--- title: HubEngage Reviews meta\_title: 'HubEngage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how HubEngage works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 70 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### HubEngage Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy communication** HubEngage offers, effectively connecting a large workforce and sharing accomplishments. [(76 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250337&qs=pros-and-cons#reviews) Users value the **ease of use** of HubEngage, facilitating seamless communication and employee engagement across diverse teams. [(74 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250614&qs=pros-and-cons#reviews) Users appreciate the **effective communication** capabilities of HubEngage, enhancing employee recognition and engagement across locations. [(70 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250955&qs=pros-and-cons#reviews) Users value the **smooth communication** facilitated by HubEngage, greatly enhancing teamwork and operational efficiency. [(60 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250525&qs=pros-and-cons#reviews) Users find the **setup of HubEngage incredibly easy and straightforward** , enhancing their overall experience with the platform. [(52 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1993659&qs=pros-and-cons#reviews) Users find the **learning curve steep** with HubEngage, making initial setup and customization quite challenging and time-consuming. [(20 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1993658&qs=pros-and-cons#reviews) Users find the **difficult setup** of HubEngage tedious, particularly for large organizations, hindering a smooth onboarding experience. [(16 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1993675&qs=pros-and-cons#reviews) Users experience **poor customer support** due to time zone differences, leading to frustrating delayed response times. [(16 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250893&qs=pros-and-cons#reviews) Users find the **complex setup** of HubEngage challenging, often requiring extensive support to navigate effectively. [(14 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250289&qs=pros-and-cons#reviews) Users find the **complexity** of HubEngage challenging, particularly with slow code delivery and restrictive file size limits. [(13 mentions)](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1249990&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HubEngage ##### 1. Communication Users appreciate the **easy communication** HubEngage offers, effectively connecting a large workforce and sharing accomplishments. [ See 76 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250337&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you like about HubEngage? I like how smoothly communication goes with HubEngage. It really helps when I'm communicating with my team members, making the service operate smoothl LM Luong M. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Employee Engagement with Easy Setup and good platform for employees" What do you like about HubEngage? I like HubEngage because it combines employee communication, service, and engagement into one system. This integration reduces the need to use multipl ##### 2. Ease of Use Users value the **ease of use** of HubEngage, facilitating seamless communication and employee engagement across diverse teams. [ See 74 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250614&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you like about HubEngage? I like how smoothly communication goes with HubEngage. It really helps when I'm communicating with my team members, making the service operate smoothl LM Luong M. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Employee Engagement with Easy Setup and good platform for employees" What do you like about HubEngage? I like HubEngage because it combines employee communication, service, and engagement into one system. This integration reduces the need to use multipl ##### 3. Helpful Users appreciate the **effective communication** capabilities of HubEngage, enhancing employee recognition and engagement across locations. [ See 70 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250955&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you like about HubEngage? I like how smoothly communication goes with HubEngage. It really helps when I'm communicating with my team members, making the service operate smoothl LM Luong M. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Employee Engagement with Easy Setup and good platform for employees" What do you like about HubEngage? I like HubEngage because it combines employee communication, service, and engagement into one system. This integration reduces the need to use multipl ##### 4. Easy Communication Users value the **smooth communication** facilitated by HubEngage, greatly enhancing teamwork and operational efficiency. [ See 60 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250525&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you like about HubEngage? I like how smoothly communication goes with HubEngage. It really helps when I'm communicating with my team members, making the service operate smoothl LM Luong M. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Employee Engagement with Easy Setup and good platform for employees" What do you like about HubEngage? I like HubEngage because it combines employee communication, service, and engagement into one system. This integration reduces the need to use multipl ##### 5. Setup Ease Users find the **setup of HubEngage incredibly easy and straightforward** , enhancing their overall experience with the platform. [ See 52 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1993659&qs=pros-and-cons#reviews) See Related User Reviews LM Luong M. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Employee Engagement with Easy Setup and good platform for employees" What do you like about HubEngage? I like HubEngage because it combines employee communication, service, and engagement into one system. This integration reduces the need to use multipl ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Mid-Market (51-1000 emp.) 5.0/5 "Great for Employee Engagement and Recognition" What do you like about HubEngage? What I like most about HubEngage is the recognition features. The platform allows us to recognize our employees digitally, which was previously done m ### 5 Cons or Disadvantages of HubEngage ##### 1. Learning Curve Users find the **learning curve steep** with HubEngage, making initial setup and customization quite challenging and time-consuming. [ See 20 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1993658&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you dislike about HubEngage? The initial setup feels slightly complex, and live performance may vary depending on the connection. LM Luong M. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Employee Engagement with Easy Setup and good platform for employees" What do you dislike about HubEngage? This set of process may require some learning, especially when it comes to advanced settings. ##### 2. Difficult Setup Users find the **difficult setup** of HubEngage tedious, particularly for large organizations, hindering a smooth onboarding experience. [ See 16 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1993675&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you dislike about HubEngage? The initial setup feels slightly complex, and live performance may vary depending on the connection. ![Mishari A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mishari A.") MA Mishari A. Mid-Market (51-1000 emp.) 5.0/5 "Streamlines Announcements with Minor Setup Hurdles" What do you dislike about HubEngage? Sometimes the notifications delay a bit. It wasn't easy for me to set it up at all because I have to inform the customer care before I was able to set ##### 3. Poor Customer Support Users experience **poor customer support** due to time zone differences, leading to frustrating delayed response times. [ See 16 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250893&qs=pros-and-cons#reviews) See Related User Reviews ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Enterprise (\> 1000 emp.) 5.0/5 "Empowers Employee Engagement with Stellar Recognition Features" What do you dislike about HubEngage? I would like the customer support to come in different languages. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 5.0/5 "Facilitates Communication and Recognition with Great Support" What do you dislike about HubEngage? Everything works so weird so far. Also, it is not easy. Because they didn't send the codes quickly. ##### 4. Complex Setup Users find the **complex setup** of HubEngage challenging, often requiring extensive support to navigate effectively. [ See 14 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1250289&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you dislike about HubEngage? The initial setup feels slightly complex, and live performance may vary depending on the connection. ![Mishari A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mishari A.") MA Mishari A. Mid-Market (51-1000 emp.) 5.0/5 "Streamlines Announcements with Minor Setup Hurdles" What do you dislike about HubEngage? Sometimes the notifications delay a bit. It wasn't easy for me to set it up at all because I have to inform the customer care before I was able to set ##### 5. Complexity Users find the **complexity** of HubEngage challenging, particularly with slow code delivery and restrictive file size limits. [ See 13 mentions ](https://www.g2.com/products/hubengage/reviews?filters%5Bsentiment_snippet%5D=1249990&qs=pros-and-cons#reviews) See Related User Reviews VD Vy D. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Communication, Slightly Complex Setup" What do you dislike about HubEngage? The initial setup feels slightly complex, and live performance may vary depending on the connection. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 5.0/5 "Facilitates Communication and Recognition with Great Support" What do you dislike about HubEngage? Everything works so weird so far. Also, it is not easy. 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Head of Sales Information Technology and Services Mid-Market (51-1000 emp.) 6/29/2026 "All-in-One Communication and Recognition That Celebrates Team Wins" 5/5 What do you like best about HubEngage? What stood out to me was having employee communication and recognition in the same app. We didn't have to keep reminding people to check different platforms anymore, and the recognition feature made it easier to celebrate team wins. I also liked that we only enabled the modules we actually needed instead of paying for things we weren't ready to use. Review collected by and hosted on G2.com. What do you dislike about HubEngage? There are quite a few features, so getting familiar with everything took a little time at first. Once our team got used to the layout, it became much easier to navigate. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? Before using HubEngage, important updates were scattered across emails, chats, and different tools, so people often missed information. Now everything is in one place, making it much easier to share company news, recognize employees, and keep everyone connected without jumping between multiple apps. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JN Justin N. Sr. Systems Administrator Enterprise (\> 1000 emp.) 4/1/2026 "Rapidly Evolving SMS Campaigns That Exceeded Our Expectations" 5/5 What do you like best about HubEngage? The SMS Campaign function has been evolving rapidly, moving beyond a simple replacement for our previous application and becoming an essential communication tool for our organization. The HubEngage team has listened to our feedback and turned it into meaningful improvements within the application. Our needs have been addressed, and all expectations have been exceeded. Review collected by and hosted on G2.com. What do you dislike about HubEngage? No negatives within the first year of utilizing their services. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? We initially were looking to replace our Email to SMS gateway and move into a more modern messaging platform for organizational updates/on-call coverage. This has become a full fledged integration allowing management through Active Directory groups and has allowed our end users and managers to move into a role of managing their own SMS campaigns and user groups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite AK Alisa K. VP, Product & Growth Program Development Mid-Market (51-1000 emp.) 6/6/2026 "All-in-One Comms, Surveys & Recognition That Saves Us Time" 5/5 What do you like best about HubEngage? Having comms, surveys, and recognition under one roof makes a genuine difference. AI drafting tools save real time. The scheduling feature means I can plan a week's worth of content in one sitting. Support team has been responsive every time we've reached out Review collected by and hosted on G2.com. What do you dislike about HubEngage? The analytics dashboard is decent but not as deep as I'd like I often want to slice engagement data in ways the current reporting doesn't quite support. Hoping that gets more attention in future updates. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? Platform sprawl. We were paying for multiple tools that didn't talk to each other, and employees had no idea which app to check for what. One place for everything has made a noticeable difference in how consistently people actually engage with comms. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 4/29/2026 "HubEngage: A Quality All-in-One Platform for Internal Communications" 5/5 What do you like best about HubEngage? HubEngage is a all around quality system for internal communications. They provide a variety of useful functions and tools to help keep employees informed and engaged. Review collected by and hosted on G2.com. What do you dislike about HubEngage? The only downside is the content editor and the lack of functionality or editing feature to create customized layouts, tables, etc. with a post or event. Also, there needs to be a way to provide notifications for event registrations. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? HubEngage solves multi-platform communication and document repository for my clients. This provides an all in one solution for them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joy Drake S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy Drake S.") JS Joy Drake S. Realtor Real Estate Enterprise (\> 1000 emp.) 12/10/2025 "Boosts Communication and Efficiency" 5/5 What do you like best about HubEngage? I like the translator feature in HubEngage. It's very, very helpful because it allows us to translate languages instantly. We have a lot of employees from different countries and states, and with this feature, when they type in their own language, we can translate it to our understanding language instantly. It really helps us know what they are saying. Also, HubEngage has been very beneficial for me and our company. We've been using it for a while, and there's no downside. The customer support shares updates before they happen, which helps us navigate the platform easily. The setup is very, very simple, requiring just my email and company details, making it easy to know what's best for us. Review collected by and hosted on G2.com. What do you dislike about HubEngage? The support are helpful no negative Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? I use HubEngage to keep employees connected in one space, boosting work efficiency through true communication. It handles announcements, newsletters, campaigns, and assists in project research without needing external tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eyal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eyal H.") EH Eyal H. Vice Precedent Computer Software Mid-Market (51-1000 emp.) 12/3/2025 "Streamlined Employee Communication with Translator Benefits" 5/5 What do you like best about HubEngage? I love how HubEngage enables employees to connect with each other and have meaningful conversations, improving their mutual understanding and collaboration. The ability to celebrate small wins and make announcements through newsletter campaigns is invaluable for our communication strategy. I also find the translator feature extremely beneficial, as it allows employees to communicate in their preferred language and have their messages easily translated, ensuring everyone understands the conversation clearly, no matter their native language. This multilingual support is critical in our diverse workplace. Additionally, the setup process for HubEngage was very smooth and straightforward, like a simple ABC, with quick confirmation emails that were sent without any delays. Review collected by and hosted on G2.com. What do you dislike about HubEngage? I find that sometimes when using the translator in HubEngage, there is a delay before it translates the text but since last month now is going well and fast Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? HubEngage improves team communication, facilitates announcements, newsletters, and celebrates wins. It helps employees connect and understand each other better with effective translation features, enhancing communication despite language barriers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Devon W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devon W.") DW Devon W. SVP Enterprise Sales Computer Software Mid-Market (51-1000 emp.) 12/1/2025 "Seamless Team Communication and Research" 5/5 What do you like best about HubEngage? I truly appreciate HubEngage for enabling seamless communication and fostering better connections among employees. It has significantly enhanced our team’s ability to stay connected and share announcements and newsletters effectively. I love that we can use it not only for communication but also for conducting our research projects. This multifunctionality is a game-changer because it eliminates the need to switch to other platforms like Chargebee for different tasks. Discovering HubEngage's utility for project research within the same platform we use for communication has been very impressive and incredibly convenient. It offers a comprehensive solution without the need to explore other tools, making it an integral part of our workflow. Review collected by and hosted on G2.com. What do you dislike about HubEngage? As at now the software is going smoothly. This multifunctionality is a game-changer Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? I find HubEngage enhances team communication and collaboration, allowing us to know each other better and manage announcements efficiently. It also supports our research projects, eliminating the need for external tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MK Maximilian K. Project Manager Defence & Space Technology Enterprise (\> 1000 emp.) 12/24/2025 "Efficient Communication, Smooth Setup, platform for customer" 5/5 What do you like best about HubEngage? I use HubEngage for communication and engagements with my teams. I find HubEngage to be a powerful and user-friendly platform that makes customer engagement simple and effective. I really like how it combines push notification and app notification use. The setup is also straightforward and even though it might be challenging for beginners, it's easy to navigate once you get the hang of it. I appreciate that when you send a message, it gets there instantly with no wasting of time, helping us to quickly reach our team members. Review collected by and hosted on G2.com. What do you dislike about HubEngage? There is a small learning curve when employing all the advanced features. More tutorials on documentation would be helpful for new users. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? I use HubEngage for straightforward communication and engagement. It combines push and app notifications, and ensures messages reach our team's members instantly, making communication effective and simple. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joseph C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph C.") JC Joseph C. Real Estate Agent Real Estate Enterprise (\> 1000 emp.) 12/10/2025 "Facilitates Seamless Communication with Translation Support" 5/5 What do you like best about HubEngage? I like the translator feature in HubEngage because we have many employees with different languages. It lets us translate languages, which is really useful for communication, especially when employees chat in languages like Spanish or French. It allows us to understand each other better by translating into English or any preferred language. The initial setup was very easy thanks to the detailed explanation HubEngage provided on opening an account, and using our basic information like email and phone number made it straightforward. Review collected by and hosted on G2.com. What do you dislike about HubEngage? We're facing some issue regarding when we were logged out from the software for no reason, but thank God the customer support were there to help us out and they did it very fast. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? I use HubEngage to keep employees engaged through better communication in one space, sharing announcements, newsletters, talking about projects, and for comprehensive project research without needing external tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MV Marcelo V. Medical Doctor Hospital & Health Care Enterprise (\> 1000 emp.) 11/26/2025 "Empowers Communication with Interactive Features" 5/5 What do you like best about HubEngage? I appreciate how HubEngage serves as a centralized platform for announcements, updates, and targeted messaging across multiple channels such as mobile apps, internet, email, and push notifications. This ensures that our employees stay connected no matter where they are. I love the social features for sharing updates, achievements, and discussions as it helps build community and strengthens team bonds. These features not only make internal communication smoother but also more interactive and personalized, fostering a more cohesive and motivated workforce. Additionally, I find the platform easy to set up once you understand the process, aiding in a swift onboarding experience. These attributes make HubEngage incredibly valuable for maintaining a connected and informed workforce, enhancing overall employee satisfaction. Review collected by and hosted on G2.com. What do you dislike about HubEngage? I find that while HubEngage is intended to improve productivity and communication, there could be enhancements to make it more effective. In particular, I believe the platform should offer more meaningful features related to professionalism to better support employee engagement, communication, and recognition. Additionally, while setting up HubEngage is reportedly easy if you're familiar with the process, it can be somewhat challenging for those who do not know the setup procedures. Review collected by and hosted on G2.com. What problems is HubEngage solving and how is that benefiting you? HubEngage streamlines internal communication by centralizing announcements and messages. It supports multiple channels, helping ensure employees stay connected and involved, enhancing engagement through personalized and interactive communication. Review collected by and hosted on G2.com. 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