I appreciate that our account set up has allowed us to be fairly hands off. We are a very small and scrappy team overseeing multiple vendors, so having a team at Talkable who is doing the heavy lifting and truly partnering with us on how to improve the channel is a huge win. I would also say that the team we work with (Kate and Hanna) are wonderful and we appreciate them.
I love working with our new CSM, Kate, and our campaign manager, Hanna, as they come up with great ideas that help us get past potential roadblocks. I really appreciate that the campaign manager is constantly providing new test ideas, which is a huge help. Additionally, Talkable’s focus on testing is great because our brand highly values testing any big changes we make, and this approach aligns well with our strategy.
We’ve had an excellent experience partnering with Talkable on our referral program. The flexibility required to support our industry, one that constantly changes.
A Trusted Partner
I truly believe that when you sign that purchase order, you are hiring the company and that staff, it’s not just a platform. I can’t say enough about the support we have received – from the first meeting to 2 years later. It was easy to set up and get going, and at every curveball we’ve thrown them, the talkable folks have been instrumental in the success we have seen.
Agile and powerful at the same time.
Talkable has let us scale customer acquisition through referrals. The platform is highly configurable, has been integrated with our other marketing programs, and supports rapid campaign iteration without introducing operational complexity. I can’t highlight this enough. Your business faces unique business operational challenges, and Talkable has worked with us to overcome them and keep this program moving forward. We are constantly in “what about this, what about that” mode.
Best-in-Class Fraud Control
Fraud is on the rise across the web. Talkable’s fraud prevention sets us apart. Intelligent detection, automated enforcement, and real-time monitoring have sharply reduced abuse. I now have much greater control over fraud than ever before. This control is essential to protect program integrity.
Data-Driven Decision Making
Talkable provides robust reporting and analytics that reveal what works and what doesn’t. Fast, reliable data empowers our team to make informed choices.
We highly recommend them to organizations needing a scalable referral solution—regardless of size.
Talkable is a customer referral and loyalty program platform that helps brands increase customer acquisition and retention through personalized referral marketing. By leveraging data-driven insights, Talkable enables businesses to create tailored referral campaigns that incentivize customers to share their experiences and recommend products to others. The platform offers tools for tracking performance, optimizing campaigns, and enhancing customer engagement, making it a valuable resource for companies looking to grow their customer base and enhance brand loyalty. For more information, visit their website at [talkable.com](https://www.talkable.com).
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