--- title: Tray.ai Reviews meta\_title: 'Tray.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 158 reviews by the users' company size, role or industry to find out how Tray.ai works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 158 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- ## Top-Rated Alternatives [ ![Workato](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workato") Workato 4.7/5(777) ](https://www.g2.com/products/workato/reviews) [ ![Boomi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boomi") Boomi 4.4/5(506) ](https://www.g2.com/products/boomi/reviews) [ ![Zapier](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zapier") Zapier 4.5/5(2,086) ](https://www.g2.com/products/zapier/reviews) [ View All Alternatives ](https://www.g2.com/products/tray-ai/competitors/alternatives) # Tray.ai Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Tray.ai but has limited features. Are you part of the Tray.ai team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Tray.ai offers a composable AI integration and automation platform that transforms AI into standout business performance. The Tray Universal Automation Cloud is an AI-ready platform that eliminates the need for disparate tools, enabling seamless integration and automation of complex business processes. Our platform supports all AI, integration, and automation initiatives from a single place. Developers benefit from a code-first, headless environment, freeing them from mundane tasks and allowing focus on business outcomes. The Tray Build IDE and AI Palette accelerate delivery for business technologists, providing easy access to 3rd party connectors and native AI capabilities. As enterprises strive for competitive advantage, our platform helps IT teams deploy AI effectively, connecting systems, automating processes, and integrating data to handle even the most demanding AI use cases. Built for high-change environments, Tray.ai excels in rapid prototyping, testing, and deployment. The fastest way to turn AI into business performance.™ * * * Seller [Tray.io](https://www.g2.com/sellers/tray-io) Discussions [Tray.ai Community](https://www.g2.com/products/tray-ai/discuss) Languages Supported English Solution Type All-in-One Overview by Kayla Gibbons Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftray-ai%2Freviews) ## User Insights Average based on 158 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Tray.ai Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Omji P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omji P.") OP Omji P. Software Engineer Small-Business (50 or fewer emp.) 12/10/2025 "An Integration tool" 5/5 What do you like best about Tray.ai? Can integrate the workflow easily without any prior knowledge of the platform. Easy to maintain the workflow once created, has got this feature that sends the email if any error occurred into your platform. Can use AI (Merlin) to build the workflows and get the help from AI to integrate the steps into the workflows. Ease of implementing the workflow is quite good. Customer support is also good, getting the response from the support team is quick too. Frequency of usage is good because of lot of features. Review collected by and hosted on G2.com. What do you dislike about Tray.ai? The AI should be more smooth although the AI is pretty good, but it needs more finement. Also the documents should be more descreptive. Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? Building the workflows to integrate the data from one platfrom to another seems easy with using this platfrom. Using this platfrom is quite understandable. No need to go through the documentation. Sending data from one to another is good. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/17/2026 "Easy-to-Identify Logs and Audit Trails" 4.5/5 What do you like best about Tray.ai? To check for the logs and audits of any events that are easy to identify Review collected by and hosted on G2.com. What do you dislike about Tray.ai? That the UI seems cluttered at times for a new user Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? By being transparent about the logs and activities which in turn is very useful for debugging and fixing Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Raman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raman M.") RM Raman M. SDE Enterprise (\> 1000 emp.) 1/28/2025 "Tray for amanging worflows and integration with Salesforce" 3/5 What do you like best about Tray.ai? We use tray for lead routing across all regions by setting up customised rules. Loved the new AI integration features Review collected by and hosted on G2.com. What do you dislike about Tray.ai? It's a little complex rule to be used if you are new to it. Also it can't be used if the lead routing rules are complex Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? We are using Tray at Docusign for managing the lead routing Review collected by and hosted on G2.com. Show More 1/30/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") UE Verified User in Events Services Mid-Market (51-1000 emp.) 7/20/2023 "Easy to use platform for any kinds of cross application integrations." 4.5/5 What do you like best about Tray.ai? We can track all logs and also we can retrigger if anything fails from third party Review collected by and hosted on G2.com. What do you dislike about Tray.ai? If Tasks are long in case of loop, difficult to check Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? Don't require to write seperate code for third party integrations Review collected by and hosted on G2.com. Show More 3/28/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TA Tyler A. Mid-Market (51-1000 emp.) 5/13/2024 "Powerful tool with great UI features to make automation easier" 4.5/5 What do you like best about Tray.ai? The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall intuitive so that junior technical staff can hop in and field some requests with little training. Review collected by and hosted on G2.com. What do you dislike about Tray.ai? Overall, we really love the Tray platform. The cost is a consideration, but have not found a tool to do the job better. Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? Tray is great for mapping APIs to work efficiently together. We've used it for projects like Gift Card Platform migrations so that numbers from our legacy system could still be checked/validated/redeemed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Melanie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie T.") MT Melanie T. Senior Business Intelligence Analyst Small-Business (50 or fewer emp.) 12/19/2024 "Tray review" 4/5 What do you like best about Tray.ai? It's a reverse ETL tool with drag and drop features so it can accommodate a lot Review collected by and hosted on G2.com. What do you dislike about Tray.ai? There's definitely a learning curve while figuring out some functionality Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? Tray was helping to orchestrate data pipelines that couldn't be solved with an ETL tool alone Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.") DP Dan P. Manager, Technical Success Small-Business (50 or fewer emp.) 2/1/2024 "Tray makes it easy to automate workflows between technologies in a scalable way" 4/5 What do you like best about Tray.ai? I like using Tray. I've been a user since the beginning! The UI has received many updates and they've all been really helpful. I like that you can create a workflow, easily copy it and repurpose it for other services. It because of the powerful template capabilities and nodes that we were able to scale our data sync service to our own customers! The success of implementing Tray in our business has enabled us to increase customer satisfaction, rentention, and close deals without the need of high effort and expensive code creation. It's a great low/no-code platform. Their support has also been instrumental in our success. It's much appreciated! Review collected by and hosted on G2.com. What do you dislike about Tray.ai? Currently I'm not experiencing any downsides; however, I've only ever used Tray.io, with some minor experience using Zapier, Workato, and MS Logic Apps. With my limited experience of similar platforms, I don't know if I'm missing out on something but Tray suits our needs and is reasonably priced so I haven't had any reason to dive into other platforms so far. Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? - Data sync between various CRM platforms and UserVoice - Scalable, repatable processes no matter the volume - Integration testing - R&D Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/9/2024 "Incredibly flexibly" 5/5 What do you like best about Tray.ai? I like how flexible Tray is. The implementation of its features are in a way such that things just work as you'd expect it to. Theres not many places where you have to do things a certain why and its not clear why. Review collected by and hosted on G2.com. What do you dislike about Tray.ai? Theres a few places where you need to do things a certain why and its not documented why. Examples are mainly from the solution editor of the embedded platform. 1.) when setting up a data mapping from a ddl. If the operation requires any extra inputs, the inputs are shown as their id's instead of their names. the list is also not searchable so one must scroll. The order in which you click them also matters. - solution would be to have the number of inputs the connector operation requires appear as individual drop downs, and you select which config goes into each slot individually 2.) when changing auths (as in keeping the same connector, just changing the selected auth) it prompts you to change all similar auths, but when you select yes, it potentially misses auths. Theres also no way to quickly identify which auths didn't get switched Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? integrating different components of tech stack together Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 5/14/2024 "Overall a mixed bag." 3.5/5 What do you like best about Tray.ai? Allows us to connect our systems beween Shopify and an LMS solution we use. Review collected by and hosted on G2.com. What do you dislike about Tray.ai? We reached out to the customer support team and never heard back. It isn't easy to reach anyone at Tray.io in my experience. It could be easier to setup failure alerts when a synch encounters issues. Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? It acts as a connection layer between our Shopify storefront and a learning management platform that contains courses, so when users purchase on Shopify the item is then populated into their user account in our LMS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.") CR Chris R. Technical Program Manager & Outbound PM Enterprise (\> 1000 emp.) 7/25/2024 "Depends on Skill Level" 2.5/5 What do you like best about Tray.ai? Incredibly flexible way to customize flows. Interface that helped me to visualize the process Review collected by and hosted on G2.com. What do you dislike about Tray.ai? Difficult to get other people to understand and use it too. Review collected by and hosted on G2.com. What problems is Tray.ai solving and how is that benefiting you? Integrating other platforms into salesforce. AI assisted workflow increases accuracy and decreases time. Also, less frequent switching between apps seems to decrease user fatigue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Tray.ai? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Tray.ai ](https://www.g2.com/products/tray-ai/discussions/new) ![Josué R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josué R.") JR Josué Ramos • Last activity over 4 years ago Is there a plan to suppot several environments? Like staging, qa, production? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/tray-io-is-there-a-plan-to-suppot-several-environments-like-staging-qa-production) ![Brad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad H.") BH Brad Hanks • Last activity over 1 year ago Unified API advice, maybe? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/unified-api-advice-maybe) [ View all Discussions ](https://www.g2.com/products/tray-ai/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 18% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/tray-ai/pricing) ## How much does Tray.ai cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 30 purchases. 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