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49 Foodics Reviews
Overall Review Sentiment for Foodics
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The sales data is auto collated into excellent reports that allow me to take decisions based on numbers. Takes away the time consuming work of making these reports manually allowing me to take data based decisions. The user interface is straight forward and very informative. If I ever had questions, the team and especially my account manager was fantastic and immediately answered all queries. Never had any downtime or operational bugs. Review collected by and hosted on G2.com.
The only thing I don't like is that the auto email option, for purchase orders to suppliers and end of day reports to the internal team , only allow for one email each. Suppliers ask for the po to be sent to multiple emails for their trails, and for my team, I would like the end of day reports to be sent to location manager and myself , this isn't possible and I hope they can address this as it is a necessity in today's framework. Review collected by and hosted on G2.com.
From an IT perspective, it is effortless to manage all aspects easily, and it is a better solution for all hardware available in market.
Also, provide a cloud structure it reduce a data Review collected by and hosted on G2.com.
Its a perfect product for restaurant management Review collected by and hosted on G2.com.
it is a complete package for any F&B entity or industry with a complete solution from the menu to recipes to stock inventory I would say one who is using knows the best of it. you get software support from your line associates very efficiently in my case Miss Asma is dealing with us and I was surprised when I get msg from her in the middle of the night that your work is done and you are online coz we request in a very short time that we want to get live in the morning opening she finishes the job before time top-level services 10/10 Review collected by and hosted on G2.com.
nothing to dislike if some time small glitches or need changes in the reports or system it can be resolved on the spot with the help of representatives and line managers Review collected by and hosted on G2.com.
The system is user-friendly, it has features that cater to our business needs. The staffs are very supportive. Mark from the installation team has been super amazing since day 1. He has helped us more than what is required from him, and had trained us effectively. We feel that they listen and are very understanding of our needs. Marice and Mark had worked on our menu for 3 hours and made sure everything is perfect. They were physically on with us during our launching date, that level of service is something to beat. Review collected by and hosted on G2.com.
There are surely some features that needs enhancement however, I can see that they are keen to at least enhance it and they listen to what the merchants needs. Review collected by and hosted on G2.com.
The simplicity of the system, we integrated with Marketman recently, we are already integrated with Deliverect. To sum it, if you are working with any parties, foodics can easily connect it with the system.
Thanks to Dana, who's always supportive and available, she's a professional person. Review collected by and hosted on G2.com.
Our least favorite feature is the repor. They don't have one summarized report that the operation needs. I hope you can improve it so you will have a full great system Review collected by and hosted on G2.com.
I like that the system is easy to use and the service is up to our expectations. Ian the technician was very polite and very experienced with his work. Marice and her team are very nice. Review collected by and hosted on G2.com.
Foodics system is easy to control and data entry as well. But i just want to suggest for export excel files instead of using SKU it's more easy to use the name ingredients Review collected by and hosted on G2.com.
The System is user-friendly, and support is always available, especially during the onboarding process. We had smooth communication and coordination with our Account Manager Marice, always helpful and available. The training team was also great. Review collected by and hosted on G2.com.
Some features need enhancement like split bills and change of payment method. Review collected by and hosted on G2.com.
It's a perfect inventory solution , user friendly and esay to update. Cashier App can update in just seconds.
With foodics you will never find that you are struggling with support. i have experienced the Support and it's amazing and rapid response specially account Manager Purvi Gupta. I have never faced any delay in response even if i stuck in any update and she support to update each item. Review collected by and hosted on G2.com.
I tried alot to find but it's just a perfect Solution. Some changes are needed in reports and layouts and product team is working on those suggestions this what I have received in my last conversation. Review collected by and hosted on G2.com.
The POS looks modern, easy to use, and can be integrated with anything your operations need. Thanks to The star Dana, Customer success Expert, the person who makes things happen! Review collected by and hosted on G2.com.
Everything is good and helpful, but we asked for the End of Day report to require more than 2-3 emails to be received with the management. Other than that, all is good. Review collected by and hosted on G2.com.
