Response from Andrew Smith of PowerReviews
Thank you very much for your feedback, and for your concern about authenticity in user generated content collected across our brand and retail partners.
At PowerReviews, authenticity is one of the core values our business was founded on, and we adhere to a strict Authenticity Policy when it comes to all content collected and shared by our clients. More on our policy here: https://help.powerreviews.com/Content/Policies/Authenticity%20Policy.htm?Highlight=authenticity
Our client facing teams are trained on this policy and take it very seriously, so we will never advocate for any misrepresentation of ratings. In fact, we take it so seriously we have actually refused to do business with brands and retailers who do not meet these ethical standards in the past.
If you have a specific example of a review you submitted that was unpublished, please reach out to us with more details so we can investigate and provide clarity at your earliest convenience at firstname.lastname@example.org. We will then explore directly with the brand and retailer (i.e. our client) that you were attempting to leave feedback for.