--- title: Sapaad Reviews meta_title: 'Sapaad Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Sapaad works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 13 scale: '5' date_modified: '2026-09-28' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Sapaad Reviews **Vendor:** Sapaad **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Sapaad Sapaad is a Cloud POS & Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System. Sapaad's add-ons include in-built CRM, in-built Loyalty, online ordering, and SMS. It's partnered with leading accounting software such as Xero & Tally. It also integrates with leading food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, Lyve and more! ## Sapaad Reviews ### 1. Awesome experience on cloud platform **Rating:** 5.0/5.0 stars **Reviewed by:** Younus K. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Sapaad?** sapaad supports windows, ios, android **What do you dislike about Sapaad?** nothing to dislike its just awesome soft **What problems is Sapaad solving and how is that benefiting you?** It's solving almost all the issues such as easy cashier access, inventory management, stock management, recipe management, delivery management, loyalty, self-order kiosk, payment gateway integration, online aggregators. I had on-hand experience with different software such as Aloha, Par, Pixel Point, Foodics but cannot compare with Sapaad, it's just awesome. Moreover, there are a few things we're expecting to be there in the software and their R&D team is thoroughly working on it and giving us new versions with updated features from time to time. ### 2. Sapaad is a very straightforward system, it's easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Oelbert H. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 18, 2024 **What do you like best about Sapaad?** User Friendly Interface, Easy to deploy and implement in the restaurant and mostly they can integrate all of the third party services in their platform **What do you dislike about Sapaad?** The downside of using Sapaad is when there is an issue with the internet connection. Sapaad is a web-based system, once there's a problem with the internet we will do the operations manually until connections are back. Hopefully, there is an option to run the system in offline mode and it will auto reconnect from the server once it goes back online. **What problems is Sapaad solving and how is that benefiting you?** Sapaad helps us improve our customer satisfaction and in our daily operational challenges and helps us improve our order accuracy by having the features to integrate third-party services. As an administrator in Sapaad, I can easily update our menus, update items, and adjust the prices. ### 3. Sapaad the best application so far ** **Rating:** 5.0/5.0 stars **Reviewed by:** Hariom V. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sapaad?** Sapaad is one of the best applications I have come across. I have worked in many companies with different applications in my home country and abroad. But sapaad is one of the simplest and the best applications when it comes to reports. It's easy to use and user-friendly. **What do you dislike about Sapaad?** i don't see anything that is in my mind. **What problems is Sapaad solving and how is that benefiting you?** Sapaad Support Team Response. ### 4. Sapaad software **Rating:** 5.0/5.0 stars **Reviewed by:** Khaja M. | IT Support Supervisor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 19, 2024 **What do you like best about Sapaad?** User friendly and same time support is good. This software is easy to develop our business and support is good, Easy to Implement and Easy to Integrations. **What do you dislike about Sapaad?** Some features need to do by developing team **What problems is Sapaad solving and how is that benefiting you?** Menus upload in Aggregators portals. ### 5. Sapaad Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2024 **What do you like best about Sapaad?** Sapaad team. Specially thanks to Dominic and Wilma who are always available to support and goes above and beyond! **What do you dislike about Sapaad?** Sapaad is very user friendly however there are some features need to be added such as "Open Discounts" to have more flexibility integrating other softwares such as inventory software, and company (Vietnamese Foodies) App. **What problems is Sapaad solving and how is that benefiting you?** User friendly. Easy to educate new staff members on it and excel. ### 6. User-friendly POS **Rating:** 3.5/5.0 stars **Reviewed by:** Thomaz C. | Operations & Quality Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 29, 2024 **What do you like best about Sapaad?** User-friendly UI facilitates staff usage. **What do you dislike about Sapaad?** Some reports can become "messy" after integrations. **What problems is Sapaad solving and how is that benefiting you?** Capturing our sales from different sources. ### 7. Pinch Review **Rating:** 4.0/5.0 stars **Reviewed by:** Hussain Hatim A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2024 **What do you like best about Sapaad?** User interface is very friendly and easy. Reporting is very quick and fast. Realtime updation. **What do you dislike about Sapaad?** Limited to Basic POS system. Gives little detailing on inventory but no accounting of suppliers makes it weaker than other options. **What problems is Sapaad solving and how is that benefiting you?** Data and reporting of real time sales in cafe. Also helps us in analyzing sales category wise. ### 8. POS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 21, 2024 **What do you like best about Sapaad?** Sapaad has a very good response time. The team is very supportive. And Dominic is always just a call away **What do you dislike about Sapaad?** Nothing, I have no issues with Sapaad. It is good **What problems is Sapaad solving and how is that benefiting you?** Orders punching ### 9. excellence service and constant support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 19, 2024 **What do you like best about Sapaad?** excellence service and constant support 24/7 and ease of integration, ease of use **What do you dislike about Sapaad?** moving away from sapaad connect to urban piper **What problems is Sapaad solving and how is that benefiting you?** integration with aggregators ### 10. Highly Recommend POS of all time! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2024 **What do you like best about Sapaad?** Sapaad's user-friendly system is bolstered by a professional team that expertly handles all technicalities, leading to a reliable and accurate POS experience. **What do you dislike about Sapaad?** None so far. I didn't experience any issues with Sapaad. **What problems is Sapaad solving and how is that benefiting you?** Technicians are resolving all issues, monitoring inventory, and benefiting restaurant's operations and financial stability. ### 11. Great SaaS product for restaurant management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 27, 2022 **What do you like best about Sapaad?** I like how sapaad put everything that a restaurant has in one place so management could be much more easier. Cashier, manager, ans every worker in the restaurant uses it. **What do you dislike about Sapaad?** Because we rely on it a lot, so when the software goes down we have a really hard time until it is up again. The technical and customer care team, however, is very helpful. **What problems is Sapaad solving and how is that benefiting you?** Organizing items, issuing receipts, managing depot and many other things sapaad help us with. Since we started using it things got more easier for my team and I. ### 12. Best in it easy-to-use software. **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy C. | Cashier , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 05, 2019 **What do you like best about Sapaad?** It's a cloud-deployed system that is flexible enough to cater for both small and large businesses. **What do you dislike about Sapaad?** The ability to better organize kitchen, which result in better sales therefore they is no problem. **Recommendations to others considering Sapaad:** This system does not require servers or costly IT team to maintain thus I rank it highly effective to use. **What problems is Sapaad solving and how is that benefiting you?** It's easy to set up and use as everything is done automatically. ### 13. Easy to use and an Excellent POS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 11, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sapaad?** Very easy to use and no special training required to learn Sappad. It is a fully integrated and a fully automatic system. Compact and very user friendly. Service provided by Sappad is excellent. **What do you dislike about Sapaad?** There is nothing bad that I felt about this software, if I had to add something here then it would be to improve the touch sensitivity of the user interface. **What problems is Sapaad solving and how is that benefiting you?** It was very easy to set this system up and getting started. It connects everything together from the order to the calls in the kitchen and then to the delivery team. Work gets smooth. ## Sapaad Discussions - [What is Sapaad used for?](https://www.g2.com/discussions/what-is-sapaad-used-for) - [View Sapaad pricing details and edition comparison](https://www.g2.com/products/sapaad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+20%3A26%3A54+-0500&secure%5Bsession_id%5D=b1db3289-3c39-48ae-8134-03956b359561&secure%5Btoken%5D=72a76c56d5303c0d5b77aa33cb402d50062f42f18a934200a9611bcc73188517&format=llm_user) ## Sapaad Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering ## Top Sapaad Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,346 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,185 reviews)