller
net2phone
Year Founded
1996
HQ Location
Newark, NJ
Twitter
@net2phone
1,906 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    @work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • @work features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    10.0
    Video Conferencing
    Average: 8.7
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Education Management
    UE
    I like the UI. It is functional and super easy to use for sharing and collaborating with my team. Read review
    ปุญญิศา .
    Using @Work lead us to have better ability to communicate with our people in every situation. It’s easy for staffs to follow up about internal... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    eUnite
    Year Founded
    2003
    HQ Location
    Irvine, US
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

@work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.

Users
No information available
Industries
No information available
Market Segment
  • 38% Small-Business
  • 31% Mid-Market
@work features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
10.0
Video Conferencing
Average: 8.7
0.0
No information available
Verified User in Education Management
UE
I like the UI. It is functional and super easy to use for sharing and collaborating with my team. Read review
ปุญญิศา .
Using @Work lead us to have better ability to communicate with our people in every situation. It’s easy for staffs to follow up about internal... Read review
Seller Details
Seller
eUnite
Year Founded
2003
HQ Location
Irvine, US
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avaya Unified Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.7
    Video Conferencing
    Average: 8.7
    9.0
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Banking
    AB
    communicating with our head office in Nigeria is seamless Read review
    DS
    This is one of the cost-effective alternatives to scheduling and hosting virtual meetings without leaving your office. The interface is amazing and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Avaya
    Year Founded
    2000
    HQ Location
    Durham, North Carolina
    Twitter
    @Avaya
    36,936 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,156 employees on LinkedIn®
    Ownership
    NYSE: AVYA
Product Description
How are these determined?Information
This description is provided by the seller.

Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

Users
No information available
Industries
No information available
Market Segment
  • 61% Enterprise
  • 22% Mid-Market
Avaya Unified Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.7
Video Conferencing
Average: 8.7
9.0
Native VoIP
Average: 8.9
Verified User in Banking
AB
communicating with our head office in Nigeria is seamless Read review
DS
This is one of the cost-effective alternatives to scheduling and hosting virtual meetings without leaving your office. The interface is amazing and... Read review
Seller Details
Seller
Avaya
Year Founded
2000
HQ Location
Durham, North Carolina
Twitter
@Avaya
36,936 Twitter followers
LinkedIn® Page
www.linkedin.com
12,156 employees on LinkedIn®
Ownership
NYSE: AVYA
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX Programmable Cloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    6.7
    Tenancy Flexibility
    Average: 8.7
    8.3
    Video Conferencing
    Average: 8.7
    6.7
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Broadcast Media
    UB
    Using EnableX Video Meeting, I feel comfortable and have effortless communication with my family members, friends, clients, and live broadcast... Read review
    Savitha S.
    SS
    A user-friendly interface and easy setup. Features like screen sharing, recording, and chat are efficient. Robust security features are additional... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VCLOUDX
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 31% Mid-Market
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
6.7
Tenancy Flexibility
Average: 8.7
8.3
Video Conferencing
Average: 8.7
6.7
Native VoIP
Average: 8.9
Verified User in Broadcast Media
UB
Using EnableX Video Meeting, I feel comfortable and have effortless communication with my family members, friends, clients, and live broadcast... Read review
Savitha S.
SS
A user-friendly interface and easy setup. Features like screen sharing, recording, and chat are efficient. Robust security features are additional... Read review
Seller Details
Seller
VCLOUDX
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
116 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    8.3
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Cassiane N.
    CN
    I had a really great experience with the Rocket Chat app! The interface is intuitive and easy to use, which makes team communication much more... Read review
    AJ
    It fulfills all my internal communication needs. Public, Private channels & Direct messaging are the best features that i like most Very easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 36% Small-Business
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
8.3
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.9
Cassiane N.
CN
I had a really great experience with the Rocket Chat app! The interface is intuitive and easy to use, which makes team communication much more... Read review
AJ
It fulfills all my internal communication needs. Public, Private channels & Direct messaging are the best features that i like most Very easy... Read review
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,413 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Entry Level Price:$18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VirtualPBX is a leading provider of business communication solutions, offering a suite of products designed to help companies of all sizes connect with their customers and teams. The three core produc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VirtualPBX features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Bernard G.
    BG
    The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
    Verified User in Information Technology and Services
    UI
    Customer service without a doubt. Everyone has been pleasant and fast. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    San Jose, CA
    Twitter
    @VirtualPBX
    5,400 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VirtualPBX is a leading provider of business communication solutions, offering a suite of products designed to help companies of all sizes connect with their customers and teams. The three core produc

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
VirtualPBX features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
0.0
No information available
0.0
No information available
Bernard G.
BG
The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
Verified User in Information Technology and Services
UI
Customer service without a doubt. Everyone has been pleasant and fast. Read review
Seller Details
Year Founded
1997
HQ Location
San Jose, CA
Twitter
@VirtualPBX
5,400 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®