Chowbus POS Reviews & Product Details

The online ordering setup is really flexible—we can easily create multiple menus. We have a weekday lunch special and a regular menu, and both work seamlessly. Setting up menu hours is also super convenient. Plus, we love the Chowbus loyalty program feature, and we're excited to explore more creative ways to use it in the future! Review collected by and hosted on G2.com.

There's no KDS, so we're limited to using the kitchen printer, which can be a bit inconvenient at times. Review collected by and hosted on G2.com.

Chowbus’s service has been exceptional. We’re a new restaurant, and from the moment we signed up, they helped us check our network setup to ensure full coverage once the store was ready. They even sent a team for on-site installation and training, staying for two to three days to make sure all our staff were comfortable using the system. For the online ordering website, we were able to work directly with a specialist to customize it. We’re really satisfied with the experience! Review collected by and hosted on G2.com.

So far, so good—no complaints at all, it's ok Review collected by and hosted on G2.com.

What I love most about Chowbus POS is the free website they offer for our restaurant. It makes it easier for customers to place online orders, and we've seen a noticeable increase in them. The site is beautifully designed, which helps with our branding, and we've also used it to share franchise info so other restaurant owners can easily get in touch with us. Review collected by and hosted on G2.com.

One thing I wish Chowbus POS offered is the option for customers to pay in-store for online orders. Currently, there's a risk of disputes with online payments, so having the flexibility for offline payment would be a great addition. Review collected by and hosted on G2.com.

As a restaurant owner who's been in business for over ten years, I had been using an old-fashioned restaurant computer system for most of that time. After a lot of hesitation, I finally made the switch to Chowbus’ modern POS system, and I have to say, it’s been a total game-changer. At first, I was worried that I might struggle with the new technology, especially using iPads since I’m not that tech-savvy. But honestly, the system is so simple and user-friendly, I had no issues at all.

With my old system, I had to remember different operation paths, like handling dine-in and takeout orders separately, and it was easy to make mistakes. Now, with Chowbus, everything is streamlined, and there’s no need to memorize complicated steps. It’s incredibly easy to learn, and even new staff pick it up without much training. It’s made running the restaurant so much easier. Review collected by and hosted on G2.com.

One thing I dislike about Chowbus POS is that the font size could be larger. The screen is smaller than what we used before, and sometimes I need to put on my glasses to see clearly. Review collected by and hosted on G2.com.

Chowbus has been a game-changer for our quick service restaurant, helping us speed up order processing and serve more customers efficiently. In quick service, faster operations mean higher profits, and Chowbus makes that possible with its easy-to-use features that keep everything running smoothly. It’s simple, effective, and perfect for helping us get orders out quickly! Review collected by and hosted on G2.com.

Unfortunately, there’s no third-party delivery option with Chowbus. Since we’re a small shop without our own drivers, it means we can’t offer delivery for online orders. Review collected by and hosted on G2.com.

We really like Chowbus’s online ordering and delivery platform integration. The new version of the online ordering site looks better and is more user-friendly, making it easier for us to manage. Plus, it’s super convenient that it integrates with both major platforms like DoorDash and Chinese-focused ones like HungryPanda. Review collected by and hosted on G2.com.

It would be great if the online ordering system allowed customers to sign up and log in as members, so the membership perks could be integrated. Review collected by and hosted on G2.com.

We run a quick-service noodle shop, and having a kiosk at the counter covers most of our customers’ ordering needs. This setup lets my partner and me focus on making delicious noodles for our guests! Review collected by and hosted on G2.com.

We love Chowbus, though the cost is a bit high for us—it’s absolutely worth it! Review collected by and hosted on G2.com.

QR code ordering is super convenient. Customers can just sit down and start ordering by scanning with their phones, so we don’t need to invest in extra hardware or spend on order-taking staff. Plus, Chowbus’s acrylic QR codes look great and are really durable. Review collected by and hosted on G2.com.

Chowbus’s waitlist feature doesn’t give accurate wait time estimates, so we decided not to use it. Review collected by and hosted on G2.com.

The QR code digital menu along with the table side taking orders and payments is pretty convenient Review collected by and hosted on G2.com.

They do not have kds screen, just kitchen printers Review collected by and hosted on G2.com.

The delivery orders integration work perfectly. We are listed on almost 10 delivery platforms, previously we need to manually type delivery orders into the restaurant computer, but now everything runs so easily Review collected by and hosted on G2.com.

We cannot set multiple menus on QR code ordering Review collected by and hosted on G2.com.