# Sapaad Reviews
**Vendor:** Sapaad  
**Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 13
## About Sapaad
Sapaad is a Cloud POS &amp; Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System. Sapaad&#39;s add-ons include in-built CRM, in-built Loyalty, online ordering, and SMS. It&#39;s partnered with leading accounting software such as Xero &amp; Tally. It also integrates with leading food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, Lyve and more!




## Sapaad Reviews
  ### 1. Awesome experience on cloud platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Younus K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Sapaad?**

sapaad  supports windows, ios  , android

**What do you dislike about Sapaad?**

nothing to dislike its just awesome soft

**What problems is Sapaad solving and how is that benefiting you?**

Its solving almost all the issues such as easy cashier access , inventory management , stock managament , recipe management , delvery managemnt , loyalty , self order kiosk , payment gateway integration , online aggreagtors . I had on hand experience of different softwares such as Aloha , Par , Pixel point , Foodics but cannot compare with Sapaad its just awesome 

Moreover there are few things wev expecting to be there in the software and their R& D team is thoroughly  working on it and giving us new versions with updated featrues time to time

  ### 2. Sapaad is a very straight forward system, it's easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oelbert H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about Sapaad?**

User Friendly Interface, Easy to  deploy and implement in the restaurant  and mostly they can integrate all of the third party services in their platform

**What do you dislike about Sapaad?**

The downside of using sapaad is when there is an issue on internet connection. Sapaad is a web based system, once there's a problem with the internet we will do the operations manually until connections are back. Hopefully their is an option to run the system in offline mode and it will auto reconnect from the server once it will go back to online.

**What problems is Sapaad solving and how is that benefiting you?**

Sapaad helps us in our to improve our customer satisfaction and in our daily operational challenges and help us improve our order accuracy by having the features to integrate the third party services. As an administrator in sapaad i can easily update our menus, update item and adjust the prices

  ### 3. Sapaad the best application so far **

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hariom V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Sapaad?**

Sapaad is one of the best applications I have come across. I have worked in many companies with different applications in my home country and abroad. But sapaad is one of the simplest and the best applications when it comes to reports. It's easy to use and user-friendly.

**What do you dislike about Sapaad?**

i don't see anything that is in my mind.

**What problems is Sapaad solving and how is that benefiting you?**

Sapaad Support Team Response.

  ### 4. Sapaad software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khaja M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about Sapaad?**

User friendly and same time support is good.this software is easy to develop our business.and support is good, Easy to Implement and Easy to Integrations.

**What do you dislike about Sapaad?**

Some features need to do by developing team

**What problems is Sapaad solving and how is that benefiting you?**

Menus upload in Aggegators portals.

  ### 5. Sapaad Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Sapaad?**

Sapaad team. Specially thanks to Dominic and Wilma who are always available to support and goes above and beyond!

**What do you dislike about Sapaad?**

Sapaad is a very user friendly however there are some features need to be added such as "Open Discounts" to have more flexibility integrating other softwares such as inventory software, and company (Vietnamese Foodies) App.

**What problems is Sapaad solving and how is that benefiting you?**

User friendly. Easy to educate new staff members on it and excel.

  ### 6. User-friendly POS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Thomaz C. | Operations & Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Sapaad?**

User-friendly UI facilitates staff usage.

**What do you dislike about Sapaad?**

Some reports can become "messy" after integrations.

**What problems is Sapaad solving and how is that benefiting you?**

Capturing our sales from different sources.

  ### 7. Pinch Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hussain Hatim  A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Sapaad?**

User interface is very friendly and easy. Reporting is very quick and fast. Realtime updation.

**What do you dislike about Sapaad?**

Limited to Basic POS system. Gives little detailing on inventory but no accounting of suppliers makes it weaker than other options.

**What problems is Sapaad solving and how is that benefiting you?**

Data and reporting of real time sales in cafe. Also helps us in analyzing sales category wise.

  ### 8. POS Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2024

**What do you like best about Sapaad?**

Sapaad has a very good response time. The team is very supportive. And Dominic is always just a call away

**What do you dislike about Sapaad?**

Nothing, I have no issues with Sapaad. It is good

**What problems is Sapaad solving and how is that benefiting you?**

Orders punching

  ### 9. excellence service and constant support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about Sapaad?**

excellence service and constant support 24/7 and ease of integration, ease of use

**What do you dislike about Sapaad?**

moving away from sapaad connect to urban piper

**What problems is Sapaad solving and how is that benefiting you?**

intergation with aggredators

  ### 10. Highly Recommend POS of all time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Sapaad?**

Sapaad's user-friendly system is bolstered by a professional team that expertly handles all technicalities, leading to a reliable and accurate POS experience.

**What do you dislike about Sapaad?**

None so far. I didn't experience any issues with Sapaad.

**What problems is Sapaad solving and how is that benefiting you?**

Technicians are resolving all issues, monitoring inventory, and benefiting restaurant's operations and financial stability.

  ### 11. Great SaaS product for restaurant management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Sapaad?**

I like how sapaad put everything that a restaurant has in one place so management could be much more easier. Cashier, manager, ans every worker in the restaurant uses it.

**What do you dislike about Sapaad?**

Because we relay on it a lot, so when the software goes down we have a really hard time until it is up again. The technical and customer care team, however, is very helpful.

**What problems is Sapaad solving and how is that benefiting you?**

Organizing items, issuing receipts, managing depot and many other things sapaad help us with. Since we started using it things got more easier for my team and I.

  ### 12. Best in it easy-to-use software. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy C. | Cashier , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2019

**What do you like best about Sapaad?**

It's a cloud - deployed system that is flexible enough to cater fot both small and large businesses. 

**What do you dislike about Sapaad?**

The ability to better organize kitchen, which result in better sales therefore they is no problem. 

**Recommendations to others considering Sapaad:**

This system does not require servers or costly It team to maintain thus I rank it highly effective to use. 

**What problems is Sapaad solving and how is that benefiting you?**

It's easy to set up and use as everything is done automatically. 

  ### 13. "Easy to use and an Excellent POS"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2019

**What do you like best about Sapaad?**

Very easy to use and no special training required to learn Sappad. It is a fully integrated and a fully automatic system. Compact and very user friendly. Service provided by Sappad is excellent.

**What do you dislike about Sapaad?**

There is nothing bad that I felt about this software, if I had to add something here then it would be to improve the touch sensitivity of the user interface.

**What problems is Sapaad solving and how is that benefiting you?**

It was very easy to set this system up and getting started. It connects everything together from the order to the calls in the kitchen and then to the delivery team. Work gets smooth.


## Sapaad Discussions
  - [What is Sapaad used for?](https://www.g2.com/discussions/what-is-sapaad-used-for)

- [View Sapaad pricing details and edition comparison](https://www.g2.com/products/sapaad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A35%3A44+-0500&secure%5Bsession_id%5D=de2870c1-90a2-44f8-8c40-a6bbf2c02f80&secure%5Btoken%5D=2f2210492f1bc385cc5af1654312db52352aedffcd99f958234a998b661c1bf5&format=llm_user)

## Sapaad Features
**Administration**
- Menu Building
- Inventory Management
- Employee Scheduling
- Accounting
- Reporting & Analytics
- Loyalty Management

**Meal Service**
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery

## Top Sapaad Alternatives
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