I use Outdoo AI to record customer and internal calls and analyze them for my team. I think it does a great job analyzing how calls went: it catches tone and word choice, gives reasonably accurate information, and points out areas where the executive could improve. The features are exciting and user-friendly, and the layout makes me want to explore and use different features. I like being able to set preset structures, quality standards, and scorecards for different functional areas and levels. Scorecards let me set specific parameters for giving customers a consultative experience, making sure they feel listened to and attended to, and checking that the team is focused on solving their problems. They also make it easier to understand how executives are improving, and the metrics can be included in overall performance results. It’s easy to add Outdoo AI to calls with a link in the meeting invite. It’s also easy to store and access information, stream videos, and jump to the right part of a video because they’re categorized by topic. I value its sophisticated features, high-quality recordings, and call analysis. The initial setup was quite easy and didn’t take much time. Review collected by and hosted on G2.com.

The initial setup felt a bit overwhelming at first because TLDV was too simplistic, but it was quite easy and didn’t take much time. Review collected by and hosted on G2.com.