# HungerRush POS Reviews **Vendor:** HungerRush **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 49 ## About HungerRush POS HungerRush POS is a comprehensive cloud-based restaurant management system tailored to quick-service and fast casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting and management processes, marketing, and payment processing. HungerRush provides flexible software and true business partnership to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools to grow their business. ## HungerRush POS Pros & Cons **What users like:** - Users appreciate the **ease of use** of HungerRush POS, highlighting its quick installation and user-friendly interface. (1 reviews) - Users praise the **delivery features** of HungerRush POS and appreciate its **easy installation** process. (1 reviews) - Users value the **seamless integrations** with Google Maps and AI, enhancing delivery efficiency for restaurants. (1 reviews) - Users value the **seamless integration** with Google Maps and AI for enhancing delivery-focused restaurant operations. (1 reviews) - Users praise the **setup ease** of HungerRush POS, highlighting its quick and uncomplicated installation process. (1 reviews) - Speed (1 reviews) - Users value the **seamless system integration** of HungerRush, enhancing delivery services through tools like Google Maps. (1 reviews) **What users dislike:** - Users criticize the **complexity** of HungerRush POS, requiring additional technical skills to resolve issues effectively. (1 reviews) - Users are frustrated by the **delayed updates** and lengthy beta testing of new features and integrations. (1 reviews) - Users experience **inaccurate tracking** due to slow beta testing and lengthy third-party integration processes. (1 reviews) - Users experience **integration issues** as new add-ons take time to roll out and connect with third-party services. (1 reviews) - Users often face **long delays** in add-on rollouts and third-party integrations, impacting their overall experience. (1 reviews) - Poor Customer Support (1 reviews) - Poor Support Access (1 reviews) - Technical Issues (1 reviews) ## HungerRush POS Reviews ### 1. It is what it is **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about HungerRush POS?** I find HungerRush POS makes a lot of things simple and easy, and it's intuitive to use. The program is pretty simple and self-planned, which I like. I've only used one other POS system at the store, and this definitely works better, not by a lot, but something better at least. **What do you dislike about HungerRush POS?** I don't like how the loyalty menu on HungerRush POS pops up in the worst place possible, covering customer information which makes it hard to enter their phone number easily. The window covers the screen entirely, so you can't use it well. It's super annoying to have to write down someone's phone number to enter it on the same computer because the stupid thing doesn't let you move it. Also, the initial setup was not done properly, and they didn't show us how it worked right. They left as soon as they could. **What problems is HungerRush POS solving and how is that benefiting you?** We are required to use it from the franchise we are part of. They also strangle most features so not sure what all it can do, we can’t in store use most of it. ### 2. Wonderful Customer Service Reps and Strong Integrations That Support Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about HungerRush POS?** Our customer service reps are wonderful. The functionality and integrations are strong, and I really appreciate the focus on growth to help clients. **What do you dislike about HungerRush POS?** The amount of “bugs” is burdensome. Both the software and hardware could be improved; it’s clear money is being saved by going with cheaper, less reliable products. The AI support is far from helpful or streamlined from a restaurant owner’s point of view. Support is inconsistent: either you get someone who knows a lot and is genuinely helpful, or you get a newer team member who just opens a chat with higher-level support and acts as the middle person. That isn’t efficient for anyone, and it makes it harder to resolve the call in a timely fashion. **What problems is HungerRush POS solving and how is that benefiting you?** HungerRush actively works to solve any problems that come up. What we’re happiest with is how they rolled out the new loyalty program. ### 3. Simple, All-in-One Hub That Makes Paperwork Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about HungerRush POS?** It is simple to use. Everything in the Hub is all in one place making paperwork easier. Hardware is also updated and reliable. **What do you dislike about HungerRush POS?** The price is high compared to other POS brands. There are some bugs that we have had to learn to deal with. **What problems is HungerRush POS solving and how is that benefiting you?** Reporting helps me control my labor around when my sales are higher compared to slower times during the day. ### 4. HungerRush is the best company for POS with Restaurants focused on delivery! **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about HungerRush POS?** The ability to integrate into Google maps and the AI that exist in restaurant delivery for restaurants that are focused on delivery. **What do you dislike about HungerRush POS?** Some of the new add-ons spend a lot of time in beta testing and don't roll out very quick, and integration to third-party can take time. **What problems is HungerRush POS solving and how is that benefiting you?** It's our primary POS software and it is our restaurant, food, delivery platform, it's fast and efficient, and it create routes and integrates into multiple different device devices for our delivery drivers which creates an ease for logistics. ### 5. After 15 years I had enough. Hungerrush did not like the break up. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about HungerRush POS?** Delivery features, ease of installation. **What do you dislike about HungerRush POS?** Their bad-faith, deceptive auto renewal scheme. Had to learn about MySQL to be able to assist their low level techs. **What problems is HungerRush POS solving and how is that benefiting you?** When the product was working, it did function as expected. However, be prepared to spend time learning computer programming. Hungerrush ultimately became a headache for me. ### 6. A 4+ year commitment to a great Pizza POS, but lacks some restaurant necessities **Rating:** 3.0/5.0 stars **Reviewed by:** Tarin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about HungerRush POS?** When it comes to ease of ordering on the employee side and customer side. HungerRush has most POS companyies beat. It has always been seemless for even the most complicated menu items like Pizzas. They tackle the right features in their menu builder without being over complicated. **What do you dislike about HungerRush POS?** Where HungerRush lacks is how they limit themselves. Without the availbility of integrations with other software and services, they fail to keep up with the growing market. From marketing to restaurant management, by trying to do everything themselves, they can not offer a great service in these areas. Where other POS companies can utilize 3rd party services with direct integration, they let the customers decide which services work for their restaurant. **What problems is HungerRush POS solving and how is that benefiting you?** HungerRush does solve the user ability as well as the menu build. From a full service / emloyee view, HungerRush is very user friendly. The time it takes for a new employee to be trained on HungerRush has been halved compared to previous POS. From a customer standpoint, their Online Ordering Platform is close to perfect. It is seamless and user friendly for all customer types. HoneyComb/Loyalty has also been a great program for us. There are a few areas of improvement, but I have seen amazing success across all of our locations with their loyalty program. ### 7. Excellent POS System and Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Todd P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2024 **What do you like best about HungerRush POS?** We own a succssful pizzeria called The "Original" JJ Twigs in a suburb of Chicago. We changed over from another very well known POS system on April 2023. As this is about being honest, our "Go Live" fell between the cracks as they were shifting how they bring on board/prep a new client. Things happen but it was how they reacted that has been the selling point. They circled the wagons and gave us full attention. The impact was I had to rely on Customer Support a bit heavier than I intended and I can say it has been nothing but exceptional- even after almost a year. Dylan Herzog is my go to support specialist and is nothing short of exceptional. The POS system itself is very easy to use and I have found that in many areas the way the software works is so much easier and less cumbersome than the prevuious systems we owened. The logic that runs the system processes are simplistic and very well thought-out but are also VERY effective. If you are searching for a product- you really have to give this a thorough look over and cosnideration. **What do you dislike about HungerRush POS?** Well, as I said, the install was a nightmare but this is not their norm. I was shown the new system that they were implementing when we "fell through the cracks" and I wish I could have this for my personal use. I highly doubt you willl experience the same. What else have I found to be lacking? I hate to say it but really nothing! **What problems is HungerRush POS solving and how is that benefiting you?** We came from a system that is very well known and if we were not a pizza place, I would likely would have stayed. HungerRush has a much better menu platform with respect to those restaurants that have more complex menus (think pizzas, breakfasts places....). Another area they excelled in was the delivery portion of the system. The interaction has enabled us to be much more efficient. Nights where I used to use 3-4 drivers (plus 3rd party integrations) I can run 2+. I have noticed that nights of very high sales are much more manageable with lower staff than all the other POS systems we have run. ### 8. HungerRush has taken my independent restaurant to the next level! **Rating:** 5.0/5.0 stars **Reviewed by:** Uncle A. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about HungerRush POS?** Hungerrush has been an integral part of my carry out and delivery pizza business for years. The system has everything we need and the user interface is super user friendly. The best part of HungerRush is it has given me (as an independent) to compete with the major franchises. The mobile app they custom built for my company has been a huge success. Customers love the built in rewards system and the smooth user interface. Having the mobile app took my business to the next level. Lastly my account manager Kelsey Manning has been amazing. Always has solutions for the ever changing pizza business ready to implement for me. Amazing service, amazing user interface for the employees and customers, and amazing mobile app. I look forward to using HungerRush for all my current and future restaurant needs! **What do you dislike about HungerRush POS?** Nothing. The system is so robust it has a solution for my restaurants every need. **What problems is HungerRush POS solving and how is that benefiting you?** Hungerrush has allowed me to offer the same user interface to my customers as an independent as the big chains. ### 9. My experience with Kelsey has been great!! **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about HungerRush POS?** I like that HungerRush implements it all under one POS. Marketing, online ordering, loyalty. **What do you dislike about HungerRush POS?** If you don't have the right sales rep or customer success manager there are a lot of pieces you can miss. The rollout and maintenance of your system seems to be lost in the shuffle after initial install. **What problems is HungerRush POS solving and how is that benefiting you?** Loyalty Guest feedback Tracking ### 10. Kelsey is GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about HungerRush POS?** Hunger rush is easy to use, I have had this company for 10+ years. I love the online ordering and Kelsey is great to work with. **What do you dislike about HungerRush POS?** There isn't anything I dislike about hunger rush **What problems is HungerRush POS solving and how is that benefiting you?** Hunger rush allows me to take overs and send deliveries out ### 11. rock solid system **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about HungerRush POS?** We love that when you call tech support they are there for and dont have to call you back. The delivery portion of the system is great and keeps my drivers organized. Kelsey Manning is the Greatest! **What do you dislike about HungerRush POS?** Nobby in billing ever answers there phone. Not to mention Im always getting weid charges. Once agian if it wasnt for Kelsey Manning fixing all my problems I would of already left HungerRush. **What problems is HungerRush POS solving and how is that benefiting you?** HungerRush isn't solving anything but Kelsey Manning is. You guys should move her to an executive to control this whole company. I personally like phone calls not portals. ### 12. Many changes in the last few years- next few changes look to be great additions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about HungerRush POS?** I like the consistent access to the Support team, the sleek view of the mobile and desktop app provided, the responsiveness of our Customer Success Manager (Rachel C), and the extensive reporting options the system offers. **What do you dislike about HungerRush POS?** The Inventory system is not reliable and problematic. Some issues, especially in regard to Inventory, brought to the support team can not be solved. No access to hand-held tablets that function similarly to alternative POS companies. No ability to track pooled credit card tips for staff. **What problems is HungerRush POS solving and how is that benefiting you?** The cloud-based access for menu control is a great step forward. I hope the system works as well as promised. If so, it will make a huge difference for our Seasonal Menu launches and assist in inventory and recipe management in all of our stores. ### 13. Excellent In All That Matters **Rating:** 5.0/5.0 stars **Reviewed by:** Joe L. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about HungerRush POS?** Easy system to use. Anyone with limited tech abilities should be able to operate and manage the system. Employees with limited to zero tech abilities can take a nd manage orders. Tech support is second to none. Always there, and almost always resolves the issue on the first call. Anytime there is an issue, it is most likely due to user/human error versus an actual bug in the software. It is very close to being bullet-proof. Finally, the hardware is built to work in tough environments such as warm kitchens. **What do you dislike about HungerRush POS?** Not much to dislike really. The system is functional and focusses on being that more so than being modern with swipe capabilities such as a smart phone. **Recommendations to others considering HungerRush POS:** If you are serious about your business and looking for a great partner with a solid proven product, HungerRush is worth considering. I've been using HungerRush since 2015 and have never regretted it nor second guessed the partnership with them. **What problems is HungerRush POS solving and how is that benefiting you?** Order intake is easy in person, via phone, or online. It is all managed through the POS without having a third party to interfere. It allows you to own and manage your customers. **Official Response from Justin Freeland:** > Joe, we really appreciate the kind words and look forward to continuing to work with you! We are so happy to hear from an amazing partner that our system has been intuitive for all ranges of technical skill. ### 14. Great partner to grow with **Rating:** 5.0/5.0 stars **Reviewed by:** Donnie M. | Franchise Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about HungerRush POS?** Ability to design and update our menu as needed. Support is great if there is an issue. Cloud based is a benefit. **What do you dislike about HungerRush POS?** Like for them to integrate with 3rd party without having to go through another service. Would like to have option to use a CC processor we choose **What problems is HungerRush POS solving and how is that benefiting you?** #rd party integration is in works as well as 3rd party tip paying and speed of service **Official Response from Michelle Solis:** > We are happy to hear that you are enjoying our cloud-based software and support! We have chosen to partner with one merchant services provider due to the long certification process that it takes to certify different vendors to our platform. We appreciate the feedback on third-party integrations and CC processing as we are constantly looking to improve. ### 15. Not Just Another POS system **Rating:** 5.0/5.0 stars **Reviewed by:** Victor M. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about HungerRush POS?** From customer service to leadership, HungerRush is one of the best companies in the industry and always willing to listen to our needs. **What do you dislike about HungerRush POS?** So far Nothing! For over 10 years I still have not found a problem that has not been resolved . **What problems is HungerRush POS solving and how is that benefiting you?** Every aspect of our technology needs. ### 16. HungerRush has been a smooth transition from our old POS System. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | VP of Development and Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about HungerRush POS?** The overall system use has given us the opportunity to house all of the main components of a POS system into one place. The customer retention through the marketing 360 program is already having an impact in our stores. **What do you dislike about HungerRush POS?** No complaint so far. All of the on-site technicians have been knowledgable, helpful and have been great to work with when installing a new location. **What problems is HungerRush POS solving and how is that benefiting you?** It solves our the problem of having customer information in one place that has multiple touchpoints. It has been something that we have wanted for a while and now we can achieve our marketing goals. ### 17. Good POS System **Rating:** 4.0/5.0 stars **Reviewed by:** Howard W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about HungerRush POS?** The online ordering and optional android/Apple App is amazing. My rep Kelsey Manning is very responsive and helpful. **What do you dislike about HungerRush POS?** Changes they make without enough customer input. **What problems is HungerRush POS solving and how is that benefiting you?** Basic POS. Online ordering is seem less. ### 18. Phenomenal customer support for a platform that is almost bulletproof **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about HungerRush POS?** The customer service and tech support are unrivaled. We chose HungerRush because of their experience working with pizzerias. We installed their platform, including online ordering, during the heart of the pandemic to capture carry out and delivery business. It was successful beyond our expectations. **What do you dislike about HungerRush POS?** During our install we had a challenge with one of our printers and they had to ship us that particular printer three times to make it work. (This is probably the printer companies fault but it was frustrating.) **What problems is HungerRush POS solving and how is that benefiting you?** The HungerRush's Online ordering platform now makes up nearly 30% of our business. During this time of a tight labor market having the phone ring less, but capturing more business is fantastic. ### 19. Pleased and excited about the changes and improvements coming with the brand. **Rating:** 4.0/5.0 stars **Reviewed by:** David P. | Franchise Development & Operations , Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about HungerRush POS?** The personal touch the CSM's provide when dealing with concerns. **What do you dislike about HungerRush POS?** The speed of changes within the software and hardware. **What problems is HungerRush POS solving and how is that benefiting you?** Delivery methods of orders. ### 20. SSP x HR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about HungerRush POS?** I love all of the support we are given. Each person we have worked with thus far really shows us how much they care for our brand. It's refreshing! **What do you dislike about HungerRush POS?** I honestly can say there is not one thing I have found that I dislike about HR so far. **What problems is HungerRush POS solving and how is that benefiting you?** POS, Order Ai Talk and Text, Online Ordering, Loyalty, Text Marketing, etc ### 21. HungerRush System Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Joe L. | Executive Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about HungerRush POS?** HungerRush has great customer service & fits our franchisee's needs. They are so personable & professional & go out of their way to handle issues needing attention. Their 24/7 Customer support is exceptional! **What do you dislike about HungerRush POS?** None. Very happy with it and understand that service times vary due to volume of calls. **What problems is HungerRush POS solving and how is that benefiting you?** Software & billing issues. ### 22. 15 year customer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about HungerRush POS?** We believe the user interface is superior to other options. We appreciate the commitment Kelsey has shown to our success **What do you dislike about HungerRush POS?** Some product development has been a bit slow **What problems is HungerRush POS solving and how is that benefiting you?** Easy to use and learn POS system ### 23. Couldn’t do it without them!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about HungerRush POS?** HungerRust is easy for employees to learn! **What do you dislike about HungerRush POS?** You always want more, but it's still great!! **What problems is HungerRush POS solving and how is that benefiting you?** Marketing. The 360 Marketing has increased our returning customer base and average ticket prices ### 24. Very Good Register System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about HungerRush POS?** System actually works. Broadcasting and managing the menu online is time saving. **What do you dislike about HungerRush POS?** Monthly cost and would like to be able to develop or modify existing reports **What problems is HungerRush POS solving and how is that benefiting you?** Easy to get data from all stores when i am in one location and all of our restaurants are far away ### 25. VP of Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin J. | Executive Vice President Of Franchise Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about HungerRush POS?** The hands off marketing allows our operators to put the customer first by being present by still have marketing campaigns **What do you dislike about HungerRush POS?** Any challenges that we have had onboarding have been resolved by the Hunger Rush team **What problems is HungerRush POS solving and how is that benefiting you?** Marketing for our pizza shops, scheduling applications for managers ### 26. HungerRush is leading the way with their new Cloud POS **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin W. | Director of Operations Support / IT, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about HungerRush POS?** HungerRush has an amazing customer service department that is open 24 hours per day and their team really understands the pizza industry and our specific needs **What do you dislike about HungerRush POS?** The only downside I can think of is having to pay the monthly fees as we would all love for it to be free. **What problems is HungerRush POS solving and how is that benefiting you?** HungerRush is keeping us competitive with the big name companies in the pizza segment. We couldn't possibly compete with the big 3 without HungerRush ### 27. Contoller **Rating:** 4.5/5.0 stars **Reviewed by:** Denise A. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about HungerRush POS?** Easy to use. Support has been awesome. Any issues are solved quickly. Online ordering is easy for most customers. Polling information to our accounting system. **What do you dislike about HungerRush POS?** With multiple locations, menu management is hard because you have to do each store separately when raising prices, etc. Requiring to open cash drawers. We have to call all the time for moving tickets to a different drawer. **What problems is HungerRush POS solving and how is that benefiting you?** Having a loyalty program that works. ### 28. Marketing Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about HungerRush POS?** We really like how Hunger Rush is always looking to bring in new technologies. We are looking forward to more integrations. We do enjoy the 'monthly check in meetings and the availability of our representatives. **What do you dislike about HungerRush POS?** It is disappointing when we try out new products that are advertised to be very successful with other businesses (million dollar in sales) but there are many technical issues when we use it. Also, we are having to reach out to support for almost always the same issues. **What problems is HungerRush POS solving and how is that benefiting you?** They are helping us with being a good POS system and constantly looking to do better. **Official Response from Michelle Solis:** > Thank you for your review and being a part of our HungerRush family. We appreciate you sharing your excitement around the new technologies and integrations we've developed to help drive digital ordering and create operational efficiencies! As we integrate and evolve these technologies, we are committed to capturing feedback to deliver continuous improvements and value-driven features. Our live support agents are your first-line for assistance and are available 24/7/365. In addition, there is a robust digital Customer Knowledge base with documentation, step-by-step instructions and tutorial videos on all things HungerRush. Should you encounter a reoccurring issue, we recommend that you share this information with a live agent and request an escalation resource who can help to create a plan that ensures resolution. ### 29. Feature rich product, but falls short of what was sold to us. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2022 **What do you like best about HungerRush POS?** Ease of use. Integrated web and credit card processing. Good Technical Support team which is typically able to resolve issues first call. **What do you dislike about HungerRush POS?** Poor product team support. Issues raised as defects, limitations not addressed. No communications on changes happening to the platform. We find out as we or our customers run into issues. Virtually no hardware support after warranty - default answer is to replace you $1500 terminal for something as minor as a failed $30 disk drive. **What problems is HungerRush POS solving and how is that benefiting you?** We required a POS system that meets the our restauarant and delivery services need we had. Generally speaking the platform meets our needs, but lacks the refinement it needs to be a truly GREAT platform! ### 30. I was amazed, it’s so easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nik L. | Line Cook, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2021 **What do you like best about HungerRush POS?** HungerRush is simple and straightforward to use, yet extremely intuitive. They have great customer support and their Techs are allows available whenever we need them. The UI is very pleasing to the eye and is very well designed down to the finest detail. The system brings all my restaurant systems together into a single system making it so much simpler to do everything like ordering, inventory, scheduling, and accounting. As well as integrating with our Kitchen Video systems and our delivery dispatch system. I am just overall very happy with the system and all the work that went into design and creating it. **What do you dislike about HungerRush POS?** I would like HungerRush more if I was able to do more complex customization. The system sometimes has a more fill in the blanks structure that will just not work for some situations. HungerRush does seem to have a problem interfacing with Canadian Debit machines, a problem that ever their own techs say is flaw that is being fixed. **Recommendations to others considering HungerRush POS:** If your looking for a system that can do it all, everything from inventory, to ordering, to scheduling, to payroll, to accounting and will require very little time and money to setup and maintain, then you should really consider HungerRush. I promise you won't regret it. I sure don't **What problems is HungerRush POS solving and how is that benefiting you?** HungerRush allows us to consolidate are different systems (debit/ credit, delivery, ordering, Hr, etc) into one cohesive system. Before HungerUsh we used to have to do all our orders and accounting on handwritten checks, but now it has allowed us to have an all in one system that not only saves time and money, but also many trees **Official Response from Justin Freeland:** > Nick, we at HungerRush truly appreciate the kind words given on our behalf. We are very excited to hear that our solution has really helped consolidate your team's efforts in the front and back of house with modernized tech! Also, thank you for bringing up the customization aspect and the troubles you may face with Canadian debit machines. Luckily, we are aware of the issues presented as you mentioned and we are working as quick as possible to optimize our solution for all of our partners. ### 31. Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarina F. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about HungerRush POS?** Everyone at Hungerrush was very helpful! Every step was handled with great detail. All questions were answered promptly. Thank you for helping us improve our availability to our customers! **What do you dislike about HungerRush POS?** I cannot say I have any dislikes. They really know what they are doing and provided an answer for every question asked. **Recommendations to others considering HungerRush POS:** They specialize in Pizza places **What problems is HungerRush POS solving and how is that benefiting you?** We are now able to take debit and credit cards and Online which has increased our customer base. ### 32. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia W. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about HungerRush POS?** Very little, if any, wait time for customer service. Even for the person who isn't "techy" the people assisting are always patient and help you through. **What do you dislike about HungerRush POS?** I have not had any bad experiences at this time. **Recommendations to others considering HungerRush POS:** If you are looking for a system that is quick and simple to use, this is it! **What problems is HungerRush POS solving and how is that benefiting you?** We can utilize a different happy hour pricing for different days and events with a few simple clicks. **Official Response from Justin Freeland:** > Hi Cynthia, thank you so much for your review of HungerRush. We are so happy to hear your experiences with our customer support staff and technology have been excellent. ### 33. Always responsive to help **Rating:** 5.0/5.0 stars **Reviewed by:** Don D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about HungerRush POS?** After sale customer service is superb!!! **What do you dislike about HungerRush POS?** The software is kind of hodgepodge on the Management side. Needs to be more streamlined. All like services together. I.E. all things delivery should be in one area. Also when customers ordering online they get confused with having to choose pickup, then choosing Web Pickup or Curbside Pickup, then having to hit the submit button that isn’t easily visible. Also would like the scheduling to offer a few more options. **Recommendations to others considering HungerRush POS:** Make sure to get mobile friendly online ordering. **What problems is HungerRush POS solving and how is that benefiting you?** Love how online integrates with pos. POS allows quick order taking. **Official Response from Justin Freeland:** > Don, your feedback will be given immediately to our Development and Product Management teams to hopefully better your experience with HungerRush's Reporting and Management tool as well as your customer's with the online ordering solution. We enjoy working with you and look forward to continuously providing fantastic customer service whenever you need it! ### 34. A multi faceted problem **Rating:** 4.5/5.0 stars **Reviewed by:** Javier R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about HungerRush POS?** The willingness to try and resolve the issue. I had three phone calls with support techs of varying amounts of experience. While the issue wasn't resolved until the fourth call the techs were all more than willing to explore all avenues available to them. **What do you dislike about HungerRush POS?** The system itself, but I doubt that there's anything as intuitive out there. There will always be bugs I don't mind dealing with them for the customer service. **What problems is HungerRush POS solving and how is that benefiting you?** Being able to easily track sales and give my drivers their compensation based on mileage not just a flat fee. **Official Response from Justin Freeland:** > Hi Javier, thanks for the honest feedback and we appreciate you reviewing HungerRush. Our customer support team only wants the best for you and your business, so we are happy to hear they were able to provide a solution to your issue at hand. In the next few months we look to better your experience with the HungerRush system, so please be on the lookout hints on what's to come both by email and our social channels! ### 35. Incredible POS System **Rating:** 5.0/5.0 stars **Reviewed by:** Salvatore D. | President IL Palazzo Inc, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about HungerRush POS?** The customer support is great and knowledgable. The ordering platform is easy to use. **What do you dislike about HungerRush POS?** The priniting of duplicate receipts you need to go back . **Recommendations to others considering HungerRush POS:** I have worked with a few companies and HungerRush overall experience is the best **What problems is HungerRush POS solving and how is that benefiting you?** Inventory control and customer knowledge of what is selling and not selling. **Official Response from Justin Freeland:** > Salvatore, thank you for the amazing feedback on what we can do provide you a better experience with HungerRush and also for the kudos to our customer support team. We are so happy to help you understand the wants and needs of your customers all while making sure your inventory is properly managed. ### 36. Great Customer service Jennifer is the greatest **Rating:** 5.0/5.0 stars **Reviewed by:** Todd E. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about HungerRush POS?** Everybody is freindy and willing to help even if off the clock **What do you dislike about HungerRush POS?** Covid has made it harder for for specialty communications less phones more E-mails **Recommendations to others considering HungerRush POS:** Make sure you know what you want out of software before purchasing **What problems is HungerRush POS solving and how is that benefiting you?** Most any problem is solved within minutes of calling if not they are sent to a hire up team member who really goes to work for you o solve issues **Official Response from Justin Freeland:** > Todd, thank you for such wonderful compliments to both Jennifer and the rest of HungerRush. We look to improve our services for our customers, so we appreciate the feedback on communication, but we are glad to hear your problems are solved quickly and to your satisfaction. ### 37. Great Hands on Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Craig C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2021 **What do you like best about HungerRush POS?** I like the fact that you can get a live agent on every call with no issues. **What do you dislike about HungerRush POS?** Nothing about working with them was a bad experience. I would recommend it to anyone. **Recommendations to others considering HungerRush POS:** If you are looking for ease of use and support, this is it. **What problems is HungerRush POS solving and how is that benefiting you?** Basic POS system occurrences. I have realized how easy it is to use the system, very user-friendly. ### 38. Intuitive POS with alot of features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2021 **What do you like best about HungerRush POS?** Ease of use and technology forward with the latest features **What do you dislike about HungerRush POS?** Takes a long time to test / implement features when they are announced **Recommendations to others considering HungerRush POS:** Hungerrush is advanced pos with cutting edge solutions for almost any aspect of the food industry. From customer management to delivery, you get an easy to use system that is constantly being upgraded. **What problems is HungerRush POS solving and how is that benefiting you?** Speed of entering orders. Keeping track of loyalty customers. Quick menu updates and the branded app for deliveries **Official Response from Justin Freeland:** > Hi there! We truly appreciate the feedback and love to see you and your team are able to improve operational efficiency with HungerRush! ### 39. Great POS and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about HungerRush POS?** Awesome customer service and more of a family feel instead just a business **What do you dislike about HungerRush POS?** I have been with HungerRush going on 16 months and I have not one dislike. Love my HungerRush I don’t think we would have had a 29% growth with out them. **Recommendations to others considering HungerRush POS:** Highly recommend HungerRush for all your POS needs **What problems is HungerRush POS solving and how is that benefiting you?** HungerRush has solved our problems with growth with there online ordering. I look back now and understand how far behind we were on technology with our past POS. **Official Response from Justin Freeland:** > 29% growth!! That's a fantastic sight to see. We are so happy to hear that we've been able to help you modernize your tech stack while also making sure you are comfortable with the system. We look to continuously support you and your business and thank you for such a kind review. ### 40. Mostly reliable and competitive **Rating:** 2.5/5.0 stars **Reviewed by:** Daniel B. | GM **Reviewed Date:** May 25, 2021 **What do you like best about HungerRush POS?** Simplicity, technology that keeps up with the competition **What do you dislike about HungerRush POS?** Conformation emails are all over the place when using the app or using online ordering **What problems is HungerRush POS solving and how is that benefiting you?** The one I just typed about in the previous box ### 41. Have delivered everything promised **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2021 **What do you like best about HungerRush POS?** All the details have been worked out. They have had an answer for every question we've asked. **What do you dislike about HungerRush POS?** Nothing so far.We are happy with the product so far **What problems is HungerRush POS solving and how is that benefiting you?** We are happy to have an automated system for ordering online. This will take a lot of busy work away from us ### 42. Very helpful ! Fixed issue swiftly!!great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about HungerRush POS?** Rep very hands on and knowledgeable. He did great. **What do you dislike about HungerRush POS?** Don’t really have any dislikes, he needed help and wasn’t getting it from his colleagues maybe the only thing. **Recommendations to others considering HungerRush POS:** Definitely use hungerrush easiest system used **What problems is HungerRush POS solving and how is that benefiting you?** Credit issue and it was easy to fix. Printer issues easy to fix **Official Response from Justin Freeland:** > Hi there! Thank you so much for the kind words. We strive to provide you with the best possible service! ### 43. Great Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about HungerRush POS?** Everyone is very helpful and I can always get a quick solution to any problems that we have **What do you dislike about HungerRush POS?** There are a few glitches here and there, that could be fixed but nothing major **Recommendations to others considering HungerRush POS:** Do your research but but don't leave Hunger Rush out! **What problems is HungerRush POS solving and how is that benefiting you?** Inventory and Labor Reporting **Official Response from Justin Freeland:** > Hi there! Thank you so much for your review. While we are continuously working to improve our solution for our partners, we love that we are able to provide technology that suits your needs and improve day-to-day. ### 44. Travis was a fantastic installer. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about HungerRush POS?** Great for pizza specific menu. Also great functionality for our bar program. **What do you dislike about HungerRush POS?** Restarting every terminal for a menu update (we change draft beers a lot.) **What problems is HungerRush POS solving and how is that benefiting you?** Not sure. **Official Response from Justin Freeland:** > Hello! Thanks for the kind words, we will let Travis and his team know of his awesome work! Regarding menu updates, we will take that back to our development team. ### 45. It’s been very good so far can’t wait for the version **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about HungerRush POS?** The seemless online ordering kds operations and now the tablets **What do you dislike about HungerRush POS?** The few bugs that we have that still need to be addressed with the ablets and kds system **What problems is HungerRush POS solving and how is that benefiting you?** Online ordering faster service and now loyalty for our customers **Official Response from Justin Freeland:** > Thank you for the wonderful review! We are honored to be a partner in your business's growth and we continue to better our system as time goes on. In the mean time, if you haven't already spoken with our in-house support team regarding any bugs you may face, please give them a call at 1-877–738-7444 and they are more than happy to pass along any issues to our development team if they are unable to solve them for you. ### 46. A breath of fresh air! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2021 **What do you like best about HungerRush POS?** The best thing so far is the Customer Service, all of my answers are always answered immediately. Thank You Shakira!! **What do you dislike about HungerRush POS?** The stations seem to have "technical" issues quite often. **What problems is HungerRush POS solving and how is that benefiting you?** Getting rid of Grubhub and using HungerRush is saving a lot of money on our online orders. **Official Response from Justin Freeland:** > We are so glad to see that switching to HungerRush's Online Ordering solution has helped to help reduce costs for your business! Also, thank you for bringing attention to the issues you may have with your stations. Please do not hesitate to reach out to our support team with any further concerns as we'd be more than happy to assist. ### 47. Overall great experiences with Revention. Cant really complain. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about HungerRush POS?** How quickly they get everything back up and running, they really know their way around the software. **What do you dislike about HungerRush POS?** The customer wait times on the service line **What problems is HungerRush POS solving and how is that benefiting you?** They walked me through how to replace a harddrive on a computer. ### 48. Great POS system for food industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about HungerRush POS?** It is very easy to use, especially in the food industry. Easy to clock-in and take order with. Easy to generate reports with as well. **What do you dislike about HungerRush POS?** Sometimes it can be confusing for managers when using it. For example adjusting time clocks can sometimes be difficult. Also it has old delivery addresses saved and needs a tech to come and do an upgrade to get new addresses for deliveries. **What problems is HungerRush POS solving and how is that benefiting you?** It practically was the whole platform for a pizza restaurant. We used the system for a POS system, clocking in system, online food ordering system, and much more. ### 49. Clear and organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2018 **What do you like best about HungerRush POS?** I work in a pizza store and like how easy it is to use. As a manager the functions are easy to use and learn and simple with no problems. **What do you dislike about HungerRush POS?** It's hard to see the quantity number and I prefer to re order double orders. The quantity should be highlighted or blinking. **Recommendations to others considering HungerRush POS:** Quality. **What problems is HungerRush POS solving and how is that benefiting you?** Quality customer service. Precise orders. ## HungerRush POS Discussions - [Will you ever have online tutorials vs panflet Manuel for training.](https://www.g2.com/discussions/39951-will-you-ever-have-online-tutorials-vs-panflet-manuel-for-training) - 1 comment, 1 upvote - [Is Toast a good POS system?](https://www.g2.com/discussions/is-toast-a-good-pos-system) - 1 comment - [Is HungerRush legit?](https://www.g2.com/discussions/is-hungerrush-legit) - 1 comment - [View HungerRush POS pricing details and edition comparison](https://www.g2.com/products/hungerrush-pos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+01%3A51%3A03+-0500&secure%5Bsession_id%5D=ffdf55ae-8dcb-4ecc-a08a-d512d5a3d782&secure%5Btoken%5D=b3c84e43873e1b92119dd9a82d8d13109fb898275a81037ebbe39f5b2da8171d&format=llm_user) ## HungerRush POS Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Apple Pay for merchants](https://www.g2.com/products/apple-pay-for-merchants/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [Checkmate](https://www.g2.com/products/checkmate-2024-08-21/reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) - [HotSchedules](https://www.g2.com/products/hotschedules/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - [Worldpay](https://www.g2.com/products/worldpay/reviews) ## HungerRush POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Platform Basics** - Reporting - Interoperability **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Platform Data** - Dashboard **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top HungerRush POS Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,255 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews)