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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

Aloha Cloud Integrations

(3)
Integration information sourced from real user reviews.

Aloha Cloud Media

Aloha Cloud Demo - Aloha Cloud
Cloud-based point of sale, mobile analytics and online ordering
Aloha Cloud Demo - Mobile & Online Ordering
Screenshot of customized mobile and online ordering apps
Aloha Cloud Demo - Mobile Analytics
Screenshots of NCR Pulse app that enables you to gain visibility into your business at a moment's notice
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Aloha Cloud Reviews (337)

Reviews

Aloha Cloud Reviews (337)

3.9
337 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of Aloha Cloud, highlighting how it simplifies operations and requires minimal training. Many appreciate its reliability and accessibility from anywhere, which enhances productivity. However, some users note that customer support response times can be slow, which may hinder troubleshooting during critical moments.

Pros & Cons

Generated from real user reviews
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Omkar M.
OM
"Aloha Cloud: Reliable, Versatile, Needs Slight Tuning"
What do you like best about Aloha Cloud?

I use Aloha Cloud to manage my business operations and streamline daily tasks. I like how smooth and reliable it feels in daily use. The clean interface helps in understanding and training staff quickly. Everything runs fast, even during busy business hours. I appreciate how it keeps operations organized in one place, reduces mistakes, and maintains consistency. Accessing reports and data is quick and hassle-free. It feels stable and dependable for regular business needs. Aloha Cloud makes managing operations feel simpler and more confident. It also supports collaboration across my team and reduces manual work, saving time and effort. The system improves sales and performance tracking, and makes daily operations run more smoothly. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Some area where Aloha Cloud could improve is customization, as some settings feel limited. At times, the interface could be more flexible for specific business needs. The learning curve for advanced features can take some time. Occasional system lag during peak hours could be improved. More detailed reporting options would add extra value. Customer support response time could be faster at times and better mobile functionality would also be helpful. Review collected by and hosted on G2.com.

Balkishan N.
BN
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Flexible Cloud Access with Real-Time Reporting and Reliable Backups"
What do you like best about Aloha Cloud?

Aloha Cloud provides the flexibility to access and manage operations from anywhere through its cloud-based platform. It offers real-time reporting that helps in making quick and informed decisions. Automatic data backups improve reliability and reduce the risk of data loss. The solution minimizes the need for on-premise infrastructure, lowering IT maintenance efforts. Overall, it scales well as business needs grow. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Aloha Cloud’s performance is highly dependent on a stable internet connection, which can be challenging in areas with connectivity issues. Customization options feel limited compared to on-premise systems. Advanced reporting and integrations could be more flexible. Occasional latency during peak hours affects user experience. Pricing can feel high for smaller businesses with simpler needs. Review collected by and hosted on G2.com.

Tyrail H.
TH
Full Stack Web Developer
Small-Business (50 or fewer emp.)
"Outstanding Experience, Highly Recommended"
What do you like best about Aloha Cloud?

The interface is simple and intuitive, making it easy and quick for staff to learn and operate. The system provides helpful, detailed reports on sales, inventory, and performance, often available in real time. It also integrates smoothly with online ordering systems and other tools. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

The steep learning curve, combined with a clunky interface and challenging configuration, can be quite frustrating for users. Since the system is cloud-based, any internet outage can bring operations to a standstill, and there are also general reliability concerns such as system crashes. For busy restaurants, the dependence on a stable internet connection is a significant risk, as outages can severely disrupt service. Review collected by and hosted on G2.com.

Mariam A.
MA
Senior Software Development Engineer, E-III
Information Technology and Services
Small-Business (50 or fewer emp.)
"Modern, Intuitive POS That Streamlines Restaurant Operations"
What do you like best about Aloha Cloud?

What I like best about Aloha Cloud is how it simplifies restaurant operations with a clean, cloud-first approach. The interface is intuitive, making it easy for staff to learn and use without extensive training. Real-time reporting helps owners track sales and performance instantly, enabling faster decisions. It’s accessible from anywhere, reducing dependency on on-site systems and IT support. The platform scales well for small and growing businesses without feeling overly complex. Overall, it feels modern, reliable, and built for real operational needs Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

One thing I dislike about Aloha Cloud is that it can feel limited when it comes to advanced customization compared to some legacy POS systems. Certain features and integrations depend heavily on internet connectivity, which can be challenging during network issues. The reporting, while real-time, could offer more flexibility and deeper customization for advanced analysis. Occasionally, system updates or changes are not very transparent to end users. Also, support response times can vary depending on the issue. Review collected by and hosted on G2.com.

Yatra P.
YP
omni associate
Retail
Small-Business (50 or fewer emp.)
"Aloha Cloud Makes Busy Hours Effortless and Efficient"
What do you like best about Aloha Cloud?

Aloha cloud is easy to use and manages everything perfectly like payments, bills, orders, sales, reports and tabs. It is really useful during heavy and busy hours. It makes the work so much faster and smoother. The best thing about Aloha cloud is that it is reliable, fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

The customer service response time feels a little slow to me. Moreover updates makes little changes which takes time to learn and get used to. Other than that i feel like Aloha Cloud is 10/10 for small, medium and large organization. Review collected by and hosted on G2.com.

Dharamveer p.
DP
Application Security Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive Interface with Room for Better Onboarding and Feature Discovery"
What do you like best about Aloha Cloud?

The interface is clear, the flow makes sense, and nothing feels forced. That reduces friction, which is exactly what most teams need.

It also respects attention. No unnecessary noise, no confusing steps. You always know what to do next, and that builds confidence fast. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

some advanced options aren’t immediately visible. You sometimes have to spend extra time exploring to discover the full depth of what the platform can do. It’s not a dealbreaker, but clearer signposting for power features would help.

Another small gap is onboarding depth. The product is intuitive, but short in-product tips or guided walkthroughs could make first-time users confident even faster. Review collected by and hosted on G2.com.

Chaitanya V.
CV
Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Data Management with Aloha Cloud"
What do you like best about Aloha Cloud?

I like Aloha Cloud for its easy data access and good UI. I can access my data from anywhere, not just from my local systems. The UI is clean, making it simple for even beginners to understand and find features easily. I really enjoy the ease of setting up the application and getting started smoothly. The initial setup was very smooth and easier with pretty clear instructions. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

I think everything works well but there is a small thing that can be improved. There is limited documentation for complex use cases. If there are more real-world examples in documentation, it would be helpful. Review collected by and hosted on G2.com.

Shivansh  T.
ST
Customer Service Representative
Small-Business (50 or fewer emp.)
"Rock-Solid Reliability and Modern Flexibility for Restaurants"
What do you like best about Aloha Cloud?

What I like best about Aloha Cloud is its rock-solid reliability combined with truly modern cloud flexibility. It gives restaurants enterprise-grade features (advanced reporting, real-time inventory, labor management, online ordering integration) without the headaches of old-school on-premise systems. Everything updates instantly across locations, downtime is basically a non-issue, and the interface is clean and fast for both front- and back-of-house teams. It just works, everywhere, all the time—that rare blend of power and simplicity is what stands out most to me. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Biggest gripe: terrible customer support (slow, hard to reach, especially painful during outages). Add a clunky interface, steep learning curve, and occasional reliability hiccups when internet or integrations fail, and it can feel frustratingly outdated despite the power. Review collected by and hosted on G2.com.

Shahrukh k.
SK
support advisor
Mid-Market (51-1000 emp.)
"Its amazing :) Aloha Cloud: The Ultimate Solution for Streamlined Restaurant Management"
What do you like best about Aloha Cloud?

I really love :) Aloha Cloud is fantastic for its comprehensive features designed specifically for the restaurant industry. What I like best about it is how it centralizes operations, from order management and payments to inventory tracking and reporting, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

There is nothing to dislike into this everything is looks perfectly great :) Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Effortless to Use and Reliably Delivers"
What do you like best about Aloha Cloud?

Honestly, it’s just really easy to use. The interface is clean, nothing feels overcomplicated, and you don’t need loads of training to get going. It does what it says it will without a ton of setup, which I really appreciate. It’s also pretty reliable — once it’s running, it just works in the background. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

There aren’t any major issues, but there are a few small things that could be smoother or more customisable. Some features feel a bit basic depending on what you’re trying to do, and I wouldn’t mind seeing more updates or added functionality over time. Nothing deal-breaking though. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

Average Discount

6%

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Aloha Cloud Features
Menu Building
Inventory Management
Employee Scheduling
Payment Gateway
Table Management
Check Adjustment
Reporting
Analytics
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Aloha Cloud