--- title: Chowbus POS Reviews meta\_title: 'Chowbus POS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Chowbus POS works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- ### Chowbus POS Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Chowbus POS, making order processing quick and efficient for restaurants. [(5 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835787&qs=pros-and-cons#reviews) Users find Chowbus POS remarkably **easy to operate** , simplifying management and enhancing efficiency for all restaurant staff. [(2 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835809&qs=pros-and-cons#reviews) Users highlight the **efficiency optimization** of Chowbus POS, enabling faster service and improved order processing. [(2 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1963083&qs=pros-and-cons#reviews) Users value the **convenience of online ordering** with Chowbus POS, enhancing efficiency in busy food service settings. [(2 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835463&qs=pros-and-cons#reviews) Users praise the **smooth operations** of Chowbus POS, which significantly enhance efficiency and order processing speed. [(2 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1963079&qs=pros-and-cons#reviews) Users report **online ordering issues** , including difficulties with QR code menus and an ineffective waitlist feature. [(5 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835741&qs=pros-and-cons#reviews) Users find Chowbus to be **expensive** , but many believe the quality justifies the higher cost. [(1 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1963080&qs=pros-and-cons#reviews) Users find the **missing KDS feature** inconvenient, relying solely on the kitchen printer for order management. [(1 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835659&qs=pros-and-cons#reviews) Users desire the **flexibility for in-store payments** to mitigate disputes with online transactions and enhance convenience. [(1 mentions)](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835515&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Chowbus POS ##### 1. Ease of Use Users love the **ease of use** of Chowbus POS, making order processing quick and efficient for restaurants. [ See 5 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835787&qs=pros-and-cons#reviews) See Related User Reviews ![Cui Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cui Y.") CY Cui Y. Small-Business (50 or fewer emp.) 5.0/5 "Perfectly streamlined our delivery orders" What do you like about Chowbus POS? The delivery orders integration work perfectly. We are listed on almost 10 delivery platforms, previously we need to manually type delivery orders int ![Mandy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandy M.") MM Mandy M. Mid-Market (51-1000 emp.) 5.0/5 "Highly recommended! Our servers love it!" What do you like about Chowbus POS? The ipads allow us to take orders and payments right at the table, which saves us lots of time. ##### 2. Ease of Operation Users find Chowbus POS remarkably **easy to operate** , simplifying management and enhancing efficiency for all restaurant staff. [ See 2 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835809&qs=pros-and-cons#reviews) See Related User Reviews ![Lucas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas L.") LL Lucas L. Small-Business (50 or fewer emp.) 5.0/5 "They can even integrate with Chinese delivery platform" What do you like about Chowbus POS? We really like Chowbus’s online ordering and delivery platform integration. The new version of the online ordering site looks better and is more user- KW Kevin W. Small-Business (50 or fewer emp.) 4.5/5 "Chowbus POS: A Game-Changer for Our Restaurant" What do you like about Chowbus POS? As a restaurant owner who's been in business for over ten years, I had been using an old-fashioned restaurant computer system for most of that time. A ##### 3. Efficiency Optimization Users highlight the **efficiency optimization** of Chowbus POS, enabling faster service and improved order processing. [ See 2 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1963083&qs=pros-and-cons#reviews) See Related User Reviews ![Mandy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandy M.") MM Mandy M. Mid-Market (51-1000 emp.) 5.0/5 "Highly recommended! Our servers love it!" What do you like about Chowbus POS? The ipads allow us to take orders and payments right at the table, which saves us lots of time. ![Henry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry P.") HP Henry P. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for a quick service restaurant!" What do you like about Chowbus POS? Chowbus has been a game-changer for our quick service restaurant, helping us speed up order processing and serve more customers efficiently. In quick ##### 4. Online Ordering Users value the **convenience of online ordering** with Chowbus POS, enhancing efficiency in busy food service settings. [ See 2 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835463&qs=pros-and-cons#reviews) See Related User Reviews ![Ken N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken N.") KN Ken N. Small-Business (50 or fewer emp.) 5.0/5 "Great smart ordering system for izakaya restaurants" What do you like about Chowbus POS? The QR code digital menu along with the table side taking orders and payments is pretty convenient ![Anna Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Y.") AY Anna Y. Small-Business (50 or fewer emp.) 4.5/5 "Chowbus is perfect for small business owners on a budget who can’t afford extra staff!" What do you like about Chowbus POS? We run a quick-service noodle shop, and having a kiosk at the counter covers most of our customers’ ordering needs. This setup lets my partner and me ##### 5. Smooth Operations Users praise the **smooth operations** of Chowbus POS, which significantly enhance efficiency and order processing speed. [ See 2 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1963079&qs=pros-and-cons#reviews) See Related User Reviews ![Cui Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cui Y.") CY Cui Y. Small-Business (50 or fewer emp.) 5.0/5 "Perfectly streamlined our delivery orders" What do you like about Chowbus POS? The delivery orders integration work perfectly. We are listed on almost 10 delivery platforms, previously we need to manually type delivery orders int ![Henry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry P.") HP Henry P. Small-Business (50 or fewer emp.) 5.0/5 "Top choice for a quick service restaurant!" What do you like about Chowbus POS? Chowbus has been a game-changer for our quick service restaurant, helping us speed up order processing and serve more customers efficiently. In quick ### Top Cons or Disadvantages of Chowbus POS ##### 1. Online Ordering Issues Users report **online ordering issues** , including difficulties with QR code menus and an ineffective waitlist feature. [ See 5 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835741&qs=pros-and-cons#reviews) See Related User Reviews ![Cui Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cui Y.") CY Cui Y. Small-Business (50 or fewer emp.) 5.0/5 "Perfectly streamlined our delivery orders" What do you dislike about Chowbus POS? We cannot set multiple menus on QR code ordering ![Mandy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandy M.") MM Mandy M. Mid-Market (51-1000 emp.) 5.0/5 "Highly recommended! Our servers love it!" What do you dislike about Chowbus POS? The waitlist is not so functional, we have to use Yelp to take the waitlist ##### 2. Expensive Users find Chowbus to be **expensive** , but many believe the quality justifies the higher cost. [ See 1 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1963080&qs=pros-and-cons#reviews) See Related User Reviews ![Anna Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Y.") AY Anna Y. Small-Business (50 or fewer emp.) 4.5/5 "Chowbus is perfect for small business owners on a budget who can’t afford extra staff!" What do you dislike about Chowbus POS? We love Chowbus, though the cost is a bit high for us—it’s absolutely worth it! ##### 3. Missing Features Users find the **missing KDS feature** inconvenient, relying solely on the kitchen printer for order management. [ See 1 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835659&qs=pros-and-cons#reviews) See Related User Reviews ![Kenji I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenji I.") KI Kenji I. Small-Business (50 or fewer emp.) 5.0/5 "Chowbus loyalty system is a plus!" What do you dislike about Chowbus POS? There's no KDS, so we're limited to using the kitchen printer, which can be a bit inconvenient at times. ##### 4. Payment Issues Users desire the **flexibility for in-store payments** to mitigate disputes with online transactions and enhance convenience. [ See 1 mentions ](https://www.g2.com/products/chowbus-pos/reviews?filters%5Bsentiment_snippet%5D=1835515&qs=pros-and-cons#reviews) See Related User Reviews ![jiangnan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jiangnan Z.") JZ jiangnan Z. Small-Business (50 or fewer emp.) 5.0/5 "The Free Restaurant Website is a Huge Bonus" What do you dislike about Chowbus POS? One thing I wish Chowbus POS offered is the option for customers to pay in-store for online orders. Currently, there's a risk of disputes with online ## Top-Rated Alternatives [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ View All Alternatives ](https://www.g2.com/products/chowbus-pos/competitors/alternatives) ![Kenji I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenji I.") KI Kenji I. Manager Small-Business (50 or fewer emp.) 10/23/2024 "Chowbus loyalty system is a plus!" 5/5 What do you like best about Chowbus POS? The online ordering setup is really flexible—we can easily create multiple menus. We have a weekday lunch special and a regular menu, and both work seamlessly. Setting up menu hours is also super convenient. Plus, we love the Chowbus loyalty program feature, and we're excited to explore more creative ways to use it in the future! Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? There's no KDS, so we're limited to using the kitchen printer, which can be a bit inconvenient at times. Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Chowbus offers a comprehensive set of features, and they’re always updating quickly to stay current. The online ordering system is highly customizable, which fits our needs perfectly. The loyalty program is also very user-friendly. The free membership option has helped us grow our member base, and we offer benefits like cash-back on recharges. In the future, we’re also planning to send marketing SMS to encourage our members to dine with us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mimi F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mimi F.") MF Mimi F. Restaurant Manager Small-Business (50 or fewer emp.) 10/24/2024 "This POS company truly offers the best service" 5/5 What do you like best about Chowbus POS? Chowbus’s service has been exceptional. We’re a new restaurant, and from the moment we signed up, they helped us check our network setup to ensure full coverage once the store was ready. They even sent a team for on-site installation and training, staying for two to three days to make sure all our staff were comfortable using the system. For the online ordering website, we were able to work directly with a specialist to customize it. We’re really satisfied with the experience! Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? So far, so good—no complaints at all, it's ok Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? The onboarding process has been incredibly smooth. With so many things to manage when opening a new restaurant, I barely had to worry about the POS setup. Chowbus has a dedicated onboarding team and a clear step-by-step process. They never rushed the setup or cut corners just to get things up and running quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![jiangnan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jiangnan Z.") JZ jiangnan Z. GM Small-Business (50 or fewer emp.) 9/20/2024 "The Free Restaurant Website is a Huge Bonus" 5/5 What do you like best about Chowbus POS? What I love most about Chowbus POS is the free website they offer for our restaurant. It makes it easier for customers to place online orders, and we've seen a noticeable increase in them. The site is beautifully designed, which helps with our branding, and we've also used it to share franchise info so other restaurant owners can easily get in touch with us. Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? One thing I wish Chowbus POS offered is the option for customers to pay in-store for online orders. Currently, there's a risk of disputes with online payments, so having the flexibility for offline payment would be a great addition. Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Chowbus POS has solved several issues for us by offering a highly versatile system. The kiosks make in-store ordering for to-go customers a breeze, while online ordering simplifies managing web orders. For call-in orders, the process is straightforward—just enter the phone number and start taking the order. This efficiency has streamlined our operations and reduced the need to schedule as much staff, saving us time and labor costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KW Kevin W. Restaurant owner Small-Business (50 or fewer emp.) 9/26/2024 "Chowbus POS: A Game-Changer for Our Restaurant" 4.5/5 What do you like best about Chowbus POS? As a restaurant owner who's been in business for over ten years, I had been using an old-fashioned restaurant computer system for most of that time. After a lot of hesitation, I finally made the switch to Chowbus’ modern POS system, and I have to say, it’s been a total game-changer. At first, I was worried that I might struggle with the new technology, especially using iPads since I’m not that tech-savvy. But honestly, the system is so simple and user-friendly, I had no issues at all. With my old system, I had to remember different operation paths, like handling dine-in and takeout orders separately, and it was easy to make mistakes. Now, with Chowbus, everything is streamlined, and there’s no need to memorize complicated steps. It’s incredibly easy to learn, and even new staff pick it up without much training. It’s made running the restaurant so much easier. Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? One thing I dislike about Chowbus POS is that the font size could be larger. The screen is smaller than what we used before, and sometimes I need to put on my glasses to see clearly. Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Chowbus has provided us with a complete product solution. We do a lot of business with our nearby neighborhood, so we have a high volume of online and call-in orders, along with many regular customers. Chowbus helped us design a website for free, and now we can take orders directly from Google Maps. Handling call-in orders is much easier too—we don't have to manually input phone numbers, and we can leave notes for regulars and see their previous orders to help them order faster. In-store customers can place orders directly on the tablet and even sign up for memberships themselves to enjoy our member pricing. Everything has become so much more convenient, and it’s made my life easier, saving me a lot of work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Henry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry P.") HP Henry P. Restaurant Manager Small-Business (50 or fewer emp.) 11/5/2024 "Top choice for a quick service restaurant!" 5/5 What do you like best about Chowbus POS? Chowbus has been a game-changer for our quick service restaurant, helping us speed up order processing and serve more customers efficiently. In quick service, faster operations mean higher profits, and Chowbus makes that possible with its easy-to-use features that keep everything running smoothly. It’s simple, effective, and perfect for helping us get orders out quickly! Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? Unfortunately, there’s no third-party delivery option with Chowbus. Since we’re a small shop without our own drivers, it means we can’t offer delivery for online orders. Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Chowbus has really boosted the efficiency of our quick service restaurant. From kiosk orders in-store to online pickups and third-party delivery integration, everything helps speed up the process, increase efficiency, and reduce manual work. It’s been a huge help in keeping things running smoothly! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lucas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas L.") LL Lucas L. manager Small-Business (50 or fewer emp.) 10/3/2024 "They can even integrate with Chinese delivery platform" 5/5 What do you like best about Chowbus POS? We really like Chowbus’s online ordering and delivery platform integration. The new version of the online ordering site looks better and is more user-friendly, making it easier for us to manage. Plus, it’s super convenient that it integrates with both major platforms like DoorDash and Chinese-focused ones like HungryPanda. Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? It would be great if the online ordering system allowed customers to sign up and log in as members, so the membership perks could be integrated. Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Online ordering is super convenient, and a lot of our orders come from there. For delivery, orders from different platforms automatically go into the POS system, and with one click, they’re sent to the kitchen. In the restaurant, customers can place their orders just by scanning a QR code. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Y.") AY Anna Y. Restaurant Manager Small-Business (50 or fewer emp.) 11/26/2024 "Chowbus is perfect for small business owners on a budget who can’t afford extra staff!" 4.5/5 What do you like best about Chowbus POS? We run a quick-service noodle shop, and having a kiosk at the counter covers most of our customers’ ordering needs. This setup lets my partner and me focus on making delicious noodles for our guests! Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? We love Chowbus, though the cost is a bit high for us—it’s absolutely worth it! Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Chowbus’s restaurant technology benefits our in-store, online, and phone orders—our kitchen receives orders instantly, streamlining the process and reducing the need for manual tasks. It’s been a great help in saving labor and improving efficiency! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sophia L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophia L.") SL Sophia L. restaurant manager Small-Business (50 or fewer emp.) 10/14/2024 "We love smart ordering" 5/5 What do you like best about Chowbus POS? QR code ordering is super convenient. Customers can just sit down and start ordering by scanning with their phones, so we don’t need to invest in extra hardware or spend on order-taking staff. Plus, Chowbus’s acrylic QR codes look great and are really durable. Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? Chowbus’s waitlist feature doesn’t give accurate wait time estimates, so we decided not to use it. Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? QR code ordering is super convenient, both for customers to order and for us to update the menu in real-time. We can easily run promotions too, like lunch specials on bento boxes and happy hour drinks with a buy one, get one for $1 deal. Setting everything up is a breeze. Chowbus’s membership system is also really comprehensive, and we even offer gift cards to our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ken N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken N.") KN Ken N. GM Small-Business (50 or fewer emp.) 12/4/2024 "Great smart ordering system for izakaya restaurants" 5/5 What do you like best about Chowbus POS? The QR code digital menu along with the table side taking orders and payments is pretty convenient Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? They do not have kds screen, just kitchen printers Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? It is quite convenient and save our servers' lots of time, our servers can now focus on serving our customers better and win more tips. They also integrate with Google reservations for free Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cui Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cui Y.") CY Cui Y. Boss Small-Business (50 or fewer emp.) 11/18/2024 "Perfectly streamlined our delivery orders" 5/5 What do you like best about Chowbus POS? The delivery orders integration work perfectly. We are listed on almost 10 delivery platforms, previously we need to manually type delivery orders into the restaurant computer, but now everything runs so easily Review collected by and hosted on G2.com. What do you dislike about Chowbus POS? We cannot set multiple menus on QR code ordering Review collected by and hosted on G2.com. What problems is Chowbus POS solving and how is that benefiting you? Everything functions well as a whole, QR code ordering, handheld iPad payment, third party delivery integration, restaurant website, Google ordering Review collected by and hosted on G2.com. 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