# Best Survey Software - Page 18 *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Best Survey Software At A Glance - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Surveybox Surveybox.ai is an all-in-one software solution designed to help users create surveys, gather feedback, and manage customer experiences efficiently. This platform integrates various functionalities, allowing businesses to streamline their feedback processes and gain valuable insights into customer sentiment and preferences. By harnessing the power of artificial intelligence, Surveybox.ai enables organizations to not only collect data but also analyze it effectively, making it a comprehensive tool for enhancing customer engagement. Targeted at businesses of all sizes, Surveybox.ai caters to marketing teams, customer service departments, and product managers who seek to understand their customers better. The platform is particularly useful for organizations looking to enhance their customer experience by gathering actionable feedback. Whether it’s for product development, service improvement, or customer satisfaction analysis, Surveybox.ai provides the necessary tools to facilitate these processes. Its user-friendly interface allows users to create surveys in minutes, ensuring that gathering feedback does not become a cumbersome task. One of the standout features of Surveybox.ai is its ability to automate follow-up actions based on survey responses. This means that businesses can engage with customers promptly, addressing any concerns or acknowledging positive feedback without manual intervention. The automation capabilities not only save time but also enhance the overall customer experience by ensuring timely communication. Additionally, the platform offers robust analytics tools that help users interpret the data collected, providing insights into customer sentiment and the Voice of the Customer (VoC). Surveybox.ai distinguishes itself from other survey tools through its seamless integration of various functionalities into a single platform. Users can manage their surveys, responses, and insights all in one place, which simplifies the workflow and reduces the need for multiple tools. The AI-powered features further enhance the platform's capabilities, allowing for advanced data analysis and trend identification that can inform strategic decisions. By providing a holistic view of customer feedback and experience, Surveybox.ai empowers businesses to make data-driven decisions that can lead to improved customer satisfaction and loyalty. Overall, Surveybox.ai serves as a comprehensive solution for organizations aiming to elevate their customer experience initiatives. With its combination of survey creation, feedback collection, automation, and insightful analytics, it positions itself as a valuable resource for any business looking to understand and respond to their customers effectively. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1560488&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fpage%3D18&secure%5Btoken%5D=5a276e4aaacccaa0c2f799508c921839caebb430033ec20162154554918c5c4d&secure%5Burl%5D=https%3A%2F%2Fsurveybox.ai%2Fpricing%2Flifetime&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [ZipSurvey](https://www.g2.com/products/zipsurvey/reviews) Get the answers to your most important questions. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [ZipSurvey](https://www.g2.com/sellers/zipsurvey) - **HQ Location:** Tulsa, US - **Twitter:** @zipsurvey (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zipsurvey/about/ (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Small-Business ### 2. [Antlere](https://www.g2.com/products/antlere/reviews) Antlere is a state-of-the-art Customer Experience Management (CEM) platform designed for SMEs and large enterprises. It enables businesses to measure customer experience, gain actionable insights, and engage customers to foster better relationships—far beyond the capabilities of traditional CEM platforms. In the US alone, nearly $62 billion is lost to poor customer experience, highlighting the crucial need for businesses to differentiate themselves through exceptional customer experiences. While only 7% of companies exceed customer expectations, a staggering 70% fail to meet them, with 23% on the borderline. Antlere empowers businesses to understand what constitutes a great experience and make modified products, services, and organizational decisions to enhance customer experience across all channels. With just a 5% improvement in customer retention, companies can boost profitability by 25% to 100%. Specializing in customer experience management services, technologies, customer engagement, Net Promoter Score (NPS), CSAT, market research technology, and employee feedback and engagement tech, Antlere is the ultimate solution for businesses seeking to excel in customer experience management. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Antlere](https://www.g2.com/sellers/antlere) - **Year Founded:** 2016 - **HQ Location:** Lahore, PK - **Twitter:** @Antlere (422 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/antlere-global/ (30 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 3. [Arris Intelligence](https://www.g2.com/products/arris-intelligence/reviews) An on demand data collection platform helping companies get high quality training data for machine learning and AI. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Aris AI](https://www.g2.com/sellers/aris-ai) - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/arisai/ (32 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 4. [Askium](https://www.g2.com/products/askium/reviews) Askium is a cloud-based assessment and survey platform for businesses, educational institutions, and training providers. It enables organizations to create, manage, and analyze quizzes, exams, and surveys for employee training, candidate testing, student evaluation, and customer research. With AI-generated questions, multilingual support, and LMS integrations, Askium helps teams streamline assessment workflows and improve performance tracking. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Askium](https://www.g2.com/sellers/askium) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/askium-org/ (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 5. [Aweform](https://www.g2.com/products/aweform/reviews) With Aweform you can quickly and easily create professional looking forms and share with the world. With a focus on speed and an awesome user experience Aweform lets you present your company in the best light. Get started for free with no coding required. Use our attractive templates or create your own unique look. Create any type of form: Sign-up forms, Polls, Surveys, Questionnaires and Quizzes. Enjoy advanced features such as Score Rules and the ability to Jump To specific questions based on previous answers or pre-supplied values. Forms can be embedded straight on your webpage, and of course all forms are mobile friendly. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Aweform](https://www.g2.com/sellers/aweform) - **HQ Location:** N/A - **Twitter:** @aweform (6 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 6. [Boolean](https://www.g2.com/products/boolean/reviews) Send single question yes/no surveys and get feedback. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Booleanapp](https://www.g2.com/sellers/booleanapp) - **Year Founded:** 2016 - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** http://www.linkedin.com/company/boolean-app (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 7. [C-ASK](https://www.g2.com/products/c-ask/reviews) C-ASK is a cloud-based surveys and forms tool that allows you to build beautiful, conversational surveys that will get you a higher completion rate. You can also share surveys via multiple channels and get insights from detailed reports. It empowers you to build and design surveys and forms with effortlessness, helping you to upturn your signups and gather more consumer data and feedback. These can vary from simple opt-in forms to more sophisticated consumer service satisfaction or market research surveys. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [ContinuSys](https://www.g2.com/sellers/continusys) - **Year Founded:** 2001 - **HQ Location:** Newstead, AU - **Twitter:** @continu_sys (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/continusys (3 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 8. [Centra CX](https://www.g2.com/products/centra-cx/reviews) CentraCX VOC is a Voice of the Customer survey platform that enables organisations to Collect, Understand and Action customer feedback. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Centra CX](https://www.g2.com/sellers/centra-cx) - **HQ Location:** Melbourne, AU - **LinkedIn® Page:** https://www.linkedin.com/company/centracx-voc/?originalSubdomain=au (5 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 9. [Conjointly](https://www.g2.com/products/conjointly/reviews) Conjointly is an all-in-one survey research platform. It gives you access to millions of real human respondents, support from experienced researchers, and easy-to-use advanced tools such as conjoint analysis, text analytics, video surveys, and concept testing. All-in-one survey platform Trusted by global brands, Conjointly has all the functionality you expect from a survey platform. What’s more, it streamlines finding respondents, survey translation, analysing data via online dashboards, and direct exports to PowerPoint. Easy-to-use advanced tools Conjointly brings the best out of time-tested survey research methods, packaging them into simple tools for discrete choice methods (conjoint analysis), Van Westendorp, Gabor-Granger, monadic concept testing, and more. Quality-first sampling Reliable market research starts with quality sample. With access to millions of consumer and healthcare research participants, tailored Predefined panels, manual and automatic quality checks, we prioritise quality, guarantee real human respondents and deliver on speed and cost. Accessible support Conjointly offers accessible and reliable support to users of self-serve tools and on-demand custom projects. Our team are the experts in product and pricing research techniques. **Total Reviews:** 1 **Seller Details:** - **Seller:** [Conjointly](https://www.g2.com/sellers/conjointly) - **Year Founded:** 2016 - **HQ Location:** Pyrmont, AU - **Twitter:** @conjointonline (568 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/conjointly/ (57 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 10. [Conveo](https://www.g2.com/products/conveo/reviews) Conveo is a cutting-edge qualitative research platform that leverages artificial intelligence to provide users with scalable insights. Designed for research, user experience (UX), and insights teams, Conveo transforms the traditional qualitative research process by offering an always-on AI interviewer that can operate across various markets, languages, and demographic segments. This innovative approach allows organizations to gather deep insights in a matter of days rather than weeks, streamlining the research process and enhancing decision-making capabilities. Targeted at professionals involved in product launches, concept refinement, and behavioral exploration, Conveo caters to a diverse range of users, from solo researchers to large enterprise insight teams. The platform is particularly beneficial for those who require quick access to qualitative data without sacrificing depth or quality. By facilitating dynamic, real-time conversations that adapt to the respondent's input, Conveo ensures that interviews feel natural and engaging, eliminating the constraints of traditional scripted formats. One of the standout features of Conveo is its global reach, enabling users to conduct multilingual and asynchronous interviews without the logistical challenges typically associated with scheduling and moderation. This capability allows teams to gather insights from a broader audience, enhancing the richness of the data collected. Additionally, Conveo's multimodal analysis engine goes beyond simple transcription, automatically interpreting tone, facial expressions, and emotional nuances, providing a more comprehensive understanding of respondent feedback. The platform also features auto-summarized dashboards that convert raw interview data into structured insights, including themes, quotes, clips, and charts, all without the need for manual synthesis. This functionality not only saves time but also produces board-ready insights that are easily digestible for stakeholders. Furthermore, the Ask-Anything Repository allows users to search through past research effortlessly, enabling teams to retrieve relevant insights quickly and effectively, thereby acting as a collective memory for qualitative research. Conveo is built to support modern research teams, offering flexibility for both quick studies and extensive global research projects. Users can either start from scratch or utilize the AI Designer to create methodologically sound discussion guides in minutes. Trusted by leading organizations such as Unilever, General Mills, Instacart, and AB InBev, Conveo stands out not just for its automation capabilities, but for the strategic time it frees up for teams to focus on higher-level analysis and insights. For those looking to elevate their qualitative research efforts and achieve scalable insights, Conveo presents a compelling solution. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 1.7/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Conveo](https://www.g2.com/sellers/conveo) - **Company Website:** https://www.conveo.ai - **Year Founded:** 2024 - **HQ Location:** Antwerp, BE - **LinkedIn® Page:** https://www.linkedin.com/company/conveo-ai/ (15 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business #### Pros & Cons **Pros:** - AI Technology (1 reviews) - Analysis Efficiency (1 reviews) - Analytics (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) **Cons:** - Export Issues (1 reviews) - Limited Testing (1 reviews) - Manual Processes (1 reviews) - Poor Reporting (1 reviews) - Presentation Limitations (1 reviews) ### 11. [Cxoice](https://www.g2.com/products/cxoice/reviews) Cxoice is a full end-to-end suite for surveys, data collection and insight management and analysis, online, offline or via telephone. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 6.7/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [dobney.com](https://www.g2.com/sellers/dobney-com) - **Year Founded:** 2000 - **HQ Location:** Newport, GB - **LinkedIn® Page:** https://www.linkedin.com/company/the-dobney-corporation-limited (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business #### Pros & Cons **Cons:** - Difficult Usability (1 reviews) - Learning Curve (1 reviews) ### 12. [DEX Insight](https://www.g2.com/products/dex-insight/reviews) The fast, easy and accurate way to understand the experience your teams have with their software tools. Quick in-app surveys, real-time feedback, and app-usage analytics to make every employee a power user. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [DEX Insight](https://www.g2.com/sellers/dex-insight) - **Year Founded:** 2022 - **HQ Location:** Chicago, US - **LinkedIn® Page:** http://www.linkedin.com/company/dex-insight (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 13. [Digivey Survey Suite](https://www.g2.com/products/digivey-survey-suite/reviews) Build and manage engaging, interactive customer and patient surveys for data collection with touchscreen kiosks, tablets and web with the feature-rich and proven Digivey survey software. Design interactive survey questionnaires including conditional branching and skipping, randomization ranking and more. Multilingual questionnaires, pictures, video and audio are supported as well. Capabilities also include quizzes and assessments. Instantly view reports and results online or offline. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Digivey](https://www.g2.com/sellers/digivey) - **HQ Location:** N/A - **Twitter:** @digivey (39 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 14. [Dynamic Benchmarking](https://www.g2.com/products/dynamic-benchmarking/reviews) Dynamic Benchmarking's cloud-based survey solution measures key performance indicators and gives users meaningful, actionable results. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Dynamic Benchmarking](https://www.g2.com/sellers/dynamic-benchmarking) - **Year Founded:** 2007 - **HQ Location:** Timonium, US - **Twitter:** @dynamicbench (410 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1159673/ (4 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 15. [Entromy](https://www.g2.com/products/entromy/reviews) The simplicity of a survey with the power of a diagnostic Gather organizational insight and inform impactful decision making, leadership, and people management with Entromy. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Entromy](https://www.g2.com/sellers/entromy) - **Year Founded:** 2016 - **HQ Location:** Boston, US - **LinkedIn® Page:** https://www.linkedin.com/company/entromy (33 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 16. [Evoosurvey](https://www.g2.com/products/evoosurvey/reviews) Our platform harnesses the power of artificial intelligence to provide cutting-edge research solutions that are designed to streamline your data collection, analysis, and insights generation processes. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Evoosurvey](https://www.g2.com/sellers/evoosurvey) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/evoosurvey (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 75% Small-Business, 13% Enterprise #### Pros & Cons **Pros:** - Analytics (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) **Cons:** - Feature Limitations (1 reviews) - Integration Issues (1 reviews) - Limited Customization (1 reviews) - Limited Options (1 reviews) - Poor Reporting (1 reviews) ### 17. [Explorance BlueX](https://www.g2.com/products/explorance-bluex/reviews) What is BlueX: Explorance BlueX is a flexible, intuitive survey platform designed to help organizations and higher education institutions quickly gather actionable feedback. Built for both research and operational purposes, BlueX streamlines survey creation, deployment, and analysis, enabling organizations to make data-driven decisions faster while maintaining high-quality, consistent results. Designed for flexibility, the platform accommodates a wide range of content, from simple forms to complex, logic-driven surveys. Its drag-and-drop interface, rich question types, customizable layouts, advanced logic, and unlimited branding options allow users to tailor surveys to their specific needs without requiring technical expertise. A cost-effective alternative to other platforms, BlueX helps both managers and researchers capture quality insights quickly. Key features: 1. Flexible Survey Design - Supports surveys ranging from simple one-question polls to complex multi-section surveys. - Drag-and-drop interface allows users to easily add text, images, tables, and advanced question types. - Full personalization and branding options ensure that surveys align with organizational identity. - Built-in free-form editor gives maximum creative control, avoiding rigid survey templates. 2. Real-Time Insights & Dashboards - Visualize survey data instantly with customizable dashboards, charts, heatmaps, cross-tabs, and tables. - Users can share dashboards across teams to enhance transparency and collaboration. 3. Governance & Quality Control - Peer-review functionality ensures surveys maintain branding consistency and align with organizational standards. - Prevents duplication of surveys and reduces silos across departments or research teams. - Enhances data quality and organizational efficiency through structured survey management. 4. Automated Communication - Fully customizable email invitations, reminders, and post-survey notifications. - Unlimited survey reminders to boost response rates without added costs. - Streamlines communication with participants, ensuring engagement and timely feedback collection. 5. Collaboration & Sharing - Share surveys and templates for simultaneous editing and collaborative survey design. - Facilitates teamwork across departments, research teams, or project groups. - Improves organizational efficiency and reduces redundancy in survey initiatives. 6. Cost-Effective & User-Friendly - Intuitive interface minimizes training requirements and shortens time to value. - A cost-effective alternative to platforms without sacrificing functionality. - Provides a familiar, “no-friction” user experience for both novice and experienced users. 7. Fully Responsive & Accessible - Ensure surveys look great and function properly on mobile, tablet, or desktop. - Meet WCAG 2.2 (AA) and Section 508 accessibility standards for an inclusive survey experience. 8. Easy Integration - Embed surveys directly into employee portals, Learning Management Systems (LMS), or intranets. - Import respondent data from Excel, CSV, LMS, or API connections to enable segmentation and targeted analysis. 9. Single Sign-On (SSO) - Simplify login and access with SSO integration for survey authors and administrators. - Provide a secure and unified experience across your feedback and evaluation systems. Use cases - Large Scale Surveys - Formative Assessment - Research - Policy and Procedures - Newsletter - Questionnaire - Interactive content - Blogs - Fill-out forms **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Explorance](https://www.g2.com/sellers/explorance) - **Year Founded:** 2003 - **HQ Location:** Montreal, Quebec - **Twitter:** @explorance (866 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1210243/ (251 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 18. [Feedback Server](https://www.g2.com/products/feedback-server/reviews) Feedback Server’s designer uses the latest web 2.0 AJAX and asp.net technologies to create surveys quickly with simple drag and drops in a visual WYSIWYG environment. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Data Illusion](https://www.g2.com/sellers/data-illusion) - **Year Founded:** 2006 - **HQ Location:** Chêne-Bourg, CH - **LinkedIn® Page:** https://www.linkedin.com/company/data-illusion (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 19. [FeedbackSwift](https://www.g2.com/products/feedbackswift/reviews) FeedbackSwift is a new kid on the SaaS (software as a service) block, released by the Exentrim team. It’s the one that stands out with its white glove service for effortless set-up, a user-friendly interface, and endless customization possibilities. At the moment, its main focus is providing software solutions to businesses that need valuable feedback from their customers. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Exentrim](https://www.g2.com/sellers/exentrim) - **Year Founded:** 2015 - **HQ Location:** Anaheim, US - **Twitter:** @exentrim (8 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18773756 (6 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 20. [FeedbackWall](https://www.g2.com/products/feedbackwall/reviews) FeedbackWall is an iOS SDK that lets mobile app developers collect user feedback through in-app surveys without App Store resubmission. Unlike traditional feedback methods (email surveys, feedback portals, App Store reviews), FeedbackWall delivers 15-25% response rates by asking users directly inside your app at the right moment. The key advantage: surveys are fetched server-side, meaning you can create, edit, and update questions instantly without waiting for Apple's review process. Perfect for indie iOS developers and small teams who need to understand why users churn, validate feature ideas, or prioritize their roadmap based on real user data. Built for Swift and SwiftUI apps, FeedbackWall integrates in under 5 minutes via Swift Package Manager. The real-time dashboard shows response analytics, trends, and geographic distribution. Starting at $19/month - significantly more affordable than enterprise alternatives like Survicate ($299+/mo), Sprig ($175+/mo), or Pendo ($1,250+/mo). Ideal for: iOS developers, indie app makers, bootstrapped startups, and product teams building mobile-first experiences. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [FeedbackWall](https://www.g2.com/sellers/feedbackwall) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 21. [Flex](https://www.g2.com/products/flexbloc-flex/reviews) Is an easy way to collect, aggregate, and prioritize user feedback. Flex is a feedback platform that allows users to get quick answers to their most puzzling questions, and then prioritize that feedback based on usage metrics. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Flexbloc](https://www.g2.com/sellers/flexbloc) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 22. [Form Cue](https://www.g2.com/products/form-cue/reviews) Form Cue is an AI powered forms platform that turns unstructured answers like text, audio, or video into structured variables and a presentation ready PDF in minutes. Form Cue enables you to capture multimodal responses via text, audio, video, files, etc. It then automatically extracts configured insights like sentiment, scores, key quotes, metrics, or any custom variables you define. Finally, the responses with the extracted insights can be used to generate branded PDF reports with an executive summary, visual analytics, and transcripts with QR-code playback, or they can be exported to CSV or JSON, or posted via REST APIs anywhere you want. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [White Blink](https://www.g2.com/sellers/white-blink) - **Year Founded:** 2020 - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** https://www.linkedin.com/company/whiteblink/ (9 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business #### Pros & Cons **Pros:** - Ease of Creation (1 reviews) - Ease of Use (1 reviews) - Sharing (1 reviews) **Cons:** - Expensive (1 reviews) ### 23. [Formwize](https://www.g2.com/products/formwize/reviews) Formwize is a web based application designed to enable anyone to create professional online survey, poll, event, quiz and test forms **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Formwize](https://www.g2.com/sellers/formwize) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 24. [Free Suggestion Box](https://www.g2.com/products/free-suggestion-box/reviews) Free Suggestion Box is an online platform designed to facilitate the collection of anonymous feedback from employees, customers, and stakeholders. By creating digital suggestion boxes, organizations can gather honest insights and ideas without requiring participants to reveal their identities. The platform is user-friendly, requiring no technical setup, and provides tools for managing and reviewing the feedback received. It caters to a variety of settings, including workplaces, schools, and community groups, aiming to foster open communication and improvement through constructive suggestions. Key Features and Functionality: - E-mail Notifications: Receive real-time or summary email alerts when new suggestions are submitted, ensuring timely awareness and response. - Export Suggestions: Easily export collected suggestions to applications like Microsoft Excel or Google Sheets for further analysis and record-keeping. - Public Suggestions: Manage the visibility of submitted suggestions by controlling whether they are accessible to others, promoting transparency or confidentiality as needed. - Polls: Create polls to gather votes on various choices, enabling quick decision-making based on collective input. Primary Value and Problem Solved: Free Suggestion Box addresses the challenge of obtaining candid feedback by providing a secure and anonymous platform for individuals to share their thoughts. This openness encourages more honest and constructive suggestions, leading to improved organizational processes, enhanced employee engagement, and better customer satisfaction. By simplifying the feedback collection process, the platform helps organizations identify areas for improvement and innovation, ultimately fostering a culture of continuous development. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.8/10) - **Data Exporting:** 10.0/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Free Suggestion Box](https://www.g2.com/sellers/free-suggestion-box) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 25. [Gauge](https://www.g2.com/products/gauge-insights-gauge/reviews) Gauge allows you to instantly research with your target market. Whether you are testing a new product or measuring employee satisfaction, it obtains feedback in minutes. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Gauge Insights](https://www.g2.com/sellers/gauge-insights) - **HQ Location:** N/A - **Twitter:** @gaugeapp (47 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ## Parent Category [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## Related Categories - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## Buyer Guide ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.