# What is UJET used for?

What is UJET used for?

##### Post Metadata
- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

UJET is a cloud-based customer support platform that helps businesses manage and improve customer interactions across calls, chat, and messaging. It offers tools like intelligent call routing, mobile-friendly interfaces, and integrations with CRM systems to provide faster and more personalized service.

##### Comment Metadata
- Posted at: 7 months ago
- Author title: Customer Service Representative



### Comment 2

It's used for IVR contact communication 

##### Comment Metadata
- Posted at: over 1 year ago
- Author title: Agent at Coach-Net




## Related Product
[UJET](https://www.g2.com/products/ujet/reviews)

## Related Category
[Contact Center](https://www.g2.com/categories/contact-center)

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