# Upserve Reviews **Vendor:** Upserve **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.1/5.0 **Total Reviews:** 90 ## About Upserve Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur. ## Upserve Reviews ### 1. Helpful Restaurant Management Software That’s Helped Grow My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Matt T. | Investor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Upserve?** Restaurant management software. The Merchant Cash Advance has been very helpful in growing my business. **What do you dislike about Upserve?** Nothing comes to mind. We are satisfied. **What problems is Upserve solving and how is that benefiting you?** Managing cash flow; understanding our back office; handling payments ### 2. Upserve POS Experiences **Rating:** 4.0/5.0 stars **Reviewed by:** Atsuko K. | Director of Operations, Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2024 **What do you like best about Upserve?** Pretty Easy and clear Reporting system, and basic Integration is available **What do you dislike about Upserve?** Customer Support once the launch period is ended **What problems is Upserve solving and how is that benefiting you?** Reporting is pretty well done ### 3. Upserve Light speed to Light down **Rating:** 3.0/5.0 stars **Reviewed by:** Deepak g. | Senior Executives , Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Upserve?** - Upserve was Working Light Speed on its Own Way - Table Marking and Blocking Serivice have been good features - Helped to Learn the Analitics of Ups and Downs of the Business - Good additional of POS - Customised Integration Service **What do you dislike about Upserve?** - After Acquering Breadcrumb POS in 2016 Service were been worst than Ever - Support/Help desk is a major Failure to them & this MADe us Mad to get rid of this servide **What problems is Upserve solving and how is that benefiting you?** - Billing: Billing and Marking of Ordered Food - Inventory: Inventory and Stock Update of the Kitchen and Goods - Employee Management: Helps to Employee Management- and work allocation - Customization: Customizing of Application and Can be include order requirment ### 4. Modernization for POS **Rating:** 4.5/5.0 stars **Reviewed by:** Jack U. | CIO / Transformation Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Upserve?** Software is intuitive and easy to learn! **What do you dislike about Upserve?** We are struggling with consultant availability due to their location. **What problems is Upserve solving and how is that benefiting you?** Cloud based, and supported 24/7 ### 5. Performing intelligent data transfers you achieve sales success through upserver. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Upserve?** I like upserver because its artificial intelligence potential can repair order guidance sectors, value extensions of internal control of assisted programming orders, systematization of sales code reading, intuitive backups of local analysis methodologies, processing of negotiation percentages in the cloud, independent management of a collaborative interface, Robust browsing opportunities performance training, pre-determined coupon applications, electronic payment ticket references, online order authentication, automatic menu exchanges, email-driven fault reports, frequent purchase card credit assignments, are recognized as part of the best tools demonstrated by this network server. **What do you dislike about Upserve?** The upserver software at my company has been deconfigured due to a business support error, where not all meal delivery orders are made in real time, as some tend to be delayed due to a failure of organizational order dimensions, and decreases in operational relevance through the restaurant's online digital sales portal are beginning to emerge, making customers tend to prefer to link their orders to a direct server in relation to the main panel of the nearest branch, which represents an uncoordinated follow-up of purchases via the Internet, so a professional financing presentation molding activation should be incorporated to grant orders easily and quickly. **Recommendations to others considering Upserve:** I recommend the features included in the upserver's programming since its order prioritization scheme, product delivery tracking, proven billing source planning, restaurant homepage design assistance, computerized mobile access distinctions, alternative customer documentation management, grouped inventory extensions, separation of commercial reports of qualified sales, opening of unified deliveries for the transference of scores of attention to the client, activation of managers of restoration of portfolios of negotiation, formats of accounting of costs, distribution of prices of the gastronomic area, systematization of automatic points of sale, they develop the capacity of purchase of the users within my food trade. **What problems is Upserve solving and how is that benefiting you?** Upserver in my company is part of the unique and personalized e-commerce control management of my company, where thanks to its base operation, I can establish customer service molding patterns in a robotic way with pre-determined answers for my clients' doubts, fast food payment transaction dialing, structured worldwide gastronomic relevance from different countries, Management of permits for the qualification of resources for the anticipated visualization of dishes incorporated to the menu of my restaurant, procedures for the purchase of liquors with prioritization of financial laws, incorporation of discounts and personalized price offers, are part of the incredible level of negotiation induced by this programming in relation to my gastronomic work. ### 6. Execute card payments in the restaurant **Rating:** 4.0/5.0 stars **Reviewed by:** Lara R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Upserve?** The app for our ipad works fine - the initial installation was fast. We have created all tables and can now make payments very quickly. The quick function for splitting invoices is very helpful and makes our work easier. **What do you dislike about Upserve?** Sometimes there are connection failures and payments have to be made again - especially the swipe function does not always work. **What problems is Upserve solving and how is that benefiting you?** I can analyze our payments and orders in the restaurant in detail. The detailed reports show me how good our turnover is and I can also forward this data to our accountant. The management with our tablets works very well. ### 7. Use Upserve! **Rating:** 4.5/5.0 stars **Reviewed by:** Bill C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Upserve?** It's inventory tracking and integration make loss prevention and inventory on a monthly basis a breeze. **What do you dislike about Upserve?** Would like to see more options for Units of Measure built in and two way syncing between the POS and Inventory system would be a huge help in pricing before implementing recipes **What problems is Upserve solving and how is that benefiting you?** Time time time... it has freed up alot of my time on routine tasks ### 8. Upserve helps our business with a seamless POS system that facilitates easy user access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2020 **What do you like best about Upserve?** upserve has a very user friendly interface making it easy to update menus and analyze sales data **What do you dislike about Upserve?** often this program has issues with internet connectivity making it hard to process credit card transactions after the device used reconnects to the network. we have lost a few sales due to the credit card data transfer from offline to online **Recommendations to others considering Upserve:** If you want a user-friendly experience for your staff, Upserve is for you. **What problems is Upserve solving and how is that benefiting you?** easier data analysis for total production and easy to use touchscreen interface, all of our staff adjusted to this new system flawlessly ### 9. UpServe for Brewery! **Rating:** 5.0/5.0 stars **Reviewed by:** Ed M. | Director of Hospitality & Taproom Service, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Upserve?** Ease of use. Quick to update with new items. Help Desk is amazing! **What do you dislike about Upserve?** Inventory control on preorders for upcoming dates. Inventory does not deplete until day of sale, not day of order. Makes tracking real inventory very difficult. **Recommendations to others considering Upserve:** Great for our brewery. I can see it being a great fit for a quick serve restaruant. **What problems is Upserve solving and how is that benefiting you?** Online ordering has become a main source of revenue. The system allows quick updates & is easy for our customers to use. ### 10. Upserve makes it easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2020 **What do you like best about Upserve?** The ease of it and that it is cloud based **What do you dislike about Upserve?** Just a couple of payroll reports missing **Recommendations to others considering Upserve:** If you want great customer support, this is it **What problems is Upserve solving and how is that benefiting you?** Everyone can work from home during the pandemic ## Upserve Discussions - [How much does Breadcrumb cost?](https://www.g2.com/discussions/cost-c0caca9f-a3b5-44bb-9f49-500f5cfa5e25) - 1 upvote - [How else can Breadcrumb help me?](https://www.g2.com/discussions/how-else-can-breadcrumb-help-me) - 1 upvote - [Does Breadcrumb integrate with other tools?](https://www.g2.com/discussions/integrations-2d918d16-3a58-4d02-9025-0ee723e102fb) - 1 upvote - [Is Breadcrumb right for me?](https://www.g2.com/discussions/is-breadcrumb-right-for-me) - 1 upvote - [What is Breadcrumb?](https://www.g2.com/discussions/breadcrumb) - 1 upvote - [View Upserve pricing details and edition comparison](https://www.g2.com/products/upserve-2019-05-21/reviews/upserve-review-430598?section=pricing&secure%5Bexpires_at%5D=2026-05-18+13%3A19%3A02+-0500&secure%5Bsession_id%5D=b06f3bd0-c059-4253-be0e-37a422b4dc5d&secure%5Btoken%5D=507e0323401e16cbafe9f07ee2efa49058039dfb2a5a08c4ddc35b66878c43ff&format=llm_user) ## Upserve Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Upserve Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Platform Basics** - Reporting - Interoperability **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Upserve Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews) - [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) - 4.1/5.0 (106 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews)