Best Conversation Intelligence Software - Page 3

How Many Conversation Intelligence Software Products Does G2 Track?

Total Products under this Category: 302

Category Stats (Nov 2026)

  • Average Rating: 4.63/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Rapport (+3.64%) - Among all products in this category, Rapport recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversation Intelligence Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 128,100+ Authentic Reviews
  • 302+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversation Intelligence Software

G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence

Highlighted products: Gong, Fathom, Salesforce Sales Cloud, HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Talkdesk, Nooks, and Substrata.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=nooks&focus%5B%5D=substrata-substrata)

ZoomMate

ZoomMate is an AI workspace integrated into Zoom Workplace, designed to enhance productivity by transforming discussions into actionable outcomes. This innovative solution serves as a personal AI teammate that comprehensively understands, learns from, and acts on your daily tasks. By bridging the gap between conversation and execution, ZoomMate ensures that the decisions made during meetings and chats are effectively followed through, allowing users to focus on their core responsibilities. The target audience for ZoomMate includes professionals and teams who rely on collaborative tools to manage their workflows. Whether in corporate environments, remote teams, or educational institutions, users benefit from a seamless integration of AI capabilities into their existing Zoom ecosystem. ZoomMate is particularly useful for individuals who often find themselves juggling multiple tasks and tools, as it streamlines the process of tracking and completing work initiated during discussions. One of the standout features of ZoomMate is its ability to operate within the context of ongoing conversations. Unlike traditional AI assistants that require users to input specific commands, ZoomMate actively engages in the workflow by understanding the nuances of discussions and identifying next steps without needing explicit instructions. This proactive approach not only saves time but also reduces the cognitive load on users, allowing them to concentrate on strategic decision-making rather than administrative follow-ups. Additionally, ZoomMate consolidates various functions into a single platform, eliminating the need for multiple applications and licenses. This integration enhances data security by keeping sensitive information within the Zoom environment, reducing the risk associated with using disparate tools. The orchestration capabilities of ZoomMate allow it to manage tasks across different systems, ensuring that all team members are aligned and informed about project developments. In essence, ZoomMate redefines how teams collaborate and execute tasks by embedding AI directly into the workflow. Its unique ability to learn from interactions and provide context-aware assistance makes it a valuable asset for any organization looking to enhance productivity and streamline operations. By focusing on the follow-through of conversations, ZoomMate empowers users to achieve their goals more efficiently, transforming meetings into tangible results.

Average Rating: 4.6/5.0

Total Reviews: 272

How Do G2 Users Rate ZoomMate?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 7.1/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.5/10 (Category avg: 8.5/10)
  • AI Text Summarization: 7.9/10 (Category avg: 8.8/10)

Who Is the Company Behind ZoomMate?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Small, 34% Medium

What Do G2 Reviewers Say About ZoomMate?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of ZoomMate, making meetings more productive without distraction from note-taking.
  • Users appreciate the effortless meeting summaries of Zoom AI Companion, enabling better focus and organization during discussions.
  • Users praise the time-saving AI summarization of ZoomMate, enhancing focus and streamlining meeting documentation effortlessly.
  • Users find ZoomMate extremely useful for capturing meeting details, enhancing focus, and promoting team alignment.
  • Users value the efficiency of ZoomMate, enabling focused discussions while automated summaries capture key insights effortlessly.
Cons
  • Users find it limiting that Zoom AI Companion only supports closed captions or auto-saves individually, reducing functionality.
  • Users experience inaccuracy issues, requiring extensive review and adjustments for capturing context and intent accurately.
  • Users find the limited features of Zoom AI Companion frustrating, often needing external tools for comprehensive functionality.
  • Users often face accuracy issues, requiring reviews to ensure notes capture key details and intent correctly.
  • Users report Zoom issues like 40-minute caps on free meetings and expensive plans, complicating usage and accessibility.

What Are Recent G2 Reviews of ZoomMate?

Natterbox

Natterbox helps you capture revenue from every conversation, with an AI contact centre built inside Salesforce. In G2’s Contact Center category, reviewers rate Natterbox 9.4 out of 10 for quality of support and 9.5 for ease of doing business. Natterbox runs its own global phone network and AI, offering an end-to-end solution for global businesses looking to capture or protect revenue through customer communications. With Natterbox, your team and AI agents handle calls, SMS, WhatsApp and chat at any hour, inbound and outbound. Voice AI agents take the routine calls, so you handle peaks without hiring for them. Everything is recorded, scored and written to Salesforce, so every conversation drives your competitive advantage. With one supplier, you have one team to call. Secret Escapes’ previous AI vendor stalled for over a year without going live, and Natterbox went live in six weeks. At Danone, AI agents answered 32,000+ calls in three months, and Secret Escapes, with 80+ agents, deflects 30% of calls with AI. SALESFORCE NATIVE CONTACT CENTRE Natterbox is for Salesforce teams with high call volumes. It is built natively in Salesforce, so nothing waits to sync, and you build routing and traditional or AI-powered IVR with clicks, not code. If you need voice in Salesforce, Natterbox supplies the calling, routing and AI agents. Danone, PRS for Music and Financial Lease see 100% of their calls in Salesforce, and Accquis logged 20% more sales opportunities. AI VOICE AGENTS AND CHATBOTS Voice AI agents answer routine calls in your brand’s voice. Callers say what they need, so there is no IVR menu to press through, and a call that needs a person reaches your team with a live summary. At We Buy Any Home, AI agents handle 81% of calls end to end. AI agents also make calls when a Salesforce record changes, such as a new lead or a renewal date, and write the result to the record. INBOUND AND OUTBOUND AI agents and your team follow the same routing rules, by skill and priority and on live Salesforce data, with callback from the queue. Your team can click to dial from any Salesforce record, show a local number, run an outbound dialler and send SMS and WhatsApp messages. QUALITY ASSURANCE, COACHING, AND COMPLIANCE AI Advisor scores 100% of calls against your own criteria and saves the score, transcript and summary on the Salesforce call record. Each agent gets coaching recommendations from their own calls. Transcripts give you speech analytics on every conversation, and competitor mentions, lead source and intent are written to the record. National Dental Care analyses 100% of calls and saves managers 20 hours a month on manual quality assurance. Call recording with pause and resume, compliance announcements and PCI card payments protect each call, and callers key in card details that the agent never hears. Christies Direct takes card payments with Natterbox PCI Payments.

Average Rating: 4.4/5.0

Total Reviews: 143

How Do G2 Users Rate Natterbox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 7.7/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Natterbox?

  • Seller: Natterbox Limited
  • Company Website:
  • Year Founded: 2010
  • HQ Location: London, England
  • LinkedIn® Page: www.linkedin.com
    122 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Administrator
  • Top Industries: Financial Services, Staffing and Recruiting
  • Company Size: 58% Medium, 31% Small

What Do G2 Reviewers Say About Natterbox?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the helpful customer support from Natterbox, enhancing their experience and setup process significantly.
  • Users appreciate the seamless integration of Natterbox into Salesforce, enhancing usability and configurability significantly.
  • Users commend the exceptional reliability of Natterbox, experiencing zero outages for seamless communication and productivity.
  • Users value the native Salesforce integration of Natterbox, boosting productivity and simplifying operations effectively.
  • Users value the call recording capabilities of Natterbox, enhancing service quality and efficiency within Salesforce.
Cons
  • Users note call quality issues with Natterbox, expressing a desire for improvements in connection stability and AI integration.
  • Users find the missing features of Natterbox hinder usability, such as lack of call management and integration issues.
  • Users experience poor customer support with Natterbox, facing issues like unprovisioned phones and insufficient assistance.
  • Users face call limitations with Natterbox, including no hold option and complexities in call management.
  • Users find Natterbox's complex setup and outdated interface challenging, particularly for those new to AI projects.

What Are Recent G2 Reviews of Natterbox?

What Are G2 Users Discussing About Natterbox?

Outreach

Outreach is a leading agentic AI platform built for revenue teams. Outreach lets revenue leaders hire AI agents that act rather than advise, working as true teammates that expand capacity and embed the skills of top sellers across every go-to-market workflow, from prospecting and engaging accounts to managing deals, coaching reps, forecasting, and retaining and expanding existing accounts. By unifying sales engagement, conversation intelligence, and revenue intelligence in a single connected platform, Outreach gives revenue leaders full-funnel visibility, greater forecast confidence, and more pipeline without adding headcount. World-leading enterprise organizations, including Databricks, SAP, Siemens, and Verizon, rely on Outreach to power their revenue teams. To learn more, visit www.outreach.ai.

Average Rating: 4.3/5.0

Total Reviews: 3,599

How Do G2 Users Rate Outreach?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 7.9/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.4/10 (Category avg: 8.5/10)
  • AI Text Summarization: 7.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Outreach?

  • Seller: Outreach
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    5,190 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 22% Large

What Do G2 Reviewers Say About Outreach?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Outreach, appreciating its integrated features for efficient campaign management.
  • Users value the automation capabilities of Outreach, ensuring streamlined sales processes and efficient lead management.
  • Users value the extensive features of Outreach, enhancing productivity and integration for business development and sales teams.
  • Users appreciate the powerful integrations and detailed analytics of Outreach, enhancing efficiency and driving team success.
  • Users value the seamless integrations of Outreach with CRM and calling tools, enhancing daily operations and efficiency.
Cons
  • Users are frustrated by the missing features, particularly the inability to poll and manage tasks efficiently.
  • Users find the learning curve steep for new team members, requiring significant time to master Outreach's features.
  • Users find the lack of bulk action capabilities frustrating, leading to inefficient task management and bottlenecks.
  • Users are frustrated by the limited features of Outreach, which hinder efficient use and adaptability to their needs.
  • Users find customization options limited without an admin license, hindering workflow and flexibility in outreach.

What Are Recent G2 Reviews of Outreach?

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WhatConverts

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working. Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best. WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard.

Average Rating: 4.9/5.0

Total Reviews: 322

How Do G2 Users Rate WhatConverts?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.2/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.2/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind WhatConverts?

  • Seller: WhatConverts
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Charlotte, NC
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About WhatConverts?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support of WhatConverts, enhancing their overall experience and productivity.
  • Users value the user-friendly interface of WhatConverts, making tracking setup and integration effortless.
  • Users find WhatConverts to be easy and intuitive, making tracking leads and demonstrating value straightforward and efficient.
  • Users love the easy setup of WhatConverts, highlighting its visual data dashboard for effortless tracking.
  • Users value the powerful insights and excellent support from WhatConverts, enhancing reporting and client presentations.
Cons
  • Users find the costly subscription model frustrating, as additional funds are often required beyond monthly fees.
  • Users desire more advanced lead scoring features for better segmentation and tracking capabilities in WhatConverts.
  • Users find the learning curve steep for advanced features, though support is prompt and helpful in assisting them.
  • Users express a need for better integration options in WhatConverts, finding current methods cumbersome and limiting.
  • Users experience a learning difficulty with setup and reporting, though support is responsive and helpful.

What Are Recent G2 Reviews of WhatConverts?

What Are G2 Users Discussing About WhatConverts?

Attention

Attention is an AI-native revenue orchestration platform designed to transform sales conversations into actions that drive deal closures — in real time, across your entire sales org. The platform integrates seamlessly with Zoom, Google Meet, and Microsoft Teams, as well as your CRM and email providers, to automatically capture every call and point of context so that no insight is ever lost. By transforming verbal interactions into structured, actionable data, Attention empowers sales teams to make smarter decisions and move faster at every stage of the revenue cycle. The platform serves sales representatives, team leaders, and revenue organizations looking to eliminate manual work, improve performance, and forecast with confidence. Its feature set spans call recording, CRM management, pipeline intelligence, coaching, and forecasting — covering the full revenue workflow in a single platform. Key features and capabilities include: CRM Autopopulation — Uses custom prompts to extract structured findings from every conversation and fill any CRM field the moment a call ends, maintaining a living, present-value record that updates continuously as new context emerges. Every field change is fully auditable, with a complete history of which conversations drove each update. Super Agent — Allows users to query a specific deal, account, or their entire recorded sales history in plain language and receive a structured, evidence-backed answer in seconds, without manually searching recordings or relying on incomplete notes. Scoring & Scorecards — Fully flexible scorecards built on custom prompts, with AI that automatically applies the right scorecard to the right call based on methodology and playbooks — making it straightforward to evaluate new initiatives and track rep development over time. Coaching — Surfaces where each rep excels and where they need development, with evidence drawn directly from call transcripts rather than manager observation alone. Forecasting — Grounds pipeline projections in what is actually being said in the field, with AI assigning forecast categories according to defined playbooks rather than relying on rep self-reporting. Attention also includes follow-up automation through a library of Revenue Agents, allowing teams to select pre-built automations or create custom ones using natural language. Generalized Insights synthesizes patterns across hundreds of conversations to surface organizational intelligence on demand. Together, these capabilities give revenue teams a more accurate, complete view of their pipeline and a systematic way to improve performance at every level of the organization.

Average Rating: 4.6/5.0

Total Reviews: 78

How Do G2 Users Rate Attention?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Attention?

  • Seller: Attention
  • Company Website:
  • Year Founded: 2021
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Medium, 38% Small

What Do G2 Reviewers Say About Attention?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Attention, enhancing their sales efficiency and increasing deal capacity.
  • Users find Attention's ease of use remarkable, making setup and ongoing maintenance simple and hassle-free.
  • Users commend the highly responsive customer support from Attention, ensuring quick and effective resolutions to inquiries.
  • Users find the extreme convenience and daily value of Attention invaluable for sales and leadership support.
  • Users praise the easy setup of Attention, appreciating its intuitive design and seamless integration into workflows.
Cons
  • Users note the missing features like a native Hubspot app and full mobile access, limiting automation capabilities.
  • Users find the steep learning curve challenging initially, but it becomes manageable with time and effort.
  • Users face occasional recording issues that can hinder access to call recordings, but support quickly resolves them.
  • Users find the accuracy issues frustrating, yet valuable for identifying areas needing improvement in their performance.
  • Users find the difficult setup of Attention challenging as it requires extensive initial configuration to adapt to their needs.

What Are Recent G2 Reviews of Attention?

Cresta

Cresta is an AI-native contact center platform that combines the best of AI and human intelligence to turn every customer conversation into a competitive advantage. Our unified platform powers both human and AI agents across voice and digital channels, helping enterprises discover customer insights and behavioral best practices, automate high-volume conversations and inefficient workflows, and empower every team member to work smarter and faster. Built for large, complex enterprises, Cresta unifies real-time guidance, analytics, and automation so leaders can see exactly what is happening in their contact centers and take action with confidence. Teams use Cresta to uncover what top performers do differently, standardize those behaviors across the organization, and continuously improve experiences without adding manual overhead. From accelerating onboarding and reducing average handle time to improving compliance and consistency, Cresta helps transform the contact center from a cost center into a strategic growth engine. With solutions spanning real-time agent assistance, quality management and coaching, conversation intelligence, and omnichannel AI Agents, Cresta helps enterprises save time and money, differentiate the customer experience, and accelerate revenue growth across the entire customer lifecycle. Cresta powers the world's leading customer experiences for brands like United Airlines, NRG, and Cox Communications. Born out of the Stanford AI Lab and led by executives from Google Contact Center AI, Vertex AI, and OpenAI, Cresta is backed by leading investors including Andreessen Horowitz, Sequoia, and Greylock.

Average Rating: 4.3/5.0

Total Reviews: 46

How Do G2 Users Rate Cresta?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 7.5/10 (Category avg: 8.6/10)
  • Customer Scoring: 6.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Cresta?

  • Seller: Cresta
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    775 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Leisure, Travel & Tourism
  • Company Size: 43% Large, 43% Medium

What Do G2 Reviewers Say About Cresta?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the real-time call recording and analysis of Cresta, enhancing productivity and conversation quality effectively.
  • Users laud the ease of use of Cresta, enabling quick insights and real-time coaching for better productivity.
  • Users value the AI analytical ability of Cresta, enhancing productivity and providing valuable insights during calls.
  • Users value the accuracy in analytical ability of Cresta, enhancing insights from telephone calls effectively.
  • Users value the AI analytical ability of Cresta, which effortlessly identifies insights from telephone calls.
Cons
  • Users experience AI inaccuracy in Cresta, as it struggles to accurately understand caller intent and context.
  • Users express concerns about the poor understanding of caller intent, leading to irrelevant questions and answers.
  • Users face unclear understanding due to inaccuracies in Cresta's AI, leading to irrelevant questions and answers.
  • Users find the accuracy issues of Cresta frustrating, as it struggles to grasp callers' overall intent effectively.
  • Users express concern over AI dependency, requiring significant patience to adapt to its understanding of unique methodologies.

What Are Recent G2 Reviews of Cresta?

What Are G2 Users Discussing About Cresta?

Spiky

Spiky is an AI-powered conversation and revenue intelligence platform that helps revenue teams turn customer interactions and connected business data into actionable insights, real-time guidance, and better decisions. Designed for sales, customer success, and revenue operations teams, Spiky brings together meeting intelligence, conversation analytics, and real-time AI coaching in one platform. Through its three core products—**Pulse, Signals, and Whisper**—Spiky helps organizations understand customer conversations, improve team performance, and turn insights into action. **Spiky Pulse – AI Meeting Notes & Insights** Pulse captures and analyzes meetings, providing AI-generated transcripts, summaries, action items, and meeting insights. With features such as Moments, Deep Dive, and Ask Scribe, teams can revisit important discussions, explore conversation details, and identify next steps without manually reviewing entire recordings. This reduces administrative work and helps teams stay focused on their customers. **Spiky Signals – Revenue Intelligence & Analytics** Signals transforms conversation data into insights about customer needs, team performance, and revenue opportunities. By analyzing communication patterns, buying signals, objections, and performance trends across interactions, Signals helps revenue leaders identify coaching opportunities, understand what drives successful outcomes, and make more informed decisions. **Spiky Whisper – Real-Time AI Sales Coaching** Whisper provides AI-powered guidance during live customer conversations. It helps sales representatives navigate objections, follow sales methodologies, access relevant information, and respond more effectively in the moment. Rather than relying solely on post-call feedback, teams can receive contextual support while conversations are happening. Spiky also integrates with CRM systems and business tools helping teams connect conversation insights with their existing workflows. By combining post-meeting intelligence, revenue analytics, and real-time coaching, Spiky enables organizations to improve productivity, strengthen customer relationships, and make more informed revenue decisions.

Average Rating: 4.8/5.0

Total Reviews: 143

How Do G2 Users Rate Spiky?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.6/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Spiky?

  • Seller: Spiky.ai
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Buffalo, New York
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Spiky?

AI-generated summary from verified user reviews

Pros
  • Users value the precision of Spiky’s notes, significantly enhancing productivity and providing clear action lists effortlessly.
  • Users find Spiky's ease of use and reliable information storage invaluable for coaching and analytics during meetings.
  • Users value the instant feedback during calls from Spiky, enabling quick, effective adjustments for improved outcomes.
  • Users find Spiky saves time significantly with its precise notes and swift action list generation, enhancing productivity.
  • Users appreciate the instant action list generation of Spiky, greatly enhancing productivity and meeting follow-up efficiency.
Cons
  • Users note accuracy issues with Spiky's transcripts but find them manageable as improvements are made over time.
  • Users face AI inaccuracy issues during in-person meetings, leading to mixed notes and misassigned action items.
  • Users note the call limitations in Spiky, such as lack of an Android app and transcription cutoffs during long meetings.
  • Users express concern over integration issues with CRM applications, limiting synchronization of meeting transcripts to person records.
  • Users find the missing synchronization features limiting, particularly for meeting transcripts with CRM Person records.

What Are Recent G2 Reviews of Spiky?

Allego

Allego is the market-leading revenue enablement platform teams trust and love. Across the customer lifecycle, Allego helps revenue teams close deals, hit their number, and stay aligned through change by making the next best action clear. Learning, content, coaching, digital selling, and secure, practical AI come together in one natively built platform. Guidance appears directly in everyday workflows so reps know what to say, share, and do when it matters most. Organizations that switch to Allego reduce complexity and lower total software costs by consolidating multiple point solutions into one unified system. Allego Learning: Allego embeds learning into the flow of work so skills show up in real opportunities. AI Role Play lets sellers practice their pitch before the live customer call, backed by deal-specific scenarios and instant feedback. Built-in Conversation Intelligence captures buyer interactions, surfaces risks and opportunities, and connects coaching directly to deal performance. Allego Modern Content: Allego makes content easy to manage, personalize, and activate in selling moments. Centrally governed assets are surfaced through AI-powered search and CRM context so reps can quickly find and share what works. Deep analytics tie engagement to pipeline and revenue outcomes, giving marketing and enablement leaders clear proof of impact. Allego Digital Rooms: Allego Digital Rooms create secure, personalized buyer spaces that streamline engagement across the selling process. Reps and buyers collaborate in branded environments that centralize content, communication, and next steps. AI highlights engagement signals and recommends follow-up actions so opportunities maintain momentum and close faster. Allego takes a human-first approach to AI. Secure, practical AI is embedded across workflows to surface next best actions, highlight deal risks, reinforce messaging, and accelerate follow-up. All AI capabilities are grounded in approved content and governed with enterprise controls. Organizations using Allego report measurable impact, including up to 50% shorter sales cycles, 45% higher win rates, and significant reductions in enablement software spend. Allego is recognized as a Leader in the Gartner Magic Quadrant for Revenue Enablement Platforms and ranked #1 on G2 for Ease of Use and Customer Satisfaction. Learn more at www.allego.com

Average Rating: 4.6/5.0

Total Reviews: 729

How Do G2 Users Rate Allego?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.5/10 (Category avg: 8.6/10)
  • Customer Scoring: 8.5/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Allego?

  • Seller: Allego
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Waltham, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    215 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Enablement Manager
  • Top Industries: Financial Services, Medical Devices
  • Company Size: 44% Medium, 40% Large

What Do G2 Reviewers Say About Allego?

AI-generated summary from verified user reviews

Pros
  • Users praise Allego for its ease of use, enabling intuitive content management and seamless learning experiences.
  • Users value Allego's strong navigation and content organization, enhancing their engagement and training processes effectively.
  • Users highlight the intuitive interface of Allego, enhancing navigation and simplifying content sharing and sales enablement.
  • Users praise Allego for its excellent customer support, highlighting the proactive assistance from the customer success team.
  • Users appreciate the navigation ease of Allego, enjoying quick access to materials and organized content.
Cons
  • Users find the learning curve steep, noting confusion with navigation and an unintuitive interface for beginners.
  • Users feel the absence of folder organization for favorites and experience errors with URLs and videos in Allego.
  • Users find the user interface cluttered and unintuitive, leading to confusion about content completion and navigation.
  • Users find Allego's interface not user-friendly, as it can be cluttered and challenging for newcomers to navigate.
  • Users struggle with poor organization in Allego, citing a cluttered interface that complicates navigation and usability.

What Are Recent G2 Reviews of Allego?

What Are G2 Users Discussing About Allego?

Grain

Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster.

Average Rating: 4.6/5.0

Total Reviews: 310

How Do G2 Users Rate Grain?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.8/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Grain?

Who Uses This Product?

  • Who Uses This: Student, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 77% Small, 20% Medium

What Do G2 Reviewers Say About Grain?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the superior transcription quality of Grain, valuing its accuracy and helpfulness in meetings.
  • Users appreciate the ease of use of Grain, highlighting its intuitive design and seamless integration with Hubspot.
  • Users highlight the intuitive features of Grain, enhancing meeting documentation and follow-ups effortlessly for teams.
  • Users value the seamless integrations of Grain, significantly enhancing productivity and workflow during meetings.
  • Users highly value Grain's transcription accuracy, praising its effectiveness across multiple languages and superior note quality.
Cons
  • Users are frustrated with recording issues, including access restrictions and clunky interface, impacting overall usability.
  • Users experience integration issues with Grain, particularly with Productboard and CRM functionalities, requiring additional workarounds.
  • Users face AI inaccuracies that limit effective phrase recognition and hinder integration with project management tools.
  • Users find the AI limitations of Grain hinder effective phrase recognition and integration with other tools.
  • Users find Grain to be expensive, especially for small teams needing basic access to features and recordings.

What Are Recent G2 Reviews of Grain?

What Are G2 Users Discussing About Grain?

Outdoo AI

Outdoo AI is the enterprise AI sales roleplay and coaching platform for customer-facing teams. Reps practice realistic sales, service, and leadership conversations against AI buyers built from your own calls, playbooks, and LinkedIn context, then get scored by the same AI scorecard that grades their live calls. That closed loop shows whether training changed real performance, not just completion rates. Outdoo AI is built for sales, customer success, support, and claims teams at organizations that run structured coaching and need to measure readiness. Key capabilities: - AI roleplays built from real calls, transcripts, playbooks, documents or a simple prompt, including multi-persona buying committees and video avatars - One scorecard for practice and live calls, aligned to MEDDIC, SPIN, BANT, Challenger or your own methodology - Call blitzes for high-volume SDR and outbound practice - Workflow training: reps practice the conversation and the CRM entry in the same session - AI Tutors that turn playbooks and SOPs into interactive training - Personalized micro-learning paths that target each rep's skill gaps - Manager dashboards for readiness, certification and coaching impact Outdoo AI fits your existing stack with 120+ integrations, SCORM and xAPI export to any LMS, and connections to CRM and conversation intelligence tools. It supports 120+ languages and enterprise security, including SOC 2, ISO 27001, ISO 27701, GDPR, HIPAA, SSO, and PII scrubbing. Trusted by 250+ enterprises worldwide, including Globe Life Insurance, Allstate Insurance, CMC, Invitation Homes, and Keller Williams. Outdoo AI ranked #1 for Best Results, Most Implementable, and Highest User Adoption in G2's Fall 2026 AI Sales Roleplay reports.

Average Rating: 4.6/5.0

Total Reviews: 183

How Do G2 Users Rate Outdoo AI?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.8/10 (Category avg: 8.6/10)
  • Customer Scoring: 8.3/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Outdoo AI?

  • Seller: Outdoo AI
  • Company Website:
  • Year Founded: 2022
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Small, 44% Medium

What Do G2 Reviewers Say About Outdoo AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Outdoo AI, finding it simple to set up and efficient for daily tasks.
  • Users appreciate the simplicity and accuracy of Outdoo AI, making it a valuable tool for their sales teams.
  • Users value the accurate call summaries and transcripts, which enhance focus and improve communication with clients.
  • Users value the simplicity and accuracy of Outdoo AI, enhancing their coaching and sales experience effectively.
  • Users value the ease of use in Outdoo AI, enjoying efficient call recordings and clear actionable notes.
Cons
  • Users face issues with AI inaccuracy, including misinterpretations of names and accents during transcriptions.
  • Users experience call issues such as inaccurate transcriptions and unfair grading that hinder their overall satisfaction.
  • Users experience accuracy issues with speaker identification and transcription, though fixes are usually possible post-incident.
  • Users face recording issues such as delays in analysis and occasional misidentifications, impacting the overall functionality.
  • Users note AI limitations include misunderstandings of accents and insufficient adaptability in CRM integrations, requiring external assistance.

What Are Recent G2 Reviews of Outdoo AI?

Modjo

Modjo is an AI sales workspace and conversation-based sales intelligence solution that helps sales teams capture, analyze, and act on customer interactions to improve sales execution and data accuracy. Modjo automatically captures customer conversations across calls, meetings, and emails, and transforms them into structured, actionable insights. By relying on real interaction data rather than manual reporting, Modjo provides sales teams with a clearer and more reliable view of what is actually happening in their deals, opportunity by opportunity. The platform is designed for B2B sales teams, including sales representatives, sales managers, and revenue operations teams. Modjo supports use cases across the entire sales cycle: meeting preparation, qualification, deal reviews, follow-ups, handovers between teams. Modjo reduces the time salespeople spend on reporting by automating low-value administrative tasks such as conversation summaries, CRM updates, follow-up drafts. This allows teams to focus more on customer engagement, deal strategy, and execution. Modjo integrates directly into existing sales tools and CRM systems, including HubSpot and Salesforce, ensuring adoption without requiring workflow changes. Modjo’s AI analyzes customer conversations to surface key elements such as risks, objections, stakeholder involvement, engagement signals, next steps. These insights help sales teams base decisions on factual data drawn from conversations rather than subjective notes or incomplete CRM fields. The platform includes ready-to-use AI agents designed to support common sales tasks such as meeting preparation, deal analysis, follow-ups, pipeline reviews, account handovers. These agents can also be customized to match a company’s sales methodology and processes. Today, more than 550 companies across Europe, including Doctolib, Bouygues Telecom, Pennylane, and Qonto, use Modjo to improve sales execution, increase data reliability, and support sales teams with conversation-based intelligence throughout the sales cycle.

Average Rating: 4.7/5.0

Total Reviews: 92

How Do G2 Users Rate Modjo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.2/10 (Category avg: 8.6/10)
  • Customer Scoring: 8.2/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Modjo?

  • Seller: Modjo
  • Year Founded: 2019
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Small, 42% Medium

What Do G2 Reviewers Say About Modjo?

AI-generated summary from verified user reviews

Pros
  • Users value Modjo's effective AI summaries, enhancing focus during meetings and streamlining follow-up communication.
  • Users appreciate the ease of use of Modjo, simplifying note-taking and enhancing productivity with seamless integrations.
  • Users commend Modjo for its time-saving capabilities, enabling focus on meetings without the distraction of note-taking.
  • Users value the automation features of Modjo, significantly reducing admin work and enhancing customer interactions.
  • Users appreciate the call recording feature of Modjo, aiding in insights, note-taking, and performance improvement.
Cons
  • Users find that Modjo's generated content sometimes suffers from accuracy issues, affecting its naturalness and coherence.
  • Users suggest improvements in branding and admin interface to enhance overall usability and experience with Modjo.
  • Users note the inability to suggest email follow-ups and report that summaries can be sometimes inaccurate.
  • Users feel Modjo is expensive, although they acknowledge the value and price ratio is acceptable.
  • Users experience a steep learning curve with Modjo due to the vast amount of insights and rapid feature updates.

What Are Recent G2 Reviews of Modjo?

What Are G2 Users Discussing About Modjo?

Mihup

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

Average Rating: 4.7/5.0

Total Reviews: 67

How Do G2 Users Rate Mihup?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.7/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.7/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Mihup?

Who Uses This Product?

  • Who Uses This: Quality Analyst
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 59% Medium, 25% Small

What Do G2 Reviewers Say About Mihup?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the accuracy of Mihup, enhancing understanding and improving decision-making for better service quality.
  • Users appreciate the ease of use of Mihup, enjoying its intuitive dashboard and seamless integration with existing systems.
  • Users value the emotion detection and conversation analysis features of Mihup, enhancing customer understanding and service quality.
  • Users appreciate Mihup for its emotion detection and topic analysis, enhancing customer understanding and decision-making efficiency.
  • Users value Mihup for its accurate call recording and insightful analysis, enhancing customer interactions and operational efficiency.
Cons
  • Users note user interface issues, citing slow responsiveness and a steep learning curve for advanced features.
  • Users note that Mihup requires improvement in recognition and UI responsiveness to enhance overall experience and efficiency.
  • Users find the poor UI design of Mihup challenging, making feature navigation and onboarding difficult.
  • Users report accuracy issues with Mihup, needing improvements for better performance and user-friendly dashboards.
  • Users find the dashboard issues of Mihup frustrating, with its cluttered layout and slow UI responsiveness hindering usability.

What Are Recent G2 Reviews of Mihup?

Puzzel CX Platform

Puzzel is a leading European provider of cloud contact centre solutions, offering a customer-centric, AI-powered CX ecosystem designed to give organisations full control and visibility over the entire customer journey. In a world where contact centres face increasing pressure from agent attrition, rising customer expectations, and growing operational costs, many leaders find themselves stuck with outdated systems and disconnected tools. Puzzel changes that by: * Unifying Processes * Centralising Data * Automating Routine Tasks * Scaling Flexibly To meet modern customer service demands — helping CX teams deliver faster, more consistent, and more personalised support. Puzzel’s AI-driven platform brings together a powerful set of solutions, including a fully integrated: * Omnichannel Cloud Contact Centre * Conversational Intelligence to analyse customer interactions and uncover actionable insights * Virtual Agents across - Chat - Email - Voice * Workforce Management to optimise: - Scheduling - Forecasting - Agent engagement We believe in striking the right balance between smart technology and the human touch. Our solutions are built to empower CX teams with the right information, tools and support to work more efficiently, focus their time where it matters most: on the meaningful, high-value conversations that strengthen customer loyalty. With Puzzel, businesses can do more with less. Our customers reduce: * Manual Admin * Improve First-Contact Resolution * Elevate Agent and Customer Experiences Organisations using Puzzel have reported up to 278% ROI, demonstrating the measurable value of smart, scalable, people-focused customer service. Hundreds of organisations across Europe rely on Puzzel to help them simplify operations, support their teams, and deliver better customer experiences every day.

Average Rating: 4.5/5.0

Total Reviews: 171

How Do G2 Users Rate Puzzel CX Platform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.7/10 (Category avg: 8.6/10)
  • Customer Scoring: 9.3/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Puzzel CX Platform?

  • Seller: Puzzel
  • Company Website:
  • HQ Location: Alna District, Oslo
  • LinkedIn® Page: www.linkedin.com
    344 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Oil & Energy
  • Company Size: 51% Medium, 24% Small

What Do G2 Reviewers Say About Puzzel CX Platform?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Puzzel CX Platform, finding it simple to navigate and configure.
  • Users value the helpful support from Puzzel's solution architect, enhancing setup and user experience significantly.
  • Users value the reliable customer support from Puzzel, facilitating easy setup and effective resource management.
  • Users value the efficiency of Puzzel CX Platform, which simplifies call management and enhances performance monitoring effortlessly.
  • Users find the user interface intuitive, enhancing their operational experience and facilitating effective team collaboration.
Cons
  • Users desire more customization options and control over features in the Puzzel CX Platform for improved performance.
  • Users seek greater customization options in Puzzel CX Platform for access numbers and reporting capabilities.
  • Users find the complexity of Puzzel CX Platform challenging, especially during initial setup and admin configuration.
  • Users find the learning curve steep for the Puzzel CX Platform, making initial setup and customization challenging.
  • Users express frustration with the limited reporting customization in Puzzel CX Platform, hindering tailored insights for their teams.

What Are Recent G2 Reviews of Puzzel CX Platform?

Sybill.ai

Sybill exists to stop you losing deals your best rep would have closed. It works because of one thing: every call (bot or invisible or other recorders), email, Slack thread, document, and CRM record your revenue team touches is resolved into one continuously updated record of every deal. On top of that record, the work does itself. The CRM writes itself, correctly: opportunity fields fill in minutes after each call, with links to the exact moment in the conversation each value came from. The deal moves itself: you run the meeting, and Sybill drafts the follow-up in your own voice, updates the CRM, refreshes the deal summary, and queues the tasks, nothing falls through between meetings. And the team improves itself: ask what your top rep does differently and get an answer with citations to real calls from your own org, not generic best practices. There's no implementation project and no cold start. Start free or take a 14-day self-serve trial of the Business plan, out-of-the-box CRM fields work from day one, and recorder migration brings your call history (including Gong) with you.

Average Rating: 4.8/5.0

Total Reviews: 150

How Do G2 Users Rate Sybill.ai?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 9.0/10 (Category avg: 8.6/10)
  • Customer Scoring: 7.6/10 (Category avg: 8.5/10)
  • AI Text Summarization: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Sybill.ai?

  • Seller: Sybill
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Sybill.ai?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Sybill.ai, appreciating its seamless integration and simple setup process.
  • Users appreciate the time-saving capabilities of Sybill.ai, allowing them to focus on crucial tasks without distraction.
  • Users praise the accuracy of Sybill.ai, enabling efficient report generation and critical follow-up insights effortlessly.
  • Users love the quick and easy call recording feature of Sybill.ai, significantly enhancing their meeting efficiency.
  • Users commend the excellent customer support of Sybill.ai, highlighting prompt responses and a team dedicated to improvement.
Cons
  • Users face significant recording issues with Sybill.ai, hindering call classification and causing inaccuracies in summaries and action items.
  • Users experience accuracy issues with Sybill.ai, affecting call classification and requiring extensive edits on summaries.
  • Users experience call identification issues, impacting the classification accuracy and overall effectiveness of Sybill.ai.
  • Users experience inaccuracy in identifying call types and summarizing discussions, complicating effective call management and action tracking.
  • Users note the limited features of Sybill.ai, affecting call classification, action items, and overall functionality.

What Are Recent G2 Reviews of Sybill.ai?

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

Average Rating: 4.8/5.0

Total Reviews: 322

How Do G2 Users Rate NUACOM?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.4/10)
  • Artificial Intelligence: 8.3/10 (Category avg: 8.6/10)
  • Customer Scoring: 8.8/10 (Category avg: 8.5/10)
  • AI Text Summarization: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind NUACOM?

  • Seller: NUACOM
  • Year Founded: 2009
  • HQ Location: Ireland
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Managing Director
  • Top Industries: Computer Software, Construction
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About NUACOM?

AI-generated summary from verified user reviews

Pros
  • Users highlight the efficient customer support of NUACOM, ensuring a smooth onboarding and setup experience.
  • Users appreciate the ease of use of NUACOM, highlighting its simple setup and intuitive process.
  • Users find the staff very helpful, providing excellent support and guidance throughout the setup and integration process.
  • Users praise the easy setup of NUACOM, highlighting a smooth transition and seamless onboarding experience.
  • Users appreciate the efficient customer service of NUACOM, noting smooth processes and helpful support throughout.
Cons
  • Users report call issues with NUACOM, including missed calls and dependency on stable internet for VoIP quality.
  • Users report call limitations with NUACOM, including issues with call access and integration with Keap CRM.
  • Users find the lack of features in NUACOM limits their experience, with expectations for more detailed call reports unmet.
  • Users experience dialer issues with slow refreshing and difficulties in adding numbers and accessing call logs effectively.
  • Users note that the product has a high cost, which may be a concern for budget-conscious buyers.

What Are Recent G2 Reviews of NUACOM?

What Are G2 Users Discussing About NUACOM?

Julie Jung
JJ
Researched and written by Julie Jung
Updated February 15, 2026