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Field Agent Reviews & Product Details

Field Agent Overview

What is Field Agent?

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

Field Agent Details
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Product Description

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.


Seller Details
Year Founded
2010
HQ Location
Fayetteville, US
Twitter
@softr_io
14,757 Twitter followers
LinkedIn® Page
www.linkedin.com
265 employees on LinkedIn®

Cory N.
CN
Overview Provided by:

Recent Field Agent Reviews

Tara D.
TD
Tara D.Enterprise (> 1000 emp.)
5.0 out of 5
"for better tomorrow"
I've been using or a active user for almost a year. It's a good way to get to know retail and products. You can receive income while learning mer...
Lisabella S.
LS
Lisabella S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Field Agent is great way to make extra income!"
I like how simple it is to use the app. It is easy to find jobs with bounties. They offer easy instructions for each job making it easier to pick a...
JR
Joan R.Small-Business (50 or fewer emp.)
2.0 out of 5
"Tasks for little reward"
Earning extra $ while out shopping is cool. Some of the tasks are amusing.
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Field Agent Media

Field Agent Demo - B2B Retail Solutions MarketPlace
We have a B2B Retail Solutions MarketPlace that offers products for retail professionals (CPG, QSR, Retailers) to solve problems that they have at retail. Products encompass categories such as: marketing, insights, e-commerce, merchandising
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Have you used Field Agent before?
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13 Field Agent Reviews

4.5 out of 5
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13 Field Agent Reviews
4.5 out of 5
13 Field Agent Reviews
4.5 out of 5

Field Agent Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Lisabella S.
LS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Field Agent?

I like how simple it is to use the app. It is easy to find jobs with bounties. They offer easy instructions for each job making it easier to pick a few jobs at a time. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

My only dislike is I wish they gave more than 4 hrs after you accept a job to get it done. Most times a job comes up in my area it's late and the store does not open for 8 plus hours making impossible to complete so I do not accept it. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

Financial problems. Review collected by and hosted on G2.com.

Michelle F.
MF
Senior Editor
Information Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

Field Agent is an app that offers "missions" to complete while you shop. They may ask you to purchase a particular soap, take photos of a store display or report on stock on shelves at a particular outlet. You are generally reimbursed for purchases and paid a "bounty" for your work. Its easy enough, and doesn't take long to complete. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

The number of "missions" has declined in my area, which makes it less desirable, and I don't check the app as often as I used to. Sometimes the items it wants you to purchase are not available, which can be frustrating. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

Benefits are learning about new products on shelves and getting to try them for very cheap or free. I believe companies contract Field Agent to understand store stock and availability, so helping companies learn more about supply chain. Review collected by and hosted on G2.com.

Michelle R.
MR
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

Field Agent was easy to sign up with. The tutorials were simple to follow. Navigating the app is easy. Received payment quickly when I cashed out. I find this app much easier than Observa, Premise, or other similar apps. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

In the early days of the app, there were lots of small glitches. Field Agent quickly sorted those out and corrected them. Most jobs are very small dollar amounts. It works be nice if more than 1 job were offered per store. Review collected by and hosted on G2.com.

Recommendations to others considering Field Agent:

If you're looking for an app that can help your company blind test products enmasse, this is a good pick. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

The jobs requested are almost always different. Some have been brand requested to sample and test out products like laundry soap. Others have been quick audits of lighter displays at check out registers. Field Agent gears the jobs requested to fit the customers needs. It had a far reaching audience at it's disposal, which gives clients a diverse sample pool. Review collected by and hosted on G2.com.

Danielle H.
DH
Communications Specialist I
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

I enjoy Field Agent because it presents me with opportunities to try new things and to make a little money on the side. It's easy to use and there are usually various jobs available. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

Some types of jobs, like Scavenger Hunt and Eye Spy, are really difficult -- and they're meant to be. But it can be frustrating when they're the only type of job available. Review collected by and hosted on G2.com.

Recommendations to others considering Field Agent:

If you are looking for honest user reviews/opinions/audits in regards to your product, service or company, this app is a great one to partner with as real people are behind the results and experiences collected. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

I'm helping Field Agent's clients obtain the information they need for their products and services. It's a win-win for both us agents and the companies who request audits, reviews, etc. Review collected by and hosted on G2.com.

Tara D.
TD
Territory Retail Merchandiser
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Field Agent?

I've been using or a active user for almost a year. It's a good way to get to know retail and products. You can receive income while learning merchandising. compared to other competitors out there it's easy to understand , to get what they're asking done easily. you also can purchase items that they're asking for reviews and they compensate you along with your purchase amount as well customer service seems to be really excellent at helping you when you have a problem or concerned about one of their items or projects to be completed Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

for you you don't feel agent over almost a year now I've had no problems no concerns no complaints with their platform. I don't see how they can make the legend at this time any easier or better to use or more understanding Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

field agent in some ways has helped me with my job and retail merchandising it's shown me lots of secrets on products as well on the buy and tries. they're I spies are a good way and helping you learn excuse and all the numbers and all the things printed on a label Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

I enjoy Field Agent because it provides you with "jobs" around the area you are in! It's super easy and fun and can be done on your own schedule. In order to get a lot of "jobs", it's best to search when in a populated city. I recommend it! Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

The only thing I do not like is I don't have lots of opportunities where I live but I am always out and about and can check if anything is available. The app sometimes takes a minute to load but that's not a deal breaker. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

I am making sure that customer service and the look or esthetic of a business is good for the customer. I enjoy being able to help companies better themselves in that way. Review collected by and hosted on G2.com.

BS
Director
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Field Agent?

Real time access to consumers in the market allows for timely view of market and instant access to market to consumers. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

Agent pool for marketing is still small for broad Shopper Marketing campaigns. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

We use Field Agent for a few different purposes?

1. Real time information on the state of retail, Field Agent tools offer the easiest and most efficient path to get a comprehensive view of the marketplace.

2. Consumer research and reviews...here speed is the key, Field Agent can react and execute faster than our other partners.

3. Marketing Beta - we are testing new and unique ways to market our brands to consumer via Field Agent. Review collected by and hosted on G2.com.

JR
Administration assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

Earning extra $ while out shopping is cool. Some of the tasks are amusing. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

Minimum to cash out when there are very few jobs available. Many of the jobs are far away. Review collected by and hosted on G2.com.

Recommendations to others considering Field Agent:

Not really worth your time. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

Don't think I'm solving any problems, just earning some extra cash for basic tasks. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

Field Agent allows us to create a mystery shopping program and surveys in which actual customers perform tasks and share their reviews which will be truly helpful in analyzing our business and correcting the issues if any. Mainly this is more useful when we have multiple branches, and we need to know how customers value a specific branch. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

At times, some tasks will be incomplete due to a lack of participants, and it would take a long period to get the results. This usually occurs if the business is located in remote locations. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

Once we have multiple stores setup for a business or if we have a specific product sold in various retailers and want to know how customers feel about the product or if we want know how/what promotions each stores have to market our product, Field agent plays the best role in helping us get answrs. Field agent recruits independent contractors who can perform tasks like Product experience insights, Mystery shopping, and so on, where customers capture multiple photos of the product in the store, and also share their shopping experience and product review as well. This will provide great insight about the business end to end from a customer journey perspective. Review collected by and hosted on G2.com.

LC
teacher
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Field Agent?

Field agent has a lot of fun activities that you can choose from in order to make some extra cash. Review collected by and hosted on G2.com.

What do you dislike about Field Agent?

Sometimes there are not a lot of offers close by my house. Review collected by and hosted on G2.com.

What problems is Field Agent solving and how is that benefiting you?

Field agent is quick to answer any problems and resolve issues quickly. Review collected by and hosted on G2.com.