I
Irene .
Customer Success Manager
Mid-Market (51-1000 emp.)
"Crisp’s Feature-Rich Interface That Helps Organize Chats"
What do you like best about Crisp?
I like Crisp high functionality, features variety and interface. Sometimes it may be too complicated as you need to have several inbox and jump between them sometimes, but it at the same time helps separate your chats. Review collected by and hosted on G2.com.
What do you dislike about Crisp?
Not too much automation options - you can't configure trigger-based automations, for example, based on segments or previous communication history. Also, tags in Visitors would also be nice. Review collected by and hosted on G2.com.