Talkable Reviews & Product Details

We’ve had an excellent experience partnering with Talkable on our referral program. The flexibility required to support our industry, one that constantly changes.

A Trusted Partner

I truly believe that when you sign that purchase order, you are hiring the company and that staff, it’s not just a platform. I can’t say enough about the support we have received – from the first meeting to 2 years later. It was easy to set up and get going, and at every curveball we’ve thrown them, the talkable folks have been instrumental in the success we have seen.

Agile and powerful at the same time.

Talkable has let us scale customer acquisition through referrals. The platform is highly configurable, has been integrated with our other marketing programs, and supports rapid campaign iteration without introducing operational complexity. I can’t highlight this enough. Your business faces unique business operational challenges, and Talkable has worked with us to overcome them and keep this program moving forward. We are constantly in “what about this, what about that” mode.

Best-in-Class Fraud Control

Fraud is on the rise across the web. Talkable’s fraud prevention sets us apart. Intelligent detection, automated enforcement, and real-time monitoring have sharply reduced abuse. I now have much greater control over fraud than ever before. This control is essential to protect program integrity.

Data-Driven Decision Making

Talkable provides robust reporting and analytics that reveal what works and what doesn’t. Fast, reliable data empowers our team to make informed choices.

We highly recommend them to organizations needing a scalable referral solution—regardless of size. Review collected by and hosted on G2.com.

There really isn't anything on their end I dislike. It has made me aware that I need to understand technology more deeply - and they are doing a good job bringing me a long. it's just that this is one of many parts of my job, wich i had more time to learn the product better. Review collected by and hosted on G2.com.

Everything about Talkable is built to make our lives easier, from the incredibly user-friendly and insightful dashboard to the team of very attentive support members who are always there to help with any request we might have. As a small brand with limited resources, the price of Talkable was a bit intimidating - but now a year in we couldn't be happier with taking the plunge and can't wait to see how we can continue to grow our new customer segment with their help. Review collected by and hosted on G2.com.

We honestly can't think of anything that we would change about Talkable at this time. Review collected by and hosted on G2.com.

I really like the team at Talkable; they're always there to answer questions and help fix any bugs we might have. They've been awesome at sharing optimizations and things to test, which allows me to be more hands-off with the program and focus on other marketing initiatives. The initial setup of Talkable was pretty easy, with no major issues. I also have to mention that if I ever work anywhere else, I would definitely advocate for Talkable right away. Review collected by and hosted on G2.com.

I wish I could breakdown revenue on the main chart on the home page by month, week, year, quarter, etc. It would be nice if I could filter more easily by time breakdown instead of just time period. Review collected by and hosted on G2.com.

They continue to move quickly on feedback and have been great at bringing new optimization ideas to the table without us having to ask. I appreciate how easy they’ve made it for our team to test creative, adjust modules, and roll out updates with very little lift on our side. Their support has stayed consistent and reliable, and the platform itself has gotten smoother and more flexible over time. Overall, the experience has only improved. Review collected by and hosted on G2.com.

Their resolution for my account management issue was swift. We received an account manager and technical strategist that are genuinely invested in our account's success. Hanna and Kate are great to work with. Review collected by and hosted on G2.com.

I like how user friendly the Talkable platform is while also displaying a lot of insights to your referral campaigns and AB tests. I appreciate how attentive our customer success team is in assisting and providing ideas to further increase our referral program initiatives. Performance is well measured and implementing any AB test results are always easy with the help of our Talkable team. Review collected by and hosted on G2.com.

No cons at this moment! But will provide if they arise. Review collected by and hosted on G2.com.

The customer success team provides unparalleled customer service to our team at American Eagle. They will customize their platform to meet the business needs of American Eagle. They are flexible, hard working, nimble, and professional. Talkable is our favorite vendor to work with. Review collected by and hosted on G2.com.

We don't dislike anything in particular about Talkable. Review collected by and hosted on G2.com.

We've been using Talkable for a few years now, and it’s been a game-changer for our referral marketing strategy. The platform is intuitive and customizable, making it easy to create and manage campaigns without needing constant developer input. A/B testing capabilities allow us to experiment with reward types, page placements, UI layouts. Talkable’s Customer Success team truly feels like an extension of ours. They regularly guide A/B tests, provide creative strategy insights, and help tailor campaigns. Review collected by and hosted on G2.com.

Companies without in-house technical teams might experience a slower onboarding curve.

Talkable’s managed service and customer success teams often bridge this gap but they may not eliminate the need for some internal technical support. Review collected by and hosted on G2.com.

The team is always super helpful. They continue to share new innovative marketing solutions with us. Its always a smooth easy process to complete our projects with Talkable. Review collected by and hosted on G2.com.

Some new features shared aren't always suited for our business/ harder to integrate but otherwise the team and marketing functions are great Review collected by and hosted on G2.com.

Talkable was a very capable referral program. It did the thing we asked, but the tools were basic and felt like the price was a bit steep for its functionality. It was easy enough to install, but took considerable thought in how we wanted it to show. Would have been nice to have an easier implementation. Review collected by and hosted on G2.com.

Talkable is expensive and unless you're willing to get all the tools and use out of the program there might be a cheaper solution that can do the same thing. We seem to have conflicts of talkable and other banner programs we use on our website and aesethically it could look messy with too many pop ups. Talkable has other ways to show their offer, but was more limited that i would like. Review collected by and hosted on G2.com.

1. Customer Support - We've been dealing with Talkable for over 2 years now and they've been fantastic with their customer support. They've been extremely responsive with our business, friendly, easy to deal with and very patient with a lot of our requests. This goes a long way when dealing with a platform that's not your standard plug and play. Great service which has helped us so much throughout our partnership with Talkable Review collected by and hosted on G2.com.

1. It's not your standard plug and play solution. There aren't a lot of out of the box features. A lot of the features require back end implementation from our internal dev team. This can be difficult when your Tech team requires information about the new feature or the platform. However, the Talkable team have been great in aiming to help us as much as possible to set up new features Review collected by and hosted on G2.com.