# Top Free Live Chat Software - Page 2 Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Live Chat Software](https://www.g2.com/categories/live-chat) to ensure you get the right product. ## View Free Live Chat Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **224** Live Chat Products Available View all [Live Chat Software](https://www.g2.com/categories/live-chat) View all [Live Chat Software](https://www.g2.com/categories/live-chat) ### [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) [By Freshworks](https://www.g2.com/sellers/freshworks) [ (499)4.4 out of 5 ](https://www.g2.com/products/freshworks-freshchat/reviews#reviews "Read Freshchat Reviews") Product Description Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel **Users:** Founder · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 59% Small-Business, 36% Mid-Market User SentimentHow are these determined? Users frequently mention the ease of setup, the ability to manage conversations across multiple channels, and the helpfulness of AI-powered chatbots in handling routine questions. Reviewers experienced a total outage of their Freshchat account for 13 consecutive days with no recovery plan or interim solution provided, and also reported issues with limited reporting and analytics, lack of advanced customization, and occasional notification delays. Year Founded 2010 HQ Location San Mateo, CA Company Website https://www.freshworks.com/ Twitter @FreshworksInc LinkedIn® Page https://www.linkedin.com/company/freshworks-inc/ Ownership NASDAQ: FRSH Phone +1 (866) 832-3090 ### [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) [By Genesys](https://www.g2.com/sellers/genesys) [ (1,555)4.4 out of 5 ](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews "Read Genesys Cloud CX Reviews") Product Description Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems an **Users:** Case Advocate, Manager · **Industries:** Information Technology and Services, Financial Services · **Market Segment:** 45% Mid-Market, 40% Enterprise User SentimentHow are these determined? Reviewers appreciate the platform's robust open APIs, developer tools, scalability, cloud-native architecture, and the ability to quickly deploy and scale solutions, as well as its robust omnichannel capabilities, intelligent routing, and powerful analytics. Users experienced a steep learning curve for advanced features, vague information surrounding new releases, occasional errors when using newer features or adjusting configurations, and complexities in customizing reports to meet specific business requirements. Year Founded 1990 HQ Location Menlo Park, CA Company Website https://www.genesys.com Twitter @Genesys LinkedIn® Page https://www.linkedin.com/company/601919/ Phone +1 650 466 - 1100 [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Gorgias](https://www.g2.com/products/gorgias/reviews) [By Gorgias](https://www.g2.com/sellers/gorgias) [ (563)4.6 out of 5 ](https://www.g2.com/products/gorgias/reviews#reviews "Read Gorgias Reviews") Product Description Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran **Users:** Customer Service Representative, Customer Service Manager · **Industries:** Retail, Apparel & Fashion · **Market Segment:** 80% Small-Business, 18% Mid-Market User SentimentHow are these determined? Users like the ease of setup, reliable performance, and the ability to automate common responses, tag conversations, and access customer/order data instantly, which saves a lot of time and reduces manual work. Reviewers experienced issues with the AI feature not answering customers' questions effectively, the billing structure being a trap for expanding features, and the user interface being limited to only dark and light options. Year Founded 2015 HQ Location San Francisco, California Company Website https://www.gorgias.com/ Twitter @gorgiasio LinkedIn® Page https://www.linkedin.com/company/6402068/ ### [GetResponse](https://www.g2.com/products/getresponse/reviews) [By GetResponse](https://www.g2.com/sellers/getresponse) [ (1,138)4.3 out of 5 ](https://www.g2.com/products/getresponse/reviews#reviews "Read GetResponse Reviews") Product Description GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch **Users:** Owner, CEO · **Industries:** Marketing and Advertising, Health, Wellness and Fitness · **Market Segment:** 78% Small-Business, 17% Mid-Market User SentimentHow are these determined? Users frequently mention the ease of creating email campaigns with the drag and drop feature, the helpful customer support, and the platform's ability to integrate with social media for multichannel campaign delivery. Reviewers experienced confusion with the billing policy regarding contact limits, found the DKIM authentication difficult to sort out, and noted that the platform's pricing increases quickly as the subscriber list grows. Year Founded 1998 HQ Location Poland Company Website https://www.getresponse.com/ Twitter @getresponse LinkedIn® Page https://www.linkedin.com/company/1063383/ ### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) [By Saas Labs](https://www.g2.com/sellers/saas-labs) [ (2,387)4.3 out of 5 ](https://www.g2.com/products/saas-labs-justcall/reviews#reviews "Read JustCall Reviews") Product Description JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste **Users:** CEO, Account Executive · **Industries:** Computer Software, Financial Services · **Market Segment:** 59% Small-Business, 31% Mid-Market User SentimentHow are these determined? Users frequently mention the ease of use, seamless integration with CRMs like HubSpot and Salesforce, and the ability to handle calls and texts from anywhere as key benefits of JustCall. Users mentioned issues with call quality depending on internet connectivity, the complexity of initial setup with certain CRMs, and the restriction of some advanced features to higher-tier plans as drawbacks. Year Founded 2016 HQ Location Palo Alto, California Company Website https://www.saaslabs.co/ Twitter @saas\_labs LinkedIn® Page https://www.linkedin.com/company/10436435/ ### [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews) [By Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ (256)4.4 out of 5 ](https://www.g2.com/products/zoho-salesiq/reviews#reviews "Read Zoho SalesIQ Reviews") Product Description Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t **Users:** CEO, Director · **Industries:** Information Technology and Services, Marketing and Advertising · **Market Segment:** 72% Small-Business, 20% Mid-Market JR I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform.[Read review](https://www.g2.com/products/zoho-salesiq/reviews/zoho-salesiq-review-3490226) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page...[Read review](https://www.g2.com/products/zoho-salesiq/reviews/zoho-salesiq-review-4376181) Year Founded 1996 HQ Location Austin, TX Company Website https://www.zoho.com Twitter @Zoho LinkedIn® Page https://www.linkedin.com/company/38373/ Phone +1 (888) 900-9646 ### [Olark](https://www.g2.com/products/olark/reviews) [By Olark](https://www.g2.com/sellers/olark) [ (224)4.3 out of 5 ](https://www.g2.com/products/olark/reviews#reviews "Read Olark Reviews") Product Description Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what the **Industries:** Computer Software, Internet · **Market Segment:** 51% Small-Business, 44% Mid-Market ![Zachary C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zachary C.") ZC With Olark you get a full customer support team for a fraction of the price. I love being able to create automated messages that pop up depending...[Read review](https://www.g2.com/products/olark/reviews/olark-review-2228135) OB With Olark, now we can have real-time chats with our website visitors who some turn to be customers. I am glad of what Olark can do when...[Read review](https://www.g2.com/products/olark/reviews/olark-review-2777935) Year Founded 2008 HQ Location Ann Arbor, MI Company Website https://www.olark.com Twitter @olark LinkedIn® Page https://www.linkedin.com/company/469764/ ### [Gist](https://www.g2.com/products/gist/reviews) [By Gist](https://www.g2.com/sellers/gist) [ (219)4.6 out of 5 ](https://www.g2.com/products/gist/reviews#reviews "Read Gist Reviews") Product Description Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in eve **Users:** Founder, CEO · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 94% Small-Business, 5% Mid-Market ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Trial emails and customer support messenger with behavioral targeted emails and messages.[Read review](https://www.g2.com/products/gist/reviews/gist-review-7240155) ![Carlos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos P.") CP We were paying a high price for some functionalities of Intercom and we changed to Gist because covers all our needs. Furthermore, the team is...[Read review](https://www.g2.com/products/gist/reviews/gist-review-7269662) Year Founded 2020 HQ Location Newark, Delaware Company Website https://getgist.com Twitter @gistplatform LinkedIn® Page https://www.linkedin.com/company/13263466/ ### [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) [By Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies) [ (374)4.2 out of 5 ](https://www.g2.com/products/rocket-chat/reviews#reviews "Read Rocket.Chat Reviews") Product Description Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficie **Users:** Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 49% Mid-Market, 36% Small-Business KY Open-source and self-hosted—full data control and easy customization.[Read review](https://www.g2.com/products/rocket-chat/reviews/rocket-chat-review-11748423) ![Sanal A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanal A.") SA I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention...[Read review](https://www.g2.com/products/rocket-chat/reviews/rocket-chat-review-12084016) Year Founded 2015 HQ Location Wilmington, Delaware Company Website https://rocket.chat/ Twitter @RocketChat LinkedIn® Page https://www.linkedin.com/company/9487844/ ### [Pure Chat](https://www.g2.com/products/pure-chat/reviews) [By Pure Chat](https://www.g2.com/sellers/pure-chat) [ (207)4.4 out of 5 ](https://www.g2.com/products/pure-chat/reviews#reviews "Read Pure Chat Reviews") Product Description Pure Chat helps small and mid-sized organizations engage their website visitors with our live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nu **Users:** Customer Service Representative · **Industries:** Computer Software, Financial Services · **Market Segment:** 57% Small-Business, 32% Mid-Market ![Mr. J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr. J.") MJ It’s free of charge and has all the features of a premium service. Change the design to match your companies color scheme. Insert your logo. No...[Read review](https://www.g2.com/products/pure-chat/reviews/pure-chat-review-2490379) NR What I like about Pure Chat is the simplicity of using it for both the representatives of support as for our customers. It is intuitive and genuine...[Read review](https://www.g2.com/products/pure-chat/reviews/pure-chat-review-2521992) Year Founded 2012 HQ Location Scottsdale, AZ Company Website https://www.purechat.com Twitter @PureChat LinkedIn® Page https://www.linkedin.com/company/9296758/ ### [HelpCrunch](https://www.g2.com/products/helpcrunch/reviews) [By HelpCrunch](https://www.g2.com/sellers/helpcrunch) [ (238)4.7 out of 5 ](https://www.g2.com/products/helpcrunch/reviews#reviews "Read HelpCrunch Reviews") Product Description HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable. **Users:** CEO, Founder · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 83% Small-Business, 15% Mid-Market ![Максим .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Максим .") М HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,...[Read review](https://www.g2.com/products/helpcrunch/reviews/helpcrunch-review-9647091) VI Comprehensive set of features and fair price.[Read review](https://www.g2.com/products/helpcrunch/reviews/helpcrunch-review-10559857) Year Founded 2016 HQ Location Palo Alto, CA Company Website https://helpcrunch.com/ Twitter @HelpCrunchCom LinkedIn® Page https://www.linkedin.com/company/4846760/ ### [Missive](https://www.g2.com/products/missive/reviews) [By Missive](https://www.g2.com/sellers/missive) [ (845)4.7 out of 5 ](https://www.g2.com/products/missive/reviews#reviews "Read Missive Reviews") Product Description Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes l **Users:** CEO, Owner · **Industries:** Accounting, Marketing and Advertising · **Market Segment:** 87% Small-Business, 12% Mid-Market ![Vinay Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay Y.") VY Cost accounting involves constant communication with operations, purchasing, and engineering about material costs, labor rates, and overhead...[Read review](https://www.g2.com/products/missive/reviews/missive-review-12845179) ![Parul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul M.") PM Cost accounting means constantly chatting with operations, purchasing, and engineering about material costs, labor rates, and overhead splits....[Read review](https://www.g2.com/products/missive/reviews/missive-review-12870084) Year Founded 2015 HQ Location Quebec, QC Company Website https://missiveapp.com Twitter @missiveapp LinkedIn® Page https://www.linkedin.com/company/missive-app/ ### [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) [By Meta Platforms, Inc](https://www.g2.com/sellers/meta-platforms-inc) [ (235)4.6 out of 5 ](https://www.g2.com/products/whatsapp-business-platform/reviews#reviews "Read WhatsApp Business Platform Reviews") Product Description The WhatsApp Business Platform (API) is a powerful tool that enables businesses to connect with their customers on a personal level, at scale. With over 2 billion monthly active users on WhatsApp, thi **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 65% Small-Business, 24% Mid-Market ![Ahilesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahilesh M.") AM WhatsApp Business Platform (API) is widely useful for me as a powerful, necessary upgrade from the free Business App for handling high-volume...[Read review](https://www.g2.com/products/whatsapp-business-platform/reviews/whatsapp-business-platform-review-12737034) ![Gopi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gopi R.") GR The integration with other systems and the automation options are what stand out to me. I can connect it to our main tools so chats end up in the...[Read review](https://www.g2.com/products/whatsapp-business-platform/reviews/whatsapp-business-platform-review-12794972) Year Founded 2008 HQ Location Menlo Park, CA Company Website https://about.meta.com/ Twitter @Meta LinkedIn® Page https://www.linkedin.com/company/meta/ Ownership NASDAQ: META ### [tawk.to](https://www.g2.com/products/tawk-to/reviews) [By tawk.to](https://www.g2.com/sellers/tawk-to) [ (202)4.5 out of 5 ](https://www.g2.com/products/tawk-to/reviews#reviews "Read tawk.to Reviews") Product Description tawk.to’s messaging and customer management software makes it easy for over six million people to communicate and transact with billions of customers. The most widely used chat application on the pl **Users:** Owner · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 73% Small-Business, 24% Mid-Market ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC It’s free, and during our initial website launch it helped us a lot by saving time and money.[Read review](https://www.g2.com/products/tawk-to/reviews/tawk-to-review-12230525) ![Vijay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay S.") VS tawk.to is completely free, easy to use for beginner also and the features like real time monitoring, customization options, multiple agents...[Read review](https://www.g2.com/products/tawk-to/reviews/tawk-to-review-12238757) Year Founded 2012 HQ Location Las Vegas, NV Company Website https://www.tawk.to Twitter @tawktotawk LinkedIn® Page https://www.linkedin.com/company/5611254/ ### [Customers.ai](https://www.g2.com/products/customers-ai/reviews) [By Customers.ai](https://www.g2.com/sellers/customers-ai) [ (429)4.8 out of 5 ](https://www.g2.com/products/customers-ai/reviews#reviews "Read Customers.ai Reviews") Product Description Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and **Users:** Founder, Owner · **Industries:** Marketing and Advertising, Information Technology and Services · **Market Segment:** 79% Small-Business, 17% Mid-Market User SentimentHow are these determined? Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms. Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets. Year Founded 2018 HQ Location Boston, Massachusetts Company Website https://customers.ai/ Twitter @CustomersAI LinkedIn® Page https://www.linkedin.com/company/17975060/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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