# ZoomMate Reviews **Vendor:** Zoom **Category:** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Average Rating:** 4.6/5.0 **Total Reviews:** 302 ## About ZoomMate ZoomMate is an AI workspace integrated into Zoom Workplace, designed to enhance productivity by transforming discussions into actionable outcomes. This innovative solution serves as a personal AI teammate that comprehensively understands, learns from, and acts on your daily tasks. By bridging the gap between conversation and execution, ZoomMate ensures that the decisions made during meetings and chats are effectively followed through, allowing users to focus on their core responsibilities. The target audience for ZoomMate includes professionals and teams who rely on collaborative tools to manage their workflows. Whether in corporate environments, remote teams, or educational institutions, users benefit from a seamless integration of AI capabilities into their existing Zoom ecosystem. ZoomMate is particularly useful for individuals who often find themselves juggling multiple tasks and tools, as it streamlines the process of tracking and completing work initiated during discussions. One of the standout features of ZoomMate is its ability to operate within the context of ongoing conversations. Unlike traditional AI assistants that require users to input specific commands, ZoomMate actively engages in the workflow by understanding the nuances of discussions and identifying next steps without needing explicit instructions. This proactive approach not only saves time but also reduces the cognitive load on users, allowing them to concentrate on strategic decision-making rather than administrative follow-ups. Additionally, ZoomMate consolidates various functions into a single platform, eliminating the need for multiple applications and licenses. This integration enhances data security by keeping sensitive information within the Zoom environment, reducing the risk associated with using disparate tools. The orchestration capabilities of ZoomMate allow it to manage tasks across different systems, ensuring that all team members are aligned and informed about project developments. In essence, ZoomMate redefines how teams collaborate and execute tasks by embedding AI directly into the workflow. Its unique ability to learn from interactions and provide context-aware assistance makes it a valuable asset for any organization looking to enhance productivity and streamline operations. By focusing on the follow-through of conversations, ZoomMate empowers users to achieve their goals more efficiently, transforming meetings into tangible results. ## ZoomMate Pros & Cons **What users like:** - Users appreciate the **ease of use** of Zoom AI Companion, highlighting its simplicity and quick functionality for conferences. (133 reviews) - Users highlight the **ease of recording meeting minutes** with Zoom AI Companion, enhancing productivity and communication. (84 reviews) - Users find the **Zoom AI Companion** exceptionally helpful for recording meeting minutes, enhancing productivity and communication efficiency. (67 reviews) - Users find Zoom AI Companion **exceptionally useful** for recording and efficiently summarizing meeting details and action items. (67 reviews) - Users value the **efficiency** of Zoom AI Companion, as it streamlines meeting tasks and enhances productivity seamlessly. (62 reviews) - Users find the **AI note-taking feature** of Zoom AI Companion incredibly handy and entertaining for meetings. (51 reviews) - Reliability (51 reviews) - Simple (51 reviews) - Integrations (49 reviews) - Intuitive (44 reviews) **What users dislike:** - Users find the **missing features** of Zoom AI Companion restrictive, hindering their desired functionality and versatility. (28 reviews) - Users note the **inaccuracy in meeting summaries** , missing context and nuance, which leads to inefficient editing after meetings. (25 reviews) - Users feel the **limited features** of Zoom AI Companion restrict functionality, often requiring additional tools for full capabilities. (25 reviews) - Users report **accuracy issues** with Zoom AI Companion, noting missed words and irrelevant questions that hinder productivity. (22 reviews) - Users often face **Zoom issues** like non-responsiveness in low-coverage areas and difficulties with UI changes affecting audio. (21 reviews) - Users find the **cost prohibitive** , especially for smaller organizations, and feel pressured to purchase updates frequently. (19 reviews) - Users often find the **40-minute session limit** restrictive without a subscription, disrupting their meetings. (19 reviews) - AI Inaccuracy (18 reviews) - AI Limitations (17 reviews) - Users often experience **glitches during meetings** , which can be frustrating and disrupt the overall experience. (16 reviews) ## ZoomMate Reviews ### 1. Fun, useful and exhilarating! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** What I like best about Zoom is the unity it brings within friends and colleagues. Zoom gives me a space to connect with my peers and use helpful tools like screen share and use of audio to relay our messages with ease! **What do you dislike about ZoomMate?** I do not have any downsides or dislikes about Zoom Workplace **What problems is ZoomMate solving and how is that benefiting you?** Zoom Workplace is solving the gap of communication that is needed within my Company. It also increases productivity and brings great collaboration within all teams that work remotely and are not physically present within the office. It fills that need and brings Business meetings to a standard we have been looking for. ### 2. My research was approved via Zoom workplace, I was out of university. **Rating:** 5.0/5.0 stars **Reviewed by:** sahib r. | Clinical Supervisor physiotherapy , Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about ZoomMate?** I've been using Zoom Workplace for our team meetings and collaborations, and it's been a game-changer! The video and audio quality are top-notch, and the screen sharing feature is seamless. The platform is user-friendly, and the virtual background feature is a nice touch. Zoom Workplace has increased our team's productivity and connectivity, and I highly recommend it for remote work arrangement. **What do you dislike about ZoomMate?** There is internet issues some time otherwise it's perfect **What problems is ZoomMate solving and how is that benefiting you?** My problem is was I was out of site. I did my job. ### 3. Zoom is the a Global Powerhouse and for a a reason **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** So, there was this manager of ours from Indonesia who wanted to organize a team-building event for her global team. She thought it would be fun to have a virtual "happy hour". But, she forgot to take into account the different time zones. So, while the team in Indonesia was partying, their Texan colleagues were just starting their day with coffee and orange juice. It was funny to see how the event, which was intended to create unity, ended up showing the difficulties of coordinating across different time zones. Zoom is so amazing because it brings people together from all over the world, and sometimes in unexpected and hilarious ways. Despite the occasional time zone mix-up, Zoom has become a crucial tool for keeping connections alive. It's just so versatile and has a truly global reach. **What do you dislike about ZoomMate?** Zoom's AI has the potential to be even better than it already is. By fine-tuning its performance and expanding its range of integrations, we can unlock new levels of collaboration and productivity. Seamless integration with Google services for the whiteboard feature would be a game-changer, allowing us to work together more effectively and achieve great things. **What problems is ZoomMate solving and how is that benefiting you?** Zoom is great for working together with people in different time zones, making updates quickly, and staying connected in a hybrid work environment. ### 4. Zoom Workplace is an essential tool for any business who cares to thrive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** Communication among our teams is made much easier with Zoom Workplace. We use Zoom meetings almost daily, and it connects the company across the country. Our company hosts events and meeting to clients and allowing a larger room on Zoom gives up more opportunity to reach more clients. **What do you dislike about ZoomMate?** We run into bandwith issues when on Zoom for a long time, but that could just be our network settings. **What problems is ZoomMate solving and how is that benefiting you?** Solving the issue of our company not being on the same page. With Zoom Workplace, we can meet all at once and give updates on what we are working on. ### 5. About the zoom workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Vidushi (Baby) P. | Senior Executive Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about ZoomMate?** It is very useful application for professional use .best thing is this is unpaid. **What do you dislike about ZoomMate?** Nothing as of now for dislike .i like it very much. **What problems is ZoomMate solving and how is that benefiting you?** I used for business meeting and client calling. Schedule a calendar and many more. ### 6. It's Really a very good product to conduct meeting and webinars on control manner **Rating:** 5.0/5.0 stars **Reviewed by:** Raj Prakash S. | IT Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2024 **What do you like best about ZoomMate?** 1. Raipd meeting and webinars creations 2.Problem fee applcation with good AI use. 3. We have useing this product for last 5 years and on my heart it's really good product as conpear to other vedio confensing applications. 4. I really like all product features and easy integration with very good support team. 5. Ease to use amd implementation using API feature. **What do you dislike about ZoomMate?** last few years we face some thechinal issue but now a days we didnot find any problem. **What problems is ZoomMate solving and how is that benefiting you?** Hole institute depent on zoom for online classes, meeting with students and conduct webinars with axperts ### 7. Goodbye Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** I really enjoy all of the different tools available in zoom, such as, clips, ai notes, and annotation. **What do you dislike about ZoomMate?** The price is a bit steep, but it is worth it for the product and support **What problems is ZoomMate solving and how is that benefiting you?** The screen sharing and video capture is the most beneficial. Being able to annotate, remote access and work so interactively. ### 8. Fits Our Needs Perfectly **Rating:** 4.5/5.0 stars **Reviewed by:** Edward G. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** The meeting transcription has become a game changer for us. Confirming what was said in a meeting has saved us on more than one occasion. **What do you dislike about ZoomMate?** It wasn't totally clear when we had access/etc. to use it. **What problems is ZoomMate solving and how is that benefiting you?** Meeting transcription. Ability to put staff from all over the midwest on the same playing field. ### 9. ENHANCED COLLABORATION AND PRODUCTIVITY WITH ZOOM **Rating:** 4.0/5.0 stars **Reviewed by:** elizabeth b. | Financial Health Councilor , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2024 **What do you like best about ZoomMate?** Zoom Meetings offer superior quality ,ensuring your conference are fruitful. Features like screen-sharing and file transfer simplify collaboration without requiring additional tools. The seamless intergration of zoom with commonly used apps like Dropbox and Asana enhances File sharing and project management. **What do you dislike about ZoomMate?** Users utilizing the free version without a subscription, this application limits them to a forty minute session. To extend the session, one must terminate the call and log back in. **What problems is ZoomMate solving and how is that benefiting you?** Zoom has proven to be super platform for engaging in discussion with our overseas business partners, effectively addressing any timezone challenges with scheduled meetings. ### 10. Zoom Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ZoomMate?** The AI Companion Collaboration Platform enables seamless productivity and better communication within our workforce and is easy to use. **What do you dislike about ZoomMate?** It was a little intimidating at first, but now we use it everyday. **What problems is ZoomMate solving and how is that benefiting you?** Makes it easier to screen share. ### 11. Efficient and effective for productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** The most helpful feature of Zoom Workplace is the phone and voicemail function allowing my team to have everything on one platform, increasing our productivity. We also use the AI meeting summary feature which has been fantastic for those moments when note-taking doesn't capture all important points made. **What do you dislike about ZoomMate?** I can't think of any outstanding downsides of Zoom Workplace. **What problems is ZoomMate solving and how is that benefiting you?** Zoom Workplace is solving the problem of remote communication and collaboration. It benefits our remote team by significantly enhancing productivity and team cohesion regardless of physical location. ### 12. Meeting a team in different presumption **Rating:** 5.0/5.0 stars **Reviewed by:** Sowmiya R. | Market Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about ZoomMate?** Connecting all my team members in one place. features are very helpful in meeting **What do you dislike about ZoomMate?** I don't see any difficulties I really like the tool and it's user friendly **What problems is ZoomMate solving and how is that benefiting you?** Video call stability and custom wallpaper background is best future I like most. ### 13. Zoom - A remote working must have **Rating:** 4.5/5.0 stars **Reviewed by:** Sharne M. | Account Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about ZoomMate?** I have been working from home for almost three years and use Zoom on a daily basis sometimes multiple times a day. It has made virtual meetings with my team around the world easy and convenient. I could be bias but I find it simpler to navigate compared to other similar platforms Microsoft Teams. I like the flexibility zoom offers such as being able to go in breakout rooms. The new AI feature that takes meeting notes is incredibly handy and entertaining at the same time. **What do you dislike about ZoomMate?** I do find that sometimes when the WIFI isn't as strong I struggle to coomunciate as it becomes quite glitchy. **What problems is ZoomMate solving and how is that benefiting you?** Zoom has been a game-changer for me as a remote worker. It solves the problem of distance by enabling me to collaborate with my colleagues, regardless of where we are. We can always hop on a solve problems while still seeing each other 'face-to-face'. When needed we can record discussions ensures that no detail is lost. Overall, Zoom greatly benefits me by making remote work feel as connected and efficient as being in the office. ### 14. Admin Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about ZoomMate?** The most helpful about Zoom workplace is the ease of use for all of the staff! We currently have 68+ on board and we all love this capability. **What do you dislike about ZoomMate?** In breakout rooms, we cannot see the general chat so that would be my feedback is to add this feature where the general chat is visible. **What problems is ZoomMate solving and how is that benefiting you?** Zoom workplace is solving the gap of miscommunication throughout our teams and uniting us through collaborative efforts. ### 15. Zoom is a great solution for my agency! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah K. | Client Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about ZoomMate?** Zoom let's us easily and quickly connect on necessary projects no matter where we are in the country! It is super convenient for my team to "hop on a zoom call" whenever we need to share our screens, etc. I also love the ai component that was recently added . **What do you dislike about ZoomMate?** It can be expensive and they do try to sell you updates often. **What problems is ZoomMate solving and how is that benefiting you?** We can easily connect as a team or with clients at any time. We can share our screens to work on documents together, we can present easily to clients when needed and we can also use the ai component to record, get summary notes and next steps. ### 16. Must Have tool for all my work **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Ashish J. | Digital Leap Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2024 **What do you like best about ZoomMate?** Zoom is amazing. It even works at low bandwidth. I have tried others too but the glitch free experience that zoom provides is umatched. At present the AI summary of meeting I am finding is amazing. I use that summary to resend the content to attendes. It is another piece of content created by zoom. Thank you zoom. **What do you dislike about ZoomMate?** None as such. Zoom has been improving all along. **What problems is ZoomMate solving and how is that benefiting you?** Helping me to conduct webinars, workshops and consultations. ### 17. Integrations Galore! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ZoomMate?** There are so many great intefrations that make it easy to use **What do you dislike about ZoomMate?** It takes time to add in all the integrations **What problems is ZoomMate solving and how is that benefiting you?** Facilitating collaboration across time & space! ### 18. Zoom is hghly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Farid A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** very user friendly and the ability of customization **What do you dislike about ZoomMate?** nothing is bad about zoom ! its just great ! **What problems is ZoomMate solving and how is that benefiting you?** zooms help by connecting us to our customers that dont have access to digital collab tools ! ### 19. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Colin M. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ZoomMate?** The Zoom AI Companion service and easy to use **What do you dislike about ZoomMate?** To be honest, I can't think of any at this time **What problems is ZoomMate solving and how is that benefiting you?** None at the moment ### 20. very usefull **Rating:** 4.5/5.0 stars **Reviewed by:** sanjay P. | associate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about ZoomMate?** able to join with team and client in an easy way **What do you dislike about ZoomMate?** nothing to dislike about zoom because I like it **What problems is ZoomMate solving and how is that benefiting you?** Time saving ### 21. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** Reliable, ease of use, and excellent support. I really could not ask for more out of the product. Our end user base has various customization options and Zoom seems to anticipate all user requirements. **What do you dislike about ZoomMate?** Honestly, not much.. I think the default joining function should be camera off. Further, the google calendar integration can be a little wonky. Some development can be done here. **What problems is ZoomMate solving and how is that benefiting you?** We're mainly remote, so it makes employee collaboration easy! ### 22. Zoom is stepping up! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** I'm really enjoying the AI features. I also enjoy the continuing chat between meetings in a series. This has been really helpful for our all-company meetings. **What do you dislike about ZoomMate?** - Some changes to the UI when joining meetings made it difficult for attendees to join meetings with audio/sound in recent weeks. I assume this is because of recent updates to the platform. **What problems is ZoomMate solving and how is that benefiting you?** We're a remote-first company who is somewhat split between using Zoom or Google Meet for meetings. I much prefer Zoom meetings due to all the edits I can make to functionality on the backend ahead of meetings. As an all-company meeting facilitator, it's great to setup polls and breakout rooms ahead of time to save time and stress during meetings. ### 23. Overall Zoom has been beneficial and essential to the work I do. **Rating:** 4.5/5.0 stars **Reviewed by:** Allyson S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** I like the sharing features the most. I also really find the AI note taking, recording features, and collaborative options to be extremely useful. Overall, it helps our meetings to flow efficiently and effectively. While providing additional aspects that add to the experience. **What do you dislike about ZoomMate?** Sometimes it drops out and kicks us off, but not too often. **What problems is ZoomMate solving and how is that benefiting you?** It solves the issue of being remote and allows for our team to be able to see each other more often. ### 24. Great for Summarizing and Giving Clear Next Steps **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** I love the AI tool that sends a meeting summary right after the call ends **What do you dislike about ZoomMate?** Sometimes the AI headings are a bit wonky **What problems is ZoomMate solving and how is that benefiting you?** Helps me save time! ### 25. Makes Video Calls a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Mindy F. | Head of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about ZoomMate?** I really like how easy Zoom is to learn. I love the integration with my Google calendar. It makes scheduling meetings super easy and makes Zoom part of my daily routine. The ability to customize virtual backgrounds and lighting is great. The "touch up my apperance" feature is always a nice touch! **What do you dislike about ZoomMate?** Sometimes the meetings I schedule with Google do not appear in my Zoom dashboard. I wish the ability to transcribe meetings with AI was easier to use, similar to Otter or Krisp. **What problems is ZoomMate solving and how is that benefiting you?** It is allowing me to host meetings with people all over the world. The ability to quickly share my screen is very helpful. ### 26. Reliable and consistent **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2024 **What do you like best about ZoomMate?** The AI notes features is new and does help a ot **What do you dislike about ZoomMate?** Sometimes the user interface for my older clients can be difficult and it is not perfect on mobile! **What problems is ZoomMate solving and how is that benefiting you?** Able to still meet with clients when they cannot make it in and they don't miss their appts. ### 27. OFFICE MANAGER **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** VERY CONVENIENCE WOULD HIGHLY RECOMMENDED **What do you dislike about ZoomMate?** TOO MUCH FUNCTIONS THAT I CAN'T USE THEM ALL **What problems is ZoomMate solving and how is that benefiting you?** EASY TO CONNECT WITH EVERYONE AT ANYTIME ### 28. Easy to use video for corporations **Rating:** 4.5/5.0 stars **Reviewed by:** Erin J. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about ZoomMate?** It is really easy to use and it makes connecting with internal end external stakeholders. It allows our company to stay connect with our client **What do you dislike about ZoomMate?** Often there are issues with linking Zoom with our technology in our building for example our tv screens. **What problems is ZoomMate solving and how is that benefiting you?** Zoom allows us to stay connected with our internal stakeholder and external stakeholders. It is a high performing piece of technology that integrates perfectly into our business needs. ### 29. Membership Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney T. | Membership Cordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** I LOVE The workflow. It makes my daily work 10X easier **What do you dislike about ZoomMate?** Not everyone likes having a workflow set up like that. it takes time to adjust **What problems is ZoomMate solving and how is that benefiting you?** Note taking has been so easy and I always have everything right there in front of me. Having the integration makes everything talk to each other so much better. ### 30. Overview on Zoom **Rating:** 5.0/5.0 stars **Reviewed by:** Shreya S. | Review Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about ZoomMate?** Zoom workspace is an AI-powered collaboration platform designed to streamline communications, enhance employee engagement, optimize in-person interactions, and improve productivity across flexible work environments. **What do you dislike about ZoomMate?** Inability to delete inappropriate comments restrictive time limits for the free trial and mobile version lacks some desktop features. **What problems is ZoomMate solving and how is that benefiting you?** Helpful in streamlined communications, increased employees engagement, improved productivity, zoom AI companion, open platform and integration s, etc. ### 31. good communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Soundarya N. | junior cloud engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about ZoomMate?** it is very used to connect all users at the same time. easy to integrate. All types of system phones are easily used. **What do you dislike about ZoomMate?** connection is sometimes a problem. need to update. **What problems is ZoomMate solving and how is that benefiting you?** easy integration. connect to multiple people at the same time. ### 32. Best video Conference tool **Rating:** 5.0/5.0 stars **Reviewed by:** Preethi N. | Senior Technology Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about ZoomMate?** It provides the AI summary option when on zoom meetings which helps us saving lot if time on MOM preparation. **What do you dislike about ZoomMate?** Zoom is not responding in the low-coverage area. If it is enhanced in the coming updates, it will be great to use Zoom. **What problems is ZoomMate solving and how is that benefiting you?** Zoom helps in Staying connected with my remote teammates all the time. ### 33. Great video conferencing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** It always delivers securely. Powers our internal communication across the org as well as the external meetings with customers. **What do you dislike about ZoomMate?** The AI note features aren't there yet -- we need better meeting notes. **What problems is ZoomMate solving and how is that benefiting you?** We're a distributed organization. Zoom allows us to maintain communication seamlessly. ### 34. Zoom - Careem **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad K. | QC Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about ZoomMate?** The simplicity and speed of use, this program allow u to make a conference and share the screen even on the low speed devices, customer support and ease of entegration **What do you dislike about ZoomMate?** Still not implemented fully with the AI, and you have to close the call to get hte recorded video **What problems is ZoomMate solving and how is that benefiting you?** The romotly work, video calls and classes ### 35. Everybody's doing it **Rating:** 5.0/5.0 stars **Reviewed by:** Alex U. | Sr. Operations Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** Good uptime, consistent releases, good, practical use of new AI features **What do you dislike about ZoomMate?** It's pricey, but you get what you pay for. **What problems is ZoomMate solving and how is that benefiting you?** With an office that's primarily remote, Zoom helps us stay connected with clients around the world. Most recently, rollout of new AI features and Hubspot's Zoom integration have made life easier ### 36. Best Tool for Visio **Rating:** 3.5/5.0 stars **Reviewed by:** Philippe P. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about ZoomMate?** It's easy to invite a member to the application **What do you dislike about ZoomMate?** The time available on the free version unfortunately **What problems is ZoomMate solving and how is that benefiting you?** The possibility of remote meetings ### 37. Best of breed video meeting tool **Rating:** 3.5/5.0 stars **Reviewed by:** John R. | Manager of Information Technology and Security, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** More cohesive than the others Better integration with more tools **What do you dislike about ZoomMate?** Forced Ai usage by default Pricing is higher than some competitors **What problems is ZoomMate solving and how is that benefiting you?** We are WFH and this helps us to host/attend business meetings and functions. It also allows us to host virtual conferences with participants from the world over. ### 38. Zoom Workspace **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** The most helpful feature has been the webinars as well as the AI tool used to take notes on a meeting. We use zoom to host all of our initiative and member based meetings currently and we would not look to another tool **What do you dislike about ZoomMate?** Sometimes Zoom is difficult to understand for example getting breakout rooms in zoom webinars was a challenge but I know there is a solution just have to find it **What problems is ZoomMate solving and how is that benefiting you?** Member engagement ### 39. AI-Powered Mastery with Supportbench **Rating:** 5.0/5.0 stars **Reviewed by:** Tania M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** The AI activity helpers turn our support into a finely-tuned machine. We were struggling a lot before this, but now, everything is running smoothly. Even our communication with Sales has improved as Supportbench fully integrates with Salesforce. **What do you dislike about ZoomMate?** We have staff from different parts of the world and there weren’t a lot of access to multi language systems. **What problems is ZoomMate solving and how is that benefiting you?** I’d say we’ve had improved customer understanding that has directly impacted our customer experience. The implementation of AI in Supportbench has transformed how we manage customer interactions ### 40. Good **Rating:** 5.0/5.0 stars **Reviewed by:** KUMAR A. | Senior Technical Talent Acquisition Specialist (Working With HCL, Wipro, Tech Mahindra Clients), Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about ZoomMate?** 1. It is very easy use. 2 .It is very user friendly like it can used by any one. 3. It is free to use. **What do you dislike about ZoomMate?** 1. It can take long time. 2. Need stable data or internet to use. **What problems is ZoomMate solving and how is that benefiting you?** It is good to use and manged my work meeting easy . ### 41. Best ever product especially for meetings **Rating:** 5.0/5.0 stars **Reviewed by:** swati a. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about ZoomMate?** This helped the most in corona and still we use it for our meeting **What do you dislike about ZoomMate?** Nothing much it's over all good product and best to use **What problems is ZoomMate solving and how is that benefiting you?** 1 meetings usage. 2 very easy to use 3 we can use it anywhere from world 4 i used it on my holidays for easy access of meetings ### 42. Perfect for Remote Work! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** The new AI features. Love the meeting recaps! **What do you dislike about ZoomMate?** Limiting my meetings to 45 min is a challenge **What problems is ZoomMate solving and how is that benefiting you?** love the AI meeting recaps. Helps me catch up on missed meetings and gather action items. ### 43. Great for remote/Hybrid work **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan T. | Systems and Integration Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about ZoomMate?** Recently we have been using the AI to help sumarize meetings that have allowed us to take meeting with not everyone present! **What do you dislike about ZoomMate?** Can be cumbersome to have to deal with licenses, but that being said everyone has to deal with that. **What problems is ZoomMate solving and how is that benefiting you?** Ease of meetings with remote workers and sumarizing a meeting with their AI ### 44. One of the best for features and reliability **Rating:** 4.5/5.0 stars **Reviewed by:** Helen B. | Learning Experience Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ZoomMate?** Has all the features you could need to run webinars and meetings, plus the auto record and transcription features are incredibly handy. Now with the addition of the App Marketplace, you can really start to take your online meetings and presentations to the next level. **What do you dislike about ZoomMate?** I wish the interface could be made a little more fun. It is very corporate and boring. With the rise of fun online meeting spaces that allow you to see people in bubbles or whatnot, it would be good to see some more exciting visual features and a more fun AI (even as an option!) **What problems is ZoomMate solving and how is that benefiting you?** We have an integration with our platform with Zoom so it makes it very easy to be able to set up, schedule and run training using both Meeting and Webinar formats, and to track attendance to the actual event. ### 45. Zoom is the standard bearer for video meetings, but can be pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ZoomMate?** Clean audio, great background noise rejection, ability to curate a "panel" look by adding multiple spotlighted speakers, ability to prevent participants from unmuting, AI companion summaries are very helpful. **What do you dislike about ZoomMate?** Cost. I need more than 100 participants on my calls, so this increases the overall cost to almost $70 per month. **What problems is ZoomMate solving and how is that benefiting you?** Large meetings, recorded to the cloud. Easy way to record instructional videos for my virtual assistants. Registration option so I can capture attendees' contact information. Clean audio and video. ### 46. Zoom meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about ZoomMate?** How feature rich it is. From break out rooms to, AI intigration, pausing screen share. It makes collaboration easy when working remotely. **What do you dislike about ZoomMate?** At the moment nothing, it is a great product which enable great collaboration **What problems is ZoomMate solving and how is that benefiting you?** In a remote first company, zoom helps mitigate in-efficiencies and increases productivity massively. ### 47. Zoom is Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen R. | IT Support Level I, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** It's design, simple to use. Amazing customer service and support when we have issues! **What do you dislike about ZoomMate?** Nothing so far. 10/10. Zoom has always been amazing. **What problems is ZoomMate solving and how is that benefiting you?** Making meetings and scheduling meetins easy peasy ### 48. Great for team chats **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** AI features, subtitles features, reactions and backgrounds **What do you dislike about ZoomMate?** i wouldn't have much to discuss about issues for work zoomplace **What problems is ZoomMate solving and how is that benefiting you?** easily go back and use meeting notes/transcripts to summarize the meeting minutes ### 49. Zoom is the best way to communicate with other companies. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole A. | Head Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about ZoomMate?** Easyiest system to use for Video calls... **What do you dislike about ZoomMate?** Nothing I can think of!!!! The support is great to work with! **What problems is ZoomMate solving and how is that benefiting you?** Zoom makes us having extenal meetings so much easier! ### 50. Like the tech, appreciate the enhancements **Rating:** 3.5/5.0 stars **Reviewed by:** Ashraf M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about ZoomMate?** I like the enhancements that Zoom makes on a regular basis. **What do you dislike about ZoomMate?** Need API access for a better integration. **What problems is ZoomMate solving and how is that benefiting you?** Helps with notes taking. - [View ZoomMate pricing details and edition comparison](https://www.g2.com/products/zoommate/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-15+12%3A15%3A52+-0500&secure%5Bsession_id%5D=6ad827e7-e048-4001-b907-affd3c1e2442&secure%5Btoken%5D=36e8def927e615d98e4e4dc433d280052ee4964c5697328d65403f5ae4c7099f&format=llm_user) ## ZoomMate Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Gemini Code Assist](https://www.g2.com/products/gemini-code-assist/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## ZoomMate Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Scalability and Performance - Generative AI Infrastructure** - AI High Availability - AI Model Training Scalability - AI Inference Speed **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Cost and Efficiency - Generative AI Infrastructure** - AI Cost per API Call - AI Resource Allocation Flexibility - AI Energy Efficiency **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Content ** - Idea Recommendation - Content Generation - Form Generation **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Integration and Extensibility - Generative AI Infrastructure** - AI Multi-cloud Support - AI Data Pipeline Integration - AI API Support and Flexibility **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Product Type** - Standalone Application - Plugin **Security and Compliance - Generative AI Infrastructure** - AI GDPR and Regulatory Compliance - AI Role-based Access Control - AI Data Encryption **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **Usability and Support - Generative AI Infrastructure** - AI Documentation Quality - AI Community Activity **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top ZoomMate Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,856 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (493 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (747 reviews)