The platform hasn't ever been buggy for us, and the Talkable team we work with is incredibly responsive and proactive about implementing changes, testing, and optimizing with very little effort needed on our end. The flexibility of the platform is incredible too. There are many different options for testing referral incentives, coupon codes, sweepstakes for referrals, sharing settings, etc. which has led to the successful testing of our program. We've found cost-saving and even revenue-boosting incentives that have brought brand new customers to our site. As a prospective campaign, the ROI has been impressive. Review collected by and hosted on G2.com.