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TouchBistro

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108 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2011
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TouchBistro Restaurant POS

108 reviews

iPad point of sale tableside ordering.

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TouchBistro

0 reviews

TouchBistro is an all-in-one, cloud-based point-of-sale (POS) and restaurant management system designed to streamline operations for food service establishments. Tailored for restaurants, bars, cafés, and food trucks, it integrates essential front-of-house, back-of-house, and guest engagement solutions into a single, user-friendly platform. By offering tools such as tableside ordering, inventory management, staff scheduling, and customer loyalty programs, TouchBistro empowers restaurateurs to enhance efficiency, improve guest experiences, and boost profitability. Key Features and Functionality: - Point of Sale (POS): A reliable and fast POS system that facilitates order taking, bill splitting, and payment processing, all designed to improve service speed and accuracy. - Tableside Ordering: Enables servers to take orders directly at the table using mobile devices, reducing errors and enhancing customer interaction. - Inventory Management: Provides real-time tracking of inventory levels, helping to control costs and minimize waste. - Staff Management: Offers tools for scheduling, time tracking, and performance monitoring to optimize labor management. - Customer Engagement: Includes features like loyalty programs, gift cards, and marketing tools to foster customer retention and drive repeat business. - Online Ordering and Reservations: Allows customers to place orders and make reservations through the restaurant's website, expanding reach and convenience. Primary Value and Solutions Provided: TouchBistro addresses the unique challenges faced by the restaurant industry by offering a comprehensive solution that simplifies daily operations. By integrating various functionalities into one platform, it reduces the need for multiple disparate systems, thereby saving time and reducing costs. The system's intuitive design ensures quick staff training and adoption, while its robust reporting and analytics capabilities provide valuable insights into sales, inventory, and employee performance. Ultimately, TouchBistro empowers restaurateurs to focus more on delivering exceptional dining experiences and less on administrative tasks, leading to increased customer satisfaction and business growth.

Profile Name

Star Rating

73
21
3
1
10

TouchBistro Reviews

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Profile Name
Star Rating
73
21
3
1
10
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
02/25/2026
Validated Reviewer
Review source: Organic

STAY AWAY from TouchBistro if you can!

Software was somewhat user friendly and worked relatively well for us.
Verified User in Restaurants
UR
Verified User in Restaurants
12/05/2025
Validated Reviewer
Review source: G2 invite
Translated Using AI

TouchBistro is a shoddy product from a trash company.

Nothing. It works at times, the KDS is buggy, the app crashes after almost every order is put in, integrations are expensive.
BS
Becky S.
11/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Worst Company EVER

That my contract is up and I never have to deal with them again

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HQ Location:
Toronto, Canada

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@touchbistro

What is TouchBistro?

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business.

Details

Year Founded
2011