User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Toast is an integrated system designed to manage various aspects of a restaurant's operations, including order taking, payment processing, inventory management, and reporting.
- Reviewers like the ease of use, the ability to manage orders and payments in one place, the convenience of having all rewards in one place, and the valuable insights provided by the reporting features.
- Reviewers mentioned issues with slow customer support, restrictive hardware and payment system, frequent unexpected updates, and the inability to edit an employee's name once they've created their account with Toast.
