Guru
Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically.
Average Rating: 4.7/5.0
Total Reviews: 2,261
Who Is the Company Behind Guru?
- Seller: Guru
- Company Website:
- Year Founded: 2013
- HQ Location: Philadelphia, PA
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Twitter: @Guru_HQ
4,242 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,656 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Customer Service Representative, Customer Success Manager
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 59% Medium, 29% Large
What Do G2 Reviewers Say About Guru?
AI-generated summary from verified user reviews
Pros
- Users enjoy the ease of use of Guru, finding it simple to get answers through AI and keywords.
- Users value Guru's quick, reliable answers and seamless integration into workflows, enhancing productivity and reducing confusion.
- Users value the comprehensive information offered by Guru, enhancing knowledge management and team efficiency.
- Users appreciate the easy access provided by Guru, seamlessly integrating into daily workflows without disrupting tasks.
- Users value Guru for its accurate and reliable information that enhances workflow efficiency during live interactions.
Cons
- Users experience search functionality issues with Guru, including slow results and ineffective keyword recognition.
- Users experience inefficient search when managing extensive content, making it challenging to find relevant information quickly.
- Users experience search functionality issues, with slow results and ineffective keyword recognition affecting their efficiency.
- Users find the inefficient searching in Guru frustrating, as it often results in generic answers for technical queries.
- Users often face organizational challenges with Guru, especially in managing large collections and slow search results.
What Are Recent G2 Reviews of Guru?
"A fast and user-friendly knowledge platform with room to grow"
Rating: 5.0/5.0 stars
— Iasmin L.
"Flawless Knowledge Management Experience"
Rating: 5.0/5.0 stars
— [TURO] Mohannad S.
What Are G2 Users Discussing About Guru?
- What does Guru do? - 3 comments
- How do I use the Guru app? - 1 upvote
- What is Guru platform? - 2 comments
- What is Guru software? - 1 upvote

